# MyPlace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MyPlace the right Electronic Data Capture solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/276004/MyPlace-Connect/reviews --- MyPlace 5 (11) [View alternatives](https://www.capterra.com/p/276004/MyPlace-Connect/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MyPlace Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nathan H. Founder Marketing and Advertising Used the software for: 2+ years ### "An outstanding company to work with" September 29, 2025 5.0 The bestest of partnerships. I am hoping for many more years of working together and look forward to seeing the tech grow. Pros It's been an outstanding partner from start. Long may it continue. Great technology with caring and attentive staff. Cons There is nothing to dislike about the technology. MyPlace is brilliant and I would recommend them to anyone. Review Source Response from MyPlace Media October 7, 2025 Thanks for the kind words Nathan. Looking forward to working together in the future Peadar VF Valerie F. General Manager Hospitality Used the software for: I used a free trial ### "Incredible Email Capturing Tool" October 27, 2024 5.0 Overall, my experience with MyPlace has been fantastic. It’s a reliable and efficient platform that has simplified the way I work and collaborate with my team. The support team has been responsive, which is a huge plus, and I feel like I can really count on this tool for my day-to-day needs. Direct access for help is amazing. Thank you \[sensitive content hidden\]! Pros What I love most about MyPlace is its intuitive design and user-friendly interface. It makes it easy to manage tasks and stay organized without feeling overwhelmed. The tool’s customization options allow me to tailor my workspace to my exact needs, which really enhances productivity. Cons Honestly, my only regret is not knowing about MyPlace sooner! It’s already making a difference in our day-to-day tasks. Review Source Response from MyPlace Media November 5, 2024 Thanks Valerie, Much appreciated! Peadar MS Michael S. Group Accountant Hospitality Used the software for: 1-2 years ### "Great source of data" January 10, 2024 5.0 Pros Easy integration with our Mailchimp service and the volume of data we were able to collect Cons Didn't have the advanced features of some alternatives, but did the basics very well Review Source PB Paul B. Director Computer Networking Used the software for: 6-12 months ### "An important service for our UniFi and Mailchimp marketing portal" January 10, 2024 5.0 Absolutely brilliant, from my first contact on live chat to fully implementing the software and service. All of the team are really helpful and go above and beyond to ensure the service is setup and running correctly. No question is too stupid for them. Pros Everything is in one place and really easy to setup and use. The inbuilt integrations with UniFi and Mailchimp are right up there. Cons Nothing as yet! Everything is easy to use and the team are ultra responsive and helpful. Reason for choosing MyPlace Because My Place did everything we wanted and more at a realistic price point and the support was second to none from the outset. Review Source Response from MyPlace Media January 11, 2024 Thanks Paul! JK James K. Co-owner Hospitality Used the software for: 1-2 years ### "10/10 Would Recommend To Friends & Family Who Own Businesses" April 19, 2024 5.0 Awesome experience from the start. Great, reliable product that works as advertised. Excellent customer service. 10/10 would recommend to friends and family. Pros Easy to work with! \[sensitive content hidden\] lives and works in a different time zone, but is always super responsive with the rare question or request. I say it's rare because once it's been set up it's worked flawlessly. I love offering free-wifi to our guests. It keeps them here longer and it a competitive advantage in a hyper-competitive industry. It also increases their Average Order Value (AOV). Cons I'd love the access points to come with integrated bluetooth beacon technology to let guests know it exists when they are in range. Reason for choosing MyPlace Compatibility of their software and ease of use/navigation/customization. Review Source Response from MyPlace Media May 7, 2024 Thanks James MF Michael F. President Food & Beverages Used the software for: 2+ years ### "MyPlace is great for capturing customer data" January 29, 2024 5.0 Support has been very responsive when any issues arise. Always a quick answer and if needed they will logon to our system and help us resolve any problems that arise. Pros The ease for our customers to logon and for us to capture their information. Cons Sometimes the time difference with the US would be an issue but they always responded. Reason for choosing MyPlace Integration with our Unifi system. We had no interest in switching our wifi network. Review Source Response from MyPlace Media January 31, 2024 Thanks Michael AS Andrew S. Owner Hospitality Used the software for: 6-12 months ### "Great experience" January 19, 2024 5.0 Great - they went over and above what was expected from them, sorting my issue without me needing to become involved Pros The ease of use and the accessibility of their help function and chat facility Cons no cons - the software works as i would want it to Review Source Response from MyPlace Media January 22, 2024 Thank you Andrew SL Sarah L. Owner Retail Used the software for: 1-2 years ### "Very effective at building email database" January 3, 2024 5.0 Pros Easy to use after initial setup. Integrates very well into my Mailchimp account. Very good at collecting customer email addresses Cons Initial setup with my WiFi network took a bit of effort, but worked great after that Reason for choosing MyPlace MyPlace integration with Ubiquiti UniFi WiFi equipment worked particularly well for our network setup Review Source Response from MyPlace Media January 4, 2024 Thank You Sarah! JG John G. Production Manager Lighting Designer Restaurants Used the software for: I used a free trial ### "Excellent Customer Service" February 28, 2024 5.0 Pros Customer service stayed with me for two hours while I tried to figure out our network to open the port. Cons I have not had any issues with Myplace at the current moment Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source Response from MyPlace Media March 1, 2024 Thanks John MQ Michael Q. Owner Hospitality Used the software for: 1-2 years ### "Guest WiFi Marketing Service" January 4, 2024 5.0 Happy with product and MyPlace Connect team Pros Quick and easy to install with no extra hardware required. Customer support was excellent Cons Nothing really, it just works well with the rest of our marketing apps Review Source Response from MyPlace Media January 5, 2024 Thanks Michael! MI Mari I. Office Manager Hospitality Used the software for: Less than 6 months ### "Easy and Great Customer Service" January 16, 2024 5.0 Pros I really like how easy MyPlace Connect is to use and Peadar has been so helpful Cons Since we are still in the new phase, I do not have a "con" yet Reason for choosing MyPlace Ease of use, responsive communication and excellent customer service Review Source Response from MyPlace Media January 18, 2024 Thank you Mari! Similar Products Featured ## Related categories [Data Collection](https://www.capterra.com/data-collection-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)[Portal](https://www.capterra.com/portal-software/)