--- title: "Smart Square Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Smart Square Software - reviews, pricing plans, popular comparisons to other Medical Scheduling products and more." source_url: "https://www.capterra.com/p/275941/Smart-Square/" page_type: "product" language: "en" --- # Smart Square Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Smart Square ## What is Smart Square? Smart Square is a scheduling software combines predictive analytics with simple scheduling functionality, and analytics. This powerful predictive scheduling tool forecasts healthcare staffing needs starting 120 days out from the shift, helping you create better schedules and staffing plans sooner. Updated weekly, these predictions pass through the staffing matrices for each unit/service area, clearly identifying the number of staff scheduled versus the predicted need. ## What is Smart Square used for? [Workforce Management](https://www.capterra.com/workforce-management-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smart Square?[Manage this product listing](https://www.g2.com/products/smart-square/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smart Square 4.6 (19) VS. [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (19) Ease Of Use 4.7 (5,311) Value For Money 4.6 (9) Value For Money 4.5 (5,068) Customer Service 4.9 (18) Customer Service 4.6 (5,082) ## Smart Square alternatives [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (96)](https://www.capterra.com/p/228475/WorkforceHub/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (93)](https://www.capterra.com/p/83589/Celayix/reviews/) Starting price $400.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars ## Features AI summary Based on 10,047 Medical Scheduling reviews Capterra data shows that buyers of employee scheduling software rank the following features as their top priorities: - **Timesheet Management** (**51%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Employee Management** (**42%**) Smart Square supports all three features that reviewers rate most highly: **Timesheet Management**, **Mobile Access**, and **Employee Management**. Together, these capabilities help businesses track hours accurately, give staff easy access to schedules and updates from anywhere, and manage employee information more effectively, allowing teams to improve scheduling accuracy, reduce administrative work, and keep daily operations running smoothly. Timesheet Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Mobile Access 4.3 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Employee Management 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Schedule Distribution 4.5 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Assign and distribute work schedules to individual employees or teams within an organization Calendar Management 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Employee Scheduling 4.7 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Smart Square 75 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Class Scheduling: Schedule in-person or online classes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Demand Forecasting: Forecast customer demand using historical insights and simulations - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Forecasting: Form predictions based on past and present data/trends - Labor Forecasting: Predict labor requirements based on past and present data/trends - Leave Tracking: Manage and track employee attendance - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Overtime Calculation: Manage and record overtime hours for hourly employees - Predictive Analytics: Predict future data based on historical data sets - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (19) 4.4 Based on 19 reviews ## Pricing Value for money 4.6 (9) ### Starting price Free trial not available Value for money 4.6 (9) 4.6 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (18) 4.9 Based on 18 reviews ## User reviews Overall rating 4.6 Based on 19 reviews Filter by rating 5(12) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent HN Hanna N. RN Hospital & Health Care ### "Effortless Schedule Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2024 As an employee, having a scheduling system that is both efficient and employeefriendly can make a significant difference in my work life. SmartSquare stands out as an exceptional tool that empowers employees with its user-friendly interface and innovative features. Pros SmartSquare's intuitive mobile app and online portal make it incredibly easy to view my schedule, swap shifts with colleagues, and request time off. The clear and concise interface ensures that I am always informed about my work schedule and can plan accordingly. RealTime Notifications and Reminders: SmartSquare sends timely notifications and reminders about upcoming shifts, shift changes, and other important updates. This feature keeps me organized and prepared for my workdays, reducing the risk of missed shifts or scheduling conflicts. Cons Limited Integration with Other Tools: While SmartSquare offers a range of scheduling and timeoff management features, it lacks integration with other essential tools that employees may use, such as payroll systems, HR platforms, and communication apps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User System Administrator Hospital & Health Care ### "Smart Square " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 23, 2022 Over the past several years of working with Avantas on Smart Square, there have been times when we have had some concerns about functionality, ease of use, and response to issue/enhancement tickets. That being said over the past year Avantas has made a point to improve their product by listening to their customers and actually taking the feedback and implementing it into the product. Pros I like the more modernized approach Smart Square is taking with the tool. I also like the involvement we have as customers in improvements being made within the tool. Cons Sometimes it seems as if the enthusiasm to release new/updated features causes an oversight in some areas which in turn causes functionality issues for the users. Reasons for choosing Smart Square Smart Square allowed our system to view schedules across the board. Previously we had too many groups that should be working together working separately due to the inability to view schedules. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ST Stephanie T. System Administrator Hospital & Health Care ### "Smart Square Pros and Cons" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 November 23, 2022 As an SAA, learning SS was a challenge being as though it is a robust software capable of almost anything. That said, my experience has been great and I continue learning and growing with and through our support team at Avantas and the software. Pros As a SAA, the more capable the end user is with having control of their schedule is beneficial to us. The open shift program is one of those that allows the employee freedom of scheduling and the leader and us SAA benefit from not having that responsibility, plus it works great in real time. Cons SS can do all necessary functions and then some as a whole, and great for the end user, but I must say is not intuitive for the leaders managing it. Simplicity has been lost in the development of the new UI in my opinion. Along with it a lot more bugs. With technology ever changing in the efforts to make software more user friendly, the new Schedule Builder has created more clicks and hidden panels to work with. It is not to say that users don't use and like many of the new features but overall do not prefer the Schedule Builder over classic, unfortunately. Of course this may not have been an issue had we had an integrated HRIS feed taking all the shift updates off of the leaders plates. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LR Leah R. Clinical Float Pool Manager Medical Practice ### "Not sure" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 22, 2022 Good, just wish it represented outpatient surgery more than a hospital floor Pros Organization. Cons Not designed for an ASC operation, not easy to use from a technical standpoint Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CC Christine C. System Administrator Hospital & Health Care ### "Smart Square Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 21, 2022 There are many great parts to Smart Square. Pros I do like that this is a web-based program and can be used from anywhere. I like that AMN is trying to update the views so make it user-friendly. Cons I don't like that when they are updating the system, AMN is removing things that worked in previous screens and now do not work in their updates. Reasons for choosing Smart Square I was not part of this decision. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 22, 2022 Thank you, Christine. We value your feedback and are continuously working on improving Smart Square to your satisfaction. MD Marla D. Application Analyst II Hospital & Health Care ### "Pick Smart Square" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2022 Team productivity went up with the implementation of smart square. All of the automated features in the solution make it so easy to use. Pros Smart Square has reporting features that are hard to find in another software solution. Our old scheduling system was a ton of manual work and we could not get the reports we needed. Our company needed a solution that could minimize the workload of our team but increase the capabilities of the solution. Smart Square provided that for us. Cons New ideas can take some time to implement because they have to go through product development. When changes are made (like to the modern view), those changes were put in place for 1 or 2 features but not all. Example: as a manager once the new modern platform was put in place, certain user types had to go back the classic view to manager the schedule. It would be better for big changes like that to have it all available at the same time instead of piece mealing it together. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Julie B. Lead Resource Specialist Hospital & Health Care ### "Smart Square Superb!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2022 I am so impressed with \[SENSITIVE CONTENT\] and his continued support to always be there and answer any of the questions I have. He is exceptional in customer service and helps make my experieince with Smart Square exceptional! Pros I highly recommend Smart Square. If you are looking for a wonderful scheduling system to balance your schedules and have a user friendly product you are going to want to obtain this product. The custom reports are beyond helpful in gettting the information you need to present to Administration for them to determine the cost of the industry to the hours of employees for comparison. Cons The only true con is there are things that would make our job easier with "special features" that have not been developed yet but Smart Square Support is always willing to listen and add it to what I call the future wish list. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 22, 2022 Thank you so much for your feedback, Julie! KP Kory P. Systems Administrator Hospital & Health Care ### "Healthcare Scheduling" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 18, 2022 Pros Smart Square is a great healthcare scheduling tool built off an online platform allowing users to access the software from anywhere in the Continental United States. The most attractive function of this software is the Open Shift Program. The Open Shift Program allows front-line staff to login, see available shifts, and select the Open Shift to work. One of the main benefits of the Open Shift Program is giving time back to the nurse leaders and automating the shift selection process. Cons The biggest opportunity we face with this software is the difficulty of integration between Smart Square and our HRIS software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 22, 2022 Thank you for your feedback, Kory. We are continuously working on enhancing Smart Square. Stay tuned. BW Betsy W. Director of Nursing Hospital & Health Care ### "Smart Square" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2022 Pros The software allows you too proactively know where you have staffing/scheduling gaps. Cons No cons from my perspective. The software is very user friendly, and the support team listens to our feedback. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 22, 2022 Thank you, Betsy. We appreciate your feedback! GH Ginger H. COO Hospital & Health Care ### "Smart Square and staffing to demand" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2022 It is an invaluable tool for managing a dynamic workforce in todays challenging healthcare labor environment. Pros Smart square is intuitive for the end user. With a small investment on the front end, it can shorten the length of time very busy clinical leaders spend in scheduling and staffing. In addition, it has provided the very important vehicle that allows our organization the ability to implement need based incentives and an enterprise float pool for multiple disciplines. Cons The networking with other clients is helpful in sharing of best practices. Avantas does a great job of listening in these forums to their customers and providing software updates that continue to enhance the use of the software. It is very important to spend time on the front end in the installation process to make sure that the users understand fully the design decisions and their impact. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 22, 2022 We appreciate your feedback, Ginger. [View all Reviews](https://www.capterra.com/p/275941/Smart-Square/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.