# Page 7 | Fathom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Fathom the right Conversational AI Platform solution for you? Explore 807 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276054/Fathom/reviews

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Fathom

5 (807)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Fathom

## Showing most helpful reviews

Showing 151-175 of 807 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MV

Madeline V.  
Tech Consultant  
Computer Software  
Used the software for: Less than 6 months

### "Gave me my assistant back! 10/10"

April 23, 2025

5.0

Fantastic experience! We got our time back, get to focus more on action items, which are automated now, and spend more time with our clients.

Pros

The AI automated meeting notes and action items! We have been so slowed by that until now. We have over half our day back now.

Cons

Lack of editing for video recordings (that I know of), but otherwise has been very good. I hope to keep seeing great things!

Review Source

RE

Rachel E.  
Executive Director  
Real Estate  
Used the software for: Less than 6 months

### "New fan of Fathom"

March 31, 2025

5.0

So far I have really enjoyed using Fathom. It has been extremely easy to incorporate into my daily routine and proves to be a very helpful tool in keeping track of all of our clients needs.

Pros

The efficiency and organization of the platform. The bullet point list it provides at the end of every call keeps me in step with my to-do list.

Cons

the automatic sending out of summaries to everyone on the calendar invite.

Review Source

MO

Mike O.  
Implementation Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fathom is a MUST use App!"

March 25, 2025

5.0

Awesome. Has been SO useful for meeting review and limited any follow up questions that might have been answered in a meeting. Also very useful when you are overwatching another meeting and looking to gain knowledge from that call

Pros

Ease of use and functionality of the product overall

Cons

Currently, I do not find anything I dislike about the product

Review Source

DT

Dillan T.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "10/10, I use Fathom for every call"

February 11, 2025

5.0

Pros

How easy it is to use, the summaries, and the live talk percentage on sales calls.

Cons

There's nothing I don't like about using Fathom.

Review Source

CN

Chrissie N.  
Customer Support Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Fathom is the way to go for all your notetaking needs! "

February 6, 2025

5.0

My overall experience with Fathom has been wonderful. I haven't worked with another company that provides this level of service.

Pros

Fathom's AI note-taking is top-notch. The AI-generated task list lists every task in full detail, my personal notes have never been so good. Fathom can recognize what casual chit-chat is and what an actual business discussion is. It is unmatched.

Cons

I can't think of anything I dislike about Fathom. Note-taking, creating task lists, and then emailing everyone on the meeting invite is amazing. I can't think of anything at this time to improve on.

Review Source

AD

Abhisheik D.  
VP of Technology  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very intuitive"

May 8, 2025

5.0

Pros

Ease of Integration with Teams, Google Meet and Zoom. Availability of Chrome Extension also helps. It really helps in getting points from recorded meetings.

Cons

None at this point of time. Should I find one, I'll definitely add that here. I think one feature request that could be there is sentiment analysis.

Review Source

VR

Verified Reviewer  
Sales Manager  
Computer Software  
Used the software for: Less than 6 months

### "I've already recommended Fathom to multiple colleagues "

November 14, 2024

5.0

Great. Easy to use. Great summaries. I can save time and make more money.

Pros

Summarizing call notes 100% - it's so detailed and allows me to be more in the moment during my calls

Cons

It's not free anymore. Sometimes in the summary a few details get mixed up (i.e., maybe something I mentioned is listed as a pain point from the customer when they didn't say it).

Review Source

BN

Brittany N.  
Own  
Real Estate  
Used the software for: Less than 6 months

### "I love this tool"

June 3, 2025

5.0

Pros

I love that Fathom groups the information for me, including the questions, key points, and any highlights I need. I also love that it automatically sends the summary emails and easily registers meetings on Zoom and Google Meets. I use Fathom with every call on Zoom and Google Meets now. It easily integrates with my calls, and I'm able to implement tasks quickly and effectively.

Cons

I can't think of any downsides to Fathom, this has made all my many calls easy to get through because someone else is taking the notes.

Review Source

ML

Markus L.  
CMO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Love this service. Best App I've tried in a very long time!"

December 9, 2024

5.0

Love this service. The accurate summary, action items, recording, and the fact that it emails it to all participants are spot on! Easy to use and very intuitive! Best App I've tried in a very long time!

Pros

The accurate summary, action items, recording, and the fact that it emails it to all participants are spot on! Easy to use and very intuitive!

Cons

Can't think of any! This is the best intuitive, highly functioning app I've used in a very long time. I wish all AI apps were this good!

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Colleague recommended it and has been using it since

Review Source

RM

Rishabh M.  
Senior Associate  
Financial Services  
Used the software for: I used a free trial

### "Fathom - Positive Review"

May 22, 2025

5.0

Pros

Accuracy of Meeting Summary with precise translation Post Call Actionable Share Summary with all attendees

Cons

Integrated AI tools can work more effectively within the platform which will provide the user to customize the output of the meeting notes

Review Source

RP

Reis P.  
Co-Founder  
E-Learning  
Used the software for: 6-12 months

### "Fathom for the win"

February 1, 2025

5.0

Nothing but good things! I'm in for good!

Pros

It is the best AI notetaking tool I have tried. The transcriptions are the most accurate, the Ask Fathom feature is great for reflecting on the meeting, and the action items are a life saver

Cons

It can take a minute to understand but once you do, it's full speed ahead

Alternatives considered

[Fireflies](https://www.capterra.com/p/197037/Fireflies/)[Otter](https://www.capterra.com/p/202799/Otter/)

Reason for choosing Fathom

It was the most accurate transcription and had all the features I needed for a great price

Review Source

AT

Alfonso T.  
International Sales Manager  
Computer & Network Security  
Used the software for: I used a free trial

### "Amazing Note Taking Experience! "

October 16, 2024

5.0

It automatically starts at the moment of the meeting and it is unobtrusive. It captures the minutes and important action keys with impressive accuracy and reliability. One thing that really impressed me is that I had a meeting in Spanish with customers from Spain and Mexico, and even through they have different accents, it still provided me with an accurate summary of the meeting in English. I am using it for all my meetings.

Pros

It is easy to install and setup, it took me less than 5 minutes for the whole process.

Cons

Upon forwarding the email with the meeting minutes, the playback icons are too big. Nothing major, but just an observation.

Review Source

VR

Verified Reviewer  
Marketing and Communications Officer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Incredibly happy with Fathom.AI"

March 18, 2025

5.0

Helping to streamline notetaking and actionable items saving time and energy so I can focus on the conversation.

Pros

How accurate the note taking is. How I don't have to think about actionable items.

Cons

US English and no option for AI to write in UK English

Review Source

TB

Tamar B.  
Project Administrator  
Education Management  
Used the software for: Less than 6 months

### "Elegant, convenient, and painless to use"

February 4, 2025

5.0

I'm so bad at taking notes and I love how it seamlessly does it for me. I can be more relaxed knowing that it's taken care of everything.

Pros

It pops up when I wants it, enables me to highlight select portions live for easy review later, and perfectly captures all key points and action items. I use it for all of my online meetings, and even some in-person ones!

Cons

I don't like that everyone on the call can see that I'm using it.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Free trial for Otter wasn't good enough, plus my org didn't consider it secure enough.

Review Source

SJ

Shubham J.  
Investor  
Financial Services  
Used the software for: Less than 6 months

### "Fathom feedback"

January 20, 2025

5.0

Very positive. It has also been very helpful in preparing our internal presentations where I could use Fathom's summaries for our presentations

Pros

Very useful in summarizing meeting minutes and noting down some of the points that could get missed in regular note taking. Additionally, it helps to have all my meeting minutes in a central location. It has also been very helpful in preparing our internal presentations where I could use Fathom's summaries for our presentations

Cons

None so far. But I guess the only thing I'd change is excluding fathom from my internal calls, I have to manually do that every time because I only want to use fathom for external calls

Review Source

KG

Keith G.  
Agency Principle  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The best AI Meeting Note Taker so far!"

October 30, 2024

5.0

Excellent! It's the best AI note-taker that works with all the meeting tools I use: Zoom, G-Meet, and Teams.

Pros

This note-taker is fantastic! The quality of its note-taking ability is impressive. I had a client who was using another paid note-taker, and after he got the notes from my Fathom note-taker, he asked for my referral link. I highly recommend you try it; you'll see what I'm talking about. It seems to work with every significant meeting platform. I've used it with Zoom, G Meet, and Teams without a flaw.

Cons

There is nothing I dislike about Fathom. I'm very impressed by this note-taker.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Fathom is better at providing AI meeting notes and summaries.

Review Source

SY

Sri Y.  
Advisor  
Education Management  
Used the software for: Less than 6 months

### "The Best notes taking software for every virtual business"

October 31, 2024

5.0

its the best awesome and this is not just notes taking, but structures and customizing using AI.ML for my purpose

Pros

Its absolutely the best notes taker and immediately structures my calls, this helps me to send notes to my clients. My clients feel I am veery well connected with them.

Cons

Sometime the calls are scheduled for 20 minutes in terms of notes taking, not sure if its the setting or is it the software

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

customization in notes taking and the structures are super flexible

Review Source

SC

Sathupheap C.  
Marketing Manager  
Computer Software  
Used the software for: 6-12 months

### "Awesome Tool for Effortless Meetings!"

December 12, 2024

5.0

Pros

What I like best about Fathom is how effortless it makes meetings. I can focus on the discussion without worrying about taking notes.

Cons

Honestly, there isn’t much I dislike about Fathom. The only thing I’d mention is that sometimes the transcriptions aren’t 100% perfect, especially if there’s background noise or multiple speakers talking over each other. But it’s minor, and the tool is still way ahead of manually taking notes!

Review Source

DS

Dave S.  
Commercial Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best AI note taker on the market."

August 16, 2024

5.0

Best Ai note taker on the market, easy-to-use, clean UI and high accuracy on meeting notes.

Pros

Fathom is one of the most accurate AI note takers I have used. Its clean UI makes it super easy to use and to digest your post meeting notes. It was extemely easy to implement across our business due to its freemium version giving you enough functionality compared to its competitors. We use it for every meeting which means no more pen and paper and forgetting what was said in meetings!

Cons

Currently launching Fathom into a scheduled meeting when using microsoft teams opens up your browser instead of the actual App. Its possibly user error my side but a little annoying regardless.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Read.ai was a great product but it was really restrictive when trying to get others to adopt the platform. It was very expensive per seat on their pro package which you bascially needed in order to use it. It resulted in us having to use a shared login to avoid the costs stacking up. Also Fathom is genuinely a better product with easier use, more features and a cleaner AI plus way more accurate with its meeting notes.

Review Source

LG

Lance G.  
Enrollment Coach consulting  
Consumer Services  
Used the software for: 6-12 months

### "Simplistic, efficient and allows me to be more engaged"

November 4, 2024

5.0

It'a been phenomenal. It is easy to pickup and use right away. I'm not the most efficient when it comes to tech so it's nice to use a product with little to no instructions really needed.

Pros

Ease of use, allows me more focus on the conversation because the note taking, and AI is efficient and effective. I love the task that the AI creates and I can highlight certain parts of the meeting to go back and watch if needed.

Cons

I genuinely have nothing to say here. So, no complaints.

Review Source

JS

Janis S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great time savings tool!"

January 16, 2025

5.0

Very easy to use and saves me a lot of time.

Pros

What I like best about Fathom is that is saves me a lot of time, it's easy to use and it's a great value for the service.

Cons

I can't find anything at this time that I like least about Fathom.

Review Source

HB

Habib B.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "super helpful and easy to use"

December 26, 2024

5.0

It's super easy to use I am using it for over 6 Months and it's just super helpful

Pros

\- It makes super easy to record calls - it gives me summary of my calls - it analyzes when I have monologs

Cons

\- it doesn't allow to change your email from the app

Switched from

[Fireflies](https://www.capterra.com/p/197037/Fireflies/)

Fireflies doesn't support german languagne that good

Review Source

VR

Verified Reviewer  
Product Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Fathom saves me hours of time! Absolutely love it. "

November 21, 2024

5.0

I absolutely love the summaries, "next steps", and general ease of use.

Pros

Working in healthcare, we discuss a lot of complex topics on calls. However, fathom is able to pick up all of this language and articulate it perfectly! I also love how seamlessly it integrates with zoom or teams.

Cons

I recently got downgraded to free version

Review Source

FA

Farouk A.  
The Boss  
Arts and Crafts  
Used the software for: I used a free trial

### "Would recommend for any business wanting to truly focus in meeting "

October 30, 2025

5.0

Pros

The ease of use, after the initial setup, does it all. It's been the easiest and most efficient addition to my workflow.

Cons

I wish there were some way to see the notes live. Other than that, there really isn't much I'd change.

Review Source

DS

David S.  
Founder CEO  
Computer Software  
Used the software for: 1-2 years

### "Game changer"

September 24, 2024

5.0

I've had a very seamless experience adding Fathom to my meetings. I've not had any issues. It's a no-brainer. He saves me so much time during and after my meetings.

Pros

I like that I can now focus on my meetings without worrying about taking notes. All the notes are taken care of. I get a summary automatically, and I still have an actual transcript that I can go back to review if I need to. I can search for specific words to review a specific part of the meeting. The system simplifies the tracking of action items and follow-up tasks, making it a breeze to hold team members accountable and ensure nothing is overlooked post-meeting.

Cons

Any tool like this can be prone to mistakes. If a person uses a specific acronym or internal jargon, they may not understand it, but you can always go back to edit the summary.

Review Source

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