# Square Point of Sale Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Square Point of Sale Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/275802/Square-Point-of-Sale

---

# 

 Square Point of Sale Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Square Point of Sale

## What is Square Point of Sale?

Square Point of Sale is the POS system that enables business of all sizes and industries to sell in-person, online, over the phone, or out in the field. It helps track customer preferences and feedback with every sale. Use your POS’s built in sales and inventory reports to see how the business is doing.

## What is Square Point of Sale used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Overall rating

Based on 3,022 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Pros & cons

Streamlined operations and setup

Flexible solution for small businesses

Software reliability and support challenges

Dependence on stable connectivity

Starting price

$49

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Square Point of Sale?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://squareup.com/&name=Square Point of Sale)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Square Point of Sale

4.6 (3,022)

VS.

[4.6 (3,310)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

$49

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (2,996)

Ease Of Use

4.5 (26,282)

Value For Money

4.5 (2,232)

Value For Money

4.4 (20,142)

Customer Service

4.3 (1,936)

Customer Service

4.2 (20,399)

## Square Point of Sale alternatives

[3.8 (713)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[4.2 (1,294)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/275802/Square-Point-of-Sale/alternatives/)

## Who uses Square Point of Sale?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined operations and setup

93% positive reviews out of 1013

Most reviewers report ease of use enables quick setup, efficient training, and smooth daily operations for teams.

Don J

Sr. Director of IT, 51 - 200 employees.

"From setup to daily use, navigating through its features is pretty straightforward, which is great for both new users and those with minimal tech experience."

Software reliability and support challenges

60% negative reviews out of 299

Some reviewers report bugs, glitches, and inconsistent support, causing frustration during critical business moments.

Kendall H

Operations Assistant, 2 - 10 employees.

"Cards from certain banks seemed to cause the system to crash, and eventually it would freeze up randomly mid-order and you'd have to unplug."

Flexible solution for small businesses

94% positive reviews out of 267

Most reviewers describe small business features as affordable, customizable, and easy to manage for growing companies.

Kory O

Owner, 1 employee.

"Square provides great customer service and great tools to help small businesses continue to be successful. "

Dependence on stable connectivity

69% negative reviews out of 129

Most reviewers indicate internet connection issues disrupt payments, slow transactions, and complicate mobile business operations.

Emma J

RMT, 1 employee.

"I don't love how it doesn't always connect to the network and shows errors when trying to use it."

Intuitive business management interface

95% positive reviews out of 91

Most reviewers find user interface straightforward, making daily business tasks simple for all experience levels.

Reader reliability and compatibility concerns

48% negative reviews out of 100

Some reviewers describe reader as fragile, prone to connection problems, and often incompatible with newer devices.

Carolyn B

Owner, President, 2 - 10 employees.

"The NPC capability makes the (occasionally glitchy) readers obsolete."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.7 (903)

67.55% of 903 reviewers that rated this feature as important or highly important

Square Point of Sale offers fast, secure, and versatile payment acceptance for credit, debit, and cash. Users think transactions are easy to process, with quick deposits and flexible options, though some mention occasional delays or higher fees for large payments.

Online Payments

4.6 (577)

59.45% of 577 reviewers that rated this feature as important or highly important

It helps you accept payments remotely via invoices, website integration, and payment links. Some reviewers find online payments convenient and easy to set up, though a few mention issues with platform compatibility or occasional payment holds.

Data Security

4.7 (556)

66.37% of 556 reviewers that rated this feature as important or highly important

With this capability, you benefit from robust encryption, tokenization, and customizable access controls. Reviewers indicate they feel confident in Square’s security, noting compliance with standards, privacy protections, and regular updates that keep customer and business data safe.

Mobile Payments

4.7 (462)

60.61% of 462 reviewers that rated this feature as important or highly important

Square Point of Sale gives you flexibility to accept payments anywhere using your phone or tablet. Reviewers appreciate how easy it is to process transactions on the go, with reliable card readers and support for offline payments, making mobile sales seamless and efficient.

Sales Reports

4.5 (300)

58.33% of 300 reviewers that rated this feature as important or highly important

You get detailed, customizable sales reports that track performance, inventory, and taxes. Reviewers appreciate real-time reporting, easy access to data for decision-making and tax purposes, but some say the dashboard could be more user-friendly.

Electronic Payments

4.7 (351)

69.23% of 351 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Square Point of Sale 106 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Track employees' arrival and departure timings for payroll purposes

Tracking, calculating, and paying commissions and earnings to employees

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Order baked goods by combining ingredients and designs according to requirements

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

With this capability, you benefit from robust encryption, tokenization, and customizable access controls. Reviewers indicate they feel confident in Square’s security, noting compliance with standards, privacy protections, and regular updates that keep customer and business data safe.

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage order deliveries until they are received by the customers

Register and perform initial device setup

Track products that are for sale at a reduced price or part of coupon promotions

Store and organize documents in a centralized system

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Software used by Bakery shops and services

Designed for bars, clubs, nightclubs, etc.

Operate/access software on iPad Devices

Software designed for use by liquor stores

Serves restaurants

For Retail Stores

Identify and prevent suspicious activity

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Calculate labor costs associated with employing a workforce, including wages, salaries, benefits

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Create and edit a list of food/beverage items

Access software remotely via mobile devices

Access the system via a mobile application

Square Point of Sale gives you flexibility to accept payments anywhere using your phone or tablet. Reviewers appreciate how easy it is to process transactions on the go, with reliable card readers and support for offline payments, making mobile sales seamless and efficient.

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Create, send, and view electronic invoices

Tracks and processes online orders

It helps you accept payments remotely via invoices, website integration, and payment links. Some reviewers find online payments convenient and easy to set up, though a few mention issues with platform compatibility or occasional payment holds.

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Allow customers to make a partial payment on an invoice and track remaining debt

Square Point of Sale offers fast, secure, and versatile payment acceptance for credit, debit, and cash. Users think transactions are easy to process, with quick deposits and flexible options, though some mention occasional delays or higher fees for large payments.

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Estimate or forecast of a future scenario based on the study of present trends

Design, communicate, and distribute incentives to perform a specific action

Matrix barcode that stores information

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Generate recurring invoices

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

View and track pertinent metrics to find patterns and gain insights from data

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

For retailers

Track and facilitate returns of products sold

Information about revenue from sales of a particular product in the past.

You get detailed, customizable sales reports that track performance, inventory, and taxes. Reviewers appreciate real-time reporting, easy access to data for decision-making and tax purposes, but some say the dashboard could be more user-friendly.

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and control the security aspects of an organization's digital assets, resources, and operations

Generate separate bills for various meals and combos within a complete order

Send promotional campaigns or transactional messages via text messages

Distribute a bill into multiple payers according to the proportion suggested by the payers

Manage the buying, selling, and holding of stocks

Assign waitstaff and coordinate the table services

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Set up connections to third-party platforms to improve business processes

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2,995)

4.5

Based on 2,995 reviews

## Pricing

Value for money

4.5 (2232)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/275802/Square-Point-of-Sale/pricing/)

Square Free

$0.00

It includes:

-   Tap, dip, or swipe processing fee: 2.6% + 15¢
-   Online processing fee: 3.3% + 30¢
-   POS app for any payment
-   Online site
-   Item library
-   Invoicing
-   Booking
-   Checking and savings accounts

Square Plus

$49.00

Other,Per Month

It includes:

-   Tap, dip, or swipe processing fee: 2.5% + 15¢
-   Online processing fee: 2.9% + 30¢
-   Everything in Square Free
-   POS features for every industry
-   Lower processing fees
-   Loyalty rewards program
-   Email and text message marketing
-   Staff management

Square Premium

$149.00

Other,Per Month

It includes:

-   Tap, dip, or swipe processing fee: 2.4% + 15¢
-   Online processing fee: 2.9% + 30¢
-   Everything in Square Plus
-   24/7 priority support
-   Advanced reporting
-   Lowest processing fees
-   More text message marketing
-   No gift card load fees

Value for money

4.5 (2,232)

4.5

Based on 2,232 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Paymo](https://www.capterra.com/p/137033/Paymo/)[

Make](https://www.capterra.com/p/154278/Integromat/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (1936)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (1,936)

4.3

Based on 1,936 reviews

## User reviews

Overall rating

4.6

Based on 3,022 reviews

Filter by rating

5(2199)

4(627)

3(132)

2(33)

1(31)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Owner, Artist

Arts and Crafts

### "Easy to use! Great for in-person selling when you're mostly online. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 7, 2026

Pros

It was so easy to get payments while tabling. The software is so easy to use. All I need to do is set up products and pricing.

Cons

There is a small fee with each transaction but it is to be expected. Especially when it is free to set up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nathan H.

Owner

Consumer Goods

### "Customers are familiar with the product and it’s inexpensive. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2026

It’s so simple to use and you can put the products and prices of the products you sell. Customers love it.

Pros

I use this to collect credit card payments. It is perfect for small businesses. Cost effective and easy for customers.

Cons

Customers are familiar with using this and allows for easy tipping and receipts. Many customers don’t want receipts or want emailed receipts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

ALFREDO S.

LEAD

Warehousing

### "Square Point of Sale "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2026

They have great customer service, with great solutions when it comes to solving a problem or refunds. They stay up to date with technology.

Pros

It has become one of my preferred payment methods in stores and street vendors. Easy to use and secure

Cons

I can't say anything negative. Easy to get one and adapt it to your phones as well. a super easy way to access your money in seconds

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Managing Trustee USA

Fund-Raising

### "Great While I Was With It!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

As I mentioned I liked it a lot, it was easy to learn and easier to use. Because we're a low-use donation site, it didn't get too much action

Pros

processing payments was easy to learn and use. However, I didn't keep it llong because I went to their sister firm, Stripe

Cons

nothing about it at all other than the fact it took some time to reach my home and put it into use. That's all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Christine B.

Pilates transformation expert

Health, Wellness and Fitness

### "Easy to use but fees are unpalatable"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

March 27, 2026

I liked that it’s portable and available to use anywhere: at the gym, different pilates studios, at a pop up workshop.

Pros

So easy to use: plug it into your phone or iPad, swipe the card like customers already expect, follow the screen prompts and DONE.

Cons

I disliked the merchant processing fees. They were a necessary evil when the system first came out, but at this point, in 2026 there are other options available that do not require the processing fees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Curriculum Coordinator

Education Management

### "Easy to use for small business"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 19, 2026

This is just a basic software that meets my needs for my side hustle. I didn’t need a lot of bells and whistles and this fit perfectly.

Pros

Easy enough to use for my small business and doesn’t require a lot of knowledge to use the software.

Cons

No real problems other than sometimes just having the WiFi to be able to run the software. Very few cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BW

Brent W.

Financial Controller

Construction

### "Construction Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

We have had it now for 3 years and its been a great add on for our company. The ability to have another payment option has helped us out with some customers who didnt have means to pay.

Pros

How simple it is to use. We use it for our bin customers, it’s quick to set up. We generate a link for them to do the secure payment themselves . Funds deposit the next day and the app is reliable.

Cons

The ability to save clients is kind of tricky. The payment link is the cheapest way to take the payment. The other payment options cost abit more

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Chris L.

Operations

Publishing

### "On the Go Payments System you can carry on your phone "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 18, 2026

I've used this POS for over five years, and honestly, it's great. It offers a debit card tied to the account, that allows me to have instant access to funds, and if I use the transfer option, it takes one day to reach my bank account, or instant for another fee. They also offer a line of credit based on amounts processed, which is an added advantage.

Pros

It's my go to Point of Sale system for my mobile and web. I am able to use this on the go, and access it when I need to, no matter where I am. The debit card attached to the account means instant access to funds when needed.

Cons

The swipe fees are in line with other payment providers, but I wished there were different levels based on total sales. Like the more you uesd it, the lower the fees. The storefront isn't as dynamic or customizable as I'd like for it to be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Digital coordinator

Entertainment

### "The Point of Selling is found in Square Point of Sale"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 18, 2026

Overall, Point of Sale has been a great way for me to pay quickly, conveniently, and interactively up front using a multitude of digital processes. While it removes some of the human element, I feel that it's become a more convenient purchase system.

Pros

As part of the Square suite of apps and services, I liked that Point of Sale provided a digital platform and the means for me to pay using my cards or digital wallets, removing the need for paper or extra hassle at the cashier.

Cons

I didn't like the integration and confusion of tipping in regards to multi-card payments and other technical formalities of the service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RP

Ryan P.

Graphic Designer

Design

### "Integrated ease of use make this a winner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 21, 2026

Overall, I like it's simple utility and how you can use it with mobile. Reporting and hardware all work together smoothly.

Pros

Super simple and easy to use especially for a small business owner like myself. You can take payments through Square Online checkout links.

Cons

If you're not careful, you can get surprised by how fast the transaction fees can stack up. It's usually between 2 and 3 percent, but large transactions can be eye opening.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

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