--- title: "Fathom Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fathom Software - reviews, pricing plans, popular comparisons to other Conversation Intelligence products and more." source_url: "https://www.capterra.com/p/276054/Fathom/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Fathom Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Fathom ## What is Fathom? Fathom, the #1-rated AI meeting partner, captures what matters in every conversation and turns it into momentum for what comes next. Now part of Superhuman. Meeting Capture: Bot-based or fully Bot-Free capture across Zoom, Google Meet, and Microsoft Teams, with support for multiple languages. Bot-free available on Mac now; Windows coming soon. Mobile: iOS app AI Summaries: Action items, follow-up email drafts, and 17+ summary templates. CRM Sync: Summaries and notes sync automatically to HubSpot, Salesforce, and Close, with integrations for Slack, Notion, Asana, and Zapier. Meeting Intelligence: Ask Fathom surfaces answers across your entire meeting history, Trackers proactively alert you when topics you care about come up, and AI Scorecards help you assess call quality. Fathom's MCP integration connects that same knowledge to Claude and ChatGPT. Outcome: Teams cut post-meeting admin work and turn every conversation into a searchable, connected knowledge base. ## What is Fathom used for? [Call Recording](https://www.capterra.com/call-recording-software/)[Transcription](https://www.capterra.com/transcription-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Recognitions Best ease of use Overall rating Based on 828 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $16 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - AI Sales Assistant / 2026 - Call Recording / 2026 - Conversational AI Platform / 2026 - Meeting / 2026 - Transcription / 2026 - Artificial Intelligence / 2025 - Inside Sales / 2025 - Sales Coaching / 2025 - Sales Enablement / 2025 - Sales Engagement Platform / 2025 - Sales Force Automation / 2025 - Sales Forecasting / 2025 - Speech Analytics / 2025 Our "Best of" badge program showcases products with the highest ratings... - AI Sales Assistant / 2026 - Call Recording / 2026 - Conversational AI Platform / 2026 - Meeting / 2026 - Transcription / 2026 - Artificial Intelligence / 2025 - Inside Sales / 2025 - Sales Enablement / 2025 - Sales Force Automation / 2025 - Sales Forecasting / 2025 ## Fathom alternatives Highest Rated [Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) [4.5 (562)](https://www.capterra.com/p/157977/Salesloft/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,244)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Apollo.io](https://www.capterra.com/p/158696/Apollo/) [4.5 (399)](https://www.capterra.com/p/158696/Apollo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158696/Apollo/) ## FAQs about Fathom Overview ### What problems does Fathom solve? Fathom solves the burden of taking notes while leading virtual meetings by recording calls, producing searchable transcripts, and turning discussions into summaries, decisions, and assigned follow-ups. Sales teams, project managers, customer success staff, recruiters, coaches, and client-facing professionals benefit from sharing recaps, tracking commitments, updating CRM records, and revisiting exact conversation moments. Answer based on 689 reviews Overview ### Which roles and teams benefit most from Fathom? Fathom is most used by executives, founders, and business owners who need concise meeting records and follow-up visibility. Executive assistants and operations leaders use it to document decisions and coordinate actions, while sales, account management, customer success, and project teams capture client discussions, track commitments, and prepare next steps. Answer based on 809 reviews Overview ### What company size and industries is Fathom built for? Fathom is for individuals and teams of all sizes, with small businesses representing 92% of reviewers and Marketing and Advertising the top industry at 14%. It also serves sales, customer success, product management, HR, and recruiting teams, with users in Computer Software (11%) and IT Services (8%). Answer based on 809 reviews Features and Usability ### What are the key features of Fathom? Fathom includes core meeting tools for automatic transcription, recording, speech recognition, and call transcription, creating searchable records of conversations and identifying speakers. Its AI/Machine Learning and natural language processing generate meeting notes, summaries, and action items. Collaboration tools support sharing recordings and follow-up with participants, while annotations mark important discussion points. Answer based on 305 reviews Pricing ### How much does it cost and what fees or limitations are included? Fathom offers a free plan with meeting summaries, follow-up emails, and recording downloads. Paid options are Premium at $16/user/month, Team at 15/user/month for two or more users, and Business at 20/user/month for two or more users. A free trial is available; reviewers value the free tier, though some find premium pricing high and advanced summaries paid. Answer based on 76 reviews Integrations ### Which third-party tools and platforms does Fathom integrate with? Fathom integrates with over 50 integrations, including Google Meet, Microsoft Teams, Zoom Meetings, Notion, HubSpot CRM, Zapier, Slack, and Microsoft Outlook. Its connections cover video meetings, CRM, automation, collaboration, calendars, and document workflows; reviewers also cite Google Drive, Google Calendar, and Calendly. Answer based on 222 reviews Getting Started and Support ### How easy is it to onboard and train a team on Fathom? Fathom is easy for most team members to set up and learn, with webinars, documentation, and videos supporting adoption. Reviewers report that nontechnical users can get started quickly through introductory tutorials and an intuitive interface. Admins and teams configuring advanced settings, sharing permissions, or recording options may need more time and guidance. Answer based on 23 reviews Getting Started and Support ### What customer support options does Fathom offer, and how do users rate the experience? Fathom offers email/help desk, FAQ/forum, a knowledge base, and chat. Users generally describe support as responsive, helpful, and human, with quick troubleshooting and timely answers. However, some report serious frustration with delayed responses to account-change requests, which contributed to lost access to historical customer data. Answer based on 142 reviews Security ### How does Fathom handle data security and access control? Fathom protects meeting privacy by notifying participants about recordings in advance and allowing users to set the agent to join calls automatically or only with permission. It provides sharing permissions and keeps recordings behind login access; one reviewer states it does not sell data. Automatic recording can create consent concerns, and verified Google Meet settings may block access. Answer based on 13 reviews ## Who uses Fathom? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,714 Conversation Intelligence reviews Not all transcription software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Speech-to-Text Analysis** (**68%** of reviewers rated this feature as critical) - **Automatic Transcription** (**54%**) - **Automatic Transcription Services** (**47%**) Fathom supports **Speech-to-Text Analysis** and **Automatic Transcription**, so teams can turn spoken conversations into searchable text and review meeting content more quickly. However, it does not include **Automatic Transcription Services**. Instead, it offers **Speech Recognition** (**49%**) and **Natural Language Processing** (**43%**), which can help businesses identify spoken words more accurately and pull useful context from conversations, allowing teams to document discussions faster and find key insights with less manual work. Speech-to-Text Analysis 4.8 (51) 68.63% of 51 reviewers that rated this feature as important or highly important Analyze, correct, and monitor speech for transcriptions or recordings Automatic Transcription 4.9 (368) 85.33% of 368 reviewers that rated this feature as important or highly important It gives you fast, accurate transcripts with linked timestamps and actionable summaries. Reviewers appreciate how it eliminates manual note-taking, lets them focus on meetings, and makes searching or sharing key points easy. Some mention minor errors but value the overall efficiency. Speech Recognition 4.8 (354) 76.84% of 354 reviewers that rated this feature as important or highly important This aspect helps you identify speakers, track talk time, and accurately transcribe conversations. Reviewers indicate it reliably distinguishes voices, supports multiple languages, and aids in assigning tasks. Some users report occasional misattribution, but most find it accurate and helpful. Natural Language Processing 4.8 (204) 68.63% of 204 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Recording 5.0 (433) 76.91% of 433 reviewers that rated this feature as important or highly important With this capability, you can automatically capture and revisit meetings, access time-stamped highlights, and share recordings instantly. Reviewers appreciate how it saves time, enables focus during calls, and makes reviewing or sharing specific moments easy and efficient. Call Transcription 4.9 (276) 76.45% of 276 reviewers that rated this feature as important or highly important You receive searchable, accurate call transcripts and summaries right after meetings. Some users say this helps them recall details, share notes, and focus on conversations instead of note-taking. Reviewers note occasional minor inaccuracies but find the tool reliable and time-saving. Fathom 41 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Item Tracking: Track the status of discussed/agreed tasks - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Automatic Transcription: It gives you fast, accurate transcripts with linked timestamps and actionable summaries. Reviewers appreciate how it eliminates manual note-taking, lets them focus on meetings, and makes searching or sharing key points easy. Some mention minor errors but value the overall efficiency. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transcription: You receive searchable, accurate call transcripts and summaries right after meetings. Some users say this helps them recall details, share notes, and focus on conversations instead of note-taking. Reviewers note occasional minor inaccuracies but find the tool reliable and time-saving. - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Entry: The process of entering information or updating records in a computer system or database - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Sales Teams/Organizations: Caters to sales teams - Live Chat: Ability to chat online in real time - Meeting Management: Fathom offers reminders, easy meeting launches, and organized records. Users think it streamlines meeting prep, keeps them focused by automating notes, and simplifies follow-up with summaries and action items sent to all participants, especially with integrations like Outlook and Zoom. - Meeting Notes: Create and share notes/annotations taken during meetings - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Notes Management: Allow users to create, edit, and sort multiple notes - Playback Controls: Allow users to control playback options such as speed, pause, stop, play, etc. - Predictive Analytics: Predict future data based on historical data sets - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Recording: With this capability, you can automatically capture and revisit meetings, access time-stamped highlights, and share recordings instantly. Reviewers appreciate how it saves time, enables focus during calls, and makes reviewing or sharing specific moments easy and efficient. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech Recognition: This aspect helps you identify speakers, track talk time, and accurately transcribe conversations. Reviewers indicate it reliably distinguishes voices, supports multiple languages, and aids in assigning tasks. Some users report occasional misattribution, but most find it accurate and helpful. - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timecoding: Automatic recording of timestamps from audio/video files - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 4.9 (810) 4.9 Based on 810 reviews ## Pricing Value for money 4.9 (735) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/276054/Fathom/pricing/) Free $0.00 Premium $16.00 Per User,Per Month It includes: - Playlists of Clips - Global Search - Custom Branding Team $15.00 Per User,Per Month It includes: - Team Recordings View - Comments & Mentions - Keyword Alerts Business $20.00 Per User,Per Month It includes: - Single Sign-on Integration - Custom Data Retention Policies - Advanced Security Controls Value for money 4.9 (735) 4.9 Based on 735 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (739) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (739) 5.0 Based on 739 reviews ## User reviews Overall rating 5.0 Based on 828 reviews Filter by rating Counts reflect reviews available in this feed. 5(800) 4(27) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Oriel S. Solutions Architect ### "Effortless Meeting Transcripts and Actionable Recaps with Fathom" 5.0 November 11, 2026 As an independent consultant I run client meetings alone, so I cannot lead the discussion and take complete notes at the same time. Fathom gives me a reliable record of long scoping meetings: decisions, logistics and action items are captured, and I can prepare my debrief and follow-up from the recap and the transcript instead of from memory. Pros Fathom recorded and transcribed a full 88-minute client kickoff meeting for me without any setup effort. Right after the call I received a recap by email with the key points and the action items, and the full transcript with speakers was available online. I could stay focused on the conversation instead of taking notes, and I used the transcript afterwards to go back to the exact wording of what was said. Cons Nothing blocking. Two small things: the automatic summary is quite factual and misses some of the tone of the discussion, so I still open the transcript for nuance. A proper noun (an internal entity name) was also transcribed incorrectly in a French-language meeting. Leonardo B. Sales Coordinator ### "Actionable Feedback That Levels Up My Sales Calls" 5.0 November 11, 2026 Having to set up OBS to record my calls every time. Pros I like being able to get feedback on what I need to improve in my sales calls. Cons I don’t think it understands subtext very well. Punith R. Head of Growth Used the software for: Less than 1 year ### "Automatic Meeting Recording, Summaries, and Action Checklists in One Place" 5.0 November 11, 2026 It automatically records meetings and provides transcripts along with summaries. Pros Fanthom helps record meetings automatically, summarizes each meeting, and creates an action-point checklist for each person individually. Every meeting recording is available for reference, and follow-up meetings also start easily with the earlier meeting points generated by Fanthom. Cons It would be great if Fanthom offered APIs so we could integrate our custom CRM. That way, meeting recordings, transcripts, and summaries could be automatically synced to our CRM. Flavia C. Senior Tech Recruiter Used the software for: 1-3 years ### "Convenient, Reliable Meeting Recording with Fast AI Notes" 4.5 November 8, 2026 As a recruiter managing multiple interviews and meetings throughout the day, keeping accurate records of conversations can be time-consuming. Fathom solves this by automatically recording, transcribing, and generating AI-powered meeting notes, allowing me to focus on the conversation instead of taking notes manually. One of the biggest benefits is how quickly the notes and recordings become available after each meeting. This makes it easier to review candidate responses, prepare evaluations, and follow up without delays. The automatic recording settings and meeting reminders also reduce the risk of forgetting to document important conversations. Having everything organized and easily shareable within Fathom, without filling up my Google Drive storage, makes the entire process more efficient. Overall, it saves me time on administrative tasks and allows me to focus more on the interviews themselves. Pros What I like most about Fathom is how convenient and reliable it is for recording meetings and generating notes. I can customize the settings to automatically record and transcribe meetings, which is particularly useful when managing multiple interviews throughout the day. The meeting reminders are also a nice touch. One of its biggest advantages is how quickly the recordings and AI-generated notes become available after a meeting. Unlike some other tools I've used, where processing can take quite a while, Fathom delivers the results quickly, allowing me to review conversations and follow up without unnecessary delays. The interface is intuitive, sharing recordings and notes is straightforward, and I appreciate that everything is stored within the platform rather than taking up space in my Google Drive. Overall, it's a practical, efficient tool that makes meeting documentation much easier to manage. Cons One thing I dislike is that the option to record meetings without having the AI notetaker appear as a separate participant is only available for Mac users. I appreciate that meeting participants should always be aware they're being recorded, but having an additional bot in every call creates unnecessary visual clutter, especially in meetings with multiple participants. I would love to see this feature available on Windows as well, since it would make the experience cleaner and less distracting without compromising transparency. Rahman H. Senior software engineer Used the software for: Less than 1 year ### "Super Easy Meeting Focus with Helpful Summaries, To-Dos, and Screen Recording" 5.0 November 8, 2026 As a developer, it helps me with keeping tracks of my meetings with the stakeholders. Pros It's super easy to use and helps me focus in my meetings and check the summary and todos later. I also use the screen recording. Cons The limit for Microsoft teams which forces us to send a bot. Aubrey G. Account Manager Used the software for: 1-3 years ### "Fathom: The Best Notetaker for Seamless, Digestible Meeting Summaries" 5.0 November 6, 2026 It is grabbing the info from the meeting and auto sorting it for me in a way that is easily sharable with others. It saves me a lot of time and brings in details that I missed even when I take my own notes. Pros Fathom is the best notetaker I have used. It seamlessly records the meeting in digestable parts. Cons Sometimes it can add repetitive tasks to the to do list. Javeed K. Co-Founder & Chief Growth and People Officer Used the software for: Less than 1 year ### "My Go-To Companion for Every Meeting" 5.0 November 5, 2026 It’s become my go to tool, to maintain, record, design and direct myself to better organized work Pros One of the best, has become my companion to every meeting, every huddle and connected with my Claude has become the best tool Cons Nothing much, love it and will be using it Cynthia O. Project Manager Used the software for: 1-3 years ### "Best Meeting Note Taker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 My overall experience with Fathom has been so good if not perfect because it is easy to set up, to use and it makes meetings easier to manage without taking notes all the time. Pros I like how it monitors my meetings and it is always available to join my meetings. I love how it records meetings and creates summaries automatically. It also saves time and makes it easy for me to keep track of important points. My holy grail. Cons I dislike that the transcripts can be wrong and need corrections which takes time, especially when accents are difficult to recognize. OfficeOps W. Owner Used the software for: Less than 1 year ### "Makes meetings way easier to keep up with" 4.0 July 14, 2026 Overall, Fathom has saved me a lot of time and made meetings easier to keep up with. I can stay focused on the conversation and still have notes to look back on later. It is not completely hands-off, but it does most of the annoying part for me. Pros Fathom makes it a lot easier to actually pay attention during meetings instead of trying to listen, talk, and take notes at the same time. The summaries are usually solid, and I like being able to go back and find the part of the conversation I need without rewatching the whole thing. It is also really helpful for keeping track of follow-ups and action items. Cons It does not always get everything exactly right, especially if people are talking over each other or using specific names and terms. I still have to look over the notes before I send them to anyone. Sometimes the summary is a little more detailed than I need too. CO Coder Coder Used the software for: Less than 1 year ### "Incredible free plan" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 I am very, very glad with this software. From all the meeting notetaker softwares that keep popping up, this is by far the one with the most robust free plan. Pros The free plan is super-robust!!! As a small business owner, this is my top priority. Plus, their support for all their customers, even the free plan, is incredible. Cons There are some bugs in terms of sharing recordings and granting access. For myself, it's not something I usually care about, but if you're working with a team, be aware that it takes a learning curve. [View all Reviews](https://www.capterra.com/p/276054/Fathom/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Slack vs Fathom](https://www.capterra.com/compare/135003-276054/Slack-vs-Fathom)[Apollo.io vs Fathom](https://www.capterra.com/compare/158696-276054/Apollo-vs-Fathom) [Gong vs Fathom](https://www.capterra.com/compare/157969-276054/Gong-io-vs-Fathom)[Outreach vs Fathom](https://www.capterra.com/compare/159318-276054/Outreach-vs-Fathom)