# Page 5 | Square Point of Sale Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Square Point of Sale the right Payment Processing solution for you? Explore 3031 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews --- Square Point of Sale 4.6 (3031) [View alternatives](https://www.capterra.com/p/275802/Square-Point-of-Sale/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 5 - Reviews of Square Point of Sale ## Showing most helpful reviews Showing 101-125 of 3031 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LL Leah L. Manager on Duty Restaurants Used the software for: 1-2 years ### "Square POS Review as Restaurant Employee" January 27, 2025 4.0 Using Square Point of Sale has been super easy and convenient, especially with all the helpful features like tracking sales and inventory. The only downside is the fees can add up, and dealing with account holds has been a bit annoying at times. Pros Square POS is easy to use because it has an intuitive interface, making it easy to set up and use, even for those without technical expertise. Cons Some consumers have reported issues with funds being placed on hold or accounts being frozen due to Square's risk assessment processes. Review Source NL Nick L. Talent Buyer Music Used the software for: 1-2 years ### "Easy to use and keeps my ticket prices organized!" March 18, 2025 5.0 Pros Easy to use. I love that you can make different categories for different ticket pricing Cons There is not much that I dislike about square point of sale Review Source BS Brittany S. Owner Real Estate Used the software for: 1-2 years ### "Great product with many features " November 19, 2024 5.0 Great for everything from credit card processing to reports Pros Great way to offer credit card processing in multiple ways Cons Nothing about this product everything is wonderful Review Source AK Alfin K. MRI Alternative Medicine Used the software for: 6-12 months ### "Best of the best" January 29, 2025 5.0 Very good experience which I recommend to others Pros Business model was very attractive and easy handling Cons Task success rate is comparably low in instances Review Source VR Verified Reviewer Owner and Artist Arts and Crafts Used the software for: 2+ years ### "My only POS" November 15, 2024 5.0 Overall I enjoy using Squares point of sale when taking payments from customers. It is user friendly and customers love it. Pros I love being able to take electronic payments when I am at events selling my work. Cons Sometimes the POS is delayed when there is not a good connection. I would love for it to still work as great in an offline mode outside of typing customers' information. Review Source DB Damon B. Founder Telecommunications Used the software for: 1-2 years ### "Good option, but buggy in non-online locations" May 12, 2025 4.0 The platform and variety of physical products work well. The only problem is when transactions need to confirm and the cellular/wi-fi is buggy. You have to be cautious about double charging customers by mistake. Pros The portability is fantastic for independent retailers. Cons It can be buggy when there is no clear online connection. Review Source WT Walterson T. Clinical Counselor Health, Wellness and Fitness Used the software for: 1-2 years ### "Clinical Counselor" January 30, 2025 5.0 I've had Square for a little over two years and I have beyond satisfied with it's use; and over time, I have used more of their features Pros It has so many options including loans, savings accounts, debit card; and keeps great records for tax related purposes Cons There's nothing that comes to mind because they are very helpful Review Source JD Jesus D. Owner Automotive Used the software for: Less than 6 months ### "fast and reliable payments solutions " May 20, 2025 4.0 overall, Square has bee a great tool for our business. It’s fast reliable, and makes payment processing easy. Pros What I liked the most about Square is how fast and easy it is to process payments. The app is simple, the card reader works smoothly, and it makes the whole checkout process super convenient for both us and our customers. Cons Sometimes the transaction fees feel a bit high, especially for small businesses. It would be great if there were more flexible pricing options. Review Source SO Sunny O. Co-owner Food & Beverages Used the software for: Less than 6 months ### "You get what you paid for" December 26, 2024 5.0 Overall all good. Very good product. Sleek design. Nice interface. Pros Ease of use and setting up - really good for such a complex product Cons The transaction fees - they are not exceptional high. But we try to pass the cost to the customers - only option is a cash discount. Made it look sketchy. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Square Point of Sale Pricing and the ease of setting up. Great system too. Switched from [Lavu](https://www.capterra.com/p/118828/Lavu/) Lavu is not easy to use or make modifications. Hidden costs Review Source LC Lynn C. Owner Arts and Crafts Used the software for: Less than 6 months ### "Close accounts for no reason and hold $3,000 hostage for 90+ days" March 17, 2025 1.0 Square closed my account for no reason for my limo business and now we’re holding onto over $3,000 of my money for the next 90 days! I only had an account for a couple weeks and never had a customer issue. This is a scam!!! Avoid at all costs. Pros Was easy to accept payments for 2 weeks!! Cons It’s a scam! They hold your money hostage Review Source BP Bianca P. Manager Food & Beverages Used the software for: 1-2 years ### "Square review " February 3, 2025 5.0 Very easy to train new users, simple interface, good customer support Pros Simple easy to use features, free version Cons I would like some more features with the free version Review Source BH Brandi H. Owner Apparel & Fashion Used the software for: 1-2 years ### "Easy to use " December 3, 2024 5.0 Very easy to navigate and use and makes having a small business a breeze. Pros It's easy to set up and add your inventory. So when you process a sale it adds the product and set price. Cons I haven't found any cons yet. Everything have run smoothly. Review Source MK Melissa K. Owner Arts and Crafts Used the software for: 1-2 years ### "Very Happy" November 23, 2024 5.0 Overall I am very happy with Square. I would recommend it to all my crafty people who work at markets selling their hand-made goods. Pros I am so happy I discovered square. I don't have the actual card reader, I just use the online payment option. This has been a game changer for my small business. If we are at trade shows/craft fairs, people can now pay with card. I could not even count how many times I miss out on the sale because people are not carrying enough cash. It is so easy to put in the sale amount, enter their card details and complete the sale. The money can be transferred to me in a day or two. Not bad fee either. Very reasonable. Cons I would say the only thing I wish would be better is having a faster turn around time to have the money in my bank account. It is still very reasonable, but same day would be better. Review Source BL Betsy L. CEO Retail Used the software for: 6-12 months ### "Square Point of Sale is Easy to Use" September 5, 2024 5.0 I felt my overall experience with Square Point of Sale was smooth and easy to learn. I used the Square Point of Sale for one location of business, I have about 25 products I'm tracking inventory on. I make adjustments to discounts. These functions were easy to figure out how to use without using any help features or stressing out. Square Point of Sale system was also very easy to use on my iPhone and it has many options for accepting payments as far as different hardward is concerned. You don't need hardware either, you can use an iphone and use the Square Point of Sale app to process payments for your customers. I prefer the actual Square because sometimes people don't have the tap to pay option if they don't have their Apple wallet set up properly or don't how to process payments that way. Pros Square Point of Sale is very easy to set up and use. The interface is very clean. I have used the Wix point of sale system which has a busier UI and is slightly more difficult to use. If someone is using a point of sale system for the first time, between Wix and Square, I think Square would be easier for them. Cons I didn't find anything I didn't like about it. I think that there's always a learning curve with any new point of sale system. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Square Point of Sale I didn't know that Wix had it's own point of sale system before I got Square. I got Square, then I started to use the Wix system and while they both do what they are suppose to do, Squares interface was so much easier on the eyes. Review Source PP Perla P. Ceo Food & Beverages Used the software for: Less than 6 months ### "Great product" February 21, 2025 5.0 Pros Easy to use and understand the set up instructions Cons The only thing i dont like about it that i couldn't keep up with inventory Review Source AC Ande C. Office Manager Automotive Used the software for: 1-2 years ### "Square POS" September 11, 2024 5.0 Square is easy to use and their customer service is very helpful Pros EASY TO USE AND HAVE MY MONEY THE NEXT DAY. I CAN CHECK MY HISTORY ANY TIME AND BALANCING TO QUICKBOOKS IS VERY HELPFUL. Cons I do not use my square to its full potential, only because I do not need all of the great features Switched from [Merchant Services](https://www.capterra.com/p/110828/PayConex/) The other company's fees were becoming to expensive Review Source NS Nilaykumar S. Director Computer Hardware Used the software for: Less than 6 months ### "Poor service" February 13, 2025 1.0 Extremely poor services never ever go with this service. Pros Nothing about this service is good. Never get this service Cons They deactivated the account without providing a reason. I believe that I have the right to know the reason for their decision. Review Source DP Daniel P. Delivery service Package/Freight Delivery Used the software for: 6-12 months ### "Great platform " November 1, 2024 5.0 My overall experience is good, the system is easy to use and there are so many systems and interfaces Pros Everything all in one space and a easy to use interface Cons Sometimes they do random checks which means temporary Ban to withdrawing money and also the fees are on the high side Alternatives considered [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) Reason for choosing Square Point of Sale Square has more products and functions on their platform and their mobile card machine is a great product Review Source Nancy R. Business Owner Veterinary Used the software for: 2+ years ### "Square works really well for small businesses to start taking card payments fast." September 5, 2024 4.0 I really like Square for a simple solution to taking credit card payments for small businesses. Pros It is easy to use and works well for small businesses, both services and retail. Cons Sometimes it can be pretty glitchy. Getting various aspects of the app set up are not always intuitive. There is zero customer support, so you are very much on your own if something doesn't make sense. Review Source VC Vanessa C. Photographer Photography Used the software for: 1-2 years ### "Easy to use POS for small business" December 5, 2024 5.0 I've used Square over the years to send online invoices to clients, connect it to my website for payment and occasionally in-person transactions when needed. Pros Super easy to use and set up for my small photography business. Cons I really don't have any cons for Square to run transactions-it's just simple to use. Review Source RA RODERICK A. Vice President Entertainment Used the software for: 1-2 years ### "Easy to Use platform that Customers are familiar with" March 11, 2025 4.0 The experience was good and not to overwhelming. Some limitations but manageable. Pros The program is free and easy to use. No monthly fees. Cons Customer service is slow and the processing fees are high Review Source AB Alicia B. Student Registration and Logistics Coordinator Hospitality Used the software for: 6-12 months ### "Making payments easy for your small business. " April 10, 2025 5.0 Pros As an active market girly, I love when a vendor says they use Square Point. This means I do not have to make a trip to the ATM and I can simply tap for my purchase! Cons No big issues at all, sometimes the internet connection is poor but that is not Square Point's fault. Review Source bM breanna M. Director of Procurement Food & Beverages Used the software for: 2+ years ### "Square has potential to be great" August 9, 2024 3.0 Square POS is actually a little complex to build out of you dont have a background in software or IT. For our coffee shops we use alot of modifiers and variations, so it is difficult to sink up the modifiers with the optons if you are building out for the first time. If you are a business without the modifiers it will be much easier. Pros Square POS does exactly what any POS system should do. You upload your items for sale, and you can take payments on your phone, your square reader, or ipad. Cons Square Outages are the absolute worst and they are more frequent than anything. they have put my business at a stand still at least once per quarter. We have had to switch to "off line" mode which also wasnt working. We are a coffee shop and most of our sales are from 7am-9am. We have lost so much money from the outages and good luck getting anyone from customer service. It's non-existent. PLUS the fees you pay are astronomical. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Square Point of Sale We chose square because we use apple products and didnt want to have to buy new hardware. In hindsight we probably have lost more money in outages than new hardward would have cost us. We also now have all of our data from the last few years in Square so its hard to switch. Review Source MB Marcus B. owner Construction Used the software for: I used a free trial ### "not for me" December 10, 2024 3.0 i did not like it as much as quickbooks money Pros it allows you to take payments by card online or in person Cons too simple and not enough features, and still confusing to use Alternatives considered [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[QuickBooks Money](https://www.capterra.com/p/170065/QuickBooks-Money/) Reason for choosing Square Point of Sale I didnt, i chose quickbooks money and i still use it Review Source LM Lindsey M. Owner Arts and Crafts Used the software for: 6-12 months ### "Easy to use" January 13, 2025 5.0 It’s working 95% of the time. It’s a very easy way to take payments in person. Pros It’s great for easily taking payments at crafts shows and other in person events Cons At an event one time I couldn’t connect to internet and couldn’t make a purchase. Now I don’t know if that is Sqaure’s fault or the phone company but it was a bummer. Review Source Similar Products Featured ## Related categories [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[iPad POS](https://www.capterra.com/ipad-pos-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.