---
title: "Latchel Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Latchel Software - reviews, pricing plans, popular comparisons to other Service Dispatch products and more."
source_url: "https://www.capterra.com/p/276001/Latchel/"
page_type: "product"
language: "en"
---

# 

 Latchel Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Latchel

## What is Latchel?

Latchel is a software platform that enables property managers to be more responsive and offer better perks while also creating a new revenue stream so they don't have to choose between happy tenants and a healthy bottom line.

## What is Latchel used for?

[Property Management](https://www.capterra.com/rental-property-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Latchel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.latchel.com&name=Latchel)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Latchel

0.0

VS.

[4.0 (148)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

3.7 (48)

Value For Money

0.0 (0)

Value For Money

3.7 (35)

Customer Service

0.0 (0)

Customer Service

3.8 (48)

## Latchel alternatives

[4.7 (98)](https://www.capterra.com/p/109930/BlueFolder/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (1,478)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (61)](https://www.capterra.com/p/152772/MYBOS/#reviews)

Starting price

$2.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (30)](https://www.capterra.com/p/158852/Less-Paper/#reviews)

Starting price

$120.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Latchel

Overview

### What company size and specific industries is Latchel built for?

Latchel is designed for property management companies of all sizes, especially those focused on rental housing and residential property operations. It is built for property managers that want to improve resident experience by handling maintenance requests and service-level perks for renters.

Features and Usability

### What are the key features of Latchel?

Latchel offers work order management, maintenance scheduling, dispatch management, and technician management for service operations. It also includes tenant portal and self service portal features, plus alerts/notifications, task scheduling, workflow management, billing and invoicing, payment processing, reporting and analytics, and third-party integrations.

Getting Started and Support

### What training and onboarding options does Latchel offer?

Latchel provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced visual walkthroughs for learning features and setup steps.

Getting Started and Support

### What customer support options does Latchel offer?

Latchel provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available here, so support experience details such as response time, helpfulness, or common frustrations cannot be stated from the catalog data.

## Features

AI summary

Based on 1,224 Service Dispatch reviews

Capterra reviewers highlight these as the features buyers care about most when choosing service dispatch software:

-   **Scheduling** (**69%** of reviewers rated this feature as critical)
-   **Customer Database** (**58%**)
-   **Mobile Access** (**66%**)

Latchel supports **Scheduling** and **Mobile Access**, giving service teams the tools to assign jobs efficiently and stay connected while working in the field. However, it does not include **Customer Database**. Instead, it offers other highly rated capabilities, including **Dispatch Management** (**63%**), **Calendar Management** (**49%**), and **Billing & Invoicing** (**69%**), which help businesses coordinate technician workloads, keep appointments organized, and manage payment workflows, allowing teams to handle daily service operations more efficiently.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Latchel 58 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Commercial Properties: Designed to serve commercial properties
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Credit Card Processing: Accept and process credit card transactions
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Storage: Store and organize documents in a centralized system
- Electronic Payments: Electronically collect payments for goods or services
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Historical Reporting: Information, data and reports that are being tracked over time
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Job Management: Manage and track all job information and associated tasks
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Online Payments: Accept and process online payment transactions
- Payment Processing: Accept, record, and reconcile financial transactions
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Property Database: Centralized database to track details of properties (including lease, tenant, and owner information)
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Residential Properties: For residential properties
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service History: Track work performed and resources used for past customers, sites, or assets
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Technician Management: Oversee technicians and track their assigned work orders
- Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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