---
title: "Fathom Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Fathom Software - reviews, pricing plans, popular comparisons to other Transcription products and more."
source_url: "https://www.capterra.com/p/276054/Fathom/"
page_type: "product"
language: "en"
---

# 

 Fathom Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Fathom

## What is Fathom?

Free AI Meeting Assistant that instantly records, transcribes, and summarizes your Zoom, Meet & Teams meetings so you can focus on the conversations instead of taking notes.

## What is Fathom used for?

[Call Recording](https://www.capterra.com/call-recording-software/)[Transcription](https://www.capterra.com/transcription-software/)[Meeting](https://www.capterra.com/meeting-software/)

Recognitions

Best ease of use

Overall rating

Based on 809 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$16

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   AI Sales Assistant / 2026
-   Call Recording / 2026
-   Conversational AI Platform / 2026
-   Meeting / 2026
-   Transcription / 2026
-   Artificial Intelligence / 2025
-   Inside Sales / 2025
-   Sales Coaching / 2025
-   Sales Enablement / 2025
-   Sales Engagement Platform / 2025
-   Sales Force Automation / 2025
-   Sales Forecasting / 2025
-   Speech Analytics / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   AI Sales Assistant / 2026
-   Call Recording / 2026
-   Conversational AI Platform / 2026
-   Meeting / 2026
-   Transcription / 2026
-   Artificial Intelligence / 2025
-   Inside Sales / 2025
-   Sales Enablement / 2025
-   Sales Force Automation / 2025
-   Sales Forecasting / 2025

## Fathom alternatives

Highest Rated

[4.7 (24,168)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,652)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Modjo](https://www.capterra.com/p/215663/Modjo/)

[4.7 (60)](https://www.capterra.com/p/215663/Modjo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Outreach](https://www.capterra.com/p/159318/Outreach/)

[4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## FAQs about Fathom

Overview

### What problems does Fathom solve?

Fathom solves meeting overload, missed action items, and hours lost to manual notes, recaps, and recording reviews. It captures summaries, decisions, searchable transcripts, highlights, and follow-ups so teams stay present in conversations. Sales, customer success, project managers, recruiters, coaches, and client-facing teams benefit most from faster review and clearer accountability.

Answer based on 366 reviews

Overview

### Which roles and teams benefit most from Fathom?

Fathom is most used by executives, founders, and business owners who need concise meeting summaries, action items, and searchable conversation records. Sales, account management, and customer success teams use it to capture client calls and follow-ups, while project managers, operations leaders, and executive assistants rely on it for coordination, documentation, and task tracking.

Answer based on 809 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Fathom built for?

Fathom is built mainly for small businesses on frequent video calls, with 92% of reviewers from that segment and Marketing and Advertising leading at 14%. It also serves sales, customer success, founders, remote teams, and consultants, with notable use in Computer Software at 11% and IT Services at 8%.

Answer based on 809 reviews

Features and Usability

### What are the key features of Fathom?

Fathom includes core meeting management features like automatic recording, call transcription, meeting notes, and AI-generated meeting summaries. Reviewers also highlight action item tracking, clickable highlights linked to exact video moments, and team collaboration through easy sharing. Differentiating features include CRM integrations, summary templates, and support for Zoom, Teams, and Google Meet.

Answer based on 451 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Fathom offers a free plan, with paid tiers starting at $15/user/month for Team, $16 for Premium, and $20 for Business. A free version and free trial are available. Reviewers often call the free tier generous, but some say Premium pricing feels high and key AI summaries, action items, and templates require payment.

Answer based on 76 reviews

Integrations

### Which third-party tools and platforms does Fathom integrate with?

Fathom connects natively to Google Meet, Microsoft Teams, Zoom Workplace, HubSpot CRM, Slack, and Zapier, with reviewer mentions also confirming Notion, Microsoft Outlook, and Google Drive. It integrates with 10 third-party tools overall, covering video meetings, CRM, team messaging, calendar, and note-sharing workflows.

Answer based on 222 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Fathom?

Fathom is quick to onboard for most team members, with webinars and documentation that help users get started in minutes. Reviewers say nontechnical users and individual contributors adapt quickly, while admins or users customizing settings, sharing access, or handling webinar support may need more time and a brief learning curve.

Answer based on 23 reviews

Getting Started and Support

### What customer support options does Fathom offer, and how do users rate the experience?

Fathom offers email/help desk support, an FAQ/forum, and a knowledge base. Users often describe support as fast, helpful, and human, with quick troubleshooting and follow-up. A few reviewers report frustrations around account-related requests, occasional outages, and some setup or compatibility issues, but overall support experiences are favorable.

Answer based on 142 reviews

Security

### How does Fathom handle data security and access control?

Fathom protects meeting data with recording notifications, participant consent cues, user-controlled sharing permissions, secure login, and options to auto-join or join only with permission. Reviewers also note privacy limitations: automatic recording can raise consent concerns, Google Meet admin verification settings may block access, and the recorder’s visible presence can feel awkward.

Answer based on 13 reviews

## Who uses Fathom?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 1,702 Transcription reviews

Capterra reviewers highlight these as the features buyers care about most when choosing transcription software:

-   **Automatic Transcription** (**55%** of reviewers rated this feature as critical)
-   **Speech Recognition** (**49%**)
-   **Audio/video file upload** (**44%**)

Fathom supports **Automatic Transcription** and **Speech Recognition**, giving teams a faster way to capture conversations and turn spoken content into searchable text. However, it does not offer **Audio/video file upload**. Instead, it provides other highly valued capabilities, including **Natural Language Processing** (**43%**), **AI/Machine Learning** (**38%**), and **Multi-Language** (**35%**). These features help businesses improve transcript accuracy, work with conversations across different languages, and get more useful insights from recorded discussions, allowing teams to document meetings and review key information more efficiently.

Automatic Transcription

4.9 (368)

85.33% of 368 reviewers that rated this feature as important or highly important

It gives you accurate, searchable transcripts and AI-generated summaries linked to video timestamps. Reviewers appreciate saving time, focusing on conversations, and using integrations like HubSpot to automate follow-ups, though some mention occasional minor errors.

Speech Recognition

4.8 (354)

76.84% of 354 reviewers that rated this feature as important or highly important

This aspect helps you identify speakers, track talk time, and produce accurate transcripts. Reviewers indicate it usually distinguishes voices well, supports multiple languages, and aids in assigning tasks, though some mention rare misattributions or accent-related errors.

Natural Language Processing

4.8 (204)

68.63% of 204 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

AI/Machine Learning

4.9 (197)

62.44% of 197 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Multi-Language

4.5 (33)

48.48% of 33 reviewers that rated this feature as important or highly important

Manage and support multiple languages

Recording

5.0 (432)

76.85% of 432 reviewers that rated this feature as important or highly important

With this capability, you can automatically capture, review, and share meeting recordings with time-stamped highlights and easy navigation. Reviewers appreciate being able to revisit conversations, save time on note-taking, and instantly share or reference specific meeting moments.

Fathom 46 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Action Item Tracking: Track the status of discussed/agreed tasks
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- API: Application programming interface that allows for integration with other systems/databases
- Automatic Transcription: It gives you accurate, searchable transcripts and AI-generated summaries linked to video timestamps. Reviewers appreciate saving time, focusing on conversations, and using integrations like HubSpot to automate follow-ups, though some mention occasional minor errors.
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number
- Call Transcription: You get reliable, searchable call transcripts and summaries for quick reference and sharing. Some reviewers find this valuable for recalling details, creating reports, and focusing on meetings, though a few note occasional inaccuracies or editing needs.
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Data Entry: The process of entering information or updating records in a computer system or database
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Sales Teams/Organizations: Caters to sales teams
- Live Chat: Ability to chat online in real time
- Meeting Management: Fathom offers reminders, meeting organization, and automated note distribution. Users think it streamlines scheduling, keeps meetings on track, and allows them to focus on discussions instead of logistics or manual note-taking, especially with integrations like Outlook and Zoom.
- Meeting Notes: Create and share notes/annotations taken during meetings
- Multi-Language: Manage and support multiple languages
- Natural Language Processing: Process and analyze human language in text or audio form
- Notes Management: Allow users to create, edit, and sort multiple notes
- Playback Controls: Allow users to control playback options such as speed, pause, stop, play, etc.
- Predictive Analytics: Predict future data based on historical data sets
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Recording: With this capability, you can automatically capture, review, and share meeting recordings with time-stamped highlights and easy navigation. Reviewers appreciate being able to revisit conversations, save time on note-taking, and instantly share or reference specific meeting moments.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Speech Recognition: This aspect helps you identify speakers, track talk time, and produce accurate transcripts. Reviewers indicate it usually distinguishes voices well, supports multiple languages, and aids in assigning tasks, though some mention rare misattributions or accent-related errors.
- Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings
- Task Management: Create, manage and track all task activities and progression
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Timecoding: Automatic recording of timestamps from audio/video files
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Video Conferencing: Connect with meeting participants remotely over video

---

Get Advice

We can help you find the software with the features you need.

Features

4.9 (809)

4.9

Based on 809 reviews

## Pricing

Value for money

4.9 (734)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/276054/Fathom/pricing/)

Free

$0.00

Premium

$16.00

Per User,Per Month

It includes:

-   Playlists of Clips
-   Global Search
-   Custom Branding

Team

$15.00

Per User,Per Month

It includes:

-   Team Recordings View
-   Comments & Mentions
-   Keyword Alerts

Business

$20.00

Per User,Per Month

It includes:

-   Single Sign-on Integration
-   Custom Data Retention Policies
-   Advanced Security Controls

Value for money

4.9 (734)

4.9

Based on 734 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (738)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (738)

5.0

Based on 738 reviews

## User reviews

Overall rating

5.0

Based on 809 reviews

Filter by rating

5(782)

4(26)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

WW

Wren W.

Owner

Events Services

### "Makes meetings way easier to keep up with"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 13, 2026

Overall, Fathom has saved me a lot of time and made meetings easier to keep up with. I can stay focused on the conversation and still have notes to look back on later. It is not completely hands-off, but it does most of the annoying part for me.

Pros

Fathom makes it a lot easier to actually pay attention during meetings instead of trying to listen, talk, and take notes at the same time. The summaries are usually solid, and I like being able to go back and find the part of the conversation I need without rewatching the whole thing. It is also really helpful for keeping track of follow-ups and action items.

Cons

It does not always get everything exactly right, especially if people are talking over each other or using specific names and terms. I still have to look over the notes before I send them to anyone. Sometimes the summary is a little more detailed than I need too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Rachel R.

Coder

Computer Software

### "Incredible free plan"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2026

I am very, very glad with this software. From all the meeting notetaker softwares that keep popping up, this is by far the one with the most robust free plan.

Pros

The free plan is super-robust!!! As a small business owner, this is my top priority. Plus, their support for all their customers, even the free plan, is incredible.

Cons

There are some bugs in terms of sharing recordings and granting access. For myself, it's not something I usually care about, but if you're working with a team, be aware that it takes a learning curve.

Alternatives considered

[Firefly](https://www.capterra.com/p/10009059/Firefly/)

[Otter](https://www.capterra.com/p/202799/Otter/)

[tl;dv](https://www.capterra.com/p/10015832/tldv/)

Reasons for choosing Fathom

This has the most robust free plan. If you don't yet have the budget for a lot of software - this is by far the best.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jesse K.

Documentary Editor

Media Production

### "Fathom is good but requires extra work"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 27, 2026

Fathom is a good tool and does it's job well. After using it for about a year I'm looking forward to use native video recording and summary options. Most video call software has this built in now, which makes one less tool to manage.

Pros

Fathom is a simple app to install and seamlessly integrates with most video call software. It provides a decent summary and interface to review calls.

Cons

It became another app to open and manage. It alerted me often than my calendar or video call apps, and it was a secondary layer I had to worry about.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VS

Viktoriya S.

Account Director

Professional Training & Coaching

### "Used Fathom for over 2 years and still love it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2026

Fathom has been an instrumental part the workflow for myself and a wider team for over 2 years now. I like the new tools and improvements and an option to use it for free as well as having paid options.

Pros

I've been using Fathom for over 2years now and still find it great! The new addition I tend to use a lot is shareable playlists of highlights. Playlists let you save highlights from calls into organized collections that are easily sharable. This becomes very useful when keeping feedback across multiple meetings organized. I also use call transcripts as input into other AI analyzers and report builders.

Cons

Then only things i would like to change at this point is to have an option to minimize the Fathom icon on the Team call. It takes too much space on screen

Switched from

[Fireflies](https://www.capterra.com/p/197037/Fireflies/)

Fathom is much easier and more intuitive to use. I like the instant call summary and the quality of recorded calls and option to tag others.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BY

BREE Y.

clerk

Utilities

### "Fathom review "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 28, 2026

Pros

Fathom is wonderful for capturing meetings that require documented minutes. Anthing that makes work or those dreadful meetings easier gets five stars!

Cons

I have no cons to report at this time. Fatham does what it says, captures the words and gets them transribed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Caroline S.

Cellular Health Consultant

Alternative Medicine

### "Great tool - already a must have"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2026

Pros

I’ve tried several tools in this category, but this one truly stands out. The accuracy of the transcription is top-tier, even with background noise, and the AI-generated summaries are a total game-changer for my productivity. It’s incredibly intuitive and easy to use, making it a permanent part of my daily workflow. Highly recommended for anyone looking to save time!

Cons

There is one significant drawback for power users: it is currently not possible to collect Zoom chat data. This makes it difficult to maintain a complete record within a CRM, as any links or notes shared in the chat are lost. It is a fantastic, easy-to-use tool for voice, but the lack of chat integration is a missed opportunity for full CRM automation. Actually, CRM integration does not actually seem to be working despite the possibility being announced. Very frustrating!

Switched from

[Tactiq](https://www.capterra.com/p/196174/Tactiq/)

The transcription was of very bad quality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Associate Software Engineer

Computer Software

### "Fathom - The Ultimate Meeting assistant"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 24, 2025

Pros

The think that I like the most about fathom is that it's ability to generate AI Summaries. I used this tool to take an evaluation of intern and that went too long. So, fathom helped me generate a customized evaluation report based on the transcript generated.

Cons

Nothing as such, but when I referred one of my colleagues on fathom, my points did not increment, maybe the process I followed was wrong.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Ryan R.

Owner

Consumer Goods

### "Ai notetaker becomes invaluable for video meetings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2025

Fathom's support has been helpful too! I've reached out to them on multiple occasions, and have always received a helpful and timely response.

Pros

The Fathom notetaker is genuinely awesome. You can use it in any video meeting (Google, Zoom, Teams, etc.), and it's better than the built-in Google Gemini notetaker (as of the time of writing). The ai summary notes are ACCURATE. Like-- impressively accurate. Like-- more accurate than if you had a human taking notes with you. And because it records the meetings, you can click on a sentence from the ai notes and it will replay that section of the call for extra context! To me, the coolest thing is that it creates "action steps" following a meeting. In addition to insightful meeting summaries that break down each chunk of your conversation/call/talk, it automatically creates a to-do list for you (great for sharing with your counterpart, because you KNOW they aren't taking good notes).

Cons

Sometimes you can't NOT add Fathom to your meetings. That is, sometimes I don't open the Fathom app, or specifically request that it not join a meeting (because I want to save my monthly free credits for other meetings), but it seems to join anyway. If I had a paid plan or infinite credits then I wouldn't have a problem with having it in every meeting; but I'd like to be able to confidently say "don't join this meeting" to save credits for my high-impact meetings. Annoyance I don't know how to solve: I'm an iMac user and make use of the multiple desktops feature, and opening Fathom may switch me to a different "desktop." I never really know where Fathom is going to launch; and though I CAN move the Fathom instance/window around my computer as needed, it'd be nicer if it always just opened in the screen I'M actually in. Nonetheless, none of these minor inconveniences is enough to dissuade me from using Fathom. It's still a 99% benefit to my meetings!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Julian M.

CEO

Education Management

### "Fathom for the win"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2025

I love it! I think it is a must have tool for all companies to be using. This is because if all companies were using it, it would be great to get emails of summary from them too

Pros

Fathom really does help me with note taking, sends the summary of the meeting afterwards, very helpful to catch up. Also the video recordings are so useful to playback and smooth with the transcripts.

Cons

When it sends an email to the attendee, I cannot see what got sent to them. apart from that, it is very very useful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FA

Farouk A.

The Boss

Arts and Crafts

### "Would recommend for any business wanting to truly focus in meeting "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2025

Pros

The ease of use, after the initial setup, does it all. It's been the easiest and most efficient addition to my workflow.

Cons

I wish there were some way to see the notes live. Other than that, there really isn't much I'd change.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/276054/Fathom/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Zoom Workplace vs Fathom](https://www.capterra.com/compare/144037-276054/Zoom-Video-Conferencing-vs-Fathom)[Slack vs Fathom](https://www.capterra.com/compare/135003-276054/Slack-vs-Fathom)[Outreach vs Fathom](https://www.capterra.com/compare/159318-276054/Outreach-vs-Fathom)[Gong.io vs Fathom](https://www.capterra.com/compare/157969-276054/Gong-io-vs-Fathom)

[Clari Copilot vs Fathom](https://www.capterra.com/compare/194117-276054/Wingman-vs-Fathom)[Apollo.io vs Fathom](https://www.capterra.com/compare/158696-276054/Apollo-vs-Fathom)[Close vs Fathom](https://www.capterra.com/compare/132667-276054/Close-io-vs-Fathom)