# Page 4 | Square Point of Sale Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Square Point of Sale the right Payment Processing solution for you? Explore 3031 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews --- Square Point of Sale 4.6 (3031) [View alternatives](https://www.capterra.com/p/275802/Square-Point-of-Sale/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 4 - Reviews of Square Point of Sale ## Showing most helpful reviews Showing 76-100 of 3031 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Milagros G. Beauty salon owner Consumer Services Used the software for: Less than 6 months ### "A positive experience overall" May 25, 2025 5.0 The system is user-friendly and easy to set up, which made the transition smooth for my business. I appreciate how intuitive the interface is—for both staff and customers—which helps keep the checkout process quick and professional. Pros Its easy and versatile. Its comes with inventory, ordering, sales, customer management, and reporting tools. All in one place. Its really excellent. Cons I have no negative or con comments at the moment, it has helped me to have better management, more order and control in a single app. Review Source CC Chermaine C. Business owner Health, Wellness and Fitness Used the software for: 2+ years ### "Terrible payment processing that is not pro small business " May 8, 2025 1.0 Point of sale easy to use, but square closes your account down for no reason and do not give you the opportunity to appeal their decision. Pros Its pos is convenient to use on the go and set up to a smartphone. Its easy to transfer funds to account. Cons Customer service is terrible, its almost impossible to get someone on the phone and they shut your account down with no warning or the abilty to appeal the decision. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Square Point of Sale It was popular at the time and I decided to try it. Review Source BB Bridget B. Director Education Management Used the software for: 2+ years ### "Great Tool" May 19, 2026 5.0 Square Point of Sale has been a great tool in streamlining our daily operations. Training time is minimal. Pros My staff are able to process payments without issue. Additionally, new staff members are able to learn the system quickly. Cons At this moment in time my staff and I do not have any issues with using Square Point of Sale. We are quite content. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Square Point of Sale Square had ease of use and ease of purchase. Review Source AG Alexa G. Assistant Pool Manager Sports Used the software for: 1-2 years ### "Square Point of Sale" April 11, 2025 4.0 Overall good experience other than an occasional trouble during use! Pros The simplicity of using the product when selling! Cons Sometimes there would be areas of lagging during use. Review Source AK Alexandria K. Owner Retail Used the software for: 2+ years ### "Used for over a decade" November 28, 2024 5.0 Great! I've used Square for over a decade. They are always looking for ways to improve and hold a lot of various beta testing you can join. Pros Easy to use. Customer service is great. Free app. Cons No weekend phone support or chat support. They had it prior to covid but not after. Review Source RV Robert V. President Retail Used the software for: 2+ years ### "Square POS can make your checkouts so much easier while giving you more insight into your business." November 20, 2024 5.0 Square has been a godsend. We started using it in 2011 and it has grown so much. The info at your fingertips on sales trends, item sales, customer average spend, etc can make you realize trends or items you didn't realize were popular. now it is more normal to see an iPad as a register, but people were blown away when we started and took away the giant clunky Casio cash registers and marveled at how modern and slick it was. Pros Super easy to use, can train anyone in minutes with the simple touch screen interface compared to trying to teach someone a cats register with all its cryptic buttons and key turns. Cons I wish it was a bit more flexible in the layout of the POS and what buttons could and can't be shown or dragging pages of favorites in different order. The old part is they are always changing and improving so hopefully some if not all will be addresses. Review Source IC Isabella C. CEO Ranching Used the software for: 1-2 years ### "Easy to use and integrate with website" May 25, 2025 5.0 Pros This was very easy to integrate with our website and schedule software. We use Squarespace and Acuity Scheduling, and can collect payment on site with Square POS. Cons Nothing comes to mind - we are pleased with the ease of use and ease of integration for this product. Review Source HG Helder G. Owner Entertainment Used the software for: 6-12 months ### "East POS for your small business. " April 11, 2025 5.0 It’s been great I use square POS for cards that don’t have tap to pay since the connector to my phone allows me to swipe cards. Pros It’s easy to install and you can get the hardware everywhere. Cons Nothing bad, but I’ve lost the thing I plug to my phone a couple of times. Luckily you can get them at your local supermarket and are inexpensive. Alternatives considered [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) Reason for choosing Square Point of Sale I combine Shopify pos with square. I mostly use square for cards that swipe and Shopify for tap to pay, since I don’t have the hardware. Review Source DB Danielle B. CFO Sports Used the software for: 1-2 years ### "Good payment program" June 6, 2025 2.0 Overall, it is a great program and concept. Being at the gym parents are able to make payment right then and there and not have to go home or log into an app to pay. Pros I like the ability to take payments anywhere at any time when our sports team needs it. The freedom to not have to wait is nice. Cons The ease of moving money is not that great. Having to wait to have the money moved to out account is not always feasible. the percentage being charged is a little high. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Square Point of Sale My Bank recommended the program to me for our program Review Source JM Jenni M. Sales associate Furniture Used the software for: 2+ years ### "Really user friendly" January 14, 2019 5.0 Pros I like that you can create quick keys in the POS system, or you can just type the total in the box and make a charge. Cons You have to have specific card readers (either swipe or chip) to connect to your wireless devices to take payments. Review Source MA Mande A. Co-Owner Events Services Used the software for: 2+ years ### "Couldn't do without Square" October 24, 2024 5.0 Overall I really can not complain as it provides a simple to use, valuable tool for both small and larger businesses alike Pros As a small business owner Square is a fabulous tool to be able to take credit card payments, create invoices, and so much more. I honestly don't know what I'd do without it. Cons Sometimes, especially when using the desktop (I'm primarily on the app on my phone) it's harder to find things as it doesn't seem to be set up quite the same as the app. Alternatives considered [TravelBank](https://www.capterra.com/p/170784/TravelBank/) Reason for choosing Square Point of Sale Square was just the better choice overall. I know many banks could offer a lower fee but having everything at my fingertips is very much worth it. Review Source SR Stephen R. Owner Construction Used the software for: 1-2 years ### "Square, the best app for sales!" October 27, 2024 5.0 My overall experience has been great! I can write up an invoice in minutes with my saved items and I can collect a deposit in seconds with tap to pay or via emailing the customer. It’s a very easy process for the customer to pay when sent via email. I can schedule out when the final payment is due for a repair and it’s saved in their system if I ever need to look back at the invoice. Pros That you can use tap to pay, and the processing fees are fair. Cons There’s not much to dislike about square. Sometimes invoicing won’t have your description saved, but doesn’t happen often. Switched from [QuickBooks Money](https://www.capterra.com/p/170065/QuickBooks-Money/) Although I still use QuickBooks for accounting I switched to square for their easy and efficient invoicing. Review Source JB Joanna B. Owner Food & Beverages Used the software for: 1-2 years ### "It works well" April 20, 2025 4.0 Pros It's easy to use and good for markets for my baking business. I can add all my products easily for purchases. Cons You can't use it unless you have an Internet connection, so sometimes at farmers' markets it stops working for credit payments. Review Source AL Annie L. Co-Owner Education Management Used the software for: 2+ years ### "Easy to Use, but the Fees are too high!" February 7, 2025 4.0 Pros Ease of use... so easy to collect payments Cons THE FEES! I do not like the huge fees over 3%. We're a very small business and need everything we work hard for. Review Source TD Tyneisha D. CEO Mental Health Care Used the software for: 2+ years ### "Great product for Small Business Owners!" November 13, 2024 5.0 I have had a great experience with Square so far. I do not plan to switch platforms anytime soon. Pros I believe that Square is made for small business owners like myself! It is easy to use, and customers have always appreciated the business process. Cons There are no cons to using this product right now. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) The cost, efficiency, customer service, and the ability to make changes anytime. Review Source AJ Amy J. Owner Apparel & Fashion Used the software for: 1-2 years ### "Square POS is Great!" April 21, 2025 5.0 Overall my experience with Square POS has been really great. It's helped me easily track my inventory and sales. Pros I love the ease of use with Square POS. It makes collecting payments and tracking inventory going in and out super simple. Cons There really isn't anything that I don't love about Square POS. It really meets all of my needs as far as a Point of Sale app goes. Review Source TV Thomas V. Artist Arts and Crafts Used the software for: 6-12 months ### "Highly recommended!" January 14, 2026 5.0 Pros Using Square Point of Sale with my business has been so easy and the portability of the service is a game changer! Cons The only minor complaint I would have is the service fees associated with processing credit cards. It would be a great opportunity to cut costs. Review Source SK Signe K. Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy Market Sales" March 28, 2025 5.0 I have been able to provide excellent sales processing for clients even though i do remote events and markets. Pros I love providing my customers a simpler way to pay at events. Cons I just need to remember to charge the terminal. Alternatives considered [PAYD](https://www.capterra.com/p/203175/PAYD/) Reason for choosing Square Point of Sale Cost was prohibitive as I do a few transactions monthly, not daily. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Ease of use, physical terminal for cards Review Source JB Jordan B. Cashier Food & Beverages Used the software for: 2+ years ### "Be Square or Beware" December 28, 2024 4.0 I've used Square in a few different roles, primarily in Food Service. I've cashiered and waited using the service. Pros It provides an easy-to-learn, snappy interface which beats the pants off of most others. Cons Updates are harrowing and usually cause a fair number of hiccups. Review Source JM Janine M. Hairstylist Cosmetics Used the software for: 2+ years ### "Great app with great support" November 27, 2024 5.0 I love square it’s so concurrent I can keep it right in my purse Pros Easy to use ands you can do it anywhere thru your cell phone Cons The fees are a little steep and if you have bad internet service it’s not great Switched from [Bank Card Security System (BCSS)](https://www.capterra.com/p/66757/BCSS/) Wanted easier and I am self employed The fees were less than what I was using Review Source JH Jason H. Owner Retail Used the software for: 1-2 years ### "Square just works" January 15, 2025 5.0 Overall positive. Makes it easy to make and manage sales. Pros Ease of use. Easier to find items and process sales Cons Cost is a little much considering you are paying them for processing also Review Source RM Robert M. Hvac tech Construction Used the software for: 1-2 years ### "Good app for small business" January 31, 2025 3.0 Pros Ease of use, quick processing and the ability to give an email receipt Cons Having to constantly log back in, app would freeze intermittenly Review Source IC Ismael C. Staffing manager Hospitality Used the software for: 6-12 months ### "Big fan of Square" November 26, 2024 5.0 We used them for taking sales on a major music tour this summer. It helped us greatly that the terminals are simple to programme and use. Really happy overall. Pros Such a simple and smart system to use. I love that you can tap a payment card on a terminal to bring up all previous transactions. Cons Nothing in particular. It is probably the best system I’ve used on the market. Switched from [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Zettle was very undeveloped. It had back end issues when it came to processing large volumes. Review Source NA Natalie A. Assistant Entertainment Used the software for: 2+ years ### "Great for Small Businesses" February 20, 2025 4.0 Overall I liked the app for what it is. I feel like the percentage of sales it takes is a little much, especially for the simplicity of it. We mainly used square for running the bar which is not good for a fast paced environment. When running the merch area it was fine, as it isnt as busy when searching for items. Great if you are just starting out. Pros Square is super easy to use and is great for small businesses. Cons On the app, we had to manually enter the card number because the "tap" feature wasnt the best while doing transactions. The square device itself was always breaking and not reading the credit card correctly. Review Source Deannna L. Professional Freelancer Railroad Manufacture Used the software for: 1-2 years ### "Software of the future!!" January 2, 2024 5.0 Before Square I had sleepless nights, no time with my children, no me time and I was always worried that I was missing something pertaining to my business. When I was introduced to Square my life has forever changed. My smile returned and my children have their mom back!! Pros As a single mother of 5 I live a hectic and stressful life. With Square point of sale I can focus more on my family since I know I have a software that practically runs my business for me. Cons I have nothing negative to say except why wasn’t this software around a lot sooner. Review Source Similar Products Featured ## Related categories [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[iPad POS](https://www.capterra.com/ipad-pos-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.