--- title: "IT Remote Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IT Remote Software - reviews, pricing plans, popular comparisons to other Remote Support products and more." source_url: "https://www.capterra.com/p/275994/IT-Remote/" page_type: "product" language: "en" --- # IT Remote Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IT Remote ## What is IT Remote? Web-based platform that assists businesses with remote support and access. ## What is IT Remote used for? [Remote Work](https://www.capterra.com/remote-work-software/)[Remote Support](https://www.capterra.com/remote-support-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IT Remote?[Manage this product listing](https://www.g2.com/products/it-remote/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IT Remote 5.0 (3) VS. [### TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting Price Contact vendor Starting Price $24.9 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.6 (11,624) Value For Money 5.0 (3) Value For Money 4.4 (8,222) Customer Service 5.0 (3) Customer Service 4.3 (7,515) ## IT Remote alternatives [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/112011/Zoho-Assist/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) [4.6 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting price $22.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149595/AnyDesk/) [ISL Light](https://www.capterra.com/p/146892/ISL-Light/) [4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) Starting price $34.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146892/ISL-Light/) ## Features AI summary Based on 18,623 Remote Support reviews Capterra reviewers highlight these features as the top priorities when evaluating remote work software: - **Communication Management** (**55%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**47%**) - **Collaboration Tools** (**46%**) IT Remote focuses on other capabilities that reviewers also consider important, including **Remote Access/Control** (**49%**). This feature helps businesses manage and support devices from anywhere, giving teams a practical way to resolve technical issues, maintain system access, and keep distributed work running efficiently. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Value for money 5.0 (3) 5.0 Based on 3 reviews ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent eva K. manager Computer Software ### "it remonte solution d'accès a distance de mise en reseau" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2023 on utilise pour assistante des clients en ligne Pros it remonte solution d'accès a distance de mise en reseau Cons pas d'inconvénients dans l'utilisation de it remote Switched from [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Assistance Human Resources ### "It Remote outils d'outils d'assistance en ligne " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2023 je les utiliser pour assistance en ligne Pros It Remote outils d'outils d'assistance en ligne Cons pas d'inconvénients dans l'utilisation de it remote Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. koffi Evariste K. web Master Computer Software ### "it remonte solution d'accès a distance de mise en reseau" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 9, 2023 je les utiliser pour créer des accès réseau a distance Pros it remonte solution d'accès a distance de mise en réseau contrôle des ip a distance Cons par moment payants pour les accès plus sécurisé Switched from [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.