# Enso Connect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Enso Connect Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/275827/Enso-Connect/

---

# 

 Enso Connect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Enso Connect

## What is Enso Connect?

Enso Connect is an AI-powered guest experience platform designed for short-term rental professionals to personalize and monetize the guest journey. From AI-driven messaging and digital guidebooks to contactless check-in and custom upsells, Enso Connect streamlines operations while increasing revenue and guest satisfaction. The AI Unified Inbox automates up to 80% of communications, while white-labeled guest verification ensures security. With the Boarding Pass guest portal, travelers access everything they need in one link - no download required. Enso Connect integrates seamlessly with existing tools, helping hospitality operators scale efficiently, reduce workload, and enhance guest experiences. More revenue, less friction, remarkable hospitality. Features: upsells, guidebooks, smart lock connectivity, online check-in, guest verification, security deposits, damage waiver & fees. Multi-channel communication, AI messaging (Email, SMS, WhatsApp and Airbnb), guest data & CRM.

## What is Enso Connect used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 62 user reviews

Reviews sentiment

Positive

95%

Neutral

0%

Negative

5%

Starting price

$100

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Vacation Rental / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Enso Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ensoconnect.com&name=Enso Connect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Enso Connect

4.7 (62)

VS.

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

$100

Flat Rate, Per Month

Starting Price

$23

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (62)

Ease Of Use

4.4 (480)

Value For Money

4.6 (62)

Value For Money

4.2 (460)

Customer Service

4.8 (62)

Customer Service

4.3 (467)

## Enso Connect alternatives

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (266)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (1,578)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/275827/Enso-Connect/alternatives/)

## FAQs about Enso Connect

Overview

### Which roles and teams benefit most from Enso Connect?

Enso Connect is most used by owners, CEOs, founders, and operations leaders managing guest-facing businesses. These teams rely on it to automate guest communication, streamline check-in and support workflows, improve operational efficiency, and maintain service quality. Marketing and customer success roles also use it to personalize engagement and strengthen the guest experience.

Answer based on 61 reviews

Overview

### What company size and industries is Enso Connect built for?

Enso Connect is built mainly for small hospitality businesses, with 95% of reviewers from small companies and 66% in Hospitality. It serves short-term rental and vacation rental property managers, boutique hoteliers, and related real estate operators, with 30% of reviewers in Real Estate, especially for vacation rental use cases.

Answer based on 61 reviews

Features and Usability

### What are the key features of Enso Connect?

Enso Connect includes core guest experience tools like a unified inbox for guest communications, automated messaging, and the Boarding Pass for check-in, guidebooks, digital access, and verification. Differentiating features include AI Copilot, upsells and security deposits, plus multi-channel integrations and a centralized guest database for team coordination.

Answer based on 21 reviews

Overview

### How does Enso Connect improve the guest experience?

Enso Connect improves guest experience by centralizing messages, check-in details, guidebooks, deposits, and upsells in one guest portal. Vacation rental operators often value the Boarding Pass and automated replies for faster service, though some teams mention guest adoption varies and clearer communication is sometimes needed around deposits or portal visibility.

Answer based on 21 reviews

Integrations

### Which third-party tools and platforms does Enso Connect integrate with?

Enso Connect integrates with Guesty, Hostaway, Lodgify, Autohost, and Igloo, with reviewer mentions also citing SmartThings, Breezeway, and Stripe. Official catalog integrations expand coverage across property management systems, including Hostfully, OwnerRez, Mews, and Track CRM, giving Enso Connect 10 third-party platform connections overall.

Answer based on 20 reviews

Getting Started and Support

### What is Enso Connect's support team like?

Enso Connect provides responsive, hands-on support that many hospitality teams describe as helpful during setup and daily use. Property managers and short-term rental operators often mention fast replies, patient onboarding help, and a team that keeps improving the product, while a few note certain operational constraints still require internal adjustments.

Answer based on 19 reviews

Getting Started and Support

### How easy is it to get started with Enso Connect?

Enso Connect gets many teams up and running quickly with guided setup, personalized onboarding help, and clear product walkthroughs. Short-term rental operators often find the process straightforward after the initial learning curve, though some report confusion around billing details, notification costs, payment options, language settings, and occasional setup issues.

Answer based on 17 reviews

Getting Started and Support

### What training and onboarding options does Enso Connect offer?

Enso Connect provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual explanations for reviewing features and steps.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Enso Connect offer, and how do users rate the experience?

Enso Connect offers email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. Users often describe support as fast, patient, and helpful during onboarding and issue resolution, with clear follow-up and availability. A smaller number report unresponsive support, unanswered billing concerns, and frustration when bugs or setup issues took longer to resolve.

Answer based on 24 reviews

## Features

AI summary

Based on 2,051 Hospitality Property Management reviews

Capterra reviewers of hospitality property management software most often point to these features as essential:

-   **Reservations Management** (**63%** of reviewers rated this feature as critical)
-   **Calendar Management** (**64%**)
-   **Online Booking** (**59%**)

Enso Connect supports **Reservations Management**, which gives property teams a central way to handle bookings and guest stays. However, it does not include **Calendar Management** or **Online Booking**. Instead, it offers **Front Desk Management** (**46%**), a feature that can help staff manage day-to-day guest operations and on-site service tasks. Together, these capabilities help businesses stay organized around reservations and front desk workflows, allowing teams to manage guest experiences more efficiently.

Third-Party Integrations

4.6 (44)

77.27% of 44 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

For Vacation Rentals

4.8 (24)

95.83% of 24 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Guest Experience Management

4.8 (19)

100.00% of 19 reviewers that rated this feature as important or highly important

Capture guest experience at a granular level and utilize data to deliver tailored services

Multi-Property

4.7 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

More than one location

Multi-Channel Management

4.9 (16)

100.00% of 16 reviewers that rated this feature as important or highly important

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Guest Check-in/Check-out

4.6 (14)

92.86% of 14 reviewers that rated this feature as important or highly important

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Enso Connect 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Electronically collect payments for goods or services

Long term accommodation for guests

Designed for vacation rentals

Use AI to generate content in the form of text, images, videos, etc.

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events

Organize, prioritize, and manage incoming communications

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Access the system via a mobile application

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

More than one location

Accept and process online payment transactions

Design, communicate, and distribute incentives to perform a specific action

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Length of rental

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (62)

4.7

Based on 62 reviews

## Pricing

Value for money

4.6 (62)

Free Trial

Enso Connect Pricing

$100.00

Flat Rate,Per Month

Value for money

4.6 (62)

4.6

Based on 62 reviews

## Integrations

[

Hostaway](https://www.capterra.com/p/152433/Hostaway/)[

Lodgify](https://www.capterra.com/p/131924/Lodgify/)[

Guesty](https://www.capterra.com/p/159377/Guesty/)[

OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[

Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[

Avantio](https://www.capterra.com/p/134278/Avantio/)[

Streamline](https://www.capterra.com/p/89552/Streamline/)[

Hostify](https://www.capterra.com/p/183332/Hostify/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (62)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (62)

4.8

Based on 62 reviews

## User reviews

Overall rating

4.7

Based on 62 reviews

Filter by rating

5(54)

4(5)

3(0)

2(1)

1(2)

Mentioned topic

Sorted by most recent

Margaret M.

Owner

Hospitality

### "Why didn't I start using Enso sooner?"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2026

Awesome experience, verification of guests and secondary spend made seamless, guest trust Enso verify their ID and pay deposits with no questions asked, very smooth process, increased revenue and creates happier guests and less complaints

Pros

Best software to used with serviced accommodation, increased secondary spend, pays for itself and more within the first month, amazing support from day one making set up painless.

Cons

Nothing, only wish I had started using Enso sooner, secondary spend income increased immediately.....

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Alexis C.

Development Director

Hospitality

### "Great and very complete system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2026

Long process at the beggining, but once everything is set up, the plaform is great. We love that most of the process that we were doing manually before are now completely automatic (security deposit for our last minute booking etc.)

Pros

Easy onboarding process with \[sensitive content hidden\] (without him we couldn't have it set up on time) Very complete plaform with super nice automatic features that save time to our team.

Cons

Platform is not super easy to understand at first. Could be more ergonomic. Also, it's a very long process to have everything set up, takes weeks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 23, 2026

Hey Alexis, So glad you're up and running and seeing results already! Wait until you see the content update we're about to announce; it's going to make setup instant, powered by AI. Thank you for partnering with Enso! - The Enso Team

WA

William A.

Responsable de zone

Real Estate

### "Enso Connect review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 30, 2026

Pros

L'équipe est très réactive et les améliorations logiciels sont fréquentes. Nous gagnons un temps précieux grâce à cet outil.

Cons

Le fait de devoir mettre à jour dans différentes langues à chaque fois est un peu chronophage mais il semble qu'il y a eu une mise à jour récente.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 13, 2026

Hey William, Really glad the platform is saving your team time and that you're seeing the improvements roll out regularly! On the language side - we just shipped automatic AI translations for each of your content pieces; and we have more improvements to this coming out shortly. Stay tuned! - The Enso Team

Blake H.

CEO

Real Estate

### "Instrumental as We've Scaled Past 350 Properties"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2026

Our overall experience with Enso Connect has been excellent. As we've grown to manage more than 350 vacation rental properties, the platform has helped us streamline guest communication, improve the guest experience, and unlock additional revenue through upsells. Enso Connect has become an important part of our technology stack, and we would confidently recommend it to other professional vacation rental managers.

Pros

Enso Connect has been a valuable partner in helping Triad Vacation Rentals deliver a better guest experience at scale. Enso Connect has helped us automate guest communication, deliver a polished digital guidebook experience, and create new revenue opportunities through upsells. The platform is intuitive, the team is responsive, and they consistently ship meaningful improvements.

Cons

Like any platform, there are occasional integration limitations with third party property management systems that can impact certain features. Outside of that, our experience has been very positive.

Switched from

[Conduit](https://www.capterra.com/p/10015689/Conduit/)

Damage waiver and guidebook features were not available on Conduit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 13, 2026

Hey Blake, 350+ properties and Enso is a core part of how you operate - that means a lot to us! :) Really glad the automated comms, guidebooks, and upsells have all come together to elevate the guest experience at that scale. We're continuously improving integrations across the board too, so lots more to come. Thanks for the kind words and for trusting us to grow with you! - The Enso Team

MC

Monica C.

Gestión de propiedades turisticas

Hospitality

### "Una herramienta útil con oportunidades de mejora"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 16, 2026

En general, mi experiencia con Enso Connect ha sido positiva. Es una herramienta muy útil para centralizar la información de los huéspedes y gestionar diferentes procesos en un mismo lugar, lo que facilita la organización y mejora la eficiencia del trabajo diario. Como punto de mejora, sería recomendable optimizar la configuración de idiomas y permitir cambiar el panel completamente al inglés para evitar algunos errores que se presentan en la versión en español.

Pros

Lo que más me ha gustado de Enso Connect es que funciona como una base de datos centralizada donde se puede encontrar toda la información de los huéspedes y gestionar diferentes procesos en un mismo lugar. Facilita la organización, ahorra tiempo y permite tener una mejor visión y control de la operación diaria. Además, me gustaría destacar el excelente apoyo de \[contenido sensible oculto\], nuestro asistente, quien ha sido siempre muy atento, profesional y resolutivo. Nos ha ayudado en todo momento con los fallos e incidencias que nos ha presentado la plataforma y siempre ha estado disponible para completar información, resolver dudas y apoyarnos en cualquier necesidad, sin ninguna pega. Su implicación, rapidez y disposición para ayudarnos han hecho que la experiencia con Enso Connect sea mucho más sencilla y positiva.

Cons

Una de las desventajas que he encontrado en Enso Connect es que el panel en español ha presentado varios errores de configuración. Actualmente no existe la posibilidad de cambiar todo el sistema al inglés, algo que me gustaría poder hacer para evitar estos problemas y trabajar de una forma más eficiente.

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

[HostBuddy AI](https://www.capterra.com/p/10021407/HostBuddy-AI/)

[Guesty](https://www.capterra.com/p/159377/Guesty/)

[Conduit](https://www.capterra.com/p/10015689/Conduit/)

Reasons for choosing Enso Connect

Me parece sencilla y muy visual, nos gusto lo del boarding pass.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2026

Hey Mónica, Really glad Enso has helped centralize everything and made daily operations so much smoother! We're making improvements to the automatic translation systems, so I'm glad you are surfacing this; it's being worked on! - The Enso Team

AJ

AJ J.

Marketing Coordinator

Hospitality

### "Best in the Business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2026

Our company has loved being able to use Enso Connect for guest experiences and communication! Building a fully automated guest messaging system has helped guests get in and get out hands free. Their upsells feature has almost tripled our sales!

Pros

They have an incredible customer support team! Easy to talk with and set up face to face meetings with. They are quick to answer and willing to help solve any issue you encounter.

Cons

Their platform is still green in the backend in terms of data management although they are proactive in fixing it, with their team actively working on making improvements and updates!

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reasons for choosing Enso Connect

More robust features in the boarding pass that Guesty could not offer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2026

Hey AJ, Upsells nearly tripling your sales and a fully hands-free guest experience - love hearing it! Really glad the automated messaging and boarding pass have made such an impact. Exciting things ahead on the platform too. Thanks for being part of the Enso community! - The Enso Team

FS

Frederic S.

PDG

Hospitality

### "super outil d'expérience voyageur utilisant l'intelligence artificielle"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2026

L'utilisation de Enso Connecte est très simple d'utilisation et intuitive. Nous avons été accompagnés du début jusqu'à la mise en place du produit. Même après l'accompagnement initial, les équipes sont réactives pour répondre à nos questions

Pros

Enso Connect est un super logiciel, qui nous permet gérer toutes les opérations concernant nos voyageur. L'expérience de nos clients s'est grandement améliorée tout en générant des revenus additionnels. Le meilleur aspect chez Enso Connect est son évolution, un produit qui s'améliore très souvent notamment avec l'intelligence artificielle

Cons

Pas de point négatif chez Enso Connect, leur service client a toujours été très réactif à notre sujet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 17, 2026

Hi Frederic, Really glad Enso has become such a core part of how you manage your operations - and that your guests are feeling the difference too! The AI evolution is just getting started, so there's a lot more to come. Excited to keep building with you :) - The Enso Team

CO

Chen O.

Founder

Hospitality

### "Recommended every day of the week and twice on Sunday!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2026

Superb! Great product which is easy to use and constantly evolves. Amazing customer service by very dedicated team.

Pros

It was one of the best decisions I've made. It easily pays for itself and, more than that, generates significant revenue for our business. Customer service is great and the guest experience is elevated.

Cons

We had some pushback from guests in regards to deposits but once you figure out how to communicate this procedure to your guests, it's all sorted.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 17, 2026

Hey Chen, Love hearing this - platform paying for itself and driving real revenue on top of that is a win. It's a pleasure working with you always. Thanks for being part of the Enso community! - The Enso Team (and Francois!)

ML

Mike L.

Operator

Hospitality

### "Apartment Hotel : Enso delivers seamless operation, automation and incremental revenues "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2026

We've been working closely with Enso for the last 3 years and their commitment to product development and 24/7 client support has been incredible. Fantastic team ... awesome product !!

Pros

Unified inbox with AI autopilot which handles almost all of our guest comms. Boarding pass guest verification, including processing the security deposit process which then provides "Unlock door" mobile feature with our Asa Abloy key & card less entry locks. This year we rolled out the early check-in / late check out options via the boarding pass which have been transformational in driving significant incremental revenue. We LOVE Enso :)

Cons

None. Yes, there have been a few occasional bugs but these are always resolved quickly by their team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 17, 2026

Hey Mike, 3 years in and this kind of feedback still means everything to us - thank you! AI Autopilot handling all of your messages (or almost all of them), is what we love to hear! More revenue your way as well. This all makes us very proud. Here's to many more years ahead. We love working with you too; thank you for being a trusted partner! - The Enso Team

VM

Vanessa M.

Director

Hospitality

### "Muy satisfechos, la carga de trabajo ha disminuido muchísimo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 4, 2026

Muy satisfechos. Nos está facilitando la comunicación con los huéspedes, reduciendo la carga de trabajo, estamos muy contentos.

Pros

Nos está facilitando la comunicación con los huéspedes, reduciendo la carga de trabajo, estanmos muy contentos.

Cons

Hemos tenido algunos problemas de sincronizacion de reservas, nada muy importante, la verdad. En general muy bien.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 11, 2026

Hey Vanessa, Really glad to hear the AI messaging and platform is making guest communication smoother and taking some of the work off your team! Really happy to have you on board. - The Enso Team

[View all Reviews](https://www.capterra.com/p/275827/Enso-Connect/reviews/)

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Popular comparisons

[Hostaway vs Enso Connect](https://www.capterra.com/compare/152433-275827/Hostaway-vs-Enso-Connect)

[Lodgify vs Enso Connect](https://www.capterra.com/compare/131924-275827/Lodgify-vs-Enso-Connect)