# Page 4 | Square Point of Sale Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Square Point of Sale the right Payment Processing solution for you? Explore 3018 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews --- Square Point of Sale 4.6 (3018) [View alternatives](https://www.capterra.com/p/275802/Square-Point-of-Sale/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 4 - Reviews of Square Point of Sale ## Showing most helpful reviews Showing 76-100 of 3018 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jenni M. Sales associate Furniture Used the software for: 2+ years ### "Really user friendly" January 14, 2019 5.0 Pros I like that you can create quick keys in the POS system, or you can just type the total in the box and make a charge. Cons You have to have specific card readers (either swipe or chip) to connect to your wireless devices to take payments. Review Source JM Janine M. Hairstylist Cosmetics Used the software for: 2+ years ### "Great app with great support" November 27, 2024 5.0 I love square it’s so concurrent I can keep it right in my purse Pros Easy to use ands you can do it anywhere thru your cell phone Cons The fees are a little steep and if you have bad internet service it’s not great Switched from [Bank Card Security System (BCSS)](https://www.capterra.com/p/66757/BCSS/) Wanted easier and I am self employed The fees were less than what I was using Review Source AJ Amy J. Owner Apparel & Fashion Used the software for: 1-2 years ### "Square POS is Great!" April 21, 2025 5.0 Overall my experience with Square POS has been really great. It's helped me easily track my inventory and sales. Pros I love the ease of use with Square POS. It makes collecting payments and tracking inventory going in and out super simple. Cons There really isn't anything that I don't love about Square POS. It really meets all of my needs as far as a Point of Sale app goes. Review Source JB Jordan B. Cashier Food & Beverages Used the software for: 2+ years ### "Be Square or Beware" December 28, 2024 4.0 I've used Square in a few different roles, primarily in Food Service. I've cashiered and waited using the service. Pros It provides an easy-to-learn, snappy interface which beats the pants off of most others. Cons Updates are harrowing and usually cause a fair number of hiccups. Review Source JB Joanna B. Owner Food & Beverages Used the software for: 1-2 years ### "It works well" April 20, 2025 4.0 Pros It's easy to use and good for markets for my baking business. I can add all my products easily for purchases. Cons You can't use it unless you have an Internet connection, so sometimes at farmers' markets it stops working for credit payments. Review Source SK Signe K. Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy Market Sales" March 28, 2025 5.0 I have been able to provide excellent sales processing for clients even though i do remote events and markets. Pros I love providing my customers a simpler way to pay at events. Cons I just need to remember to charge the terminal. Alternatives considered [PAYD](https://www.capterra.com/p/203175/PAYD/) Reason for choosing Square Point of Sale Cost was prohibitive as I do a few transactions monthly, not daily. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Ease of use, physical terminal for cards Review Source IC Ismael C. Staffing manager Hospitality Used the software for: 6-12 months ### "Big fan of Square" November 26, 2024 5.0 We used them for taking sales on a major music tour this summer. It helped us greatly that the terminals are simple to programme and use. Really happy overall. Pros Such a simple and smart system to use. I love that you can tap a payment card on a terminal to bring up all previous transactions. Cons Nothing in particular. It is probably the best system I’ve used on the market. Switched from [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Zettle was very undeveloped. It had back end issues when it came to processing large volumes. Review Source JH Jason H. Owner Retail Used the software for: 1-2 years ### "Square just works" January 15, 2025 5.0 Overall positive. Makes it easy to make and manage sales. Pros Ease of use. Easier to find items and process sales Cons Cost is a little much considering you are paying them for processing also Review Source RM Robert M. Hvac tech Construction Used the software for: 1-2 years ### "Good app for small business" January 31, 2025 3.0 Pros Ease of use, quick processing and the ability to give an email receipt Cons Having to constantly log back in, app would freeze intermittenly Review Source BL Betsy L. CEO Retail Used the software for: 6-12 months ### "Square Point of Sale is Easy to Use" September 5, 2024 5.0 I felt my overall experience with Square Point of Sale was smooth and easy to learn. I used the Square Point of Sale for one location of business, I have about 25 products I'm tracking inventory on. I make adjustments to discounts. These functions were easy to figure out how to use without using any help features or stressing out. Square Point of Sale system was also very easy to use on my iPhone and it has many options for accepting payments as far as different hardward is concerned. You don't need hardware either, you can use an iphone and use the Square Point of Sale app to process payments for your customers. I prefer the actual Square because sometimes people don't have the tap to pay option if they don't have their Apple wallet set up properly or don't how to process payments that way. Pros Square Point of Sale is very easy to set up and use. The interface is very clean. I have used the Wix point of sale system which has a busier UI and is slightly more difficult to use. If someone is using a point of sale system for the first time, between Wix and Square, I think Square would be easier for them. Cons I didn't find anything I didn't like about it. I think that there's always a learning curve with any new point of sale system. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Square Point of Sale I didn't know that Wix had it's own point of sale system before I got Square. I got Square, then I started to use the Wix system and while they both do what they are suppose to do, Squares interface was so much easier on the eyes. Review Source NA Natalie A. Assistant Entertainment Used the software for: 2+ years ### "Great for Small Businesses" February 20, 2025 4.0 Overall I liked the app for what it is. I feel like the percentage of sales it takes is a little much, especially for the simplicity of it. We mainly used square for running the bar which is not good for a fast paced environment. When running the merch area it was fine, as it isnt as busy when searching for items. Great if you are just starting out. Pros Square is super easy to use and is great for small businesses. Cons On the app, we had to manually enter the card number because the "tap" feature wasnt the best while doing transactions. The square device itself was always breaking and not reading the credit card correctly. Review Source bM breanna M. Director of Procurement Food & Beverages Used the software for: 2+ years ### "Square has potential to be great" August 9, 2024 3.0 Square POS is actually a little complex to build out of you dont have a background in software or IT. For our coffee shops we use alot of modifiers and variations, so it is difficult to sink up the modifiers with the optons if you are building out for the first time. If you are a business without the modifiers it will be much easier. Pros Square POS does exactly what any POS system should do. You upload your items for sale, and you can take payments on your phone, your square reader, or ipad. Cons Square Outages are the absolute worst and they are more frequent than anything. they have put my business at a stand still at least once per quarter. We have had to switch to "off line" mode which also wasnt working. We are a coffee shop and most of our sales are from 7am-9am. We have lost so much money from the outages and good luck getting anyone from customer service. It's non-existent. PLUS the fees you pay are astronomical. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Square Point of Sale We chose square because we use apple products and didnt want to have to buy new hardware. In hindsight we probably have lost more money in outages than new hardward would have cost us. We also now have all of our data from the last few years in Square so its hard to switch. Review Source VR Verified Reviewer Owner and Artist Arts and Crafts Used the software for: 2+ years ### "My only POS" November 15, 2024 5.0 Overall I enjoy using Squares point of sale when taking payments from customers. It is user friendly and customers love it. Pros I love being able to take electronic payments when I am at events selling my work. Cons Sometimes the POS is delayed when there is not a good connection. I would love for it to still work as great in an offline mode outside of typing customers' information. Review Source AC Ande C. Office Manager Automotive Used the software for: 1-2 years ### "Square POS" September 11, 2024 5.0 Square is easy to use and their customer service is very helpful Pros EASY TO USE AND HAVE MY MONEY THE NEXT DAY. I CAN CHECK MY HISTORY ANY TIME AND BALANCING TO QUICKBOOKS IS VERY HELPFUL. Cons I do not use my square to its full potential, only because I do not need all of the great features Switched from [Merchant Services](https://www.capterra.com/p/110828/PayConex/) The other company's fees were becoming to expensive Review Source BS Brittany S. Owner Real Estate Used the software for: 1-2 years ### "Great product with many features " November 19, 2024 5.0 Great for everything from credit card processing to reports Pros Great way to offer credit card processing in multiple ways Cons Nothing about this product everything is wonderful Review Source LL Leah L. Manager on Duty Restaurants Used the software for: 1-2 years ### "Square POS Review as Restaurant Employee" January 27, 2025 4.0 Using Square Point of Sale has been super easy and convenient, especially with all the helpful features like tracking sales and inventory. The only downside is the fees can add up, and dealing with account holds has been a bit annoying at times. Pros Square POS is easy to use because it has an intuitive interface, making it easy to set up and use, even for those without technical expertise. Cons Some consumers have reported issues with funds being placed on hold or accounts being frozen due to Square's risk assessment processes. Review Source TV Thomas V. Artist Arts and Crafts Used the software for: 6-12 months ### "Highly recommended!" January 14, 2026 5.0 Pros Using Square Point of Sale with my business has been so easy and the portability of the service is a game changer! Cons The only minor complaint I would have is the service fees associated with processing credit cards. It would be a great opportunity to cut costs. Review Source NL Nick L. Talent Buyer Music Used the software for: 1-2 years ### "Easy to use and keeps my ticket prices organized!" March 18, 2025 5.0 Pros Easy to use. I love that you can make different categories for different ticket pricing Cons There is not much that I dislike about square point of sale Review Source RD Robert D. Owner Food & Beverages Used the software for: 1-2 years ### "Square Point of Sale helps you manage your daily operations " August 2, 2024 5.0 Square Point of Sale made managing my daily sales items sold reporting, sales-tax, tips, and credit card sales a very easy task. Monthly and annual reports were also easy to review which mad tax reporting easier. Pros I like the option of the menu where you can have specific items on the screen rather than having to scroll through a list. Also using the options worked great for my coffee shop. I could press the Latte button, and had all the options including add-on prices automatically add without having to add up the cost and then enter the price. Cons I would like the option of more, but smaller buttons on the main menu. I had discount buttons also programmed (teacher’s and police) because I was near a school and gave teachers a 10% discount, and also gave uniformed police and firefighters a 30% discount, which took two product items off the main menu. Review Source AK Alfin K. MRI Alternative Medicine Used the software for: 6-12 months ### "Best of the best" January 29, 2025 5.0 Very good experience which I recommend to others Pros Business model was very attractive and easy handling Cons Task success rate is comparably low in instances Review Source Nancy R. Business Owner Veterinary Used the software for: 2+ years ### "Square works really well for small businesses to start taking card payments fast." September 5, 2024 4.0 I really like Square for a simple solution to taking credit card payments for small businesses. Pros It is easy to use and works well for small businesses, both services and retail. Cons Sometimes it can be pretty glitchy. Getting various aspects of the app set up are not always intuitive. There is zero customer support, so you are very much on your own if something doesn't make sense. Review Source WT Walterson T. Clinical Counselor Health, Wellness and Fitness Used the software for: 1-2 years ### "Clinical Counselor" January 30, 2025 5.0 I've had Square for a little over two years and I have beyond satisfied with it's use; and over time, I have used more of their features Pros It has so many options including loans, savings accounts, debit card; and keeps great records for tax related purposes Cons There's nothing that comes to mind because they are very helpful Review Source SO Sunny O. Co-owner Food & Beverages Used the software for: Less than 6 months ### "You get what you paid for" December 26, 2024 5.0 Overall all good. Very good product. Sleek design. Nice interface. Pros Ease of use and setting up - really good for such a complex product Cons The transaction fees - they are not exceptional high. But we try to pass the cost to the customers - only option is a cash discount. Made it look sketchy. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Square Point of Sale Pricing and the ease of setting up. Great system too. Switched from [Lavu](https://www.capterra.com/p/118828/Lavu/) Lavu is not easy to use or make modifications. Hidden costs Review Source DB Damon B. Founder Telecommunications Used the software for: 1-2 years ### "Good option, but buggy in non-online locations" May 12, 2025 4.0 The platform and variety of physical products work well. The only problem is when transactions need to confirm and the cellular/wi-fi is buggy. You have to be cautious about double charging customers by mistake. Pros The portability is fantastic for independent retailers. Cons It can be buggy when there is no clear online connection. Review Source BP Bianca P. Manager Food & Beverages Used the software for: 1-2 years ### "Square review " February 3, 2025 5.0 Very easy to train new users, simple interface, good customer support Pros Simple easy to use features, free version Cons I would like some more features with the free version Review Source Similar Products Featured