--- title: "Chckup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chckup Software - reviews, pricing plans, popular comparisons to other Veterinary products and more." source_url: "https://www.capterra.com/p/276051/Chckup/" page_type: "product" language: "en" --- # Chckup Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Chckup ## What is Chckup? Enhancing Veterinary Practice Management Systems Chckvet transforms the capabilities of your existing veterinary practice management system with its advanced third-party plugin. Designed to integrate seamlessly, it adds vital functionalities in scheduling, analytics, communications, and reviews management. ## What is Chckup used for? [Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $299 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chckup?[Manage this product listing](https://www.g2.com/products/chckup/claim_requests/new?auto=true) ## Chckup Overview Updated September 2026 AI summary Chckup offers veterinary practices a suite of tools for managing appointments, patient records, communication, and payment processing. Designed for organizations of all sizes, it includes features such as charting, confirmations, patient portals, and a range of optional capabilities like live chat, reporting, and workflow management. Chckup is accessible via cloud, web, and mobile platforms, supporting flexible deployment needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chckup 5.0 (20) VS. [4.6 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $299 Flat Rate, Per Month Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (20) Ease Of Use 4.6 (290) Value For Money 5.0 (20) Value For Money 4.6 (276) Customer Service 4.9 (20) Customer Service 4.7 (288) ## Chckup alternatives Highest Rated [4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (105)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price $289.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/276051/Chckup/alternatives/) ## FAQs about Chckup Overview ### Which roles and teams benefit most from Chckup? Chckup is most used by practice managers, hospital administrators, and veterinary operations leaders who oversee client communication and clinic workflows. Owners and executives use it to improve service consistency and visibility across locations, while front-office teams support follow-ups, appointment readiness, and a smoother patient and customer experience. Answer based on 20 reviews Overview ### What company size and specific industries is Chckup built for? Chckup is designed for veterinary practices of all sizes, including small clinics, growing multi-location practices, and larger animal care providers. It targets the veterinary industry specifically, making it suitable for businesses that deliver medical care and related services to pets and other animals. Features and Usability ### What are the key features of Chckup? Chckup offers charting, activity dashboards, and status tracking for monitoring records and progress. It includes appointment management, appointment scheduling, automated scheduling, calendar management, confirmations and reminders, plus email reminders and SMS messaging. Chckup also supports patient portal and client portal access, invoice management, payment processing, and reporting & statistics. Integrations ### Which third-party tools and platforms does Chckup integrate with? Chckup integrates with eight third-party platforms for veterinary and lab workflows, including Cornerstone, Covetrus Avimark, Covetrus Impromed, Covetrus Pulse, Provet, Rhapsody, Shepherd, and ezyVet. These catalog integrations cover practice management, laboratory, and connected clinic systems. Getting Started and Support ### What training and onboarding options does Chckup offer? Chckup offers in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars provide scheduled group instruction, documentation offers written reference, and videos support self-paced learning. Getting Started and Support ### What customer support options does Chckup offer? Chckup provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support content appears organized across self-service and direct-contact options, giving users multiple ways to find answers or reach help when needed. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,661 Veterinary reviews Capterra data shows that buyers of veterinary software rank the following features as their top priorities: - **Billing & Invoicing** (**60%** of reviewers rated this feature as critical) - **Patient Records Management** (**67%**) - **Charting** (**59%**) Chckup includes **Patient Records Management** and **Charting**, giving veterinary teams a clear way to maintain medical histories and document treatments during each visit. However, it does not offer **Billing & Invoicing**. Instead, it provides other important features that reviewers also value, including **Appointment Scheduling** (**61%**) and **Payment Processing** (**55%**), helping businesses manage visit calendars and collect payments efficiently while keeping daily operations organized. Patient Records Management 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Scheduling 4.9 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Schedule appointments via a calendar SMS Messaging 4.9 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Send messages via SMS Alerts/Notifications 5.0 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Confirmations/Reminders 5.0 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Communication Management 4.8 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Chckup 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Scheduling: Schedule appointments via a calendar - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Historical Reporting: Information, data and reports that are being tracked over time - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 5.0 (20) 5.0 Based on 20 reviews ## Pricing Value for money 5.0 (20) Basic $299.00 Flat Rate,Per Month Value for money 5.0 (20) 5.0 Based on 20 reviews ## Integrations [ Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[ ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[ Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[ Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[ Provet](https://www.capterra.com/p/137569/Provet-Cloud/)[ Cornerstone](https://www.capterra.com/p/148825/Cornerstone/) ## Support, customer service and training options Customer Service 4.9 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (20) 4.9 Based on 20 reviews ## User reviews Overall rating 5.0 Based on 20 reviews Filter by rating 5(19) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Bailey G. Office Manager Veterinary ### "We really enjoy Chckvet!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2026 It has been great. I would recommend it to others. They are always open to conversations about how to improve overall experience and assist with any troubleshooting. Pros We brought on chckvet several months ago as a money and time saving alternative to utilizing ezyvet's direct two-way texting option alongside another texting platform as we had been. It is nice that we don't have to do any additional steps to document conversations like we had with our previous system (vet2pet). It writes seamlessly into patient charts. It has been easy to create templates for staff to use so that we are communicating clearly and professionally to clients. We use chckvet for: - two-way client conversations via text that include videos and photos - emails for medical reminders and appointment reminders - text for medical reminders and appointment reminders - pre-appointment paperwork - pre-surgical forms - client disclosures and information updates - online booking management The majority of things have been highly customizable and easy to change to our clinic's preferences. There have been a couple times that I have needed additional support with changing settings but with a quick email or hopping on a call with a representative we are able to reconfigure things within 30 minutes. Initial setup was easy and only took a week or two of use for the team to get in the rhythm of using it. I didn't have to start from scratch putting in our disclosures and such, they did that work for me ahead of us going live with them. Customer service has always been exceptionally helpful. Cons Initially it seemed like I had to do a lot of toggling between two of the settings pages to get our settings just right. Now that things are set up, it is much easier to make copies of things and tweak them if we need to. Hindsight - I am certain I could have emailed the adjustments and wording for various templates that I was looking to do and had their team do them for me. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Chckup Bang for our buck. Plus really couldn't argue with all the great reviews for their customer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Misty H. Practice Manager Veterinary ### "Great Experience with Chckvet for Veterinary Practices" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2026 We’ve had a great experience using Chckvet! It has been a great addition to our workflow and has helped make things easier for both our team and our clients. We highly recommend Chckvet to other veterinary practices looking for a user-friendly online system! If you'd like, I can also make it sound \*\*more personal and natural\*\*, like it was written by a veterinary practice owner/manager rather than a formal business review. Pros The system is easy to use, convenient, and makes communicating with our clients much more efficient. Cons The initial setup can be a little time-consuming, and some features take a bit of getting used to . Switched from [PetDesk](https://www.capterra.com/p/166086/PetDesk/) Compatibility with our current software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LK Lauretta K. Practice Manager Veterinary ### "Well worth your time to demo!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 24, 2026 A little bumpy during set up. This resolved quickly and now we are able to get to the level of support we need quickly. We find it a good value Pros There are many options for customization and to use the software to fit our needs. Other software solutions I have used required my team to change to fit the software. The customer support is very helpful and it feels like they take my recommendations seriously. I am unsure if that is because my recommendations lead to change or if change was already on the way. It feels good to be heard regardless. My team was able to learn the platform quickly due it's ease of use. Cons The set up took more involvement from our team than I had hoped. It was well worth it in the end. I recommend starting early and giving yourself a longer runway than you think you need to ensure you have it set up the way you want before launch. The good news is the support team is very helpful so building it while your flying it is not impossible. ChckVet has the ability to over communicate so it did take us a while to dial in the tempo of communication to fit our style. I prefer that to the software we have used in the past that was not capable of that level of communication, easier to dial back than pick up the slack. Switched from [Vet Hero](https://www.capterra.com/p/213471/Vet-Hero/) Looking for more data management and customization. Alternatives considered [AllyDVM](https://www.capterra.com/p/232663/AllyDVM/) Reasons for choosing Chckup Looking for more data management and customization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YR Yvonne R. Owner Veterinary ### "Outstanding customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2026 Excellent app with the best customer service of any product we've encountered. Chckvet is responsive and offers to do the leg work for us and/or train us to do what we want. Pros Excellent customer support and a steady stream of additional features. We had tried Vello and were disappointed. We use Chckvet for real time texting, booking appointments, appointment deposits, forms, etc. It works seamlessly with our PIMS which is Ezyvet. It is easy for our staff to use. Cons No cons at this time. They are constantly adding features as fast as we can imagine we want something. They recently added forward scheduled custom texts. Switched from [Vello](https://www.capterra.com/p/10019663/Vello/) Experienced poor customer support from Vello albeit during their beta testing phase. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nancy B. Practice Manager Veterinary ### "Great platform for veterinary hospital and great value for the cost" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 29, 2026 It was rocky at first but I lean towards thinking that was my age bracket because once I got the help I needed from them and my IT department things started to roll great and I have been learning new things daily and our staff love using it and so do our clients! Pros We like chckvet over what we had been using because it is easy to use, has great customer support and our clients love the self scheduling feature. We have started to use the online forms and that is amazing too! It is a great value for the cost! Cons I honestly didnt like setting it all up and getting used to it for about 2 weeks I felt sort of lost but once I got the hang of figuring things out and how to reach out easily through the help button I have been learning new things every day Switched from [Weave](https://www.capterra.com/p/141842/Weave/) cost and easier to use so we did a demo and loved it Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Chckup cost and how it felt using it when we did the demo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Samantha C. Practice Manager Veterinary ### "SO thankful for this all in one!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2026 Pros ChckVet has been worth every penny! I switched about a month or so ago from another company and I will never look back. Their customer support is amazing and my questions are almost answered immediately. I can't even list all the features it has. It has cut down on phone calls coming in and the amount of time my CSR's are spending on the phone to collect information. Cons The learning curve isn't bad, but there is a lot to learn, but so worth the time and effort it takes to get it all set up. I have yet to find a true con. Switched from [PetDesk](https://www.capterra.com/p/166086/PetDesk/) Cost and features, or lack there of. haha Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Ashley B. Practice Manager, RVT Veterinary ### "Super helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2026 Pros It has helped us so much with appointment scheduling, reminders and giving clients a modern, online version for these services. The text abilities save us a ton of time as well. Cons I don't have any cons. The little things that we have had issue with get worked out quickly and there are continued updates/improvements every couple of months. Alternatives considered [Vello](https://www.capterra.com/p/10019663/Vello/) [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Chckup The price and abilities suited what we needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Elizabeth P. Practice Manager Veterinary ### "Give this a try if you want your life to be easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 31, 2025 Pros The ease of use. This is a great tool for any veterinary office. Clients LOVE it. Customer support is amazing too. I always get a quick response to any question or problems I have. It integrated nicely with my PIMS software. Not like other companies who say they integrate, but they don't really. This fully integrates. The price of it is unbeatable. Check it out you won't be disappointed. Cons No cons. So far we have loved all aspects of it. Everything has been a breeze for us from setup to go live to follow up. Alternatives considered [PetDesk](https://www.capterra.com/p/166086/PetDesk/) [OttoApp](https://www.capterra.com/p/10024913/OttoApp/) [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Chckup The value was better than any competetor. Also the sales pitch was exactly what I wanted. No salesman trying to strongarm me into signing up. They simply demo'd their product and let the product speak for itself. Once I saw it I knew I wanted it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sarah S. Practice Manager Veterinary ### "ChckVet to the rescue to help bring us into 2025!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 29, 2025 Pros ChckVet is the ONLY provider we found to be smart, beefy, customizable, and with great enough service to allow us to FINALLY offer online booking. We have a large, 2 site privately owned general practice with 7 vets + physical rehab a cat wing. Our types and lengths of appointments, provider customizations, and clinic preferences are vast and ChckVet handles them no problem. Onboarding was truly easy and enjoyable for such a robust service, and the ChckVet team is responsive and solutions-oriented. The software integrates within our website and is speedy and intuitive. The ezyVet integration is truly a game-changer. Monthly cost is lower than their competitors for a better product. Highly recommend and will continue to use ChckVet. Cons Occasionally a booking glitch, but usually related to the parameters we set up not functioning exactly as we planned, and usually easy to fix. Alternatives considered [PetDesk](https://www.capterra.com/p/166086/PetDesk/) [VitusVet](https://www.capterra.com/p/143459/VitusVet/) [AllyDVM](https://www.capterra.com/p/232663/AllyDVM/) Reasons for choosing Chckup Lower cost, improved integration, and software doing exactly what we needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FN Faith N. Practice Manager Veterinary ### "Fantastic expereince overall. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2025 Overall this experience has been great. Customer service is fantastic, training was easy to set up. Client side is easy to navigate as well. Pros I love how customizable it is for your clinic needs. Forms, branding, notification settings etc are all easy to adjust the wording & branding for. Cons I wish we could toggle the ability to accept appointments and set it for certain days like holidays. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RN Rachel N. President Veterinary ### "ChckVet saves the day!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 Pros Integrates well with our website and our practice management software. This platform has improved client experience and ease of scheduling. Appointments have increased since we launched this platform. Amazing customer support when things need to be updated. We are able to communicate with our client's and manage their accounts much easier. Cons No complaints so far. The onboarding experience has been very smooth and clients seem to really love the platform. Switched from [OttoApp](https://www.capterra.com/p/10024913/OttoApp/) Clients complained about the platform. Otto did not improve our workflow Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Amanda R. Owner and DVM Veterinary ### "FINALLY!!! A platform that is functional and affordable!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2025 We've sampled just about EVERY communications platform there is for veterinary medicine and they either didn't function the way we needed them to, they were more directed towards human medicine, or they were extremely overpriced. When we sampled ChckVet (ChckUp), we were really impressed! Once we finally got everything set up the way we wanted it, we've loved it! There have been a few things we asked them to implement and they did it very quickly! The customer service is great and they're very easy to work with. We highly recommend ChckVet! Pros Easy to use. Amazing value for the money. Quick and effective customer support. Great communication platform for texting and emails. The email templates are customizable and have a very professional appearance. Pet Parent App Online scheduling Cons We wish they would offer bulk texting as SMS and not a push notification through the platform. Pretty time consuming to get set up correctly, but once it is set up, it works well. Switched from [Otto](https://www.capterra.com/p/214403/Otto/) Otto didn't function as we expected. We used Weave prior to Otto and that was way too overpriced. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Chckup It worked so well and was very affordable. Their customer service is actually so helpful and easy to work with! We really love our ChckVet team! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anya B. Hospital Administrator Veterinary ### "We're so happy we brought on Chckvet!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2025 We've been really happy with Chckup. The team actually knows what vet med folks need and want and that makes a huge difference. They're quick to respond and incredibly helpful. Pros We love how easy Chckup is to use! The customer support has been top notch and its integration with Cornerstone has saved our CSR team countless hours on the phone. Cons There really isn't anything that stands out as a point of diffuclty, and I've worked with many software systems over my 17 year vet med career. The only thing I wish it did was allow for grouping messages to be handled by specific groups. Switched from [PetsApp](https://www.capterra.com/p/232597/PetsApp/) [OttoApp](https://www.capterra.com/p/10024913/OttoApp/) [Weave](https://www.capterra.com/p/141842/Weave/) [AllyDVM](https://www.capterra.com/p/232663/AllyDVM/) None of the previous providers were nearly as comprehensive in their scope of features. Alternatives considered [OttoApp](https://www.capterra.com/p/10024913/OttoApp/) Reasons for choosing Chckup The pricing at Chckup was substantially lower than Otto. We had issues with Otto's payment integration as well. Overall, Chckup was a better fit for our tech savvy practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jen K. Hospital Administrator Veterinary ### "We are so glad we switched to ChckVet and so are our clients!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2025 Overall we couldn't be happier with ChckVet and would recommend them 10/10 to other hospitals. The 2-way texting and online booking platform have been a game changer for our staff and our clients. Pros \[sensitive content hidden\] and the entire team at ChckVet has been absolutely amazing. Their customer support team is very responsive and is quick to attend to any questions and product enhancement suggestions. We love their product integration with ezyVet and 2-way texting, and our clients love the ease of appointment scheduling using their online booking platform. Cons The initial set up was a bit time consuming to make sure all of our forms and reminders were being sent correctly, however in our experience that is the case with the launch of any new software with a business. Switched from [Text Request](https://www.capterra.com/p/167015/Text-Request/) Integrated 2-way texting was not offered by Text Request Alternatives considered [Otto](https://www.capterra.com/p/214403/Otto/) Reasons for choosing Chckup We had a bad experience trying OttoFlow and their price was much higher. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mike M. Hospital Administrator Veterinary ### "Best Veterinary Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2025 I could not ask for a better company to work with. The software does some of the most important functions of our clinic. Trust is a major need, they have mine. Pros Ease of use compared to some of the “larger” competitors. Their support response and resolution is some of the best if not the best for any product I have ever worked with. Most of all they listen to the users and improve the product to meet their needs Cons Not really a con but the analytic section is not as smooth as the rest of the software. However, that does not mean it does not work. It provides amazing analytics. But in fairness I know they are working hard to improve this and knowing them it will be amazing. Switched from [AllyDVM](https://www.capterra.com/p/232663/AllyDVM/) Better price, better product. Did not nickel dime and charge extra for different functions Alternatives considered [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/) Reasons for choosing Chckup Better price, better product. Support team was more caring of my needs and the desire to make changes based on my needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Misty H. Practice Manager Veterinary ### "CAH New User Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2025 The overall experience has been an easy and smooth transition. Pros The integration has been great and when we have had any kind of issue \[sensitive content hidden\] resolves it ASAP :) Cons I wish the reports feature had more options but in all fairness I haven't completely utilized that area so maybe once we start using it more it will be better. Switched from [PetDesk](https://www.capterra.com/p/166086/PetDesk/) The Integration with PetDesk/Vetstoria never properly worked. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Tiffany G. Lead CSR Veterinary ### "Customizable and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2025 Our practice is very happy with Chckvet so far. Everything is customizable to fit our needs. Customer service is quick to help when we have questions. Pros Chckvet makes schedule an appointment online fast and easy since it talks with our planning guides in Ezyvet. At the end of the day all of our client communication is saved into each patients file without having to copy and past every conversation. Cons We're a large practice so it took a little longer to sync all of our client data, but once that was done everything is working great! Switched from [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/) Vetstoria didn't talk with Ezyvet at the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Andrea B. Co-Owner Veterinary ### "We LOVE Chckup!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2024 They have been amazing, from their expertise, resourcefulness, ability to create new functionalities quickly, listening to what their clients want and need, and just overall a great company. They have the pulse on what vet practices need to leverage their technology to create efficiencies for the practice. They have continued to impress us at every level, we are so excited to go ALL IN with them and finally say goodbye to Pet Desk and other companies that have run stagnant with their functionalities for quite some time. PLUS, they are SUPER affordable. We LOVE CHCKUP! Pros Chckup is so user friendly, constantly evolving and adding functionalities to increase efficiencies, and they staff at Chckup are so helpful. We have been using their service for nearly a year, we started using them for our "behind the scenes" scheduling, but we are now fully transitioning to everything with them, allowing us to have ONE company that does it all for our vet hospital. We couldn't be happier and we tell all our VMG members about them! Cons There is absolutely NOTHING negative to say! Switched from [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/) Vetstoria could not figure out how to manage our schedule with 2 columns of staggered appointments. Pet Desk has not evolved in the way we would have liked and they feel very comfortable with what they offer. Alternatives considered [Rapport](https://www.capterra.com/p/265653/Rapport/) Reasons for choosing Chckup Rapport didn't have the functionalities we wanted and their reputation was not on par with what we wanted to align with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Michael P. Operations Director Veterinary ### "Great software solution - amazing group to work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2024 We came across Chckup as a listed partner for our PIMS, Shepherd, while searching for a live booking tool. We operate busy urgent care centers, and wanted to streamline booking, making the client experience more seamless, as well as reducing staff time for making and managing appointments. Chckup is always willing to listen to suggestions, pain points, and work towards a solution. My favorite interaction was last week, when I emailed development and support about a struggle we were having in the clinic, and they had already been working on a solution and presented it to us for feedback and collaboration. Great group to work with! Pros The product and development team is constantly improving functionality, highly collaborative with clients, and very responsive. The live-booking in our PIMS was our main draw to Chckup, wanting to avoid any waitlist management products, or non-fully integrated solutions that are highly inefficient and ineffective. Cons I was initially a little apprehensive about the monthly cost, but it has been more than worth the expense. Occasional small bugs in the platform arise—they are quickly addressed by the support/development team. Alternatives considered [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/) [WaitWell](https://www.capterra.com/p/236054/WaitWell/) [PetDesk](https://www.capterra.com/p/166086/PetDesk/) [ER Express](https://www.capterra.com/p/234612/Checkin-Express/) Reasons for choosing Chckup Flexibility in the platform, collaborative development team, integration with PIMS Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HK Heather K. Hospital administrator Veterinary ### "I love Chckup! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2024 Great! The customer service is fantastic Pros The analytics are fantastic and super user friendly. Cons I Can’t think of anything that I dislike Switched from [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/) Chckup was a much better fit for our clinic Alternatives considered [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/) Reasons for choosing Chckup It was a much better fit for our practice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.