# MyPlace Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MyPlace Software - reviews, pricing plans, popular comparisons to other Electronic Data Capture products and more. Source: https://www.capterra.com/p/276004/MyPlace-Connect --- # MyPlace Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MyPlace ## What is MyPlace? Are you looking for a better way to increase customer retention and loyalty? Boost your marketing reach with MyPlaceConnect, the ultimate electronic data capture software for capturing valuable customer data on your WiFi network. Our solution transforms your WiFi network into a powerful marketing tool, enabling you to engage directly with your customers. Integrate seamlessly with a range of top-tier WiFi hardware solutions, including Ubiquiti UniFi, Cisco Meraki & Cambium. Try 14 days for free! ## What is MyPlace used for? [Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)[Data Collection](https://www.capterra.com/data-collection-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyPlace?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://myplaceconnect.com&name=MyPlace) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyPlace 5.0 (11) VS. [4.9 (21)](https://www.capterra.com/p/133931/ClinCapture/reviews/) Starting Price $49 Usage Based, Per Month Starting Price $2000 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (11) Ease Of Use 4.9 (20) Value For Money 5.0 (11) Value For Money 4.8 (16) Customer Service 5.0 (11) Customer Service 4.9 (18) ## MyPlace alternatives [4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (44)](https://www.capterra.com/p/253399/ShareCRF/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (167)](https://www.capterra.com/p/151223/Appenate/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/276004/MyPlace-Connect/alternatives/) ## FAQs about MyPlace Overview ### Which roles and teams benefit most from MyPlace? MyPlace is most used by business owners, founders, and executives who need a central system to oversee operations, track performance, and support day-to-day decision-making. Office managers and accountants benefit from streamlined administrative and financial workflows, while production and operations leaders use it to coordinate delivery, resources, and project execution. Answer based on 11 reviews Overview ### What company size and industries is MyPlace built for? MyPlace is built for small hospitality businesses, with 100% of reviewers from small companies and 55% in hospitality. It is described as ideal for mid-sized hospitality and retail businesses with established WiFi networks and dedicated marketing teams, while reviewer use also includes computer networking and food and beverages at 9% each. Answer based on 11 reviews Features and Usability ### What are the key features of MyPlace? MyPlace offers API access, access controls and permissions, and an activity dashboard for monitoring system actions. It also includes customizable fields and forms for data capture, data import and export, data storage management, data synchronization, and data verification, plus reporting and analytics, alerts and notifications, CRM, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? MyPlace starts at $49 per month for the Pro Plan, a usage-based option that includes all features. A free trial is available. The plan adds advanced email validation, CSV export, custom data collection, customizable WiFi guest portal, device recognition, event tracking, triggers, webhooks, and email marketing integrations. Integrations ### Which third-party tools and platforms does MyPlace integrate with? MyPlace integrates with Mailchimp, Klaviyo, Constant Contact, Facebook Business Suite, and Unifi, with additional catalog integrations for ActiveCampaign, Airship, Cisco Meraki, HubSpot CRM, and Shopify. These connections cover email marketing, CRM, networking, and ecommerce platforms. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does MyPlace offer? MyPlace provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for key steps, and videos provide visual walkthroughs for self-paced learning and feature review. Getting Started and Support ### What customer support options does MyPlace offer? MyPlace provides email/help desk, FAQ/forum, phone support, and chat. Support details should be checked directly with the vendor, since no reviewer feedback is available here to describe response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Capture and Transfer 5.0 (6) 116.67% of 6 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Third-Party Integrations 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Activity Dashboard 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Data Import/Export 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Verification 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Customizable Fields 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases MyPlace 15 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Import, collect, and capture data from multiple sources Import and export data to and from software applications Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Process of checking different types of data for accuracy to avoid errors or inconsistencies Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Features 5.0 (11) 5.0 Based on 11 reviews ## Pricing Value for money 5.0 (11) Free Trial Pro Plan $49.00 Usage Based,Per Month It includes: - Email capture - Advanced email validation - Customizable WiFi guest portal - Social login - Own domain email sending - Post visit review email - Online reviews - Email marketing service integrations - Social media marketing integrations - WiFi access control - Net promoter score review system - Custom data collection - Visit frequency data - Last visit dates - Data legislation compliance - Data Collection - Opt in customization - CSV export - Device recognition - Landing page - Event tracking by SSID - Micro targeting by location - Customer profile - Notifications and alerts - Integration Hub - Real time data transfer - Gender data - Events, triggers and webhooks - Guest WiFi experience - Guest Insights Value for money 5.0 (11) 5.0 Based on 11 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[ Unifi](https://www.capterra.com/p/185275/Unifi/) ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Nathan H. Founder Marketing and Advertising ### "An outstanding company to work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2025 The bestest of partnerships. I am hoping for many more years of working together and look forward to seeing the tech grow. Pros It's been an outstanding partner from start. Long may it continue. Great technology with caring and attentive staff. Cons There is nothing to dislike about the technology. MyPlace is brilliant and I would recommend them to anyone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2025 Thanks for the kind words Nathan. Looking forward to working together in the future Peadar VF Valerie F. General Manager Hospitality ### "Incredible Email Capturing Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2024 Overall, my experience with MyPlace has been fantastic. It’s a reliable and efficient platform that has simplified the way I work and collaborate with my team. The support team has been responsive, which is a huge plus, and I feel like I can really count on this tool for my day-to-day needs. Direct access for help is amazing. Thank you \[sensitive content hidden\]! Pros What I love most about MyPlace is its intuitive design and user-friendly interface. It makes it easy to manage tasks and stay organized without feeling overwhelmed. The tool’s customization options allow me to tailor my workspace to my exact needs, which really enhances productivity. Cons Honestly, my only regret is not knowing about MyPlace sooner! It’s already making a difference in our day-to-day tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 5, 2024 Thanks Valerie, Much appreciated! Peadar JK James K. Co-owner Hospitality ### "10/10 Would Recommend To Friends & Family Who Own Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2024 Awesome experience from the start. Great, reliable product that works as advertised. Excellent customer service. 10/10 would recommend to friends and family. Pros Easy to work with! \[sensitive content hidden\] lives and works in a different time zone, but is always super responsive with the rare question or request. I say it's rare because once it's been set up it's worked flawlessly. I love offering free-wifi to our guests. It keeps them here longer and it a competitive advantage in a hyper-competitive industry. It also increases their Average Order Value (AOV). Cons I'd love the access points to come with integrated bluetooth beacon technology to let guests know it exists when they are in range. Reasons for choosing MyPlace Compatibility of their software and ease of use/navigation/customization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2024 Thanks James JG John G. Production Manager Lighting Designer Restaurants ### "Excellent Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2024 Pros Customer service stayed with me for two hours while I tried to figure out our network to open the port. Cons I have not had any issues with Myplace at the current moment Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 1, 2024 Thanks John MF Michael F. President Food & Beverages ### "MyPlace is great for capturing customer data" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2024 Support has been very responsive when any issues arise. Always a quick answer and if needed they will logon to our system and help us resolve any problems that arise. Pros The ease for our customers to logon and for us to capture their information. Cons Sometimes the time difference with the US would be an issue but they always responded. Reasons for choosing MyPlace Integration with our Unifi system. We had no interest in switching our wifi network. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2024 Thanks Michael AS Andrew S. Owner Hospitality ### "Great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2024 Great - they went over and above what was expected from them, sorting my issue without me needing to become involved Pros The ease of use and the accessibility of their help function and chat facility Cons no cons - the software works as i would want it to Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2024 Thank you Andrew MI Mari I. Office Manager Hospitality ### "Easy and Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2024 Pros I really like how easy MyPlace Connect is to use and Peadar has been so helpful Cons Since we are still in the new phase, I do not have a "con" yet Reasons for choosing MyPlace Ease of use, responsive communication and excellent customer service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 18, 2024 Thank you Mari! PB Paul B. Director Computer Networking ### "An important service for our UniFi and Mailchimp marketing portal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2024 Absolutely brilliant, from my first contact on live chat to fully implementing the software and service. All of the team are really helpful and go above and beyond to ensure the service is setup and running correctly. No question is too stupid for them. Pros Everything is in one place and really easy to setup and use. The inbuilt integrations with UniFi and Mailchimp are right up there. Cons Nothing as yet! Everything is easy to use and the team are ultra responsive and helpful. Reasons for choosing MyPlace Because My Place did everything we wanted and more at a realistic price point and the support was second to none from the outset. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 11, 2024 Thanks Paul! MS Michael S. Group Accountant Hospitality ### "Great source of data" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 10, 2024 Pros Easy integration with our Mailchimp service and the volume of data we were able to collect Cons Didn't have the advanced features of some alternatives, but did the basics very well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MQ Michael Q. Owner Hospitality ### "Guest WiFi Marketing Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2024 Happy with product and MyPlace Connect team Pros Quick and easy to install with no extra hardware required. Customer support was excellent Cons Nothing really, it just works well with the rest of our marketing apps Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 5, 2024 Thanks Michael! [View all Reviews](https://www.capterra.com/p/276004/MyPlace-Connect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.