# Page 15 | Fathom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Fathom the right Conversational AI Platform solution for you? Explore 807 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276054/Fathom/reviews

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Fathom

5 (807)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of Fathom

## Showing most helpful reviews

Showing 351-375 of 807 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jenica R.  
Virtual Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "I am very Impressed with Fathom"

July 24, 2024

5.0

Fathom is very helpful in transcribing my meetings and providing key points of the meeting.

Pros

I love how it can pin point the important parts of the meeting.

Cons

Nothing. I think Fathom is perfect for me.

Review Source

AL

Ashley L.  
Director of Student Welfare  
Education Management  
Used the software for: I used a free trial

### "Direct of Student Welfare: Academics and Counseling"

September 4, 2024

5.0

Pros

AI note taking in a different language was quite accurate.

Cons

So far it is a pleasant experience but casual conversations summary was sometimes not written

Review Source

KN

Kayhan N.  
Head of sales and business development  
Marketing and Advertising  
Used the software for: 6-12 months

### "Fathom Review."

July 12, 2024

5.0

Pros

How easy it is to use and how well it integrates with my other systems.

Cons

Nothing until now really, it has been pretty good for me since the beginning.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

I heard about Fathom and how much better it is, and i didnt really like otterpilot so i made the switch

Review Source

WK

Will K.  
CEO  
E-Learning  
Used the software for: 1-2 years

### "Love it. A lot."

July 25, 2024

5.0

Pros

Ability to see recording adn highlight the important sections.

Cons

Nada. Love it. A lot. It's a great platform.

Review Source

PB

Perry B.  
Solutions Architecht  
Computer Software  
Used the software for: 6-12 months

### "The best one Meeting assistant i've used and free"

July 22, 2024

5.0

It does everything i need it to an even seems to be able to ignore casual conversations and not mix them into meeting notes.

Pros

It opens my meetings for me and takes incredible notes.

Cons

Theres nothing really to dislike its better than all the others I've used.

Review Source

oS

olly S.  
Founder  
Online Media  
Used the software for: Less than 6 months

### "Fantastic AI tool "

July 20, 2024

5.0

Pros

I like the fact that fathom is easy to use and links with your calendar to provide video recording that is sent to you via email with a full transcript that is surprisingly accurate. It makes it easy to use and extremely helpful and time saving when dealing with a high number of meetings and allows you to look back over meetings without having to save the video resulting in lack of storage space.

Cons

The ONLY down side is that Fathom has to be admitted into the meeting and when you are on a call with people that don't know what fathom is they may think it is someone else. Other than this it is all good.

Review Source

EP

Enxhi P.  
Entrepreneur in Residence  
Telecommunications  
Used the software for: Less than 6 months

### "Excellent and Easy to Use Notetake"

October 4, 2024

5.0

Pros

Fathom is a great tool that allows me to record meetings and get clear summaries and action items from the meeting. It's very easy to use and the summaries are succinct and linked to the part of the video so that i can go back and watch as needed.

Cons

The Fathom icon popups on the right corner and sometimes it blocks the view of the tabs behind it

Review Source

Eoin O.  
Owner  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Essential part of a Coach's toolkit"

June 11, 2024

5.0

Very impressed at it's speed in processing. If I use Google Meet I have to wait a while before my recording is saved & processed before getting a link whereas with Fathom it's just there. This means my workflow is not interrupted and I can start analyzing calls immediately after I have them. when they are still fresh in my mind.

Pros

Realtime recording & processings, and analytics on talking time.

Cons

Adding to Google Meet is requires a request to join that must be accepted in another tab. Also it appears as a guest, if it was a simple record button that'd be nicer.

Review Source

TL

Travis L.  
ERP Consultant  
Computer Software  
Used the software for: Less than 6 months

### "An excellent note taker for any meeting"

July 25, 2024

5.0

Pros

I not only love the ability to "rewind" a meeting in case I feel I mis-heard something, but also love the searchability it brings to the table with meeting recaps. I can easily search for something in my email and if it's in the recap it'll display. This is just one way I use the recaps. The AI is very effective for helping us remember what was said in the meetings and especially an ability to give next steps. It was easy to use and implement. My team and I use it daily for nearly every meeting. It integrated into Teams easily.

Cons

I don't have anything yet that I dislike.

Review Source

DV

Diego V.  
Business Builder  
Financial Services  
Used the software for: Less than 6 months

### "Fathom, must use app"

September 2, 2024

5.0

Amazing, surprising and useful. Now is a tool for my day a day.

Pros

The user friendly Ux and the speed of the transcripton/notes/recording.

Cons

Not available in Spanish and also, the message to record the meeting is sent 1 minute before.

Review Source

AV

Adam V.  
Sales Manager  
Program Development  
Used the software for: Less than 6 months

### "ProDBX Uses Fathom"

October 10, 2024

5.0

Amazing experience, good experienced reps checked in frequently to see if there were any questions or anything

Pros

It takes notes for me, I'm very unorganized and its super convenient in that way.

Cons

I have no gripes with the software, I guess the popup is a little small, but thats changable.

Review Source

PS

Paulo S.  
creative director  
Marketing and Advertising  
Used the software for: I used a free trial

### "Meeting Recap. Done."

July 22, 2024

5.0

It's an amazing meeting assistant, especially for those of use the work alone.

Pros

I'm blown away by the meeting summaries. The AI does a fantastic job of synthesizing video content and grouping sections by topic. I'm impressed.

Cons

The transcript is abbreviated on the summary page. It would be great to have an expanded view, similar to Adobe Premiere, where you could jump to the video by the sentence.

Switched from

[Descript](https://www.capterra.com/p/230702/Descript/)

Fathom is directly integrated with Zoom. There are no additional steps. Also, it synthesizes the information automatically.

Review Source

DS

Dale S.  
Account Manager  
Wholesale  
Used the software for: Less than 6 months

### "Fathom allows me to focus on the conversation, rather than trying to remember everything."

August 19, 2024

5.0

Fantastic. Fathom helps me focus on the conversation during meetings and actively listen, rather than try to remember everything.

Pros

Fathom allows me to focus on the conversation, rather than trying to remember everything.

Cons

That it joins in as a person on the meeting.

Review Source

Carol L.  
Director of Project and Quality Management  
Automotive  
Used the software for: Less than 6 months

### "Amazing meeting summaries"

July 19, 2024

5.0

Big time saver to take notes on meetings that are clear, to the point and have action items. Love it

Pros

Easy to setup and integrate into zoom. Perfect summaries of meetings and presentations. use it in all my zoom meetings. saves me from preparing summaries and communication to meeting participants by hand.

Cons

no true DISlike, just always areas to improve like everyone else

Review Source

HS

Hector S.  
Executive director  
Education Management  
Used the software for: Less than 6 months

### "A simple way to improve my performance."

July 31, 2024

5.0

My experience has been incredible; I've noticed an increase in my productivity since using the app, and I find it truly amazing. It's a boost to use my time more effectively with the support of a platform that helps me focus on what's important.

Pros

What I love the most is the ease of use and the creation of an intuitive environment that benefits the user.

Cons

I haven't found anything I dislike so far.

Review Source

MA

Moses A.  
Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Gamechanger"

August 12, 2024

5.0

I am terrible at taking meeting notes and Fathom has revolutionized this for me. I can review my notes at my own pace and send the meeting recording to my other attendees if need be.

Pros

I love the ease of use and ease of implementation. I use Fathom frequently at least twice a week sometimes daily. I found it very easy to install and the integration with Zom is fantastic. I really appreciate the features offered even as a free user and the ability to edit and send the notes to other attendees is fantastic.

Cons

I haven't come across any issues as of yet.

Review Source

AS

Arjun S.  
Sr Enterprise Account Executive  
E-Learning  
Used the software for: 6-12 months

### "Great non-intrusive notetaker with AI"

August 15, 2024

5.0

Excellent and easy-to-use AI notetaker. It's nonintrusive and has accurate voice-to-text transcription.

Pros

Non-intrusive, works on a variety of different platforms and accurate transcription.

Cons

It's not the easiest to add for quick ad-hoc meetings.

Review Source

RC

Richman C.  
Financial Representative  
Financial Services  
Used the software for: Less than 6 months

### "Powerful Tool"

August 5, 2024

5.0

From downloading the initial app to the tutorial videos, everything I needed was there. I like that. In terms of a work process as well, it follows how I would do things. Recaps at the end of a meeting, recorded videos to watch back, and keynotes taken without me having to break focus off of my client.

Pros

I like the seamlessness of the tool and how it automatically connects to my Zoom meetings. I no longer have to use my pen to take notes when it does all the work for me.

Cons

I haven't used it enough to see any problems. So far everything I needed there was there.

Review Source

JB

Jonathan B.  
Systems Admin  
E-Learning  
Used the software for: Less than 6 months

### "How did we live before AI recaps?"

August 14, 2024

5.0

Great AI notetaker app, and I wish they were all this simple and useful

Pros

Fathom is very simple, gives you a ton of features for free, and seamlessly fits into your meeting workflow. Plugging it in with my meeting clients was very easy, and I use it nearly every day. The users who see the AI-generated recaps and action items say it's almost like it's a human that's been taking notes.

Cons

It needs to work with more CRMs (Zoho CRM, specifically) and more meeting services (such as Dialpad and Zoho Cliq and others)

Review Source

VR

Verified Reviewer  
Coo  
Computer Software  
Used the software for: Less than 6 months

### "Best thing for meetings"

July 24, 2024

5.0

Pros

Instant meeting notes and bullet points and ask fathom

Cons

Sometimes slow to join meeting and the icon image that shows up as caller is a bit blurred

Review Source

hH

horace H.  
Recruitment specialist  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "I think fathom is a wonderful tool to use in the workplace"

July 29, 2024

5.0

It has been a pleasant experience so far, The automation is amazing. Fathom's user-friendly interface makes capturing the important parts of my meetings easier.

Pros

The recording and transcript automation.

Cons

I don't believe I have anything to input at this time.

Review Source

HH

Heidi H.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Love the note taker!"

August 13, 2024

5.0

It has been great! I don't have to stress about taking notes for my client calls and Fathom summarizes it perfectly. I am not nervous and trust Fathom to get the job done.

Pros

I love how accurate this note taker is! For work it allows me to just focus on my clients and not have to worry about looking down to take notes. It is super accurate with only the occasional vague notes about specific number details, but I would say 98% on point, plus there is always the video recording to reference back to. This has made work so much easier, quicker, and more accurate. I would highly recommend

Cons

The only improvement I would say is the detail to numbered items such as taking about weights.

Review Source

MRS

Mary Rose S.  
President  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Highly recommend!"

October 2, 2024

5.0

Great customer service, easy to integrate and start using.

Pros

I can be fully present in meetings, have great notes available afterwards for myself and attendees to review.

Cons

so far, none that i can think of, it has been great.

Review Source

LF

Lucia F.  
Team Lead, Customer Success  
E-Learning  
Used the software for: 6-12 months

### "Efficiency and automation at its best"

July 12, 2024

5.0

Pros

I love Fathom because it allows me to focus on the conversation I am having with my clients rather than just taking notes. I can easily summarise the follow-up email and review the CTAs after the call is done. It is extremely efficient and it has saved me many hours of work.

Cons

Fathom needs some improvement on the language side. I only tested Arabic and the translation is not yet ready or accurate. English is perfect!

Review Source

JD

Joao D.  
FAE  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Great tools for notes during presentations"

August 2, 2024

5.0

Great experience so far. I usually speak in portuguese in the meetings and it captures all very well

Pros

Ability to take notes in meetings where I'm the main presenter.

Cons

The output text is only in english, it would be good to have in other languages.

Review Source

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