# Smart Square Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Smart Square Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more.

Source: https://www.capterra.com/p/275941/Smart-Square

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# 

 Smart Square Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Smart Square

## What is Smart Square?

Smart Square is a scheduling software combines predictive analytics with simple scheduling functionality, and analytics. This powerful predictive scheduling tool forecasts healthcare staffing needs starting 120 days out from the shift, helping you create better schedules and staffing plans sooner. Updated weekly, these predictions pass through the staffing matrices for each unit/service area, clearly identifying the number of staff scheduled versus the predicted need.

## What is Smart Square used for?

[Workforce Management](https://www.capterra.com/workforce-management-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smart Square

4.6 (19)

VS.

[4.4 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

Contact vendor

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (19)

Ease Of Use

4.2 (2,632)

Value For Money

4.6 (9)

Value For Money

4.2 (1,922)

Customer Service

4.9 (18)

Customer Service

4.3 (2,077)

## Smart Square alternatives

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.5 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting price

$2.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (1,147)](https://www.capterra.com/p/153076/Homebase/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/275941/Smart-Square/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Scheduling

4.7 (14)

92.86% of 14 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Mobile Access

4.3 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Schedule Distribution

4.5 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Assign and distribute work schedules to individual employees or teams within an organization

Real-time Scheduling

4.9 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Based on availability, instantly confirm or deny a request when a new booking is made

Calendar Management

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Employee Management

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Smart Square 69 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Schedule in-person or online classes

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Forecast customer demand using historical insights and simulations

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Form predictions based on past and present data/trends

Predict labor requirements based on past and present data/trends

Manage and track employee attendance

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Manage and record overtime hours for hourly employees

Predict future data based on historical data sets

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Tools to find, assess, and hire suitable candidates for a job within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Assign and distribute work schedules to individual employees or teams within an organization

Online portal through which end users can access the system, manage tasks, or obtain information

Facilitate the scheduling and coordination of employee shifts

Managing and trading shift details between employees

Track and manage sick leave time

Track employee skills, competencies, training & qualifications

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Utilize third party services to cover unforeseen labor needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (19)

4.4

Based on 19 reviews

## Pricing

Value for money

4.6 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (9)

4.6

Based on 9 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (18)

4.9

Based on 18 reviews

## User reviews

Overall rating

4.6

Based on 19 reviews

Filter by rating

5(12)

4(6)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HN

Hanna N.

RN

Hospital & Health Care

### "Effortless Schedule Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2024

As an employee, having a scheduling system that is both efficient and employeefriendly can make a significant difference in my work life. SmartSquare stands out as an exceptional tool that empowers employees with its user-friendly interface and innovative features.

Pros

SmartSquare's intuitive mobile app and online portal make it incredibly easy to view my schedule, swap shifts with colleagues, and request time off. The clear and concise interface ensures that I am always informed about my work schedule and can plan accordingly. RealTime Notifications and Reminders: SmartSquare sends timely notifications and reminders about upcoming shifts, shift changes, and other important updates. This feature keeps me organized and prepared for my workdays, reducing the risk of missed shifts or scheduling conflicts.

Cons

Limited Integration with Other Tools: While SmartSquare offers a range of scheduling and timeoff management features, it lacks integration with other essential tools that employees may use, such as payroll systems, HR platforms, and communication apps.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

System Administrator

Hospital & Health Care

### "Smart Square "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 23, 2022

Over the past several years of working with Avantas on Smart Square, there have been times when we have had some concerns about functionality, ease of use, and response to issue/enhancement tickets. That being said over the past year Avantas has made a point to improve their product by listening to their customers and actually taking the feedback and implementing it into the product.

Pros

I like the more modernized approach Smart Square is taking with the tool. I also like the involvement we have as customers in improvements being made within the tool.

Cons

Sometimes it seems as if the enthusiasm to release new/updated features causes an oversight in some areas which in turn causes functionality issues for the users.

Reasons for choosing Smart Square

Smart Square allowed our system to view schedules across the board. Previously we had too many groups that should be working together working separately due to the inability to view schedules.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Stephanie T.

System Administrator

Hospital & Health Care

### "Smart Square Pros and Cons"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

November 23, 2022

As an SAA, learning SS was a challenge being as though it is a robust software capable of almost anything. That said, my experience has been great and I continue learning and growing with and through our support team at Avantas and the software.

Pros

As a SAA, the more capable the end user is with having control of their schedule is beneficial to us. The open shift program is one of those that allows the employee freedom of scheduling and the leader and us SAA benefit from not having that responsibility, plus it works great in real time.

Cons

SS can do all necessary functions and then some as a whole, and great for the end user, but I must say is not intuitive for the leaders managing it. Simplicity has been lost in the development of the new UI in my opinion. Along with it a lot more bugs. With technology ever changing in the efforts to make software more user friendly, the new Schedule Builder has created more clicks and hidden panels to work with. It is not to say that users don't use and like many of the new features but overall do not prefer the Schedule Builder over classic, unfortunately. Of course this may not have been an issue had we had an integrated HRIS feed taking all the shift updates off of the leaders plates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Leah R.

Clinical Float Pool Manager

Medical Practice

### "Not sure"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 22, 2022

Good, just wish it represented outpatient surgery more than a hospital floor

Pros

Organization.

Cons

Not designed for an ASC operation, not easy to use from a technical standpoint

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Christine C.

System Administrator

Hospital & Health Care

### "Smart Square Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 21, 2022

There are many great parts to Smart Square.

Pros

I do like that this is a web-based program and can be used from anywhere. I like that AMN is trying to update the views so make it user-friendly.

Cons

I don't like that when they are updating the system, AMN is removing things that worked in previous screens and now do not work in their updates.

Reasons for choosing Smart Square

I was not part of this decision.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2022

Thank you, Christine. We value your feedback and are continuously working on improving Smart Square to your satisfaction.

MD

Marla D.

Application Analyst II

Hospital & Health Care

### "Pick Smart Square"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2022

Team productivity went up with the implementation of smart square. All of the automated features in the solution make it so easy to use.

Pros

Smart Square has reporting features that are hard to find in another software solution. Our old scheduling system was a ton of manual work and we could not get the reports we needed. Our company needed a solution that could minimize the workload of our team but increase the capabilities of the solution. Smart Square provided that for us.

Cons

New ideas can take some time to implement because they have to go through product development. When changes are made (like to the modern view), those changes were put in place for 1 or 2 features but not all. Example: as a manager once the new modern platform was put in place, certain user types had to go back the classic view to manager the schedule. It would be better for big changes like that to have it all available at the same time instead of piece mealing it together.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Julie B.

Lead Resource Specialist

Hospital & Health Care

### "Smart Square Superb!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2022

I am so impressed with \[SENSITIVE CONTENT\] and his continued support to always be there and answer any of the questions I have. He is exceptional in customer service and helps make my experieince with Smart Square exceptional!

Pros

I highly recommend Smart Square. If you are looking for a wonderful scheduling system to balance your schedules and have a user friendly product you are going to want to obtain this product. The custom reports are beyond helpful in gettting the information you need to present to Administration for them to determine the cost of the industry to the hours of employees for comparison.

Cons

The only true con is there are things that would make our job easier with "special features" that have not been developed yet but Smart Square Support is always willing to listen and add it to what I call the future wish list.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2022

Thank you so much for your feedback, Julie!

KP

Kory P.

Systems Administrator

Hospital & Health Care

### "Healthcare Scheduling"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 18, 2022

Pros

Smart Square is a great healthcare scheduling tool built off an online platform allowing users to access the software from anywhere in the Continental United States. The most attractive function of this software is the Open Shift Program. The Open Shift Program allows front-line staff to login, see available shifts, and select the Open Shift to work. One of the main benefits of the Open Shift Program is giving time back to the nurse leaders and automating the shift selection process.

Cons

The biggest opportunity we face with this software is the difficulty of integration between Smart Square and our HRIS software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2022

Thank you for your feedback, Kory. We are continuously working on enhancing Smart Square. Stay tuned.

BW

Betsy W.

Director of Nursing

Hospital & Health Care

### "Smart Square"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2022

Pros

The software allows you too proactively know where you have staffing/scheduling gaps.

Cons

No cons from my perspective. The software is very user friendly, and the support team listens to our feedback.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2022

Thank you, Betsy. We appreciate your feedback!

GH

Ginger H.

COO

Hospital & Health Care

### "Smart Square and staffing to demand"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 16, 2022

It is an invaluable tool for managing a dynamic workforce in todays challenging healthcare labor environment.

Pros

Smart square is intuitive for the end user. With a small investment on the front end, it can shorten the length of time very busy clinical leaders spend in scheduling and staffing. In addition, it has provided the very important vehicle that allows our organization the ability to implement need based incentives and an enterprise float pool for multiple disciplines.

Cons

The networking with other clients is helpful in sharing of best practices. Avantas does a great job of listening in these forums to their customers and providing software updates that continue to enhance the use of the software. It is very important to spend time on the front end in the installation process to make sure that the users understand fully the design decisions and their impact.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2022

We appreciate your feedback, Ginger.

[View all Reviews](https://www.capterra.com/p/275941/Smart-Square/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)