# UserQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is UserQ the right User Testing solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/275949/UserQ/reviews --- UserQ 4.6 (12) [View alternatives](https://www.capterra.com/p/275949/UserQ/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 6th, 2025 # Reviews of UserQ Ease of use 4.8 Customer Service 4.6 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ahmed H. Student Higher Education Used the software for: Less than 6 months ### "Review " January 26, 2023 5.0 I really love to see userq make standards and solve problems with best they can Pros I like how specific their surveys to make best products and services Cons I like their effort on improving the surveys Review Source MS Muhammad S. SALES MANAGER Construction Used the software for: Less than 6 months ### "THE GENIUNE EXPERIENCE WITH USER Q" December 16, 2024 4.0 Overall, It's a great experience with UserQ. They are changing the world with their techniques and user friendly nature which help us all grow towards positiveness Pros Allowing users to provide open-ended feedback helps identify issues or suggestions that might not have been captured through structured testing scenarios.Realistic and relevant testing scenarios help users provide feedback that is applicable to real-world situations. clear instructions help users understand what is expected of them Cons Sometimes technical issues, such as bugs, glitches, or slow loading times, which can disrupt the testing experience. Review Source VR Verified Reviewer Acting lead officer Financial Services Used the software for: Less than 6 months ### "Bad experience " January 25, 2023 3.0 In the start it's good journey I am receiving the survey after that no survey even survey come but I am unable to do the surveyMy earning is stuck from the last 2 months and now I am thinking to find the other Web or sourceIf this continues in the next month surely I will not use this and also advise the others don't waste the time Pros This one is easy to use making email to the user Cons Mostly the survey not comes and sometimes survey come but with a error and I am unable to do the surveyThat's why my earning is stuck at 8. 50 dollar from the last 2 months Review Source Response from Digital of Things February 3, 2023 Dear tester, We appreciate your feedback. With regards to the number of tests available, we understand that this may be a concern. Our tester selection is randomised and based on the demographic selection by our clients, so not every test will be available to everyone. Also, we cannot control the number of tests that are published. It is important to note that this number is expected to grow over time as more people use the product and create their own tests. If there is anything specific that we can assist you with, please do not hesitate to reach out to us. We are here to help and we value your feedback. Best regards, UserQ Team IA Imran A. Customer service Financial Services Used the software for: 6-12 months ### "Userq survey " December 16, 2024 5.0 It's has been a excellent experience with the App till now Pros Instantly payment to the wallet and easily withdraw Cons Less reviews invitation as may be 1 or 2 invitations in the month Review Source VR Verified Reviewer Maintenance Supervisor Oil & Energy Used the software for: 1-2 years ### "Review from user of UserQ" January 28, 2023 5.0 Pros Its simplicity yet it's very comprehensive in achieving the task. Cons There is a room for improvement in tha layout of user interface. Review Source BN Bashar N. Senior Product Designer Design Used the software for: 6-12 months ### "The best remote testing tool in MENA" March 29, 2023 5.0 I had a significant experience with UserQ, the journey of signing up, creating a test, and recruiting participants were extremely easy and effective, and the credit price was reasonable. Pros \- Design / Look & feel- Amazing user experience - The ability to run a test in Arabic language- Rapid and notable responsiveness- Quantity of tests and testing approaches- Quick support responses Cons I would like to have a full Arabic version of the platform not only the tests Review Source VR Verified Reviewer Network Engineer Computer Networking Used the software for: 6-12 months ### "UserQ" January 25, 2023 4.0 Pros One of the most important and best sites that provide survey services.I have used many sites in the past, but in my opinion, this is the best among them.What annoys users most about the questionnaire surveys are two things:The first is the user experience.The second is the duration of the questionnaire surveys.This site has dealt with this problem really well. All the questionnaires are designed in a modern, distinctive way, easy to deal with, with clear and friendly interfaces that do not cause boredom. Once the user starts a questionnaire survey, he will not think of backing down before completing it.In addition, the duration of the questionnaires often ranges from one to five minutes. Cons I believe it would be beneficial if UserQ had the option of posting survey results to social media platforms. Review Source RT Raman T. Tech Lead Information Technology and Services Used the software for: Less than 6 months ### "Excellent platform" August 11, 2023 5.0 Pros I am using UserQ from last few months and found their support system is quite active. Their NPS system is very good. I like the Preference test and Prototype test methodologies. Cons I really don't think there is any Con. Refer an earn policy can be made better. Review Source DR Denaa R. Project Coordinator Computer Software Used the software for: 6-12 months ### "Great tool for usability testing with real users" August 11, 2023 5.0 Pros I like the user interface which is very easy to use. We get to customize the target group which is pretty cool. I've published a couple of tests and I got pretty accurate results. Their payment method is also easy. Cons Nothing much to say. Everything is pretty easy to use Review Source MF Michael F. Accountant Accounting Used the software for: 1-2 years ### "Good" January 25, 2023 4.0 Pros First good designing and second ease of use Cons That it legit and honest platform paying Review Source FS Flavio S. Eng Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Perfect Application for research" February 28, 2023 5.0 I like because I have the chance to give my opinion on a great range of topics, and I get paid for it. Pros It's very user friendly and easy to use Cons Now I had no issue with UserQ, and I like the overall experience Review Source NM Nada M. Content Strategist E-Learning Used the software for: Less than 6 months ### "UserQ is a very powerful tool for surveys" January 25, 2023 5.0 Pros its user interface and I love how the website is very well organized Cons No thing so far, but I think I'll have the same opinion as if there's any bug I'd notice it Review Source Similar Products Featured ## Related categories [User Testing](https://www.capterra.com/user-testing-software/)