# Fathom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Fathom the right Conversational AI Platform solution for you? Explore 807 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/276054/Fathom/reviews --- Fathom 5 (807) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Fathom Ease of use 5.0 Customer Service 5.0 ## Pros and Cons in Reviews Caroline S Cellular Health ConsultantAlternative Medicine, Self-employedUsed the software for: I used a free trial. “The accuracy of the transcription is top-tier, even with background noise, and the AI-generated summaries are a total game-changer for my productivity.“ January 24, 2026 Caroline S Cellular Health ConsultantAlternative Medicine, Self-employedUsed the software for: I used a free trial. “This makes it difficult to maintain a complete record within a CRM, as any links or notes shared in the chat are lost.“ January 24, 2026 Richard M Assistant DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Overall, I enjoy the sharp accuracy, post session outlined notes, font type, Fathom AI where you can ask question and the AI bot tailors the answer based on the content and it was able to articulate in a readable but detailed style“ August 29, 2025 JS Jayne S DirectorExecutive Office, Self-employedUsed the software for: Less than 6 months. “As a VA with a number of client emails that I work in, its currently quite price prohibitive to purchase accounts across all of those clients. Where I can invite my own business email it works well but I'm unable to invite that email to external client emails.“ February 11, 2025 KM Kelly M Managing DiretorE-Learning, Self-employedUsed the software for: Less than 6 months. “It captures key moments, auto-generates notes with shocking accuracy, and organizes everything so I can stay present in the conversation without worrying about missing a detail.“ April 29, 2025 MH Mallory H Customer Success RepComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “I was spending an excessive amount of time trying to dig back through recordings to pick out action items, find details I know we talked about but didn't get in my notes, and then type up notes/summaries and share them with our customers.“ December 9, 2024 CC Christelle C CEO and OwnerInsurance, 11 - 50 employeesUsed the software for: Less than 6 months. “The ability to access recordings immediately and the clean, professional formatting of the notes also make it incredibly efficient and impressive to share with others.“ May 21, 2025 Reginald L Account ExecutiveInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “he options to add other meetings that are not on Teams or Zoom or if I am inthe middle of a meeting and I want to quickly start recording and it is not on one of the above apps it doesnt work“ May 17, 2024 ## Showing most helpful reviews Showing 1-25 of 807 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Caroline S. Cellular Health Consultant Alternative Medicine Used the software for: I used a free trial ### "Great tool - already a must have" January 24, 2026 5.0 Pros I’ve tried several tools in this category, but this one truly stands out. The accuracy of the transcription is top-tier, even with background noise, and the AI-generated summaries are a total game-changer for my productivity. It’s incredibly intuitive and easy to use, making it a permanent part of my daily workflow. Highly recommended for anyone looking to save time! Cons There is one significant drawback for power users: it is currently not possible to collect Zoom chat data. This makes it difficult to maintain a complete record within a CRM, as any links or notes shared in the chat are lost. It is a fantastic, easy-to-use tool for voice, but the lack of chat integration is a missed opportunity for full CRM automation. Actually, CRM integration does not actually seem to be working despite the possibility being announced. Very frustrating! Switched from [Tactiq](https://www.capterra.com/p/196174/Tactiq/) The transcription was of very bad quality. Review Source VR Verified Reviewer Assistant Director Non-Profit Organization Management Used the software for: 1-2 years ### "Fathom-able" August 29, 2025 5.0 Overall, I enjoy the sharp accuracy, post session outlined notes, font type, Fathom AI where you can ask question and the AI bot tailors the answer based on the content and it was able to articulate in a readable but detailed style Pros Call Quality and Feature: Very accurate in capturing relevant information and easy to follow—great communication! Cons There is no app version of this AI Notetaker. An app version would make it easier to record in-person meetings without a PC present Switched from [Otter](https://www.capterra.com/p/202799/Otter/) The accuracy level was higher in Fathom than Otter.ai Review Source MM Michael M. Founder Professional Training & Coaching Used the software for: 2+ years ### "Lost Two Years of Client Data Due to Fathom's Poor Customer Service" December 18, 2024 1.0 I would strongly advise anyone, particularly startups and solopreneurs, to avoid using Fathom at the risk of losing your intellectual property. I used Fathom for two years and was happy with the services. When I first signed up for an account I used an email address related to a business development organization that I belonged to. Fast forward two years, and I decide to leave the business development network and attempt to change the email associated with my Fathom account. Fathom makes it incredibly difficult to do this. You can't just go into your account settings and change your email, but you need to send a form requesting their assistance. Finding this form was itself a challenge, and only possible after I sent a Help request to them. I made the change request several weeks prior to when the account transfer was needed and I got zero response. I followed up twice including a specific drop dead date by which I needed the change made or I was going to lose access. Still nothing. Three weeks later and after a third attempt to resolve the problem they get back to me. Only at this point do they inform me that their policy prohibits them from making the account transfer without proof of ownership of the old account; however that ship had sailed and I was no longer in a position to do so. Had they responded when I initially made the account transfer request, this would not have been a problem. When I explained the situation and pointed out that their slow response prohibited me from complying with their policy, they basically told me that I would have to accept losing TWO YEARS of client data. All because their own customer service was unable to respond to my account change request. This has caused significant damage to my company, as I no longer have access to transcripts and files for several long-term client relationships. Fathom is taking zero accountability. I feel like they have illegally expropriated my business secrets, but regardless I'm left stuck with no resolution in sight. There are plenty of competitors out there where this would not be a concern. Don't take a chance at losing all of your data due to Fathom's incompetence. Pros Transcription and AI generated summaries were helpful Cons Horrible customer service that resulted in me losing two years of customer data. Alternatives considered [Otter](https://www.capterra.com/p/202799/Otter/) Reason for choosing Fathom Reviews / Recommendations from colleagues Review Source RR Ryan R. Owner Consumer Goods Used the software for: Less than 6 months ### "Ai notetaker becomes invaluable for video meetings" December 10, 2025 5.0 Fathom's support has been helpful too! I've reached out to them on multiple occasions, and have always received a helpful and timely response. Pros The Fathom notetaker is genuinely awesome. You can use it in any video meeting (Google, Zoom, Teams, etc.), and it's better than the built-in Google Gemini notetaker (as of the time of writing). The ai summary notes are ACCURATE. Like-- impressively accurate. Like-- more accurate than if you had a human taking notes with you. And because it records the meetings, you can click on a sentence from the ai notes and it will replay that section of the call for extra context! To me, the coolest thing is that it creates "action steps" following a meeting. In addition to insightful meeting summaries that break down each chunk of your conversation/call/talk, it automatically creates a to-do list for you (great for sharing with your counterpart, because you KNOW they aren't taking good notes). Cons Sometimes you can't NOT add Fathom to your meetings. That is, sometimes I don't open the Fathom app, or specifically request that it not join a meeting (because I want to save my monthly free credits for other meetings), but it seems to join anyway. If I had a paid plan or infinite credits then I wouldn't have a problem with having it in every meeting; but I'd like to be able to confidently say "don't join this meeting" to save credits for my high-impact meetings. Annoyance I don't know how to solve: I'm an iMac user and make use of the multiple desktops feature, and opening Fathom may switch me to a different "desktop." I never really know where Fathom is going to launch; and though I CAN move the Fathom instance/window around my computer as needed, it'd be nicer if it always just opened in the screen I'M actually in. Nonetheless, none of these minor inconveniences is enough to dissuade me from using Fathom. It's still a 99% benefit to my meetings! Review Source BP Brad P. CMO Marketing and Advertising Used the software for: Less than 6 months ### "A Total Game-Changer for Meetings" May 22, 2025 5.0 Fathom has completely changed how we handle meetings—for the better. From the moment we started our trial, we were impressed by how intuitive and genuinely helpful the platform is. It captures everything we need, organizes it intelligently, and saves us hours in post-meeting follow-ups. While we knew we were giving up a couple features like audio uploads and mobile capture, the benefits far outweighed those limitations. The summaries, action items, and ability to search or chat with past meetings are incredibly valuable. We now use it for every meeting and honestly can’t imagine going back. Pros Smarter Than Just a Transcript – Fathom doesn’t just record words—it understands them. The summaries and action items feel like they came from someone who was paying close attention, not just an AI tool. •Real-Time Highlighting – The in-meeting widget lets us tag key moments on the fly, which is super helpful when we want to revisit important parts of the conversation later without scrubbing through the whole video. •Video Recording on Google Meet – Unlike our old tool, Fathom gives us full video recordings, not just screenshots. That’s huge for capturing nuance and revisiting tone or facial expressions. •Unlimited Meeting Minutes – No usage limits means we can record every meeting, no matter how long or how many. It’s one less thing to worry about. •Post-Call Follow-Ups Done for You – Automatically generated recaps and next steps save us tons of time and make it easier to keep everyone aligned after meetings. •Searchable + Chat-Friendly – The ability to chat with a transcript to find what someone said or what was decided is next-level helpful. •Effortless Setup with the Web Extension – The browser extension makes launching Fathom during Google Meet calls incredibly easy. One click and we’re ready to go. Cons •No Audio Uploads (Yet) – Coming from a tool that allowed us to upload pre-recorded audio for transcription, this was something we had to give up. Fathom is focused on live meetings right now. •No Mobile App for In-Person Meetings – We sometimes record in-person conversations, and the lack of a mobile app means we currently need to find a workaround. That said, we’ve heard this is on their roadmap. •Limited CRM Integration Options – We use Go High Level (GHL), which Fathom doesn’t integrate with at the moment. However, we’ve been invited to the open API beta, so we’re hopeful that’s coming soon. Switched from [Otter](https://www.capterra.com/p/202799/Otter/) We switched from Otter because Fathom offers smarter summaries, clearer action items, and full video recording—features that made an immediate difference in how we run and review meetings. Review Source VR Verified Reviewer Fractional CFO Financial Services Used the software for: Less than 6 months ### "More than a note taker" August 15, 2025 5.0 Simple, easy, not overbearing. Doesn't try to be more than it's set out to be. AI functions work well. Pros Best is it's a set and forget. Once established and linked to my zoom and outlook calendar, even unscheduled meetings are easy to automatically record. AI function to search meetings is great as well. Cons Haven't had any issues so far. One thing that would be nice is the ability to customize what our page looks like. Switched from [Loom](https://www.capterra.com/p/191187/Loom/) I like fathom more than I like loom. Easier to review and find points in the conversation or highlights. Review Source Lee M. Owner Marketing and Advertising Used the software for: 6-12 months ### "Best AI notetaker I've found" May 22, 2025 5.0 Fathom is simple, effective, and doesn’t lock core features behind a paywall. It does exactly what it promises, with fast support and an easy setup. Pros Fathom is simple in its use and doesn't hide a lot of its features behind a paywall. They provide more than the other AI notetakers and it was lot easier to set up than the others as well. Whenever I've had a question, their support responds in hours, sometimes minutes, not in days. Couldn't ask for much more than that. Cons One thing I wish Fathom did was give the ability to upload audio files to be transcribed. Sometimes getting on a call isn't feasible so having the ability to upload a conversation would save a lot of time in the future. Switched from [Fireflies](https://www.capterra.com/p/197037/Fireflies/)[Otter](https://www.capterra.com/p/202799/Otter/) Ease of use and cost. Fathom is better priced and is incredibly easy to setup and use. Review Source sJ shubham J. Lead Consultant Computer Software Used the software for: 1-2 years ### "the best notetaker in town" May 14, 2025 5.0 Overall it has been great. I have solely started to rely on Fathom for most of my meetings as the notetaker Pros The quick action items that are emailed to every member after the call and that you can ask questions and it answers from the meeting summary Cons I need to think about it seriously. There aren't any downsides or improvements that I can think of Switched from [Otter](https://www.capterra.com/p/202799/Otter/) it was not as competent as Fathom. Erros in taking meeting notes and no post action items email Review Source KK Kevin K. Board Governance Manager Non-Profit Organization Management Used the software for: I used a free trial ### "Premium is an A+ Platform" May 28, 2025 5.0 Very intuitive platform with great customers support and engagement. I found it very easy to implement into my day to day work. Pros The AI meeting note taker has a superior method of collecting the information and a variety of pre-set options for sorting that are much more useful than competitors. Cons No cons at the moment other than needing budget to maintain the premium option which has the superior AI note taking capacity. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Testing different products. Fathom's analysis of minutes in a digestible format was much more useful. Review Source BY BREE Y. clerk Utilities Used the software for: I used a free trial ### "Fathom review " January 28, 2026 4.0 Pros Fathom is wonderful for capturing meetings that require documented minutes. Anthing that makes work or those dreadful meetings easier gets five stars! Cons I have no cons to report at this time. Fatham does what it says, captures the words and gets them transribed. Review Source DW Deacon W. Continuous Improvement Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Fathom let's me focus on the meeting and not the minutiae" October 10, 2024 5.0 Excellent summary of salient pain points for sales. Great note taking & transcription. Solid summaries with the ability to shift summary focus and output depending on the audience/purpose. Pros As a hearing impaired individual, I'm often concerned I'm missing out on something in a meeting and Fathoms has worked well to ensure accurate and solid transcripts along with excellent key point summaries which are easy to switch modes (from sales perspective to stand up summary styles). Summaries are available within a few minutes after a meeting and it's handled summaries of 2+ hour meetings with solid action items and next steps outligned while avoiding anciallary items and non-pertinent discussion points. Cons It'd be great to have a live meeting option (not just online) for in-person meeting summary sets... Maybe a 'down the road' option... Switched from [Otter](https://www.capterra.com/p/202799/Otter/) Fathom had better transcription with fewer errors and more versatility with summaries. Review Source JH Jessica H. Owner and Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "USE FATHOM - such a relief for a busy business owner!" February 13, 2025 5.0 I had used other note-takers but found their summaries only partially helpful. Fathom summarizes things in a way that makes SENSE. Pros Gives me back SO much time. Fathom made it easy to remember to start the program for every meeting, kept track of assignments I give myself or my team, made it SIMPLE to send a summary AND a recording to meeting attendees - SO GOOD. Cons No cons so far at all. Seriously. I will be using this program for the foreseeable future. Switched from [tl;dv](https://www.capterra.com/p/10015832/tldv/) I got a call summary from a business associate and LOVED it. Review Source SP Sebastian P. Head of Digital Transformation Information Technology and Services Used the software for: I used a free trial ### "Takes the pressure off meetings" April 9, 2025 5.0 Fathom solves the problem of note-taking during meetings, allowing me to fully focus on the conversation without distraction. Additionally, it provides insightful analysis after each meeting, helping me catch important points or details I might have missed in real-time. This combination significantly boosts my productivity and ensures nothing valuable slips through the cracks. Pros What I like best is the interactive video timeline with clickable markers—clicking one of these highlights exactly what’s being said in the transcription. It’s super intuitive. I also appreciate that Fathom offers multiple analysis modes tailored specifically for different meeting types like general meetings, 1:1s, or sales calls. It makes reviewing meetings so much easier and more effective! Cons When viewing meeting notes on smaller screens (e.g., 13 or 14-inch MacBooks), scrolling through the notes feels a bit uncomfortable, even though the video itself doesn’t take up much space. A better optimized layout for smaller screens would help. Review Source Julian M. CEO Education Management Used the software for: 6-12 months ### "Fathom for the win" October 31, 2025 5.0 I love it! I think it is a must have tool for all companies to be using. This is because if all companies were using it, it would be great to get emails of summary from them too Pros Fathom really does help me with note taking, sends the summary of the meeting afterwards, very helpful to catch up. Also the video recordings are so useful to playback and smooth with the transcripts. Cons When it sends an email to the attendee, I cannot see what got sent to them. apart from that, it is very very useful. Review Source Jude C. CEO Computer Software Used the software for: Less than 6 months ### "Fathom - An effective AI powered meeting notetaker" March 24, 2025 5.0 It is challenging to take notes during online meetings because you have to manage listening, typing, and navigating the virtual platform and remaining engaged in the conversation. Unlike in-person meetings, where body language and visual cues help signal when to take notes, online meetings often have rapid discussions, screen sharing, and chat messages happening simultaneously. It was easy to miss key points, as this could be distracting, leading to less effective communication and retention. Fathom solves this issue and ensures that I can focus on the meeting 100% and still get all relevant notes afterwards. Pros I love how Fathom just takes care of everything, records my meetings, transcribes them, and emails me a meeting summary with action items. It saves me so much time since I don’t have to take notes or worry about missing anything important. The AI-generated summaries are super handy, and integration with Zoom, Teams and Google Meet works seamlessly. Definitely a game-changer. Cons The transcription is usually great, but sometimes it struggles when there more than one person speaking at a time, as it happens in meetings. Not a dealbreaker, but a little fine-tuning there would make it even better! Review Source VR Verified Reviewer Compliance Officer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Great AI Notetaking" February 27, 2025 5.0 Overall, Fathom is a strong choice for remote and hybrid teams looking to streamline meeting documentation, but its usefulness would significantly improve if it could accommodate in-person meetings as well. Pros Fathom Notetaker is an incredibly useful tool for capturing, transcribing, and summarizing meetings with remarkable efficiency. One of its standout features is the automatic generation of concise summaries, which saves time and ensures that key takeaways are easily accessible. The seamless integration with platforms like Zoom and Microsoft Teams makes it a convenient option for those who regularly engage in virtual meetings, allowing for real-time transcription and easy sharing of notes. Additionally, the ability to highlight and tag important moments during the conversation enhances post-meeting organization and follow-ups. Cons However, Fathom has some limitations. A key drawback is that it only functions in virtual meetings, meaning in-person discussions cannot be recorded or actioned in the same way. While the tool is excellent for calls, expanding its capabilities to capture and summarize face-to-face meetings would make it far more versatile. This restriction can be frustrating for teams that conduct a mix of remote and in-person collaboration, as they must rely on alternative methods for manual note-taking outside virtual settings. Review Source AN Aaron N. Director of Account Management Chemicals Used the software for: Less than 6 months ### "Fathom has been an amazing team member!" February 27, 2025 5.0 Saves me the time it takes to recap meetings, which is significant. Helps me remember key points and important follow ups especially when I have back to back meetings. Videos have been really helpful when the owners of my company want to see what my team is doing with customers. Also helpful for training my team. Pros I'm on the back side of my career. I'm past wanting to adopt a lot of new technology. The thought of AI in general is overwhelming to me. My boss talked me into trying Fathom and it has blown me away. I use it on my Teams meetings with customers and with my team. It filters out the meaningless talk and highlights just the key points in the meeting and it is shockingly accurate. I get an email recap as soon as my meeting has ended and I can put that recap in my CRM, share it with the owners of my company, use it for follow-up tasks etc. It also gives you a recording of the meeting to use for training etc. It makes itself known by showing as a participant in the meeting, and titles itself as "my fathom note taker". Not at all intrusive. I've shared the recap notes with my customers. It's saved me a ton of time in recaps alone. It's really great! Cons When your meeting starts, Fathom generally takes about a minute to join - So the pop-up notification that Fathom has entered your meeting can disrupt initial greetings etc. But this is a small issue that hasn't caused any disruptions to my meetings yet. Review Source EM Eleanor M. Product Manager Computer Software Used the software for: I used a free trial ### "A must have addition for Project Managers" February 10, 2025 5.0 My experience so far has been excellent, the team and product have met my expectations and I am excited to use the tool moving forward. Pros Excellent product, having just finished the 30 day free trial this product is a great addition for any busy project manager. Easy to use and reliable it effectively recorded my meeting notes and actions enabling me to provide written records instantly after calls. This improved the quality of subsequent calls and ensured key takeaways were not missed. There are various templates available so you can tailor the output bag on the type of call for example PKO, Status Calls, Sales Demo. I also liked that it recorded the duration of each call as this made it easier to record accurate timesheet entries in my internal Project Management System. I am keen to review the Slack Integration in future. Cons When utilising where mutiple resouce are in the one location the quality of the output slightly reduced however as outpit can be customised before release to attendees this still added value overall Review Source Linda I. Project Mansger Information Technology and Services Used the software for: Less than 6 months ### "This is a game changer! " January 30, 2025 5.0 Fathom has made my work life so much easier. I'm much more efficient as a result of not having to focus on note-taking while speaking with customers. The software is very intuitive and loads up every time I go into a meeting. Pros I am a Project Manager and am fully remote. I have upwards of 20 online meetings per week, and used to be distracted trying to take notes while in the midst of meetings. Fathom is so easy to use. The installation is simple and once that's done it essentially runs itself. The software is light and causes no delay in my work. Within minutes of ending I get a full meeting resume which makes sense, and which I can share with my customers. I also work in French, and was blown away by the fact that fathom worked equally as well in another language, without me having to change parameters. Customer support has followed up with emails, and I am very impressed with their response time. I have already recommended it to colleagues. Thank you! Cons Nothing so far. There is nothing I don't like about this software. Review Source LY Levi Y. Director of Sales Construction Used the software for: Less than 6 months ### "Fathom has been a gamechanger" April 16, 2025 5.0 Fathom has seriously changed the game for me. Before using it, I’d finish a Zoom call and either scramble to take notes during the meeting or try to remember key details afterward—neither of which worked all that well. Now, with Fathom automatically generating transcripts and summaries, I can stay fully present in meetings and know that everything’s being captured accurately. One of the biggest problems Fathom solves for me is keeping track of important conversations. I love that I can search through transcripts, find exactly what was said, and even jump straight to that moment in the Zoom recording. It saves me from having to dig through messy notes or rewatch entire meetings just to find one answer. It’s also a huge help when I need to follow up with someone or recap a meeting later on. It’s streamlined my workflow, reduced stress, and honestly just made me more effective. Super grateful for it. Pros I've been using Fathom for a while now, and I absolutely love it. One of my favorite features is how easy it is to look back at the transcripts from my Zoom calls—being able to quickly review what was said is a total game-changer. Plus, the fact that I can jump straight to the video from any point in the transcript makes follow-ups so much smoother. It saves me tons of time and helps me stay organized. Highly recommend! Cons I am yet to see something that I dont like about this software! Its great. Review Source QW Quinita W. Founder CEO integration specialist Consumer Services Used the software for: Less than 6 months ### "No brainer for Note taking" February 18, 2025 5.0 I really enjoy Fathom. I use it almost daily and it helps my workflow as a solopreneur who tends to lead their own meetings Pros The summarization and task features make my day easier Cons The lack of integration/available modules with make.com. I think they have a partnership with another provider that prevents this. Review Source JE Joy E. Marketing Assistant Information Technology and Services Used the software for: 6-12 months ### ""Love fathom! Especially AI summaries that include action items."" March 18, 2025 5.0 Fathom is solving challenges I face with note taking, and meeting transcriptions. I can't focus on participating in a meeting AND take notes. This organises everything so nothing gets missed and the action items out of each meeting are clearly defined. Pros I love that I don't need to spend time taking notes during meetingss, I can easily extrapolate action items straight out of the meeting notes, and I can always come back to a meeting if I need to reference a meeting transcript. Cons I love fathom, but sometimes my fathom bot doesn't enter a meeting, or I have to chase one of my team members for their recording. I also wish the fathom bot didn't take up a whole tile on meetings. Sometimes our team meetings have as many fathom bots as we have users, which can be annoying. Review Source JH Jeff H. Learning Solutions Manager E-Learning Used the software for: 6-12 months ### "Excellent tool for recording meetings with incredibly accurate summaries and key takeaways." May 27, 2025 5.0 Pros Excellent tool for recording meetings with incredibly accurate summaries and key takeaways. I no longer need to spend a ton of time typing up a meeting recap when Fathom can do it much faster, include links to specific moments during the meeting, and is incredibly accurate with regards to highlighting key takeaways from a meeting. Cons I love it all! There is not a feature I can think of that I don't like! It all works incredibly well!!! Review Source oP osaki P. Customer Success Manager E-Learning Used the software for: 1-2 years ### "auto generated action items are great!" April 15, 2025 5.0 greeat. overall its been awesome. I've enjoyed the product to its full extent and wish i fonud it sooenr Pros auto generated action items are great. they help me with my meeting all the time saving having to come up with them Cons nothing i really dont like. all the features are pretty solid and it does the job in terms of coming up with meetintg notes Review Source RP Russell P. Fractional CRO Computer Software Used the software for: Less than 6 months ### "A really good AI-powered note taker" May 8, 2025 5.0 The perfect team mate for effortless notes and summaries with plenty of opportunities to dig deeper for further analysis Pros I like the really well organised summaries after each meeting. I can also generate summaries mapped to my favourite sales qualification frameworks like SPICED. if I want deeper analysis, I can ask Fathom about specific topics and I get the answer without having to dive into the recording directly. It saves me tone of time and effort. Cons There's nothing to complain about from my perspective. It does what I expect of it Review Source Talk to a Capterra advisor for free and get results within 15 minutes.