# ZapSign Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ZapSign Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more. Source: https://www.capterra.com/p/275992/ZapSign --- # ZapSign Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ZapSign ## What is ZapSign? Founded in 2020, ZapSign was created with a simple goal: to remove bureaucracy and make document signing truly accessible, even for non-technical users. With ZapSign, you can close deals in minutes: create the document, send it for signature via WhatsApp, email, or a unique link, apply the right level of verification based on risk, and track everything in real time with automated reminders. Today, ZapSign is present in 81 countries, with 5M+ users and 70M+ documents signed, staying focused on usability, speed, and cost-effectiveness. ## What is ZapSign used for? [Digital Signature](https://www.capterra.com/digital-signature-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZapSign?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://truora.com&name=ZapSign) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZapSign 4.6 (10) VS. [4.5 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting Price $12 Flat Rate, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (10) Ease Of Use 4.4 (1,229) Value For Money 4.4 (10) Value For Money 4.2 (959) Customer Service 4.4 (9) Customer Service 4.3 (940) ## ZapSign alternatives [4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (4,198)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (2,833)](https://www.capterra.com/p/160894/eversign/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (9,341)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/275992/ZapSign/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Alerts/Notifications 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Authentication 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Mobile Signature Capture 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Capture signatures via mobile devices Encryption 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Convert data into a code for security Workflow Management 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks ZapSign 26 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Manage, organize, and store contact information Customize data fields to support various needs and use cases Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Convert data into a code for security Public or private sharing of digital files such as documents, audio/video, images, and more Store, manage and track all forms in a centralized location Access software remotely via mobile devices Capture signatures via mobile devices Timed notification for any upcoming task, deadline, appointment, or activity Digitally capture and store a person's handwritten signature Create and design custom email signatures Allow users to access multiple services after entering their login credentials once Track the status over time for a request, process, asset, or transaction Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Features 4.9 (10) 4.9 Based on 10 reviews ## Pricing Value for money 4.4 (10) Free Trial Free Version Free $0.00 Personal $12.00 Flat Rate,Per Month Professional $27.00 Flat Rate,Per Month Business $39.00 Flat Rate,Per Month Value for money 4.4 (10) 4.4 Based on 10 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Box](https://www.capterra.com/p/148766/Box/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ Dropbox Backup](https://www.capterra.com/p/10019994/Dropbox-Backup/) ## Support, customer service and training options Customer Service 4.4 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (9) 4.4 Based on 9 reviews ## User reviews Overall rating 4.6 Based on 10 reviews Filter by rating 5(8) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent PO PEDRO O. SOCIO PROPRIETARIO Insurance ### "Eficiência no WhatsApp e ótimo custo-benefício para corretoras" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Minha experiência tem sido muito positiva. Sou corretor de seguros e precisava de uma plataforma que fosse profissional, mas que não burocratizasse a vida do meu cliente. Após testar outras grandes plataformas do mercado, a ZapSign se destacou pelo custo por documento e pela interface mobile, que é onde meus clientes realmente assinam. O processo de "clicar, assinar com o dedo e validar via SMS" trouxe uma agilidade que eu não tinha antes na PC&MR Corretora. Pros O que mais me agradou foi a facilidade de gerar um "link mágico" de assinatura para enviar diretamente pelo WhatsApp pessoal. Para quem trabalha com vendas e seguros, essa agilidade de não depender apenas do e-mail é um diferencial enorme. Além disso, o plano com créditos anuais é muito mais justo para quem tem um volume de documentos que oscila mês a mês. Cons A configuração padrão de segurança pode ser um pouco confusa no início. O sistema vem configurado para exigir código de autenticação via e-mail ou SMS por padrão, o que pode travar a experiência de clientes menos tecnológicos se você não souber onde desativar ou ajustar essa função nas configurações avançadas. Alternatives considered [Clicksign](https://www.capterra.com/p/209270/Clicksign/) Reasons for choosing ZapSign Escolhemos a ZapSign porque ela não "amarra" sua operação. Ela dá a liberdade de você gerenciar o envio do link, economiza seu caixa e acompanha o ritmo de vendas de uma corretora dinâmica. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR JEFFERSON R. GERENTE OPERACIONAL Outsourcing/Offshoring ### "SATISFAÇÃO DOS PROCESSOS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Excelente relação custo benefícios em relaçao a translado de docuemnto e consumo de combustível. Sempre sou atendido no suporte com rapidez. è muito simples o uso da plataforma. Pros A rapidez que o processo traz, reduzindo logística de papel e gestão na tela!. Os templates dos modelos. Cons A impossibilidade de desabilitar o "duplicar documento". Poderia ter uma aplicaçao APP, ao inves de só se WEB. Poderia ter um mini curso disponivel no You tube para novos usuários, evitanto retrabalho com treiament interno. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Lenuzi M. Gerente Legislative Office ### "Praticidade e agilidade que facilitam a nossa rotina" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Nossa experiência tem sido muito positiva. Utilizamos com frequência no escritório e a ferramenta trouxe mais agilidade, segurança e praticidade para os processos internos. Reduziu o tempo de tramitação de documentos e facilitou a comunicação com clientes. É uma solução que realmente otimiza a rotina profissional. Pros Ferramenta muito útil para o nosso dia a dia. O ZapSign é prático, intuitivo e agiliza significativamente o envio e a assinatura de documentos. A interface é simples, o processo é rápido e facilita bastante a rotina do escritório, especialmente com a necessidade constante de assinaturas digitais. A possibilidade de acompanhar o status dos documentos também ajuda muito na organização e no controle dos prazos. Cons Em alguns momentos, poderia haver mais opções de personalização nos envios ou melhorias na organização dos documentos dentro da plataforma, mas nada que comprometa o uso ou a eficiência da ferramenta. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EO Edson O. Diretor Executive Office ### "O melhor de todos em assinaturas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Simplesmente fantástica, me fez ganhar tempo… e tempo e dinheiro. Traz segurança jurídica e é uma ótima plataforma Pros Exatamente por ser rápido e eficiente. E a condução de poder enviar pelo Whatts os tornou perfeitos. Nota 10 Cons Recomendo a qualquer empresa , empresário ou profissional liberal que necessite trabalhar com contratos, recibos, autorizações ou qualquer outra coisa que necessite de certificação Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/) Porque o WhatsApp é mais qualificado e rapido Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Natalia A. Coordenadora Comercial Wholesale ### "Eu já usei muitas ferramentas de assinatura antes do ZapSign, mas nenhuma outra depois dele. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2026 Eu uso o ZapSign esporaticamente, no meu dia a dia contratos não são recorrentes. Mas todas as vezes que eu preciso sou muito bem atendida. A ferramenta é fácil, ágil, tem um design bacana, e mais, sem complicações para o cliente que recebe o contrato para assinar. Eu já usei muitas antes do ZapSign, mas nenhuma depois dele. Pros Ferramenta ágil e fácil de utilizar. Nunca travou. Não tem complicações para o cliente que recebe. Cumpre com o papel perfeitamente. Cons Até agora não tenho do que reclamar. Atende a todas as minhas necessidades. Envio por e-mail e por whatsapp. Consigo acompanhar as assinaturas. Recebo e-mail de atualizações. Alternatives considered [Autentique](https://www.capterra.com/p/240245/Autentique/) [Docusign](https://www.capterra.com/p/121506/Docusign/) Reasons for choosing ZapSign Muito mais fácil de usar, e senti mais segurança. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Helitom S. Diretor Administrativo Computer Software ### "Ótima solução" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 Comecei enviando alguns documentos para meus clientes assinarem, a experiencia foi boa então resolvi comprar a assinatura, e atualmente todas as minhas propostas são assinadas pelo ZAPSIGN. Pros Gostei muito do ZAPSIGN, tem uma funcionalidade completa para assinaturas de documentos, e ao mesmo tempo intuitiva, simples e objetiva. Cons Eu acredito que o valor pago mensalmente poderia ser mais baixo, quando escolhemos o plano mensal, pois, é uma solução que não deixamos de usar enquanto o nosso negócio estiver ativo. E o pagamento é garantido debitando mensalmente no cartão de crédito. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NF Natanael F. Gerente Administrativo Environmental Services ### "Avaliação de uso da ZapSign" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 Pros A facilidade e rapidez em preparar um documento para a assinatura. As vezes, na correria do dia a dia, faz muita diferença. Cons A usabilidade. Ter um serviço de assinatura, válido, e fácil de usar é importante na empresa que eu gerencio. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GR Gabriel R. Engenheiro civil Architecture & Planning ### "Avaliaçao e ponto negativo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 3, 2026 Uso para clientes assinarem laudos de obras mensais, obras financiadas via caixa economica. Uso para clientes assinarem memoriais descritivos, requerimentos, declarações, etc. Pros Agilidade e enviar o arquivo assinado e pronto no email. A facilidade de enviar um link para assinatura direto no whatsapp da pessoa, e o fato do arquivo ja vir assinado diretamente no meu email. Cons O que menos gosto no zapsign, e é o unico problema que eu vejo, é que nao funciona direito para arquivos maiores que A4, e nao consigo enviar projetos arquitetonicos para serem assinados... TOdas as vezes que tentei upar um arquivo pra assinatura maior que A4, tipo tamanho A2, A1, o cliente assina normalmente, mas sua assinatura sai do campo de assinatura pré escolhido e fica perdido no meio do documento, o que acaba invalidando-o ao meu ver... Alternatives considered [Clicksign](https://www.capterra.com/p/209270/Clicksign/) [Docusign](https://www.capterra.com/p/121506/Docusign/) Reasons for choosing ZapSign Porque é o mais barato e mais funcional. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ninrod M. Lawyer Law Practice ### "Plataforma extremamente útil " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 3, 2026 É uma plataforma muito útil que tornou minha vida mais simples em se tratabdo de assinatura de docs. Pros É uma aplicação muito fácil de usar. Tornou a assinatura de contratos e documentos muito simples. Agora posso enviar procurações para assinatura de clientes em qualquer lugar do Brasil. Cons Sinceramente. Nada me desagradou.o fato de ter uma quantidade de documentos para assinar gratuitamente é muito bom também. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) I did it due to the price at that time. They were charging in USD in Brazil. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Emmanuel M. President Computer Software ### "Not compatible with North American market " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 14, 2023 No phone number to contact support.The only access to a representative is WhatsApp. Most of the time, It took days at a time to get a response. Pros The pricing/features ratio was fairly good, not great, but good Cons unable to set date format to Month/day/year. I was told multiple times that it was possible, so after 4 months of use they finally told me that they will look into adding that feature in future releases.So completely useless !!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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