# Page 8 | Fathom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Fathom the right Conversational AI Platform solution for you? Explore 808 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/276054/Fathom/reviews --- Fathom 5 (808) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Fathom ## Showing most helpful reviews Showing 176-200 of 808 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LB Lamarr B. Venture Associate Financial Services Used the software for: Less than 6 months ### "5 - Star Review on Fathom" April 30, 2025 5.0 Overall I am very pleased with Fathom and would recommend. I think it's easy to use and downloading the script is neat. Pros I liked that it did well with transcribing the meeting. This helped me focus on the meeting and not on taking notes. Cons At times Fathom didn't know what was most important to highlight. Action items were good but sometimes takeaways weren't accurate. Review Source SY Sri Y. Advisor Education Management Used the software for: Less than 6 months ### "The Best notes taking software for every virtual business" October 31, 2024 5.0 its the best awesome and this is not just notes taking, but structures and customizing using AI.ML for my purpose Pros Its absolutely the best notes taker and immediately structures my calls, this helps me to send notes to my clients. My clients feel I am veery well connected with them. Cons Sometime the calls are scheduled for 20 minutes in terms of notes taking, not sure if its the setting or is it the software Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) customization in notes taking and the structures are super flexible Review Source VR Verified Reviewer Product Manager Hospital & Health Care Used the software for: Less than 6 months ### "Fathom saves me hours of time! Absolutely love it. " November 21, 2024 5.0 I absolutely love the summaries, "next steps", and general ease of use. Pros Working in healthcare, we discuss a lot of complex topics on calls. However, fathom is able to pick up all of this language and articulate it perfectly! I also love how seamlessly it integrates with zoom or teams. Cons I recently got downgraded to free version Review Source DA Drew A. Founder E-Learning Used the software for: Less than 6 months ### "Slices and dices calls every which way I need" November 20, 2024 5.0 It's making us look good, it's easy to use, and we're completely satisfied with the entire service. Pros The transcriptions have always been spot on, but the summaries are my favorite part. You can prepare one for basically any use case, and they're highly accurate. User interface is easy to use and clean. We love it. Cons I don't have anything I dislike abou t it, fits all on my needs and mre. Switched from [Otter](https://www.capterra.com/p/202799/Otter/) it just aligned more closely with our workflow Review Source JM Jaaziah M. Student Higher Education Used the software for: Less than 6 months ### "Fathom for Students!" November 19, 2024 5.0 Fathom works really well and helps me keep track of lectures; I use this software to supplement my notes in class. The transcript feature helps me build a collection of typed notes that I can put into an ai database and ask questions when studying. Fathom is incredibly useful for college students! Pros I like the AI meeting summary and transcript! It makes integrating with study software very easy. I also really like the feature that lets you ask AI about the information from the transcript. Cons I haven't had too many issues so far. I think it would be cool to have a version of Fathom made specifically for students-- something to interface with common university software like D2L and Canvas. It works well as is though. Review Source JR Joshua R. Chief of Staff Staffing and Recruiting Used the software for: Less than 6 months ### "Most impressive note taker in market" November 20, 2024 5.0 Note taking and collating actions is one of the more menial tasks of any role, but is highly impactful when done well. Fathom solves that gap exactly. Pros The AI summaries are incrediblely accurate in both the conversations captured + the actions extracted from the notes. Cons As usual, the best features are pay-walled but that is somewhat to be expected. Switched from [Otter](https://www.capterra.com/p/202799/Otter/) Fathom's tool is a superior quality product Review Source JM Jay M. Operations Director Real Estate Used the software for: 6-12 months ### "A Game-Changer for Meeting Notes" February 11, 2025 5.0 Overall, Fathom AI is a super handy tool that saves time and makes meetings way more productive. Pros Accurate Transcriptions Automatic Summaries Seamless Integration Easy to Use Great for Teams Cons I have no cons to mention at this time!! Review Source JM Jay M. Director of Client Experience Marketing and Advertising Used the software for: Less than 6 months ### "Focus on the Conversation, not the notes." March 12, 2025 5.0 So far it has made meetings more impactul and led to better results. It generally makes my life easier which is always what I want in a new tool. Pros It makes focusing on the conversation easier. Cons The default settings to auto send email notes to everyone in the meeting. Review Source MR Martin R. Senior Project Manager Information Technology and Services Used the software for: Less than 6 months ### "A Really Well-Done Product" November 11, 2024 5.0 As a Project Manager, it helps me take notes during meetings and keep track of action items. The AI implemented in the software is truly impressive; it generates high-quality notes and summaries, organizes by topics, and identifies action items Pros The entire app is very well-designed; each feature works as it should, and it’s clear that a lot of work has gone into the user experience. The initial installation is very easy, at least on a Windows notebook where I tested it, and my colleagues with the same operating system had a similar experience. Cons At times, CPU and memory usage can be high while recording a meeting, and it becomes noticeable when switching between apps Review Source BS Bala S. Founder and CEO Hospital & Health Care Used the software for: I used a free trial ### "Reduce your meeting post prep work" January 17, 2025 4.0 We will be using Fathom for sure as it reduces our post meeting work. Pros Reduced my work by half for meeting action items Cons Interface is a little difficult to navigate at first. Switched from [Otter](https://www.capterra.com/p/202799/Otter/) Fathom uses Video recording vs only audio recording that Otter uses. Review Source Kedar G. Co-Founder and Principal Consultant Management Consulting Used the software for: Less than 6 months ### "It. Just. Works." January 9, 2025 4.0 Just lovely product. And lovely people. Am quite amazed. Pros That it has a two step process: Step 1: Install it Step 2: Forget about it Because it does everything without me having to constantly manage it. It enters chats. It records. It summarises. It shares. It. Just. Works. Cons I wish they could do Hindi and other Indian languages. Review Source MM Matthew M. Business Development Manager Financial Services Used the software for: 1-2 years ### "I couldn’t fathom not using it" October 30, 2024 5.0 This is the second time I’ve used fathom, having previously used it at another employer. It is very, very effective for taking notes and allowing me to stay present in meetings where I need to build rapport with clients. Pros Ease of use, fast installation, summary of meetings as well as overall transcription. Cons It would be great for it to sit in the background more on Teams calls and not appear as another person. Switched from [Otter](https://www.capterra.com/p/202799/Otter/) Because fathom was easier to use ,faster to install and just overall was a more streamlined experience. Review Source PA Patrick A. Head of Marketing Computer Software Used the software for: Less than 6 months ### "Fathom Makes Life Easier" April 1, 2025 5.0 Love it, I wish I'd discovered it sooner. Pros Fathom makes it so easy to follow up after meetings. The AI note taking is second to none. It understands everything and the action points it shares are always accurate. Cons Once it's connected to your zoom acocunt, it will want to open for every call. I'd like more control over which zoom accounts (if you have multiple) it's connected to. Review Source JV Jackson V. Business Development Staffing and Recruiting Used the software for: Less than 6 months ### "Game Changer" March 6, 2025 5.0 It has been so great - I have really enjoyed working with the tool, and I am able to be fully present during meetings. Pros Ease of use and integration - it has totally changed my virtual meetings - no need to take notes any longer Cons nothing so far - only been using it a few weeks, but no hiccups as of yet Review Source OM Owen M. VP REMU USA Machinery Used the software for: 6-12 months ### "Nothing short of fantastic." September 11, 2024 5.0 10/10. This has been a game changer - it puts all your meetings in one place and let's you search them all for terms, topics etc! It's better than a personal assistant with photographic memory. Pros Ease of installation and use! Didn't require admin privileges to install on my work computer. Meeting/call summaries are great, my colleagues are loving it to after I introduced them to it. Cons It would be nice to be able to select the playback speed from a drop down menu instead of cycling through the different speeds, but this is a very minor point. Review Source KG Ken G. Advsor Education Management Used the software for: Less than 6 months ### "Fathom works! It's a great time saver. Wonderful product!" February 27, 2025 5.0 Easy to implement. When I had one minor glitch, customer service responded immediately to solve my problem. I can't recommend them highly enough! Pros It just works. Simply and elegantly. It's one of the best software solutions I've used in the past decade or more! Cons There's nothing not to like. It is a great time saver! Review Source AT Alfonso T. International Sales Manager Computer & Network Security Used the software for: I used a free trial ### "Amazing Note Taking Experience! " October 16, 2024 5.0 It automatically starts at the moment of the meeting and it is unobtrusive. It captures the minutes and important action keys with impressive accuracy and reliability. One thing that really impressed me is that I had a meeting in Spanish with customers from Spain and Mexico, and even through they have different accents, it still provided me with an accurate summary of the meeting in English. I am using it for all my meetings. Pros It is easy to install and setup, it took me less than 5 minutes for the whole process. Cons Upon forwarding the email with the meeting minutes, the playback icons are too big. Nothing major, but just an observation. Review Source Sean M. Sr. Technical Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "Fathom - A Tool from the Gods to shorten your workday!" September 26, 2024 5.0 In the past when on an intake call with a technical hiring manager or myself interviewing a technical candidate, I used to spend time writing pertinent notes. Now I can focus on the client or candidate and know that Fathom is picking up all the details I will need post meeting. Pros As a Sr. Technical Recruiter, having virtual meetings with Human Resources or the Technical HIring Manager, I used to take a lot of notes because in IT, there are so many different tools, db's, infrastructure, languages and past experience my client needs in a resource request. Fathom, using AI, distills the relevant details down to a summary that gives me the opportunity to interact with my clients 1 to 1, without taking notes. It's invaluable! Cons No downsides for me! I can no longer do my job without Fathom ! Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Fathom is heads above it's competitors. Easy to use and my colleagues are using it also. It is gaining traction with our 300 employees. Review Source Tzvi M. A. President Graphic Design Used the software for: Less than 6 months ### "Best Meeting AI Bot ever!" December 22, 2024 5.0 You cannot fathom how cool this AI app is! The meeting recap email - it takes all notes for you! Pros Excellent transcription and summary tools Cons Nothing lol - its really doing a great job! Switched from [Otter](https://www.capterra.com/p/202799/Otter/) Fathom has excellent recap email with bullet points Review Source TO Tamahjai O. Account Executive Financial Services Used the software for: I used a free trial ### "How Fathom helps me in my sales job." March 4, 2025 5.0 My overall experience with Fathom is great. Fathom has saved me a ton of time on the after-meeting work required to keep a sales cycle moving. It also helps me fill my supervisors in on key details. Pros The meeting being recorded is most helpful. Also Fathom breaking down the meeting with time stamps with titles of the different parts of the discussion. I like the meeting summary it sends afterwards as well. Cons The talk time monologue as well as the thumbnail that shows the AI recorder during the meeting. Review Source LC Laurie C. Training and Communication Specialist Higher Education Used the software for: Less than 6 months ### "Fathom Notetaker for the Win!" February 27, 2025 5.0 Excellent customer support, quick turnaround, notes are spot-on and concise, easy to digest with action items included. Pros The ease of use, and the concise notes it takes with action items and ability to automatically send participant notes out. Huge timesaver! Cons It displays it's own meeting participant window which can be distracting at first to others in meeting. Review Source EB Ethyn B. Lead Salesforce Admin Computer Software Used the software for: Less than 6 months ### "Amazing Tool for Meetings" December 4, 2024 5.0 Pros I like how it removes the need to track meetings and keep notes manually. I can trust it to take notes and focus on the meeting. Cons It is still learning, so sometimes it isn't the most accurate. Review Source BY BREE Y. clerk Utilities Used the software for: I used a free trial ### "Fathom review " January 28, 2026 4.0 Pros Fathom is wonderful for capturing meetings that require documented minutes. Anthing that makes work or those dreadful meetings easier gets five stars! Cons I have no cons to report at this time. Fatham does what it says, captures the words and gets them transribed. Review Source SB Stephan B. Founder Lead Creative Media Production Used the software for: Less than 6 months ### "Fathom is easy to use" March 14, 2025 5.0 Pros 10/10. It does what it says it does and makes it very easy to use Cons None so far. I just recently started using Fathom. Review Source MD Michael D. President Publishing Used the software for: I used a free trial ### "Fantastic Software that Saves Time" November 18, 2024 5.0 To date, my experience has been terrific. It works well and has terrific features that are really helpful. Pros The ease of use The video that syncs with Notes The ability to note Highlights Cons so far, nothing. I like it all. Fathom is everything is says it is. Switched from [Otter](https://www.capterra.com/p/202799/Otter/) The video and notes that Fathom syncs. Also the ability to Highlight certain sections. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.