--- title: "Loris AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Loris AI Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/275854/Loris-AI/" page_type: "product" language: "en" --- # Loris AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Loris AI ## What is Loris AI? Loris unlocks a world of insight for CX leaders, using our AI-powered conversational intelligence platform to extract value from every customer interaction. Address emerging issues before they impact your brand. Eliminate roadblocks in your customer journey that reduce satisfaction and increase costs. Uncover performance issues and address them automatically. Turn the customer conversations you’re already having into the most valuable resource in your company. ## What is Loris AI used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Qualitative Data Analysis](https://www.capterra.com/qualitative-data-analysis-software/)[Customer Retention](https://www.capterra.com/customer-retention-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Loris AI?[Manage this product listing](https://www.g2.com/products/loris/claim_requests/new?auto=true) ## Loris AI Overview Updated September 2026 AI summary Loris AI offers small businesses a cloud-based chatbot solution focused on AI-powered automated responses and natural language processing, helping teams manage customer conversations more efficiently. With features designed to enhance response quality and consistency, Loris AI supports organizations seeking to scale their support and improve chat interactions, though it does not include language detection capabilities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Loris AI 5.0 (1) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (1,769) Value For Money 5.0 (1) Value For Money 4.6 (1,519) Customer Service 5.0 (1) Customer Service 4.7 (1,538) ## Loris AI alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) [Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.2 (164)](https://www.capterra.com/p/158117/Freshchat/reviews/) Starting price $1799.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158117/Freshchat/) ## Features AI summary Based on 1,278 Chatbot reviews Not all chatbot products cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Loris AI supports **Automated Responses** and **Natural Language Processing**, so teams can reply faster and better understand customer intent during conversations. However, it does not include **Language Detection**. Instead, it offers **AI/Machine Learning** (**42%**), which can improve response quality and help teams handle customer interactions more efficiently, providing teams with tools to manage chats at scale and maintain more consistent support experiences. Natural Language Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Integrations Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) Loris AI 5 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AC Alejandro C. QA analyst Consumer Services ### "Great product, Awesome tool Super AI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2024 It has made my job easier, have a lost of reports that i can check to see how y team is doing with graphics that are super easy to use and helpful Pros Has spot on voice recognition, super easy to use. I can make my own tags to ease my search. I can download all the reports that I need Cons ....has no Cons you have a lot of metrics and searcheable tags Switched from [Observe.AI](https://www.capterra.com/p/197952/Observe-AI/) It became more expensive, had less features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Thanks for the glowing review Alejandro! We think our AI is pretty super too. Most of all, we're glad Loris is making your life easier! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.