# Page 8 | Fathom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Fathom the right Conversational AI Platform solution for you? Explore 807 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276054/Fathom/reviews

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Fathom

5 (807)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Fathom

## Showing most helpful reviews

Showing 176-200 of 807 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jeff C.  
Director of Strategic Accounts  
Media Production  
Used the software for: 6-12 months

### "Fathom - A Force Multiplier for Productivity"

December 17, 2024

5.0

Fathom is a game changer for increasing productivity and capturing details.

Pros

Greatly increase productivity for online meetings. No more note taking. Fathom takes notes, records the conversation, provides an outline summary after the event and also provides next steps.

Cons

There is nothing I don't like about Fathom.

Review Source

JM

Jaaziah M.  
Student  
Higher Education  
Used the software for: Less than 6 months

### "Fathom for Students!"

November 19, 2024

5.0

Fathom works really well and helps me keep track of lectures; I use this software to supplement my notes in class. The transcript feature helps me build a collection of typed notes that I can put into an ai database and ask questions when studying. Fathom is incredibly useful for college students!

Pros

I like the AI meeting summary and transcript! It makes integrating with study software very easy. I also really like the feature that lets you ask AI about the information from the transcript.

Cons

I haven't had too many issues so far. I think it would be cool to have a version of Fathom made specifically for students-- something to interface with common university software like D2L and Canvas. It works well as is though.

Review Source

DA

Drew A.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Slices and dices calls every which way I need"

November 20, 2024

5.0

It's making us look good, it's easy to use, and we're completely satisfied with the entire service.

Pros

The transcriptions have always been spot on, but the summaries are my favorite part. You can prepare one for basically any use case, and they're highly accurate. User interface is easy to use and clean. We love it.

Cons

I don't have anything I dislike abou t it, fits all on my needs and mre.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

it just aligned more closely with our workflow

Review Source

JC

Jake C.  
Investor  
Venture Capital & Private Equity  
Used the software for: I used a free trial

### "Great tool"

April 24, 2025

5.0

Great to use, nice and easy. Helps me concentrate on meetings more as I don’t have to take notes

Pros

The ease of use and great note taking was super useful

Cons

The free trial ran out! It is a great tool so no cons

Review Source

JR

Joshua R.  
Chief of Staff  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Most impressive note taker in market"

November 20, 2024

5.0

Note taking and collating actions is one of the more menial tasks of any role, but is highly impactful when done well. Fathom solves that gap exactly.

Pros

The AI summaries are incrediblely accurate in both the conversations captured + the actions extracted from the notes.

Cons

As usual, the best features are pay-walled but that is somewhat to be expected.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Fathom's tool is a superior quality product

Review Source

TW

Thomas W.  
Chief Operating Officer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Fathom Creates Easy Way to Gather More Info On Calls!"

December 31, 2024

4.0

Overall, Fathom has improved our business in so many ways. From the front end to the back end, it has helped keep us organized and gather more info on calls!

Pros

Fathom has allowed us to have notes on EVERY call we do. This has drastically helped our sales team gather more information and create a better relationship with leads!

Cons

The cost of Fathom Team is pretty high, but the value far exceeds it.

Review Source

MR

Martin R.  
Senior Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "A Really Well-Done Product"

November 11, 2024

5.0

As a Project Manager, it helps me take notes during meetings and keep track of action items. The AI implemented in the software is truly impressive; it generates high-quality notes and summaries, organizes by topics, and identifies action items

Pros

The entire app is very well-designed; each feature works as it should, and it’s clear that a lot of work has gone into the user experience. The initial installation is very easy, at least on a Windows notebook where I tested it, and my colleagues with the same operating system had a similar experience.

Cons

At times, CPU and memory usage can be high while recording a meeting, and it becomes noticeable when switching between apps

Review Source

MM

Matthew M.  
Business Development Manager  
Financial Services  
Used the software for: 1-2 years

### "I couldn’t fathom not using it"

October 30, 2024

5.0

This is the second time I’ve used fathom, having previously used it at another employer. It is very, very effective for taking notes and allowing me to stay present in meetings where I need to build rapport with clients.

Pros

Ease of use, fast installation, summary of meetings as well as overall transcription.

Cons

It would be great for it to sit in the background more on Teams calls and not appear as another person.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Because fathom was easier to use ,faster to install and just overall was a more streamlined experience.

Review Source

JG

Jared G.  
Producer  
Entertainment  
Used the software for: 6-12 months

### "Indispensable Tool"

December 16, 2024

5.0

I work in a creative field so spend a lot of time brainstorming story ideas and working through character development. Fathom is able to quickly summarize what we've brainstormed.

Pros

I am able to spend more time focusing on the participants in the meeting and less time writing notes.

Cons

That it wasn't created years ago and I spent so much time taking notes.

Alternatives considered

[Otter](https://www.capterra.com/p/202799/Otter/)

Reason for choosing Fathom

Fathom is more intuitive. It's user friendly and the reports are easy to navigate.

Review Source

BS

Bala S.  
Founder and CEO  
Hospital & Health Care  
Used the software for: I used a free trial

### "Reduce your meeting post prep work"

January 17, 2025

4.0

We will be using Fathom for sure as it reduces our post meeting work.

Pros

Reduced my work by half for meeting action items

Cons

Interface is a little difficult to navigate at first.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Fathom uses Video recording vs only audio recording that Otter uses.

Review Source

NT

Nicolas T.  
Sales Manager  
Construction  
Used the software for: Less than 6 months

### "Best AI video Meeting Note Taker "

April 14, 2025

5.0

Its been super user friendly, easy to se tup, easy to install and started working Immediately.

Pros

It was Super easy to install, and Navigate. The Best free AI Meeting Note taker I've seen

Cons

I haven't Found anything I don't Like as of Yet. For what I need it for i dont see finding anything I wont like

Review Source

RK

Rachel K.  
Coach and Mentor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Surprisingly effective notetaker"

April 1, 2025

5.0

The ease of not having to take notes or write down the to do's. It also helps me prepare the next calls with clients easier as I can look back on the last call/ notes

Pros

I love that it sums up the spoken topics and is able to give an overview of the to do's. Also that clients can watch the replay or got to a specific part of the replay. The customer support is really quick, this helps alot especially when you're in need of help/ technical issues

Cons

Sometimes it's unavailable and then my clients and I miss the much needed notes. I have become quite attached to using it

Review Source

EB

Ethyn B.  
Lead Salesforce Admin  
Computer Software  
Used the software for: Less than 6 months

### "Amazing Tool for Meetings"

December 4, 2024

5.0

Pros

I like how it removes the need to track meetings and keep notes manually. I can trust it to take notes and focus on the meeting.

Cons

It is still learning, so sometimes it isn't the most accurate.

Review Source

MD

Michael D.  
President  
Publishing  
Used the software for: I used a free trial

### "Fantastic Software that Saves Time"

November 18, 2024

5.0

To date, my experience has been terrific. It works well and has terrific features that are really helpful.

Pros

The ease of use The video that syncs with Notes The ability to note Highlights

Cons

so far, nothing. I like it all. Fathom is everything is says it is.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

The video and notes that Fathom syncs. Also the ability to Highlight certain sections.

Review Source

CR

Chris R.  
Founder  
Education Management  
Used the software for: Less than 6 months

### "Fathom is the future!"

April 25, 2025

5.0

Easy to set up and get started with. Get started videos to help you integrate and implement.

Pros

Quick and easy to use for both our staff and clients. It provides a great summary of meeting with action points for us all.

Cons

At first, it was a little scary, it's that good! We've not found anything yet that we don't like.

Review Source

MS

Michael S.  
Director  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Fathom - great for all of my meetings"

August 23, 2024

5.0

Overall, adding Fathom has been a tremendous help to getting my everyday work done much more efficiently. I am HUGE on automation and having my notes in an electronic format (I avoid pen and paper whenever I can). This has worked so well for me to take notes, summarize and record video of meetings, presentations and just conversations that I need to memorialize.

Pros

It's great for taking notes, recording comments and identifying action items, by the responsible person. It still amazes me at some of the tasks it accomplishes. I also like the fact that customer support is intuitive and proactive. They reach out to me to ensure everything is working right

Cons

I need to have an easier way to forward meeting notes (particularly with video recordings) to people that may not have Fathom. They cannot view without logging in/creating an account. I even have difficulty viewing some recordings

Review Source

CN

Camille N.  
Operations Manager  
Telecommunications  
Used the software for: Less than 6 months

### "I highly recommend Fathom"

November 22, 2024

5.0

Fathom has filled the information gap by providing details from conversations that would normally be forgotten.

Pros

Fathom has eliminated the need to take notes, allowing our organization to be more present during internal and external meetings. Fathom provides a detailed call summary, next steps, and action items, ensuring accountability. It has been a very valuable tool for records keeping and helps us use our time more efficiently.

Cons

It would be helpful to be able to copy/paste a call summary without hyperlinks to the related video. I have to remove the hyperlinks for each line item, but in doing so, I review the information and make revisions as needed.

Review Source

JM

Jay M.  
Operations Director  
Real Estate  
Used the software for: 6-12 months

### "A Game-Changer for Meeting Notes"

February 11, 2025

5.0

Overall, Fathom AI is a super handy tool that saves time and makes meetings way more productive.

Pros

Accurate Transcriptions Automatic Summaries Seamless Integration Easy to Use Great for Teams

Cons

I have no cons to mention at this time!!

Review Source

Kedar G.  
Co-Founder and Principal Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "It. Just. Works."

January 9, 2025

4.0

Just lovely product. And lovely people. Am quite amazed.

Pros

That it has a two step process: Step 1: Install it Step 2: Forget about it Because it does everything without me having to constantly manage it. It enters chats. It records. It summarises. It shares. It. Just. Works.

Cons

I wish they could do Hindi and other Indian languages.

Review Source

OM

Orlando M.  
Business Development Representative  
Information Technology and Services  
Used the software for: I used a free trial

### "Fathom is a great tool to help on meetings."

August 21, 2024

5.0

It helps me to focus in other stuff while I'm at the meeting like talking or describing a presentation, or doing math or anything that requires me to diverge from the main conversation

Pros

I like that it not only record and transcript the meetings? But also highlights the important things that must be reviewed and do follow ups after the meeting, it helps me sharing better summaries for people that weren't on the meeting and to organize better my call to action for the next steps

Cons

I think it needs a Spanish sub menu option on Spanish, normally every meeting is in English but those rare times I have one in Spanish, because in Latin America there are so many variations to accents and words used, maybe have an option to choose language by country (like Mexico, Colombia, Argentina) otherwise I don't think it have anything I dislike, this is a suggestion

Review Source

JM

Jay M.  
Director of Client Experience  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Focus on the Conversation, not the notes."

March 12, 2025

5.0

So far it has made meetings more impactul and led to better results. It generally makes my life easier which is always what I want in a new tool.

Pros

It makes focusing on the conversation easier.

Cons

The default settings to auto send email notes to everyone in the meeting.

Review Source

Tzvi M. A.  
President  
Graphic Design  
Used the software for: Less than 6 months

### "Best Meeting AI Bot ever!"

December 22, 2024

5.0

You cannot fathom how cool this AI app is! The meeting recap email - it takes all notes for you!

Pros

Excellent transcription and summary tools

Cons

Nothing lol - its really doing a great job!

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Fathom has excellent recap email with bullet points

Review Source

SS

Sherilyn S.  
Executive Assistant and Marketing Lead  
Mental Health Care  
Used the software for: I used a free trial

### "I recommend Fathom in EVERY meeting!"

November 8, 2024

5.0

Pros

Fathom is my not-so-secret "secret weapon" that I use for EVERY meeting. Its capabilities and attention to detail allow me to be more active and present in my meetings (no more self-note taking!!), saves time with follow-up emails, and serves as my second brain when I need reminding of to-dos and past conversations. WOULD HIGHLY RECOMMEND!!

Cons

Nothing yet - it's a pretty amazing tool.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Otter.Ai doesn't integrate seamlessly and it often transcribes incorrectly.

Review Source

Spyros P.  
Team Lead  
Computer Software  
Used the software for: I used a free trial

### "Excellent in any language"

October 1, 2024

5.0

Very positive the product works excellent even in Greek

Pros

Creates excellent summaries and MoMs saving a lot of time Review collected by and hosted on G2.com. What do you dislike about Fathom?

Cons

Does not handle ad hoc meetings very well

Review Source

PA

Patrick A.  
Head of Marketing  
Computer Software  
Used the software for: Less than 6 months

### "Fathom Makes Life Easier"

April 1, 2025

5.0

Love it, I wish I'd discovered it sooner.

Pros

Fathom makes it so easy to follow up after meetings. The AI note taking is second to none. It understands everything and the action points it shares are always accurate.

Cons

Once it's connected to your zoom acocunt, it will want to open for every call. I'd like more control over which zoom accounts (if you have multiple) it's connected to.

Review Source

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