--- title: "ZapSign Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ZapSign Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more." source_url: "https://www.capterra.com/p/275992/ZapSign/" page_type: "product" language: "en" --- # ZapSign Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ZapSign ## What is ZapSign? Founded in 2020, ZapSign was created with a simple goal: to remove bureaucracy and make document signing truly accessible, even for non-technical users. With ZapSign, you can close deals in minutes: create the document, send it for signature via WhatsApp, email, or a unique link, apply the right level of verification based on risk, and track everything in real time with automated reminders. Today, ZapSign is present in 81 countries, with 5M+ users and 70M+ documents signed, staying focused on usability, speed, and cost-effectiveness. ## What is ZapSign used for? [Digital Signature](https://www.capterra.com/digital-signature-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZapSign?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://truora.com&name=ZapSign) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZapSign 4.6 (11) VS. [4.7 (9,430)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting Price $12 Flat Rate, Per Month Starting Price $15 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (11) Ease Of Use 4.7 (2,711) Value For Money 4.4 (11) Value For Money 4.5 (2,226) Customer Service 4.5 (10) Customer Service 4.5 (2,036) ## ZapSign alternatives Highest Rated [4.8 (2,834)](https://www.capterra.com/p/160894/eversign/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (4,247)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (1,256)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (2,917)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/275992/ZapSign/alternatives/) ## FAQs about ZapSign Overview ### Which roles and teams benefit most from ZapSign? ZapSign benefits legal teams, executives, and administrative and operations managers who need fast, traceable document signing. Lawyers and legal leaders use it to prepare and approve contracts, while directors, presidents, and business owners streamline approvals. Commercial teams and technical professionals accelerate client paperwork, project documents, and internal authorizations. Answer based on 11 reviews Overview ### What company size and industries is ZapSign built for? ZapSign is built mainly for small businesses, which make up 82% of reviewers, with Computer Software the top industry at 18%. It also serves enterprise and midsize companies at 9% each, with Architecture & Planning and Environmental Services both at 9%, focused on legally valid digital signatures. Answer based on 11 reviews Features and Usability ### What are the key features of ZapSign? ZapSign offers electronic signature and signature creation, plus mobile signature capture and mobile access for signing on the go. It also includes workflow management, approval process control, status tracking, reminders, and alerts/notifications. Additional features include document management, template management, audit trail, archiving & retention, API, and third-party integrations. Integrations ### Which third-party tools and platforms does ZapSign integrate with? ZapSign integrates with 10 third-party tools and platforms, including file storage and collaboration apps such as Box, Dropbox Backup, Google Drive, OneDrive, and Microsoft Teams, plus business and automation tools like HubSpot CRM, Stripe, Make, Pluga, Workspace 365, and n8n embed. Getting Started and Support ### What training and onboarding options does ZapSign offer? ZapSign provides in person training, live online sessions, webinars, documentation, and videos. In person training supports direct guidance, live online sessions and webinars allow remote instruction, documentation offers written reference, and videos provide recorded walkthroughs for self-paced review. Getting Started and Support ### What customer support options does ZapSign offer? ZapSign provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support experience is available here, so support quality, response speed, and common issues cannot be assessed from user sentiment in this catalog data. ## Features AI summary Based on 14,337 Digital Signature reviews Not all digital signature tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Electronic Signature** (**68%** of reviewers rated this feature as critical) - **Data Security** (**59%**) - **Multi-Party Signing** (**54%**) ZapSign supports **Electronic Signature** and **Data Security**, covering two of the top priorities for digital signature buyers. These features help teams send documents for signature quickly while protecting sensitive files and signer information. However, it does not offer **Multi-Party Signing**. Instead, it provides other important capabilities such as **Authentication** (**47%**), **Mobile Signature Capture** (**46%**), and **Audit Trail** (**39%**), helping businesses verify signer identity, collect signatures from mobile devices, and keep a clear record of document activity. Authentication 5.0 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Mobile Signature Capture 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Capture signatures via mobile devices Document Management 4.9 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Alerts/Notifications 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Encryption 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Convert data into a code for security Template Management 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. ZapSign 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Data Security: Protect sensitive data for digital privacy - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Encryption: Convert data into a code for security - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forms Management: Store, manage and track all forms in a centralized location - Mobile Access: Access software remotely via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Signature Capture: Digitally capture and store a person's handwritten signature - Signature Creation: Create and design custom email signatures - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.7 (11) 4.7 Based on 11 reviews ## Pricing Value for money 4.4 (11) Free Trial Free Version Free $0.00 Personal $12.00 Flat Rate,Per Month Professional $27.00 Flat Rate,Per Month Business $39.00 Flat Rate,Per Month Value for money 4.4 (11) 4.4 Based on 11 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Box](https://www.capterra.com/p/148766/Box/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ Dropbox Backup](https://www.capterra.com/p/10019994/Dropbox-Backup/) ## Support, customer service and training options Customer Service 4.5 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (10) 4.5 Based on 10 reviews ## User reviews Overall rating 4.6 Based on 11 reviews Filter by rating 5(9) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent Raquel B. Head od Legal Food Production ### "Practicality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 Zapsign is a tool that makes my working day easier x Pros Ease os use, fast document submission, option to send via whatsapp, good value for money, good costumer support Cons Report generation is somewhat limited (only this) x Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reasons for choosing ZapSign Many reasons xxxxxxxxxxxxxxcccccccccccxx Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PO PEDRO O. SOCIO PROPRIETARIO Insurance ### "Eficiência no WhatsApp e ótimo custo-benefício para corretoras" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Minha experiência tem sido muito positiva. Sou corretor de seguros e precisava de uma plataforma que fosse profissional, mas que não burocratizasse a vida do meu cliente. Após testar outras grandes plataformas do mercado, a ZapSign se destacou pelo custo por documento e pela interface mobile, que é onde meus clientes realmente assinam. O processo de "clicar, assinar com o dedo e validar via SMS" trouxe uma agilidade que eu não tinha antes na PC&MR Corretora. Pros O que mais me agradou foi a facilidade de gerar um "link mágico" de assinatura para enviar diretamente pelo WhatsApp pessoal. Para quem trabalha com vendas e seguros, essa agilidade de não depender apenas do e-mail é um diferencial enorme. Além disso, o plano com créditos anuais é muito mais justo para quem tem um volume de documentos que oscila mês a mês. Cons A configuração padrão de segurança pode ser um pouco confusa no início. O sistema vem configurado para exigir código de autenticação via e-mail ou SMS por padrão, o que pode travar a experiência de clientes menos tecnológicos se você não souber onde desativar ou ajustar essa função nas configurações avançadas. Alternatives considered [Clicksign](https://www.capterra.com/p/209270/Clicksign/) Reasons for choosing ZapSign Escolhemos a ZapSign porque ela não "amarra" sua operação. Ela dá a liberdade de você gerenciar o envio do link, economiza seu caixa e acompanha o ritmo de vendas de uma corretora dinâmica. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JR JEFFERSON R. GERENTE OPERACIONAL Outsourcing/Offshoring ### "SATISFAÇÃO DOS PROCESSOS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Excelente relação custo benefícios em relaçao a translado de docuemnto e consumo de combustível. Sempre sou atendido no suporte com rapidez. è muito simples o uso da plataforma. Pros A rapidez que o processo traz, reduzindo logística de papel e gestão na tela!. Os templates dos modelos. Cons A impossibilidade de desabilitar o "duplicar documento". Poderia ter uma aplicaçao APP, ao inves de só se WEB. Poderia ter um mini curso disponivel no You tube para novos usuários, evitanto retrabalho com treiament interno. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LM Lenuzi M. Gerente Legislative Office ### "Praticidade e agilidade que facilitam a nossa rotina" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Nossa experiência tem sido muito positiva. Utilizamos com frequência no escritório e a ferramenta trouxe mais agilidade, segurança e praticidade para os processos internos. Reduziu o tempo de tramitação de documentos e facilitou a comunicação com clientes. É uma solução que realmente otimiza a rotina profissional. Pros Ferramenta muito útil para o nosso dia a dia. O ZapSign é prático, intuitivo e agiliza significativamente o envio e a assinatura de documentos. A interface é simples, o processo é rápido e facilita bastante a rotina do escritório, especialmente com a necessidade constante de assinaturas digitais. A possibilidade de acompanhar o status dos documentos também ajuda muito na organização e no controle dos prazos. Cons Em alguns momentos, poderia haver mais opções de personalização nos envios ou melhorias na organização dos documentos dentro da plataforma, mas nada que comprometa o uso ou a eficiência da ferramenta. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EO Edson O. Diretor Executive Office ### "O melhor de todos em assinaturas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Simplesmente fantástica, me fez ganhar tempo… e tempo e dinheiro. Traz segurança jurídica e é uma ótima plataforma Pros Exatamente por ser rápido e eficiente. E a condução de poder enviar pelo Whatts os tornou perfeitos. Nota 10 Cons Recomendo a qualquer empresa , empresário ou profissional liberal que necessite trabalhar com contratos, recibos, autorizações ou qualquer outra coisa que necessite de certificação Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/) Porque o WhatsApp é mais qualificado e rapido Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Natalia A. Coordenadora Comercial Wholesale ### "Eu já usei muitas ferramentas de assinatura antes do ZapSign, mas nenhuma outra depois dele. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2026 Eu uso o ZapSign esporaticamente, no meu dia a dia contratos não são recorrentes. Mas todas as vezes que eu preciso sou muito bem atendida. A ferramenta é fácil, ágil, tem um design bacana, e mais, sem complicações para o cliente que recebe o contrato para assinar. Eu já usei muitas antes do ZapSign, mas nenhuma depois dele. Pros Ferramenta ágil e fácil de utilizar. Nunca travou. Não tem complicações para o cliente que recebe. Cumpre com o papel perfeitamente. Cons Até agora não tenho do que reclamar. Atende a todas as minhas necessidades. Envio por e-mail e por whatsapp. Consigo acompanhar as assinaturas. Recebo e-mail de atualizações. Alternatives considered [Autentique](https://www.capterra.com/p/240245/Autentique/) [Docusign](https://www.capterra.com/p/121506/Docusign/) Reasons for choosing ZapSign Muito mais fácil de usar, e senti mais segurança. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Helitom S. Diretor Administrativo Computer Software ### "Ótima solução" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 Comecei enviando alguns documentos para meus clientes assinarem, a experiencia foi boa então resolvi comprar a assinatura, e atualmente todas as minhas propostas são assinadas pelo ZAPSIGN. Pros Gostei muito do ZAPSIGN, tem uma funcionalidade completa para assinaturas de documentos, e ao mesmo tempo intuitiva, simples e objetiva. Cons Eu acredito que o valor pago mensalmente poderia ser mais baixo, quando escolhemos o plano mensal, pois, é uma solução que não deixamos de usar enquanto o nosso negócio estiver ativo. E o pagamento é garantido debitando mensalmente no cartão de crédito. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NF Natanael F. Gerente Administrativo Environmental Services ### "Avaliação de uso da ZapSign" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 Pros A facilidade e rapidez em preparar um documento para a assinatura. As vezes, na correria do dia a dia, faz muita diferença. Cons A usabilidade. Ter um serviço de assinatura, válido, e fácil de usar é importante na empresa que eu gerencio. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GR Gabriel R. Engenheiro civil Architecture & Planning ### "Avaliaçao e ponto negativo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 3, 2026 Uso para clientes assinarem laudos de obras mensais, obras financiadas via caixa economica. Uso para clientes assinarem memoriais descritivos, requerimentos, declarações, etc. Pros Agilidade e enviar o arquivo assinado e pronto no email. A facilidade de enviar um link para assinatura direto no whatsapp da pessoa, e o fato do arquivo ja vir assinado diretamente no meu email. Cons O que menos gosto no zapsign, e é o unico problema que eu vejo, é que nao funciona direito para arquivos maiores que A4, e nao consigo enviar projetos arquitetonicos para serem assinados... TOdas as vezes que tentei upar um arquivo pra assinatura maior que A4, tipo tamanho A2, A1, o cliente assina normalmente, mas sua assinatura sai do campo de assinatura pré escolhido e fica perdido no meio do documento, o que acaba invalidando-o ao meu ver... Alternatives considered [Clicksign](https://www.capterra.com/p/209270/Clicksign/) [Docusign](https://www.capterra.com/p/121506/Docusign/) Reasons for choosing ZapSign Porque é o mais barato e mais funcional. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Ninrod M. Lawyer Law Practice ### "Plataforma extremamente útil " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 3, 2026 É uma plataforma muito útil que tornou minha vida mais simples em se tratabdo de assinatura de docs. Pros É uma aplicação muito fácil de usar. Tornou a assinatura de contratos e documentos muito simples. Agora posso enviar procurações para assinatura de clientes em qualquer lugar do Brasil. Cons Sinceramente. Nada me desagradou.o fato de ter uma quantidade de documentos para assinar gratuitamente é muito bom também. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) I did it due to the price at that time. They were charging in USD in Brazil. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EM Emmanuel M. President Computer Software ### "Not compatible with North American market " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 14, 2023 No phone number to contact support.The only access to a representative is WhatsApp. Most of the time, It took days at a time to get a response. Pros The pricing/features ratio was fairly good, not great, but good Cons unable to set date format to Month/day/year. I was told multiple times that it was possible, so after 4 months of use they finally told me that they will look into adding that feature in future releases.So completely useless !!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.