# LutherOne Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is LutherOne the right 360 Degree Feedback solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/275887/LutherOne/reviews

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LutherOne

4.8 (28)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of LutherOne

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

JL

Jan L

CFOMachinery, 201 - 500 employeesUsed the software for: More than 2 years.

“LutherOne is easy to use, scalable, and highly professional internal social network with tools for getting the feedbacks, to celebrate strengths of colleagues, to see the impact of changes in company, society etc.“

April 25, 2024

RJ

Radka J

HR managerInsurance, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“My overall experience with LutherOne are excellent both in terms of technical aspects (ease of use) and in terms of human approach.“

June 4, 2024

ST

Sona T

HR coordinatorRetail, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“attractive and compact design in PC and mobile version, personal profile of the employee, interactive manager´s dashboard with different types of outcome and filtering possibilities, condition of anonymity at just 3 answers from a unit in the survey, great customer support“

November 15, 2022

MP

Miloslav P

SRM CCBanking, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Dashboards are very visual and easy to read and the recommendations are very specific and useful.“

November 12, 2022

## Showing most helpful reviews

Showing 1-25 of 28 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mauricio S.  
Brand and Customer Service Manager  
Gambling & Casinos  
Used the software for: 1-2 years

### "Get LutherOne for Seemless and Fun Communication"

June 20, 2024

5.0

From the sales process, assessment, implementation and continuous cooperation, LutherOne has delivered all they promised and what we needed. They let us try upgrades without being pushy and have always been responsive and act immediately with out concerns. A shout out to \[sensitive content hidden\] who has helped us from the very beginning.

Pros

Firstly the human side is amazing. Their sales and account management team is caring, problem-solving, friendly, and comfortable speaking multiple languages. Also, the fact that the product looks like Facebook, gave our staff a user-friendly platform that wasn't difficult for most to engage.

Cons

Sometimes notifications on Android devices are troublesome. And I would love to have the ability to tag specific people on some posts. Other than that, we love the product.

Review Source

Jana P.  
HR Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Lutherone surveys helping to establish and manage company culture of new Hospital Bory"

June 19, 2024

5.0

Pros

Easy implementation and use, online results, good graphics We use Lutherone since openning of our newly builts hospital. We started with monthly and after 1st year we continued with bi-monthly surveys. We actively work with results and speak with staff about implemented corrections. This helps create open feedback culture and keep high motivation and satisfaction levels.

Cons

Very little customisation of final reports - e.g. one pagers in pdf for managers.

Review Source

AB

Annie B.  
ceo  
Information Services  
Used the software for: 6-12 months

### "Easy to use"

April 10, 2025

4.0

Overall it's easy to use and gives me the information I need in a quick en clear way

Pros

easy and intuitive to use, clear layouts

Cons

it's sometimes difficult to quickly switch between functionalities

Review Source

RR

Richard R.  
HR Specialist  
Telecommunications  
Used the software for: 2+ years

### "LutherOne review"

June 4, 2024

5.0

Pros

How detailed their dashboards and the information they provide are and how it allows me to get complex insight into how my team feels and is performing across multiple indicators. I also very much like how they provide tips for improvement.

Cons

Cannot really think of anything. For what we use Luther for, everything is great.

Review Source

RH

Romana H.  
HR director  
Insurance  
Used the software for: 1-2 years

### "Complexity and friendliness in one. "

June 11, 2024

5.0

My experience with LutherOne has been universally positive. The tool provides valuable outputs and allows for effective monitoring of employee opinions and directly describes the problem encountered and suggests solutions.

Pros

LutherOne offers a wide range of features to monitor and improve employee satisfaction. I also appreciate the user-friendly interface and detailed data analysis capabilities.

Cons

There is nothing to fault with LutherOne.

Review Source

VR

Verified Reviewer  
OD Expert  
Telecommunications  
Used the software for: 2+ years

### "Smart solutions & helpful staff"

May 21, 2024

5.0

Pros

We have continuous support accompanied with a friendly and problem solving mindset, anytime a question or a problem occurs we receive the quickest help. Luther offers new perspectives in the usage or in the interpretation of our data from time to time, they also draw our focus to the areas that require attention.

Cons

One more step towards an even more customizable platform regarding the statements would be an upgrade, but we could manage everything easily and find the best solution from the given tools in the past every time we needed a change.

Review Source

VR

Verified Reviewer  
HR Manager  
Consumer Goods  
Used the software for: 2+ years

### "User experience with the tool"

February 12, 2024

4.0

Pros

sophisticated dashboards and easy to work tool

Cons

flexibility to build up a customized template, adjust dashboards based on the needs

Review Source

Martin K.  
Director, Group Marketing  
Retail  
Used the software for: 1-2 years

### "Highly Recommend!"

November 29, 2022

5.0

Exceptional tool! From my point of view, one of the best AI-driven solutions on the market.

Pros

Very intuitive, easy to use for both managers and team members. Unlocking team’s potential through data-driven recommendations. Provides insightful trends on multiple dimensions of engagement.

Cons

You have to read spontaneous comments one by one, which provides deeper understanding. But I miss the option of categorizing similar ones.

Review Source

Magdaléna H.  
Culture HUB Leader  
Telecommunications  
Used the software for: 6-12 months

### "An excellent customer service and great value for the money"

March 4, 2024

5.0

Pros

LutherOne helped us to better understand the happiness and engagement of our employees and to target our action plan, where its really needed. We are using the tool called Monthly16 for monthly internal surveys. The implementation was very smooth, the customer service is excellent and all the representatives from LutherOne I have talked to were really professional and nice.

Cons

The only minor thing which could be improved in the future is the upload of employee database, which we currently do manually.

Review Source

Enrico S.  
HR Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Boost your engagement and analyse it!"

November 10, 2022

5.0

So far, it is a great experience, we look forward to continuing with the platform and seeing the future results.

Pros

The platform has a great user experience, colorful, easy to navigate among different scorecards, intuitive and pretty fluid. We have tried two different modules (Monthly 16 and Social Network) collecting a positive response by our People.

Cons

Personally, I would introduce the possibility to tag people in the post on the Social media tool.Moreover, I would enable the administrator to download very simple reports about the usage in the Company with different KPIs.

Review Source

RJ

Radka J.  
HR manager  
Insurance  
Used the software for: 2+ years

### "I like when things make sense!"

June 4, 2024

5.0

My overall experience with LutherOne are excellent both in terms of technical aspects (ease of use) and in terms of human approach.

Pros

User friendly environment, option to fill in from a mobile phone, interesting graphics.

Cons

I have nothing negative that I wouldn´t like.

Review Source

AL

Audrone L.  
HR Service Associate  
Oil & Energy  
Used the software for: Less than 6 months

### "Try- won't regret"

June 5, 2024

5.0

We really like the te tool - it's new, easy to use, the teams that helps us with the development and implmenting is awesome.

Pros

The real time data, tips for the managers, different questions on the same topic, so people don't feel they're answering the same ones.

Cons

reports could me more user-friendly, there's a limited possibility to differentiate people by positions

Reason for choosing LutherOne

We did the puplic tender, so Lutherone offered the best conditions and price.

Review Source

JL

Jan L.  
CFO  
Machinery  
Used the software for: 2+ years

### "Happily ever after..."

April 25, 2024

5.0

Pros

LutherOne is easy to use, scalable, and highly professional internal social network with tools for getting the feedbacks, to celebrate strengths of colleagues, to see the impact of changes in company, society etc.

Cons

I do not have this feeling related to LutherOne...

Review Source

LH

Lucie H.  
recruitment  
Insurance  
Used the software for: 2+ years

### "I like diversity."

June 5, 2024

5.0

Pros

I liked the application the most user friendly and quickly controlled.

Cons

A have nothing negative that I wouldn´t like.

Review Source

AN

Anna N.  
HR Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "early warning tool for employee satisfaction management"

June 5, 2024

5.0

Pros

how easy it is to be used, very high quality of implementation phase, a lot os support from LutherOne representative

Cons

a bit difficult to filter data for all organisation but after some mentoring, able to do it

Review Source

JV

Jaroslava V.  
Learning and development Manager  
Design  
Used the software for: 6-12 months

### "Great HR data source for middle sized companies with "soft" company cultures"

November 4, 2022

5.0

Very easy to use, great source of relevant information I can use for decision making process. Excellent customer support and guidance/ advises.

Pros

Measures very soft atributes and make it visible, tangible. Helps understand whats going on, what helps employees and what frustrates them.

Cons

Output with Overall heatmap should be involved automatically in platform for administrators.

Reason for choosing LutherOne

Ux, logics behind, visualization, app

Review Source

EAV

Elcee Asuncion V.  
Managing Partner  
Management Consulting  
Used the software for: 6-12 months

### "Taking the guesswork out of performance"

November 8, 2022

5.0

I like the responsiveness of the development team. We requested push notifications to make it a more efficient app. They wrote it in!

Pros

LutherOne understands that a fully engaged workforce is key to sustained business productivity. It was crafted to enable companies to have the pulse of their organisation at their fingertips, which takes the guesswork out of a lot of things. The feedback mechanism is easy to use and quite intuitive. There is enough flexibility to provide an interesting user experience.

Cons

Integration to our GCal system would be helpful.

Review Source

JS

Jana S.  
People Director  
Telecommunications  
Used the software for: 1-2 years

### "Valuable tool for modern, data-driven HR"

December 15, 2022

5.0

One of the best customer experience and support from supplier ever. Customized ppt report, quick responses, always ready to solve any issue. Besides the product, LutherOne guys provide us with valuable analysis and recent trends in employee engagement overall (not only for our company).

Pros

Quick and easy implementation with minimum effort on client\`s side. Mobile application - fresh, sexy, intuitive, easy to use. Level of correlation between scores and indexes is very helpful insight for decision making (e.g. thanks to LO we know that innovations in company is what drives motivation of our employees most and we can give a special focus here instead of trial and error). We can see trends in many scores and indexes across the company and we can react very quickly where needed. It is also a great tool for every manager not only top management and HR as s/he can see the results of engagement survey immediately.

Cons

Export of dashboards to Excel by user would be useful

Review Source

MP

Miloslav P.  
SRM CC  
Banking  
Used the software for: 6-12 months

### "The only way to manage well during these turbulent times with the help of data"

November 12, 2022

5.0

Pros

It is amazing how many useful insights and value can LutherOne provide from just everyday interactions. All of the modules we are using are really useful for everyday work but also help us connect with colleagues that are working from home. Dashboards are very visual and easy to read and the recommendations are very specific and useful. The user experience is top class, you can perform most of the actions in just a few clicks.

Cons

Learning management system features would nicely complement all the other modules.

Review Source

ST

Sona T.  
HR coordinator  
Retail  
Used the software for: 1-2 years

### "Fair product with potential"

November 15, 2022

4.0

Pros

attractive and compact design in PC and mobile version, personal profile of the employee, interactive manager´s dashboard with different types of outcome and filtering possibilities, condition of anonymity at just 3 answers from a unit in the survey, great customer support

Cons

not as customizable as e.g. Microsoft Forms at creating a survey, no spontaneous setup of a different target group than already existing ones (time consuming when larger groups), no automatic categorisation of the comments in survey (key words/reference to a certain question in the survey)

Review Source

LC

Laura C.  
Senior IT Consultant  
Human Resources  
Used the software for: 6-12 months

### "Excelente "

February 16, 2024

5.0

Pros

Gosto de várias coisas mas em especial o feedback continuo, a rede social interna e os prêmios e certificados digitais.

Cons

Não existe nada que não goste na LutherOne

Review Source

MW

Marek W.  
CEO  
Management Consulting  
Used the software for: 1-2 years

### "Great platform to use in case of organizational culture develoopment and transformation, surveys, feedback"

February 20, 2024

5.0

Pros

LutherOne is amazing as it combines different modules with different needs and options how you can use it. Modules of internal social media platform, feedback, people and team development and performance managament are just amazing.

Cons

It's not easy to implement to very small and medium small companies.

Review Source

AB

Adriana B.  
Senior HR Business Partner  
Information Technology and Services  
Used the software for: 2+ years

### "Luther One Friday6 - Voice of employees"

November 24, 2022

4.0

I've had a very good experience. The LutherOne Friday6 tool provides a nice summary of company happiness and the overall mood of employees. I am happy with their customer service.

Pros

Friday 6 is a short weekly survey. A listening and management tool that helps us stay in touch and allows us to hear the voice of our people. Managers are able to access their results at any time, they can see trends and the recommendations the software suggests to improve the results of the team. We also can decide about the priority question if needed on a weekly basis.

Cons

I'd be happy to see the date (from-to) filter in the Comment export or easier management of Heatmap filters f.e. overall un/checking of boxes etc. Unfortunately, the integration with our HR system wasn't possible so, changes need to be provided on our side manually.

Review Source

DV

Dóra V.  
HR Business Partner  
Telecommunications  
Used the software for: 2+ years

### "LutherOne Employee opinion survey"

February 8, 2024

4.0

It is a powerful tool for organizations to understand their workforce, drive positive change, and create a more engaged and productive workplace. Feeling heard and valued enhances employee commitment and trust. LutherOne provides valuable details to start a transparent dialogue with employees.

Pros

It guaranties a safe space for employees to share their feedback, raise concerns, and contribute ideas without fear of repercussions. Thanks to the thoroughly composed scores this tool provides valuable insights that can lead to productivity improvements.

Cons

Limited options for customizing survey questions. Though questions are well composed organizations may desire more flexibility.

Review Source

IK

Ivett K.  
HR Manager  
Construction  
Used the software for: 1-2 years

### "LutherOne experience"

November 24, 2022

5.0

Via this tool we can continuously measure the temperature in the organization, monitoring trends based on different measures regardless geographical distances between our locations. It helps us understanding and identifying the strengths and development areas, allows employees to give either general or specific feedback regarding specific, actual matters. It helps unhide and deal with issues in specific departments, which are less visible otherwise.

Pros

It provides various modules to integrate employee engagement measurement, collaboration, recognition and many other fields. Informative, dynamic dashboards, good filters, customization opportunities, fast and helpful customer care.

Cons

More support material or a Help Center. Less colors in visualization.

Review Source

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