# UserQ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UserQ Software - reviews, pricing plans, popular comparisons to other User Testing products and more. Source: https://www.capterra.com/p/275949/UserQ --- # UserQ Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 6, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UserQ ## What is UserQ? UserQ is the first fully remote user research solution that centers MENA testers and researchers – with Arabic and English testing options, utilising a panel of local testers. We’re on a mission to make UX research accessible to every brand, manager and researcher in the MENA region. Using our UserQ panel you get instant access to +10K users in the MENA region, across 100 nationalities and different demographics. You can recruit from a diverse range of quality testers. ## What is UserQ used for? [User Testing](https://www.capterra.com/user-testing-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UserQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.digitalofthings.com/&name=UserQ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UserQ 4.6 (12) VS. [0.0](https://www.capterra.com/p/251540/EthOS/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (12) Ease Of Use 0.0 (0) Value For Money 4.5 (12) Value For Money 0.0 (0) Customer Service 4.6 (12) Customer Service 0.0 (0) ## UserQ alternatives [4.5 (10)](https://www.capterra.com/p/200860/Maze/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [BrowserStack](https://www.capterra.com/p/162900/BrowserStack/) [4.6 (767)](https://www.capterra.com/p/162900/BrowserStack/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162900/BrowserStack/) [Lyssna](https://www.capterra.com/p/178766/UsabilityHub/) [4.6 (86)](https://www.capterra.com/p/178766/UsabilityHub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178766/UsabilityHub/) Highest Rated [Lightster](https://www.capterra.com/p/10018060/Lightster/) [4.7 (9)](https://www.capterra.com/p/10018060/Lightster/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10018060/Lightster/) [View all alternatives](https://www.capterra.com/p/275949/UserQ/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Audience Targeting 4.8 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Reporting/Analytics 4.5 (10) 50.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Usability Testing 4.5 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Process of evaluating a product or website by testing it with representative users. Surveys & Feedback 4.9 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Quantitative Metrics 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Metrics that are measured statistically. Customer Segmentation 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Process of dividing customers into groups based on common characteristics UserQ 24 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Track visitors'/audience's responses across web pages and other optimized content Organize and group data or items based on various criteria Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Tailored or customizable questions for more targeted and relevant data collection Import and export data to and from software applications Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Geographic location of visitors determines behavior of the software A visual display that uses a color spectrum to show how visitors interact with areas of a web page A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Metrics that are measured statistically. Analyze and gain insights into data in real-time Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Process of evaluating a product or website by testing it with representative users. Interact with data visualization elements, such as charts and graphs, to drill down into data Features 4.6 (12) 4.6 Based on 12 reviews ## Pricing Value for money 4.5 (12) ### Starting price Contact vendor for pricing Free trial available Value for money 4.5 (12) 4.5 Based on 12 reviews ## Support, customer service and training options Customer Service 4.6 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (12) 4.6 Based on 12 reviews ## User reviews Overall rating 4.6 Based on 12 reviews Filter by rating 5(8) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MS Muhammad S. SALES MANAGER Construction ### "THE GENIUNE EXPERIENCE WITH USER Q" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 16, 2024 Overall, It's a great experience with UserQ. They are changing the world with their techniques and user friendly nature which help us all grow towards positiveness Pros Allowing users to provide open-ended feedback helps identify issues or suggestions that might not have been captured through structured testing scenarios.Realistic and relevant testing scenarios help users provide feedback that is applicable to real-world situations. clear instructions help users understand what is expected of them Cons Sometimes technical issues, such as bugs, glitches, or slow loading times, which can disrupt the testing experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IA Imran A. Customer service Financial Services ### "Userq survey " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2024 It's has been a excellent experience with the App till now Pros Instantly payment to the wallet and easily withdraw Cons Less reviews invitation as may be 1 or 2 invitations in the month Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RT Raman T. Tech Lead Information Technology and Services ### "Excellent platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2023 Pros I am using UserQ from last few months and found their support system is quite active. Their NPS system is very good. I like the Preference test and Prototype test methodologies. Cons I really don't think there is any Con. Refer an earn policy can be made better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Denaa r. Project Coordinator Computer Software ### "Great tool for usability testing with real users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2023 Pros I like the user interface which is very easy to use. We get to customize the target group which is pretty cool. I've published a couple of tests and I got pretty accurate results. Their payment method is also easy. Cons Nothing much to say. Everything is pretty easy to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BN Bashar N. Senior Product Designer Design ### "The best remote testing tool in MENA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2023 I had a significant experience with UserQ, the journey of signing up, creating a test, and recruiting participants were extremely easy and effective, and the credit price was reasonable. Pros \- Design / Look & feel- Amazing user experience - The ability to run a test in Arabic language- Rapid and notable responsiveness- Quantity of tests and testing approaches- Quick support responses Cons I would like to have a full Arabic version of the platform not only the tests Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FS Flavio S. Eng Electrical/Electronic Manufacturing ### "Perfect Application for research" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 28, 2023 I like because I have the chance to give my opinion on a great range of topics, and I get paid for it. Pros It's very user friendly and easy to use Cons Now I had no issue with UserQ, and I like the overall experience Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Maintenance Supervisor Oil & Energy ### "Review from user of UserQ" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2023 Pros Its simplicity yet it's very comprehensive in achieving the task. Cons There is a room for improvement in tha layout of user interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ahmed H. Student Higher Education ### "Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2023 I really love to see userq make standards and solve problems with best they can Pros I like how specific their surveys to make best products and services Cons I like their effort on improving the surveys Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nada M. Content Strategist E-Learning ### "UserQ is a very powerful tool for surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2023 Pros its user interface and I love how the website is very well organized Cons No thing so far, but I think I'll have the same opinion as if there's any bug I'd notice it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Acting lead officer Financial Services ### "Bad experience " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 January 25, 2023 In the start it's good journey I am receiving the survey after that no survey even survey come but I am unable to do the surveyMy earning is stuck from the last 2 months and now I am thinking to find the other Web or sourceIf this continues in the next month surely I will not use this and also advise the others don't waste the time Pros This one is easy to use making email to the user Cons Mostly the survey not comes and sometimes survey come but with a error and I am unable to do the surveyThat's why my earning is stuck at 8. 50 dollar from the last 2 months Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 3, 2023 Dear tester, We appreciate your feedback. With regards to the number of tests available, we understand that this may be a concern. Our tester selection is randomised and based on the demographic selection by our clients, so not every test will be available to everyone. Also, we cannot control the number of tests that are published. It is important to note that this number is expected to grow over time as more people use the product and create their own tests. If there is anything specific that we can assist you with, please do not hesitate to reach out to us. We are here to help and we value your feedback. Best regards, UserQ Team [View all Reviews](https://www.capterra.com/p/275949/UserQ/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)