# Page 13 | Fathom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Fathom the right Conversational AI Platform solution for you? Explore 807 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276054/Fathom/reviews

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Fathom

5 (807)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of Fathom

## Showing most helpful reviews

Showing 301-325 of 807 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SL

Sheen L.  
Sales Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "My Experience with Fathom as a Recruiter"

July 19, 2024

5.0

Great! It is very useful and helpful for me as a recruiter because I can just check the recording whenever I want. I love the summary part, how they summarize everything after the call - sounds very professional.

Pros

As a recruiter, I like that it provides a summary of a meeting or interviews. When I want to review what the candidate said I don't have to forward the video and guess the time-stamp because the summary already has it. It also provides suggestions/actions plan after the interview.

Cons

We use a Google Meet during interview and I have to manually "Admit" Fathom instead of entering the meeting room automatically. Even after clicking "Start meeting with Fathom" I still have to click admit.

Review Source

SF

Steve F.  
Director of IT  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Fathom is an awesome product"

October 11, 2024

5.0

The product works really well for note taking.

Pros

Fathom produces an accurate summary and action items from my meetings. It really enables me to participate in meetings without trying to capture all of the notes.

Cons

The frequent messages/displays from the desktop app do not add value.

Review Source

IV

Ismael V.  
Director of Operations  
Education Management  
Used the software for: Less than 6 months

### "Easy to set up and works amazing"

April 14, 2025

5.0

Pros

It was really easy to set up and it works perfectly fine.

Review Source

RC

Rob C.  
Partner  
Accounting  
Used the software for: Less than 6 months

### "So easy to use!"

October 9, 2024

5.0

Its really good! Easy to install and use. I show it to people and they are blown away.

Pros

The ease of use and accuracy of how it takes notes.

Cons

Maybe that the premium costs money but like most things you get what you pay for.

Alternatives considered

[Loom](https://www.capterra.com/p/191187/Loom/)

Reason for choosing Fathom

Easy of use and I liked it. Free trial got me using it.

Review Source

RL

Rhonda L.  
Executive Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "Great App!"

October 22, 2024

5.0

Pros

Super easy to implement and the action lists it generates

Cons

I wish I could upload a file and get a transcription

Alternatives considered

[tl;dv](https://www.capterra.com/p/10015832/tldv/)

Reason for choosing Fathom

Fathom is WAY easier to implement and use.

Switched from

[Fireflies](https://www.capterra.com/p/197037/Fireflies/)

looking for a cheaper option I stumbled across Fathom and it has stuck

Review Source

TL

Trisha L.  
Onboarding PM  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Fathom has changed my work life for the better!"

August 27, 2024

5.0

I recommend Fathom to my colleagues and anyone else that is looking to not be distracted with having to write down important bullet points from a video conf. meeting.

Pros

FathomAI has changed my work life for the better. It's my own personal scribe. It's incredibly accurate and eloquent when summarizing notes from my video conference meetings with colleagues and customers alike.

Cons

What do I like least about Fathom? There's nothing to dislike.

Review Source

CP

Chris P.  
Director of Sales  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great AI zoom tool "

October 24, 2024

5.0

Pros

It’s my second brain in meetings. So helpful.

Cons

Not much that I didn’t like. I have the free version.

Review Source

CC

Cintia C.  
Project manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The Best Assistant for a Team Leader:"

January 9, 2025

5.0

It solved the problem of having to take notes during the meeting. It solved the task of writing the meeting minutes. It solved any lingering doubts that might arise after the meeting.

Pros

Since I started using this tool, my communication with both the team and clients has improved significantly. It makes it much easier to keep track of everything discussed during meetings, and it saves me a lot of time by creating the meeting minutes directly afterward. It's also very easy to install, find the meetings, and access the summaries.

Cons

There is nothing i dont like it. Fathom is awsom!

Review Source

Stuart K.  
Founder and CEO  
Human Resources  
Used the software for: Less than 6 months

### "Incredible accuracy"

August 14, 2024

5.0

Pros

I was concerned that Fathom would not get the nuance in certain parts of my meetings. To my pleasure, Fathon was able to summarize and articulate the essence of what we discussed with significant accuracy. After about 10 calls, I felt safe to not have to send out my own summary, kowing that Fathom had done an adequate job summarizing my conversation. I also love how simple it is to use. Having an agent installed on your computer, initially, I thought would be annoying but actually, it makes "never missing a meeting" simple. I use Fathom for all my meetings now. Save time summarizing my meetings and distributing minutes to attendees.

Cons

It has more difficulty with consulting sessions where there are more than 2 parties.

Review Source

SW

Sam W.  
Owner  
Market Research  
Used the software for: Less than 6 months

### "Fathom has helped me to stay present in meetings and focus on building connections vs. note taking."

December 19, 2024

5.0

It is helping me stay focused during calls so I can build relationships with clients and strategic partners.

Pros

Ease of integration with zoom and google meet!!

Cons

I can't use it on my android, so I have to switch to another platform when I'm away from my computer.

Review Source

SJ

Samar J.  
Director and CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Perfect foreign accent comprehension and transcription Brilliant summarising."

July 24, 2024

5.0

I love it and recommend it to everyone! It will CHANGE YOUR LIFE! I mean it.

Pros

Fathom is a life saver and changed my work life. I just don't take notes anymore and yet I miss less than I did when I used to take notes. My level of efficiency and recall has improved manifold. For the price, Fathom is huge value for money. I love it.

Cons

With one account could link to multiple Google account, like calendly, so it joins al my meetings without my having to add it manually. And I wish I could add notes to the highlights and action items.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

The transcription was not up to the mark and the summarisation was nothing compared to Fathom. At the same time, Fathom was less expensive.

Review Source

TH

Tylor H.  
Product Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Game-Changer for Meeting Efficiency"

August 16, 2024

5.0

Fathom’s ability to track meeting conversations is exceptional, allowing me to stay fully engaged with stakeholders without the worry of missing critical details. The AI-powered notetaking captures everything in real-time, freeing me from the distraction of pausing to jot down notes during calls. This seamless experience ensures that I can focus on the discussion at hand, confident that all key points, decisions, and action items are being accurately documented for easy review later.

Pros

Fathom’s seamless integration with our existing tools and its AI-driven insights have drastically reduced manual note-taking, allowing us to focus more on the conversation and less on documentation.

Cons

While Fathom excels in most areas, its occasional difficulty with complex accents can require some minor post-meeting corrections, which slightly diminishes its otherwise flawless performance.

Switched from

[Fireflies](https://www.capterra.com/p/197037/Fireflies/)

Product cost, ease of access, and notes sharing are all features of Fathom that are improved from my past experience with Firefiles.ai

Review Source

TA

Tabrez A.  
Creative Director  
Design  
Used the software for: Less than 6 months

### "Finally an AI product that makes me say "I can't live without it""

July 3, 2024

5.0

It's now a product I feel I can't live without. Like life without the internet. It's reduced my stress levels of note taking.

Pros

Fathom is a game changer for me. I have ADHD and I also love to feel 100% focussed on client and team calls. Fathom allows me to do this as I don't have to scribble notes whilst trying to pay attention to clients. As someone with ADHD, note taking on calls can feel a bit stressful, and the email summary at the end of each call is just absolutely incredible. The Action Items and summary literally make me feel relaxed that my AI companion has taken care of this for me.

Cons

Not exactly dislike, but having a photo/image on my Zoom and Google calls is rather distracting but this is more down to those platforms and not really Fathoms. The branding I'm not too keen on. I'm not sure why the emails need to be in white text with a black background. This contrast isn't comfortable for reading. I know you're a startup but hopefully with some more budget in time you can revisit this. Also, it would amazing if we could somehow integrate specific project calls with Notion so that my daily ToDo lists.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Better product and better pricing structure

Review Source

JB

Justyce B.  
Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Great Note Taker & Recorder"

March 9, 2025

5.0

Pros

I like the ease of using the ability to review videos, and automatic meeting notes with time stamps.

Cons

Having to open fathom to open zoom is a flaw.

Review Source

JG

Josh G.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A Great Tool for Meeting Recaps and Transcripts"

October 18, 2024

5.0

Pros

Taking meeting minutes is the part of my job I hate the most, so the transcripts and meeting summaries provided by Fathom have been a huge help and taken a lot off my plate.

Cons

My needs for the software are fairly basic (just for meeting recordings/transcripts/minutes) so I do not have any complaints about it so far.

Review Source

RD

Ravi D.  
Sr. Manager- Demand gen  
Retail  
Used the software for: Less than 6 months

### "Great Product"

September 16, 2024

5.0

Pros

Great interface and really easy to produce good looking reports. Excellent customer service - quick, accurate and helpful.

Cons

I missed the option to record mock calls directly in Fathom, but it can be done using Loom or Zoom, so it's not a major critique.

Review Source

JW

Jai W.  
COO  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "The Best AI Notetaker"

October 9, 2024

5.0

Amazing -- so nice not trying to take notes and listen at the same time

Pros

So easy to use and don't have to worry about taking notes anymore

Cons

Would be nice to get files back in a doc format

Review Source

AS

Abdul S.  
CX Technical Writer  
Information Technology and Services  
Used the software for: Less than 6 months

### "My Ultimate Notetaker for Effortless Call Management"

August 6, 2024

5.0

With Fathom handling note-taking and task identification, I can focus more on the substance of meetings and less on administrative tasks.The AI's ability to capture and summarize key points accurately means I have reliable records of all my calls, enhancing my ability to recall and act on important information. By removing the distraction of note-taking, I can participate more fully in discussions, leading to more productive and meaningful conversations.

Pros

Fathom seamlessly joins all my calls, records them, and provides concise summaries along with actionable next steps. It saves me a tremendous amount of time and ensures I never miss important details. The AI's ability to capture key points and organize them effectively is a game-changer for staying on top of my tasks and follow-ups.

Cons

While Fathom is incredibly useful, there might be occasional inaccuracies in transcription or context interpretation. Additionally, relying heavily on AI-generated notes may sometimes overlook the nuances of a conversation that only a human touch can capture.

Review Source

RF

Rafael F.  
Account Executive  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best Notetaker App"

February 4, 2025

5.0

Pros

The app is easy to use and integrate into your meeting. It provides clear and accurate notes. I use it constantly.

Cons

There is nothing to dislike about this app.

Review Source

TP

Thomas P.  
Co-Founder  
Internet  
Used the software for: 1-2 years

### "Paradigm shift through Fathom"

June 25, 2024

5.0

Pros

As a Scrum Master i now can focus on the discussion instead of constantly being in the wake of it, as capturing the content always prevented me to be active in calls. Through the change i now can observe the discussions and provide leadership in the moment instead of working through reflection after the fact.

Cons

I do not have my data in control anymore, which is a topic that all AI solutions currently are facing and we need to be aware of this fact as a society to not accept this situation ultimately. It is not specific to Fathom but its the one dependency i am unhappy with.

Review Source

AT

Anna T.  
Consultant  
Market Research  
Used the software for: Less than 6 months

### "Couldn't reccommend this more"

October 3, 2024

5.0

Superb. Creates great notes and allows me to be more present in calls. Super easy to set up

Pros

Creates great notes and allows me to be more present in calls

Cons

Having to access past calls on web browser- would prefer in app

Review Source

PL

Peter L.  
Solution Architect  
Computer Software  
Used the software for: Less than 6 months

### "Note Taking Software"

October 15, 2024

5.0

Overall the experience has been good and the notes have been accurate.

Pros

Great summary notes with themes and key takeaways.

Cons

It doesn't always automatically connect without a prompt.

Review Source

ABK

Ahmad Bilal K.  
Sr. Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "An AI Note Taker that actually works"

September 27, 2024

5.0

I am pretty happy, it has given me the opportunity to be more active in calls rather than focus on note-taking

Pros

Note Taking Ability to understand discussion points and actual action items ability to bookmark the notes against actual video location

Cons

Not many, the only item that may come to mind is perhaps an enhancement for Mobile application

Review Source

NS

Nick S.  
Analyst  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Fathom Review"

December 9, 2024

5.0

Great, it is very simple and easy to use

Pros

Fathom's notetaking ability in meeting allows my team to divide and conquer

Cons

I would like Fathom to release a feature that allows you to use notetaking on prerecorded videos

Review Source

EL

Eduard L.  
Lead Software Engineer  
Human Resources  
Used the software for: Less than 6 months

### "Works flawlessly and saves a ton of time"

November 26, 2024

5.0

Pros

Freedom from anxiety that I either forget sth. important or need to take notes during a call but miss important talking points. Customer support was fast.

Cons

Native support for German language. Calls in German are translated to English. This is nice for the English speaking colleagues but the native German speaker should receive the original language.

Review Source

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