# Page 11 | Fathom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Fathom the right Conversational AI Platform solution for you? Explore 807 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276054/Fathom/reviews

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Fathom

5 (807)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Fathom

## Showing most helpful reviews

Showing 251-275 of 807 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Mary C.  
CHRO  
Human Resources  
Used the software for: I used a free trial

### "Awesome Tool"

November 5, 2024

5.0

Awesome, i definitely will recommend this to my team

Pros

The note taking feature it saves me a lot of time.

Cons

Not that I can think of for now , it work well so far.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Ease of use than the other tools and the meeting analysis

Review Source

ES

Emilee S.  
Program Manager  
Education Management  
Used the software for: Less than 6 months

### "10/10 fav AI note taker "

December 13, 2024

5.0

10/10 my favorite part is how detailed the summary email is and the fact that I can rewatch the entire meeting if need be.

Pros

Very easy to use, great summary email sent after meetings.

Cons

Only issue I’ve had so far is Fathom sometimes not opening up automatically at each meeting and I won’t notice until after we have already began.

Review Source

NC

Nathan C.  
Director of Marketing and Communications  
Religious Institutions  
Used the software for: Less than 6 months

### "Stay Focused During Meetings"

December 12, 2024

5.0

Super convenient way to have notes during an online meeting so I can focus on being present in the meeting, not multi-tasking.

Pros

Easy to use. Let Fathom take your notes and offer a great and accurate summary. Particularly impressive is how it's not just a linear summary, if a topic is talked about in various places in the meeting, it keeps it categorized where it should be in the summary notes.

Cons

Sometimes more than one Fathom notetaker shows up in a meeting, so I get multiple meeting recaps which each vary a bit - making me question which is most accurate. The two should compare notes in the background and send the same summary to everyone.

Review Source

Richard James M.  
Founder  
Design  
Used the software for: Less than 6 months

### "Streamlined, simple, and straightforward!"

September 23, 2024

5.0

Fathom solves the problems for me to take notes from meetings and assign tasks to attendees moving forwards. It just works and works very well.

Pros

I've found Fathom to be brilliant tech solution. Both the paid and free version offer amazing value for money, and have saved me countless hours. I've previously used Fireflies, but I've found Fathom to be better for all my needs. Keep up the good work.

Cons

The only downside is when you have a meeting that doesn't have Fathom added. Then you have to take notes.

Switched from

[Fireflies](https://www.capterra.com/p/197037/Fireflies/)

It is more cost-effective than using Fireflies and delivers more of what I need for my day-to-day work.

Review Source

JF

Jay F.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fathom is incredible, I don't even have to take notes anymore!"

November 19, 2024

5.0

Pros

It records the entire call which helps me review it later. It takes notes for me so it makes it much easier for me after the meeting. I dont' have to do it myself. It summarizes and records action steps. It joins every single meeting automatically. I use it all the time. It's so easy to use and implement into your meetings. It just syncs with my calendar atuomatically. Their team is so helpful with getting any support I needed.

Cons

There are no downsides, besides it actually being seen in the meeting itself. Ideally it would be nice if it was in the background but that's not possible with the meeting softwares I use

Review Source

WA

Wes A.  
District Director  
Machinery  
Used the software for: 6-12 months

### "Couldn't work without it"

October 10, 2024

5.0

I use it for all of my zoom meetings to create a summary and its very useful

Pros

So easy to use and accurate. It really does better than my human staff!!

Cons

Nothing at all. There are still things to learn on it

Review Source

AT

Allie T.  
Talent Acquisition Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Has Maximized my note-taking potential!"

October 30, 2024

5.0

I used to have to re-watch a lot of my interviews to make sure I have all the notes and Fathom has cut down my time so much. I love the recaps it sends me after my work meetings and when I do trainings, I can send a quick recap instead.

Pros

I love Fathom as a resource! I work remote and have a lot of daily virtual meetings and interviews and this has been a game changer in maximizing my note-taking potential!

Cons

I cannot think of anything I dislike at this time.

Review Source

MM

Matt M.  
Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The best AI notetaker. Period."

November 6, 2024

5.0

Pros

Fathom is genuinely the only AI writing tool that you can trust. It is actually remarkable how effective it is at summarising the entire meeting. Even if you come back to a talking point later on, it puts it into the correct context. If you decide on an issue and then change your mind on that issue, it notes the correct decision. Its unbelievable.

Cons

I'd like to see a zapier integration that allows ai summary and trascript to be extracted in the same action. But with summaries being so good, its almost not necessary.

Review Source

SD

Shiva D.  
Project Manager  
Accounting  
Used the software for: Less than 6 months

### "MY PERSONAL ASSISTANT - LOVE IT"

October 16, 2024

5.0

AMAZING, it has automated so much work for me.

Pros

I am a project manager and have 10s of meetings everyday and I conduct many interviews on daily basis, Fathom helps me take the minutes of meeting without any dedicated resource for it and it is very accurate. I can track everything and forget nothing with help of Fathom.

Cons

Nothing as such, just sometimes the content is not accurate which I think will improve in future, so no worries.

Review Source

JR

Joaquín R.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Tried many but found the best"

March 27, 2025

5.0

Pros

The best transcripts: you can choose different summary settings in order to get specific insights (for example, for sales).

Cons

UI could be improved, I could't find "grouping" capabilities besides the "playlists", but they require to highlight some text in transcripts 🤷

Review Source

DM

Diane M.  
Marketing and Member Program Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Ease of use and accurate note taking"

March 4, 2025

5.0

Been easy to use and pops up when we have meeting scheduled to remind us to use it. Many of our clients have started using it as well and very accepting of the use of this AI tool

Pros

Ease of use and accuracy of notes. great for summarizing key takeaways and developing the action item list

Cons

There is nothing to complain about at this point.

Review Source

MB

Matt B.  
Account Executive  
Accounting  
Used the software for: I used a free trial

### "Deal Saving Software"

November 5, 2024

5.0

Fathom has greatly improved the notes I take from a demo and often pulls out insights and details that I might have missed. I use it on every call!

Pros

Fathom has greatly improved the notes I take from a demo and often pulls out insights and details that I might have missed. I use it on every call! Fathom also integrates amazing with Hubspot!

Cons

Occasionally I have to manually add it to a meeting.

Review Source

Jesse K.  
Documentary Editor  
Media Production  
Used the software for: Less than 6 months

### "Fathom is a great call assistant"

November 18, 2024

5.0

I've been Fathom for a few weeks now and it's been a great tool for my calls.

Pros

Fathom offers a simple way to record and transcribe your video calls. With AI it can also summarize, give action steps, and also (my favorite) let you chat with a bot about the conversation. That helps pull out specific timecodes for topics discussed.

Cons

The Mac app can be a little finicky to install. You also can't reposition the main Fathom window on Mac.

Review Source

DF

David F.  
EVP  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Super easy to use and very powerful features provided"

December 10, 2024

5.0

Pros

The fact that each recording provides not only a full transcript that syncs to the video playback but also the actions summary is really useful.

Cons

Would be good if there were more options on who should automatically receive the recording link - for example, a set list of team members not on the original calls but who should be sent the link to view.

Review Source

CM

Cori M.  
Customer Success  
Computer Software  
Used the software for: Less than 6 months

### "Life changer "

October 23, 2024

5.0

Note taking, helping me stay on top of my meetings, I love the summary and how I don't forget any action items because they are available and ready in my email

Pros

I absolutely love that I can focus on being present in the meeting and not worry about taking notes. This AI has changed my work life. It's so easy to set up, I use it every day, multiple times a day.

Cons

Nothing, I wish it was always free, for all features, but that's not possible.

Review Source

JL

Jim L.  
Project Manager IT  
Information Technology and Services  
Used the software for: I used a free trial

### "Not Bad! It Works Well"

December 19, 2024

5.0

Easy to use and excellent output in the emailed notes

Pros

Very intuitive and thorough. it does the job well.

Cons

It is not quite perfect with names or strong accents. but it is still pretty good.

Review Source

EW

Elissa W.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Most helpful ai companion"

October 9, 2024

5.0

Pros

Everything!! Makes note taking and meeting summaries so easy.

Cons

Nothing. I use this daily and I love it.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Was recommended to me as an alternative and I tried it out. Love love fathom.

Review Source

KR

Katie R.  
Sales Coordinator  
Consumer Goods  
Used the software for: Less than 6 months

### "Great tool for my team"

January 29, 2025

5.0

I have been using Fathom to record all my meetings for the past three months. It is a great tool.

Pros

I love how Fathom creates accurate meeting notes for my team.

Cons

There is nothing that I have disliked so far.

Review Source

SE

Sevy E.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fathom has been essential for my education."

April 11, 2025

5.0

Helped me summarize meetings and save me a bunch of time

Pros

Best part is being able to see a full summary of my meetings, with clear next steps.

Cons

I would like a phone app so that I can record in person meeting aswell.

Review Source

DP

Davide P.  
Brand designer  
Design  
Used the software for: 6-12 months

### "Brand designer"

December 19, 2024

5.0

Pros

All. It' my assistant for every call so I don't lost anything

Cons

Nothing. It's good and efficient. I can't do without

Review Source

DP

Daniel P.  
Associate Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "xFathom great at video note-taking clunky for in-person meetings"

January 30, 2025

4.0

Fathon helps me track the action items mentioned in a meeting and is a simple way to focus on the conversation without having to jot down notes which derails or delays meetings

Pros

Fathom summarizes key points based on conversation and creates action items based on any to-do's mentioned in the conversation.

Cons

Fathom is designed to be used with video meetings and is not optimized for in-person meetings

Review Source

AD

Akash D.  
Director  
Financial Services  
Used the software for: I used a free trial

### "Great time saver!"

November 18, 2024

5.0

Amazing, use it for all my meetings now, where possible

Pros

How short and clear the summaries were and how accurate it was

Cons

Only thing I struggled with was sometime the it gets figures slightly wrong

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "NO MORE Handwritten Note Taking!!!!!!!"

September 4, 2024

5.0

I LOVE this AI tool. I have neuropathy so typing fast and accurately is sometimes hard. Fathom enables me to catch anything I may have missed during a meeting and allows me to copy and paste and playback the video to see who made the motion or statement.

Pros

VERY EASY to use! Automatically records and sends the transcript to your email so you can copy and paste into a report. The email includes the video recording, transcript, and summary.

Cons

NOTHING! It is 98% accurate with the transcript.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Fathom records both video and transcript whereas Otter only records transcript and Fathom records the whole meeting not just 30 minutes like Otter.

Review Source

JA

Jovan A.  
Managing Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "FATHOM - A must have for all businesses"

December 30, 2024

5.0

Exceeded my expectations especially on speed.

Pros

Ease of use / always records and sends to attendees

Cons

There is nothing that I dislike. It is great in many languages.

Review Source

Mattison G.  
Founder  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Amazing Product"

October 3, 2024

5.0

I've had a very positive experience, I enjoy all the features

Pros

I like all the features, especially the Ask Fathom feature and the meeting summery

Cons

I haven't found anything I dislike about Fathom yet.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

better AI, better summary, easier to use

Review Source

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