---
title: "Chckup Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Chckup Software - reviews, pricing plans, popular comparisons to other Veterinary products and more."
source_url: "https://www.capterra.com/p/276051/Chckup/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Chckup Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Chckup

## What is Chckup?

Enhancing Veterinary Practice Management Systems Chckvet transforms the capabilities of your existing veterinary practice management system with its advanced third-party plugin. Designed to integrate seamlessly, it adds vital functionalities in scheduling, analytics, communications, and reviews management.

## What is Chckup used for?

[Veterinary](https://www.capterra.com/veterinary-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$299

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Chckup?[Manage this product listing](https://www.g2.com/products/chckup/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Chckup

5.0 (20)

VS.

[4.6 (294)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Starting Price

$299

Flat Rate, Per Month

Starting Price

$116

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (20)

Ease Of Use

4.6 (294)

Value For Money

5.0 (20)

Value For Money

4.6 (280)

Customer Service

4.9 (20)

Customer Service

4.7 (292)

## Chckup alternatives

[4.7 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (279)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting price

$260.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (114)](https://www.capterra.com/p/167764/Digitail/reviews/)

Starting price

$289.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)

[4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/234498/Instinct-EMR/)

[View all alternatives](https://www.capterra.com/p/276051/Chckup/alternatives/)

## FAQs about Chckup

Overview

### Which roles and teams benefit most from Chckup?

Chckup is most used by veterinary practice managers, hospital administrators, and office managers who oversee daily operations, staff coordination, and client service. Practice owners, veterinarians, and executives use it to monitor business performance, review operational data, and support decisions across multi-person hospital teams.

Answer based on 20 reviews

Overview

### What company size and specific industries is Chckup built for?

Chckup is designed for veterinary practices of any size, including small clinics, growing multi-location practices, and larger animal care organizations. It is built specifically for the veterinary industry, supporting teams that manage animal health services and related practice operations.

Features and Usability

### What are the key features of Chckup?

Chckup offers charting, activity dashboards, and status tracking for monitoring workflows. It also includes appointment management, appointment scheduling, automated scheduling, calendar management, and confirmations/reminders. Additional features cover patient records management, patient and client portals, communication management, live chat, invoicing, electronic payments, reporting & statistics, and SMS messaging.

Integrations

### Which third-party tools and platforms does Chckup integrate with?

Chckup integrates with 8 third-party platforms for veterinary and lab workflows, including Cornerstone, Covetrus Avimark, Covetrus Impromed, Covetrus Pulse, Provet, Rhapsody, Shepherd, and ezyVet. These catalog integrations cover practice management systems and related clinical data tools.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does Chckup offer?

Chckup provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide visual guidance for reviewing features and setup steps.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Chckup offer?

Chckup provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as very helpful, responsive, and quick to answer questions, with several noting that issues are handled fast and recommendations are heard seriously. Setup can take extra effort, but support helps during rollout.

Answer based on 6 reviews

## Features

AI summary

Based on 1,661 Veterinary reviews

Capterra data shows that buyers of veterinary software rank the following features as their top priorities:

-   **Billing & Invoicing** (**60%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**67%**)
-   **Charting** (**59%**)

Chckup includes **Patient Records Management** and **Charting**, giving veterinary teams a clear way to maintain medical histories and document treatments during each visit. However, it does not offer **Billing & Invoicing**. Instead, it provides other important features that reviewers also value, including **Appointment Scheduling** (**61%**) and **Payment Processing** (**55%**), helping businesses manage visit calendars and collect payments efficiently while keeping daily operations organized.

Patient Records Management

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Appointment Scheduling

4.9 (15)

93.33% of 15 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

SMS Messaging

4.9 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Send messages via SMS

Alerts/Notifications

5.0 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Confirmations/Reminders

5.0 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Communication Management

4.8 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Chckup 21 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Scheduling: Schedule appointments via a calendar
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Electronic Payments: Electronically collect payments for goods or services
- Email Reminders: Reminders sent via email
- Historical Reporting: Information, data and reports that are being tracked over time
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Live Chat: Ability to chat online in real time
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Payment Processing: Accept, record, and reconcile financial transactions
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- SMS Messaging: Send messages via SMS
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Features

5.0 (20)

5.0

Based on 20 reviews

## Pricing

Value for money

5.0 (20)

Basic

$299.00

Flat Rate,Per Month

Value for money

5.0 (20)

5.0

Based on 20 reviews

## Integrations

[

Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[

Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[

ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[

Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[

Provet](https://www.capterra.com/p/137569/Provet-Cloud/)[

Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[

camLine](https://www.capterra.com/p/148825/Cornerstone/)

## Support, customer service and training options

Customer Service

4.9 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (20)

4.9

Based on 20 reviews

## User reviews

Overall rating

5.0

Based on 20 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(19)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

OM

Office Manager

Office Manager

Used the software for: Less than 1 year

### "We really enjoy Chckvet!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2026

It has been great. I would recommend it to others. They are always open to conversations about how to improve overall experience and assist with any troubleshooting.

Pros

We brought on chckvet several months ago as a money and time saving alternative to utilizing ezyvet's direct two-way texting option alongside another texting platform as we had been. It is nice that we don't have to do any additional steps to document conversations like we had with our previous system (vet2pet). It writes seamlessly into patient charts. It has been easy to create templates for staff to use so that we are communicating clearly and professionally to clients. We use chckvet for: - two-way client conversations via text that include videos and photos - emails for medical reminders and appointment reminders - text for medical reminders and appointment reminders - pre-appointment paperwork - pre-surgical forms - client disclosures and information updates - online booking management The majority of things have been highly customizable and easy to change to our clinic's preferences. There have been a couple times that I have needed additional support with changing settings but with a quick email or hopping on a call with a representative we are able to reconfigure things within 30 minutes. Initial setup was easy and only took a week or two of use for the team to get in the rhythm of using it. I didn't have to start from scratch putting in our disclosures and such, they did that work for me ahead of us going live with them. Customer service has always been exceptionally helpful.

Cons

Initially it seemed like I had to do a lot of toggling between two of the settings pages to get our settings just right. Now that things are set up, it is much easier to make copies of things and tweak them if we need to. Hindsight - I am certain I could have emailed the adjustments and wording for various templates that I was looking to do and had their team do them for me.

MH

misty H.

Practice Manager

Used the software for: 1-3 years

### "Great Experience with Chckvet for Veterinary Practices"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 11, 2026

We’ve had a great experience using Chckvet! It has been a great addition to our workflow and has helped make things easier for both our team and our clients. We highly recommend Chckvet to other veterinary practices looking for a user-friendly online system! If you'd like, I can also make it sound \*\*more personal and natural\*\*, like it was written by a veterinary practice owner/manager rather than a formal business review.

Pros

The system is easy to use, convenient, and makes communicating with our clients much more efficient.

Cons

The initial setup can be a little time-consuming, and some features take a bit of getting used to .

PM

Practice Manager

Practice Manager

Used the software for: Less than 1 year

### "Well worth your time to demo!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 26, 2026

A little bumpy during set up. This resolved quickly and now we are able to get to the level of support we need quickly. We find it a good value

Pros

There are many options for customization and to use the software to fit our needs. Other software solutions I have used required my team to change to fit the software. The customer support is very helpful and it feels like they take my recommendations seriously. I am unsure if that is because my recommendations lead to change or if change was already on the way. It feels good to be heard regardless. My team was able to learn the platform quickly due it's ease of use.

Cons

The set up took more involvement from our team than I had hoped. It was well worth it in the end. I recommend starting early and giving yourself a longer runway than you think you need to ensure you have it set up the way you want before launch. The good news is the support team is very helpful so building it while your flying it is not impossible. ChckVet has the ability to over communicate so it did take us a while to dial in the tempo of communication to fit our style. I prefer that to the software we have used in the past that was not capable of that level of communication, easier to dial back than pick up the slack.

OW

Owner

Owner

Used the software for: 1-3 years

### "Outstanding customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2026

Excellent app with the best customer service of any product we've encountered. Chckvet is responsive and offers to do the leg work for us and/or train us to do what we want.

Pros

Excellent customer support and a steady stream of additional features. We had tried Vello and were disappointed. We use Chckvet for real time texting, booking appointments, appointment deposits, forms, etc. It works seamlessly with our PIMS which is Ezyvet. It is easy for our staff to use.

Cons

No cons at this time. They are constantly adding features as fast as we can imagine we want something. They recently added forward scheduled custom texts.

PM

Practice Manager

Practice Manager

Used the software for: Less than 1 year

### "Great platform for veterinary hospital and great value for the cost"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 6, 2026

It was rocky at first but I lean towards thinking that was my age bracket because once I got the help I needed from them and my IT department things started to roll great and I have been learning new things daily and our staff love using it and so do our clients!

Pros

We like chckvet over what we had been using because it is easy to use, has great customer support and our clients love the self scheduling feature. We have started to use the online forms and that is amazing too! It is a great value for the cost!

Cons

I honestly didnt like setting it all up and getting used to it for about 2 weeks I felt sort of lost but once I got the hang of figuring things out and how to reach out easily through the help button I have been learning new things every day

PM

Practice Manager

Practice Manager

Used the software for: Less than 1 year

### "SO thankful for this all in one!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2026

Pros

ChckVet has been worth every penny! I switched about a month or so ago from another company and I will never look back. Their customer support is amazing and my questions are almost answered immediately. I can't even list all the features it has. It has cut down on phone calls coming in and the amount of time my CSR's are spending on the phone to collect information.

Cons

The learning curve isn't bad, but there is a lot to learn, but so worth the time and effort it takes to get it all set up. I have yet to find a true con.

PM

Practice Manager, RVT

Practice Manager, RVT

Used the software for: Less than 1 year

### "Super helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 19, 2026

Pros

It has helped us so much with appointment scheduling, reminders and giving clients a modern, online version for these services. The text abilities save us a ton of time as well.

Cons

I don't have any cons. The little things that we have had issue with get worked out quickly and there are continued updates/improvements every couple of months.

PM

Practice Manager

Practice Manager

Used the software for: Less than 1 year

### "Give this a try if you want your life to be easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2026

Pros

The ease of use. This is a great tool for any veterinary office. Clients LOVE it. Customer support is amazing too. I always get a quick response to any question or problems I have. It integrated nicely with my PIMS software. Not like other companies who say they integrate, but they don't really. This fully integrates. The price of it is unbeatable. Check it out you won't be disappointed.

Cons

No cons. So far we have loved all aspects of it. Everything has been a breeze for us from setup to go live to follow up.

PM

Practice Manager

Practice Manager

Used the software for: Less than 1 year

### "ChckVet to the rescue to help bring us into 2025!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 5, 2026

Pros

ChckVet is the ONLY provider we found to be smart, beefy, customizable, and with great enough service to allow us to FINALLY offer online booking. We have a large, 2 site privately owned general practice with 7 vets + physical rehab a cat wing. Our types and lengths of appointments, provider customizations, and clinic preferences are vast and ChckVet handles them no problem. Onboarding was truly easy and enjoyable for such a robust service, and the ChckVet team is responsive and solutions-oriented. The software integrates within our website and is speedy and intuitive. The ezyVet integration is truly a game-changer. Monthly cost is lower than their competitors for a better product. Highly recommend and will continue to use ChckVet.

Cons

Occasionally a booking glitch, but usually related to the parameters we set up not functioning exactly as we planned, and usually easy to fix.

PM

Practice Manager

Practice Manager

Used the software for: Less than 1 year

### "Fantastic expereince overall. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2025

Overall this experience has been great. Customer service is fantastic, training was easy to set up. Client side is easy to navigate as well.

Pros

I love how customizable it is for your clinic needs. Forms, branding, notification settings etc are all easy to adjust the wording & branding for.

Cons

I wish we could toggle the ability to accept appointments and set it for certain days like holidays.

OA

Owner and DVM

Owner and DVM

Used the software for: Less than 1 year

### "FINALLY!!! A platform that is functional and affordable!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2025

We've sampled just about EVERY communications platform there is for veterinary medicine and they either didn't function the way we needed them to, they were more directed towards human medicine, or they were extremely overpriced. When we sampled ChckVet (ChckUp), we were really impressed! Once we finally got everything set up the way we wanted it, we've loved it! There have been a few things we asked them to implement and they did it very quickly! The customer service is great and they're very easy to work with. We highly recommend ChckVet!

Pros

Easy to use. Amazing value for the money. Quick and effective customer support. Great communication platform for texting and emails. The email templates are customizable and have a very professional appearance. Pet Parent App Online scheduling

Cons

We wish they would offer bulk texting as SMS and not a push notification through the platform. Pretty time consuming to get set up correctly, but once it is set up, it works well.

Jen K.

Hospital Administrator

Used the software for: Less than 1 year

### "We are so glad we switched to ChckVet and so are our clients!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2025

Overall we couldn't be happier with ChckVet and would recommend them 10/10 to other hospitals. The 2-way texting and online booking platform have been a game changer for our staff and our clients.

Pros

\[sensitive content hidden\] and the entire team at ChckVet has been absolutely amazing. Their customer support team is very responsive and is quick to attend to any questions and product enhancement suggestions. We love their product integration with ezyVet and 2-way texting, and our clients love the ease of appointment scheduling using their online booking platform.

Cons

The initial set up was a bit time consuming to make sure all of our forms and reminders were being sent correctly, however in our experience that is the case with the launch of any new software with a business.

Anya B.

Hospital Administrator

Used the software for: Less than 1 year

### "We're so happy we brought on Chckvet!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2025

We've been really happy with Chckup. The team actually knows what vet med folks need and want and that makes a huge difference. They're quick to respond and incredibly helpful.

Pros

We love how easy Chckup is to use! The customer support has been top notch and its integration with Cornerstone has saved our CSR team countless hours on the phone.

Cons

There really isn't anything that stands out as a point of diffuclty, and I've worked with many software systems over my 17 year vet med career. The only thing I wish it did was allow for grouping messages to be handled by specific groups.

PR

President

President

Used the software for: Less than 1 year

### "ChckVet saves the day!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2025

Pros

Integrates well with our website and our practice management software. This platform has improved client experience and ease of scheduling. Appointments have increased since we launched this platform. Amazing customer support when things need to be updated. We are able to communicate with our client's and manage their accounts much easier.

Cons

No complaints so far. The onboarding experience has been very smooth and clients seem to really love the platform.

HA

Hospital Administrator

Hospital Administrator

Used the software for: Less than 1 year

### "Best Veterinary Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2025

I could not ask for a better company to work with. The software does some of the most important functions of our clinic. Trust is a major need, they have mine.

Pros

Ease of use compared to some of the “larger” competitors. Their support response and resolution is some of the best if not the best for any product I have ever worked with. Most of all they listen to the users and improve the product to meet their needs

Cons

Not really a con but the analytic section is not as smooth as the rest of the software. However, that does not mean it does not work. It provides amazing analytics. But in fairness I know they are working hard to improve this and knowing them it will be amazing.

MH

misty H.

Practice Manager

Used the software for: Less than 1 year

### "CAH New User Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2025

The overall experience has been an easy and smooth transition.

Pros

The integration has been great and when we have had any kind of issue \[sensitive content hidden\] resolves it ASAP :)

Cons

I wish the reports feature had more options but in all fairness I haven't completely utilized that area so maybe once we start using it more it will be better.

LC

Lead CSR

Lead CSR

Used the software for: Less than 1 year

### "Customizable and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2025

Our practice is very happy with Chckvet so far. Everything is customizable to fit our needs. Customer service is quick to help when we have questions.

Pros

Chckvet makes schedule an appointment online fast and easy since it talks with our planning guides in Ezyvet. At the end of the day all of our client communication is saved into each patients file without having to copy and past every conversation.

Cons

We're a large practice so it took a little longer to sync all of our client data, but once that was done everything is working great!

AB

Andrea B.

Co-Owner

Used the software for: Less than 1 year

### "We LOVE Chckup!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 26, 2024

They have been amazing, from their expertise, resourcefulness, ability to create new functionalities quickly, listening to what their clients want and need, and just overall a great company. They have the pulse on what vet practices need to leverage their technology to create efficiencies for the practice. They have continued to impress us at every level, we are so excited to go ALL IN with them and finally say goodbye to Pet Desk and other companies that have run stagnant with their functionalities for quite some time. PLUS, they are SUPER affordable. We LOVE CHCKUP!

Pros

Chckup is so user friendly, constantly evolving and adding functionalities to increase efficiencies, and they staff at Chckup are so helpful. We have been using their service for nearly a year, we started using them for our "behind the scenes" scheduling, but we are now fully transitioning to everything with them, allowing us to have ONE company that does it all for our vet hospital. We couldn't be happier and we tell all our VMG members about them!

Cons

There is absolutely NOTHING negative to say!

OD

Operations Director

Operations Director

Used the software for: Less than 1 year

### "Great software solution - amazing group to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 26, 2024

We came across Chckup as a listed partner for our PIMS, Shepherd, while searching for a live booking tool. We operate busy urgent care centers, and wanted to streamline booking, making the client experience more seamless, as well as reducing staff time for making and managing appointments. Chckup is always willing to listen to suggestions, pain points, and work towards a solution. My favorite interaction was last week, when I emailed development and support about a struggle we were having in the clinic, and they had already been working on a solution and presented it to us for feedback and collaboration. Great group to work with!

Pros

The product and development team is constantly improving functionality, highly collaborative with clients, and very responsive. The live-booking in our PIMS was our main draw to Chckup, wanting to avoid any waitlist management products, or non-fully integrated solutions that are highly inefficient and ineffective.

Cons

I was initially a little apprehensive about the monthly cost, but it has been more than worth the expense. Occasional small bugs in the platform arise—they are quickly addressed by the support/development team.

HA

Hospital administrator

Hospital administrator

Used the software for: I used a free trial

### "I love Chckup! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2024

Great! The customer service is fantastic

Pros

The analytics are fantastic and super user friendly.

Cons

I Can’t think of anything that I dislike

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