# Page 12 | Fathom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Fathom the right Conversational AI Platform solution for you? Explore 807 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276054/Fathom/reviews

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Fathom

5 (807)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Fathom

## Showing most helpful reviews

Showing 276-300 of 807 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Sergio S.  
Implementation Specialist  
Broadcast Media  
Used the software for: Less than 6 months

### "Great notetaking software"

March 20, 2025

5.0

A++, the ability to take record notes while still being an active participate in meetings.

Pros

Takes great meeting notes with the ability to use prompts as highlights. Very useful for meeting notetaking.

Cons

Sometime heavy accents or complicated names do not transcribe with 100% accuracy, but this is not a deal breaker.

Review Source

PI

Parsa I.  
CEO  
Sports  
Used the software for: Less than 6 months

### "Fathom Rocks!"

September 14, 2024

5.0

Pros

Its simplicity and the AI feature that answers any questions in related to the conversation took place at the meeting.

Cons

sometimes the integration with google meet does not work. And I would like to have it be activated even if there are no guests in the meeting, and it's just me talking to the screen so it captures the important notes. i.e. podcast

Switched from

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

Fathom has a much more user friendly system and also its AI features are absolutely a game changer.

Review Source

EM

Emily M.  
Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Game Changer"

October 15, 2024

5.0

Pros

Ease of link sharing, search to find key words in the transcript, structuring action points and meeting notes.

Cons

When the Pro free trial ended! The Pro features are the best part, but my business can't supply licenses for all staff at this point.

Review Source

ER

Ethan R.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Love it! Great Software"

January 6, 2025

5.0

Very good experience with Fathom works as promised.

Pros

Ease of use and the use of AI to take notes on the call.

Cons

Nothing everything looks great and is easy to use.

Review Source

RJ

Robert J.  
CEO  
Management Consulting  
Used the software for: Less than 6 months

### "Wow. 100% Endorsement"

April 2, 2025

5.0

It does what I need and so fast! SO Impressive.

Pros

accuracy is superb. The turnaround time is amazing

Cons

nada. It's really hard to find something to say that is negative.

Review Source

LL

Lauren L.  
Owner  
Education Management  
Used the software for: I used a free trial

### "Cuts my time in half!"

December 18, 2024

5.0

\-it has been great to feel more prepared and knowledgeable before meeting - I can really focus on the people and not the follow-up

Pros

\-cut my meeting prep and follow-up in half

Cons

\-sometimes it is a bit buggy when I try to copy the emails

Review Source

CS

Charles S.  
Project Manager  
Computer Software  
Used the software for: Less than 6 months

### "Game Changer for client meetings"

December 5, 2024

5.0

Brilliant. Saves me so much time in generating notes and minutes and is very accurate

Pros

Vastly reducing admin time to focus on more pressing tasks. Very easy to use.

Cons

Would love an option for clients to download video from Fathom website if they want to have a local copy. Can't see this on the client screen, though I may have missed something.

Review Source

JH

Joe H.  
VP of Sales  
Consumer Goods  
Used the software for: Less than 6 months

### "Fathom - Where have you been my whole life?!"

December 16, 2024

5.0

Great experience right away. Wish I would have known about this application years earlier.

Pros

Note Taking, AI highlighting, summary feature, highlight feature.

Cons

Auto Note and Summary Send. I figured out how to change it to manual through the support team.

Review Source

MK

Mikki K.  
Product Owner  
Human Resources  
Used the software for: Less than 6 months

### "Only AI note taker you’ll ever need "

November 28, 2024

5.0

Let’s me focus during a meeting and not have to jot down every single word.

Pros

Being able to ask questions about a call

Cons

No timestamp on transcriptions , and doenst work well on google meet

Review Source

LS

Luke S.  
Founder  
Accounting  
Used the software for: Less than 6 months

### "Amazing product!"

November 11, 2024

5.0

Amazing - I am a bad notetaker and Fathom does summaries better than I ever could.

Pros

It saves so much time and summarizes meetings much better than I ever could on my own. Customer support is excellent as well and it was easy to set it up.

Cons

Sometimes doesn't launch automatically when meetings begin.

Review Source

TL

Trina L.  
Director of Training and Implementation  
Real Estate  
Used the software for: I used a free trial

### "Implementation and Training"

November 21, 2024

5.0

If I could give 10 stars I would! This product is fabulous!

Pros

The notetaking is by far the best thing ever!

Cons

Fathom is great, I recommend it to all of my colleagues!

Review Source

Oliver W.  
CTO  
Computer Software  
Used the software for: Less than 6 months

### "Fathom feels like magic"

August 29, 2024

5.0

Pros

Fathom writes really nice meeting notes at the perfect level of detail - summarising all the key points but still easy to skim. If I come of off a call and want to make sure I heard something right, being able watch back calls and jump to when specific points were made is also a massive time-saver.

Cons

The only issue I have seen is that sometimes Fathom creates action items for things that were already resolved on the call. Really not a big deal tho!

Review Source

JG

Jose G.  
Director of operations  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Fathom is awesome"

October 24, 2024

5.0

I feel I have an assistant who takes notes record and makes my life easier

Pros

Very smooth, automatic, a real support for anybody m

Cons

No cons so far, the tool has been really helpful

Review Source

ER

Elisheva R.  
Owner and doctor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Amazing time saver"

February 12, 2025

5.0

Easy to use, saves me so much time writing up my notes

Pros

the AI integration and ability to summarize my meetings

Cons

Inability to use the app outside of a video meeting - I would like in-person capabilities too

Review Source

TW

Thomas W.  
Founder CEO  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Un-FATHOM-ably good"

October 29, 2024

5.0

Amazing. Really love it. As I said, it's just so easy. All my clients and connections love it too.

Pros

It's so easy. I love the executive summaries. I haven't used the integrations yet, but the one into hubspot sounds so awesome. It's just a game changer.

Cons

Some accuracy issues, but not significant.

Review Source

cP

charles P.  
industrial designer  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### ""does everything i need just wish there was a mobile version""

March 20, 2025

5.0

Pros

records and documents everything I need and provided accurate bullet points

Cons

only complaint I have is there is no mobile app version

Review Source

VN

Valerie N.  
Account Manager  
Computer Software  
Used the software for: I used a free trial

### "Good tool to take care of my meeting notes"

October 14, 2024

4.0

I attend a lot of meetings whith clients and it helps me manage the notes of the meeting so that I can refer to them.

Pros

It is prompt and quick in joining meetings and taking notes, the delivery of the notes is quick as well.

Cons

Sometimes when I cancel the meeting from Fathom plug in, it puts me out of the meeting.

Review Source

KT

Kyle T.  
COO  
Information Technology and Services  
Used the software for: I used a free trial

### "Amazing product and customer service"

August 29, 2024

5.0

It's been great so far. I've received great customer service and have had no major issues!

Pros

easy to use, intuitive, saves time and helps us focus on meeting

Cons

not yet on mobile! that would be useful for on the go meetings. But i understand the priority

Alternatives considered

[Fireflies](https://www.capterra.com/p/197037/Fireflies/)

Reason for choosing Fathom

more user friendly compared to the alternative.

Review Source

KC

Katie C.  
Project Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Note Taking Software"

November 11, 2024

5.0

It has been great to use! It has made meetings so much smoother.

Pros

AI Note tools, it was great for there to be note taking with action items.

Cons

Not always super confident on how to turn off the note taking, if we need to pause something.

Review Source

YH

Yousuf H.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Awesome app"

October 11, 2024

5.0

It is one of the best app i have used and has made my life easier

Pros

Call recording + transcription it’s extremely useful for my agency

Cons

Don’t know maybe integration with different apps? I don’t have any bad experience yet

Review Source

HN

Hamza N.  
Ceo  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Makes life easy"

September 28, 2024

5.0

It's made my life easier, my coaching calls are more effective, my clients are getting better results because they're getting notes automatically sent to them from our coaching calls.

Pros

It is extremely easy to use and gives me the breakdown and summary that I am looking for.

Cons

Nothing to dislike so far, everything is working as it should

Review Source

SB

Saam B.  
Product Manager  
Financial Services  
Used the software for: Less than 6 months

### "Game Changer for Note Taking"

September 9, 2024

5.0

It's been a game-changer for note taking. Manually taking notes during meetings can be time-consuming and distracting. Fathom automates this process, allowing me to focus on the conversation and engage more fully.

Pros

Fathom is amazing! It's been a game-changer for my productivity. The ability to automatically record, transcribe, and summarize meetings is incredible. I no longer have to worry about taking notes during calls, which means I can focus more on the conversation. Plus, the summaries are really helpful for recapping key points and identifying action items. It's like having a personal assistant for your meetings.

Cons

I wish the transcription was better at knowing who exactly was talking. Sometimes it gets mixed up.

Review Source

DD

Dave D.  
Director of Training  
Real Estate  
Used the software for: Less than 6 months

### "Best Zoom AI platform on the market!"

January 30, 2025

5.0

Pros

Incredible Zoom integration. Does such a great job capturing the meeting content and organizing it in a highly effective way!

Cons

Nothing! I do wish it would have an option to 'hide' the participant that is the Fathom bot.

Review Source

AW

Andrew W.  
Administrative Assistant  
Airlines/Aviation  
Used the software for: I used a free trial

### "Great AI Summary Tool"

October 4, 2024

5.0

Pros

The AI summaries are very accurate and integrating them with other software is very helpful.

Cons

Nothing, I enjoy everything I have seen so far.

Review Source

DM

Doug M.  
CEO  
Accounting  
Used the software for: Less than 6 months

### "Fathom.Video - Excellent Platform For Video Recording and Transcription"

July 25, 2024

5.0

Fathom Video has completely revolutionized the way we handle our video production needs. The platform is intuitive, easy to use, and packed with powerful features that streamline the entire process. The quality of the videos produced is outstanding, and the customer support is second to none. Whether you're a beginner or a seasoned professional, Fathom Video provides all the tools you need to create stunning, high-quality content. I highly recommend this platform!

Pros

Fathom.video transcription from speech to text is excellent. I am happy to send each transcription to each customer I meet with on a daily basis.

Cons

I do not have anything negative to say about Fathom.video.

Reason for choosing Fathom

I chose Fathom over everything else because of its cost and excellent quality of transcription.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Zoom AI Companion was not correct in transcription where Fathom.video was almost 100% correct.

Review Source

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