# Page 2 | Veradigm EHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Veradigm EHR the right Electronic Medical Records solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/276111/Veradigm-EHR/reviews --- Veradigm EHR 3.5 (66) [View alternatives](https://www.capterra.com/p/276111/Veradigm-EHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Veradigm EHR ## Showing most helpful reviews Showing 26-50 of 66 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Heather H. Referral Coordinator Hospital & Health Care Used the software for: 2+ years ### "Allscripts EHR" July 19, 2019 4.0 Allscripts was the first EHR I used, and it was definitely easy to learn how to use. The layout of each patients chart is easy to follow, as well as easy to sort through to find what you're looking for. I really like that you can follow tasks/messages for a specific patient, so you can keep on top of specific tasks that you're working on. You can also push tasks/messages out any length of time you would like, so it will reappear on your desktop when you specify, so you can follow up when needed. Pros Easy to follow tasks (messages) in each patient's chart I like the layout of the patient's chart, and that you can sort by document type, specialist, outside communication, etc. Cons Unable to see a patient's insurance card through the chart Review Source VR Verified Reviewer Board Certified ABIM - Internal Medicine Physician Medical Practice Used the software for: 2+ years ### "Allscripts" August 14, 2018 1.0 Slows work production significantly. STAY AWAY....you will be very unhappy with this product. Pros Ability to access at home. Otherwise, these is nothing to like about this product. Cons Everything. It constantly kicks you off, freezes, creates error messages, bounces back prescriptions and in some cases, kicks you off without the ability to access any records. Terrible customer service. If I had a dollar for every tickets we have placed with them over the past 7 years....I would be a millionaire! Review Source VR Verified Reviewer CEO Medical Practice Used the software for: 2+ years ### "Decent EMR if you set it up correctly" November 13, 2018 3.0 Pros If you spend weeks/months setting this up correctly before use, it is a decent EMR for primary care and some specialties. Cons Requires administrator AND PHYSICIANS to spend days/weeks if not months setting up system tables, protocols, and templates before system can be used appropriately. Limited usability with poor workflows for certain specialties that rely on body-site specific coding in ICD-10. Review Source sK steve K. physician Medical Practice Used the software for: 2+ years ### "Allscripts is a terrible product" July 16, 2021 1.0 Developers of this pro0duct should be ashamed that after 7+ years it is as dysfunctional and nonintuitive as ever. Absolutely horrible platform Pros There are no pros, this is an archaic platform that involves endless clicks, has bind pathways that produce non-mineable data, and endlessly breaks down Cons Costs a ton, customer support is horrible, they dont improve it in time and spce, drop down menus are missing all sorts of things Review Source NN Nicole N. Physiotherapist Health, Wellness and Fitness Used the software for: 2+ years ### "Does the Job; Some Quirks to It" October 13, 2021 4.0 Useful for many purposes; Works great in an acute/outpatient medical setting. Pros Seems secure; Lots of functions and options from scheduling to charting in multiple sectors. Cons Cannot do multiple functions (scheduling and charting, mainly) in the same browser window. Need to open multiple windows in order to multi-task (i.e. scheduling client for follow up before finishing charting) Review Source VR Verified Reviewer Consultant Hospital & Health Care Used the software for: 1-2 years ### "Great software but expensive" August 30, 2018 4.0 Sending electronic prescriptions is very easy. Overall this is a expensive program that lacks of a strong customer support. Pros Its features of e-prescription, immunization scheduling, easy to use and manage. Cons Transition times between screens. Speed is not what we expected. Customer care representatives are not as helpful as you would expect. Long-term contracts make difficult to look for another supplier. Review Source lM lauren M. office manager Hospital & Health Care Used the software for: 2+ years ### "horrible product don't bother- the support is horrific and cant help with anything" January 25, 2018 1.0 we hoped for a better patient portal but it is not working the way it needs to. Pros when its off- they system has some great ideas but in practicality its horrible. once your trained on the product (they give you a 1000 plus page printout of useless stuff) you still have to call and ask how to use certain aspects. i am a software trainer and have issues with this product Cons everything is an addition charge- you will need to pay for each service by it self- so after your pay the massive amount, then you realize its not everything you need- you come to fidn out they charge you more for additional services. while i get this sounds normal- it would if your not paying 3000 plus a provider... yes thats per provider.. thats not the start up one time cost... FYI Review Source Josh E. Director of Administration Religious Institutions Used the software for: 1-2 years ### "You Got To Have One...." October 6, 2019 4.0 Great experience using this product and working with the Allscripts Staff. Pros We use this product in a Pediatric Medical Practice. It was a helpful product to have and Allscripts was wonderful to work with and continue to be a fully supported customer service program. Cons The forced paid upgrades always got me feeling like "why?" Review Source Nathan S. Clinic Director Hospital & Health Care Used the software for: 2+ years ### "Smooth and gets the job done" April 23, 2019 5.0 Gets the job done. Makes eprescribing easy. Pros Simplifies the documentation process and works well sending Rx Cons Not as user-friendly as other choices in the marketplace Review Source SD Scott D. Owner, physician Hospital & Health Care Used the software for: 2+ years ### "My experience could not be any worse." June 23, 2017 1.0 Major headaches and a ton of ridiculous bills for no service. Cons Constant "upgrades" that didn't do anything to improve productivity, only made it more difficult to complete my daily work. Customer support was terrible. Biggest drawback, now in hindsight, is how incredibly expensive it is. We started with them early when there weren't many options. I'd keep hearing from other docs how much they were paying for their EMR's and be thinking "no way, they must not have what we've got". Turns out, I was the one being had. I now spend less than half of what Allscripts charged me, and get office management and billing support as well. I have trouble understanding how they are still in business with their model. Review Source VR Verified Reviewer Administrative Assistant Hospital & Health Care Used the software for: 1-2 years ### "Allscripts saves time" January 23, 2018 5.0 Pros Allscripts has saved me tremendous time in my clinic and I no longer have to make phone calls or wait on faxes. It was very easy to learn and easy to use Cons I've been notified that the patient portal is tricky to use. Customer service has been great in supporting this issue. Review Source JS Julia S. Nurse Practitioner Hospital & Health Care Used the software for: 2+ years ### "Allscripts Review" September 19, 2018 4.0 Charting consistently on the system over years allows for continuity of care in our office. Overall the system is efficient and allows me to meet my objectives of charting on my patients. Pros It is helpful to make specific templates for each problem. This saves a lot of time which is helpful when you have a busy day of patients. Clicking on pertinent positives and negatives with the ability to add comments all build the note together nicely. Cons Usually the only issues we have with Allscripts is that it tends to freeze. Then we get kicked out of the system which is frustrating since it wastes a lot of time. It is not always clear if this problem comes from Allscripts itself or is in part due to our internet connection. Review Source KH Kelsey H. Referrra Specialist Used the software for: 2+ years ### "I am a user of this software and it is easy to use once you are aware where things are located. " November 14, 2017 4.0 I was able to get referrals and orders sent to other facilities a lot quicker and easier. Pros The internal fax that was included in the software. It made it very easy and accessible to fax documents and records in Allscripts EHR. It wasted less paper by allowing us to fax things (ie; lab orders, diagnostic test orders, referrals) to other facilities rather than print it out and manually fax it from a fax/copy machine. Cons There was no shortcut to find documentation. I would have to search through documents by dates to find different messages or things that were scanned in. Once I was able to find what I was searching for then it was easy to locate the document again. Review Source MP Marilyn P. Billing Manager Hospital & Health Care Used the software for: 2+ years ### "Personal Touch Review" July 23, 2019 4.0 Pros It is user friendly and I have found different ways to locate the information I need, which is helpful. Cons It is not user friendly for the clinical staff but I personally do not have anything bad to say about it. When there is an issue, it does get resolved but sometimes it takes too long. Review Source RB Rachael B. Office manager Health, Wellness and Fitness Used the software for: 2+ years ### "Allscripts is good software" July 25, 2019 4.0 It has been great. Easy to use and this company has been around a long time with cutting edge products. We started using them in 1992 and have never been sorry. Pros That you can simply change the date a charge was posted instead of deleting and reposting the charge. Cons We use the offline version so you only get 2 screens and when posting payments and answering phones and such it would be nice to have more screens so you don't have to exit posting. Review Source JS Jennifer S. Physician Medical Practice Used the software for: 6-12 months ### "A little old fashioned" May 30, 2019 4.0 Pros This is sufficient from an EHR standpoint. Overall it's quite easy to learn (helps to have some basic computer and previous EHR knowledge) and be somewhat proficient and efficient just within a few days. Cons \-there is no way to have more than one chart open at a time -sometimes hard to navigate and though our EHR team is working to build a comprehensive flowsheet for health maintenance I find that the way it's set up in allscripts is not very helpful -not easy to refill groups of medications (as compared to other systems like EPIC, which I used previously) -lacks the functionality that EPIC has in a lot of regards and though I haven't used many other systems, have heard other providers feel similarly Review Source KB Karen B. Insurance billee Medical Practice Used the software for: 2+ years ### "Unhappy customer" January 26, 2021 2.0 Not happy Pros Nothing it has been about 5 years since we use them I don't remember. Cons Nothing it has been 5 years since we used them so I don't remember. Switched from [TotalMD](https://www.capterra.com/p/110016/TotalMD/) Unhappy with allscripts. Review Source MS Miranda S. Medical Assistant Used the software for: 2+ years ### "We have lots of issues that are never fully resolved. " April 12, 2018 1.0 Pros When it works correctly, it does just about everything we need it to. Cons It is hardly ever fully functioning. The referral and insurance verification has not worked since I got here in 2016. We have outages at least once a week. Our Allscripts PM and EHR do not always transmit information back and forth. Saving EKG function malfunctions constantly. IF it was fixed in a timely manner it would be A LITTLE different, but still ridiculous for the amount of money we spend on Allscripts. Our office would not recommend Allscripts to any office. Review Source AB Amber B. Nurse Hospital & Health Care Used the software for: 2+ years ### "Needs to be more user friendly " November 21, 2019 3.0 I believe that there are better EHR formats out there and that Allscripts needs a major change to be more competitive with them and become more user friendly. Pros I like that there is places to view flowsheets in a grid type manner in order to compare data. Cons It is not user friendly. There are too many ways to chart something to view something which makes it confusing. Review Source KK Karla K. Patient Rep II Health, Wellness and Fitness Used the software for: 2+ years ### "East to use medical softeware" November 30, 2019 5.0 It solves the problem of paper charts, allows everything to be in one system for ease of use. Pros Able to keep a running chart for patients by breaking it down into categories of MD notes, authorizations, and even a running table on task/notes back & forth between provider/nurses. Cons Nothing as it's very user friendly and I have no complaints. Review Source RP Ryan P. Physician Used the software for: 2+ years ### "Many Clicks Yield Low Results" September 19, 2017 3.0 Pros This software makes inter-provider communication easy. The custom order feature provides increased efficiency. Pharmacy renewal requests are seamless. Cons Unfortunately, this software makes it difficult to track laboratory results across time which is less than optimal in the medical profession. Take notes is far from simple as the program requires multiple clicks in and out of text boxes to create notes. Finally, the custom patient and provider lists are cumbersome to create and manage. Review Source SS Shiv S. Acquisitions Leader Hospital & Health Care Used the software for: 2+ years ### "easy to use software" February 22, 2018 4.0 Pros easy to implement, administer, use and the ability to send prescriptions with th click of a button using this software thereby saving productive time Cons at times, it takes multiple clicks to reach the end goal we are trying to accomplish and also at times historical notes really become hard to sarch Review Source SLB Shae Lynn B. Clinical Manager Medical Practice Used the software for: 2+ years ### "Allscripts has been a great EHR for our practice. It is very easy to use and easy to understand. " March 15, 2018 5.0 Pros Allscript is easy to customize for each person. It is easy to use and easy to understand. Most things are very self explanatory. Overall the system is good. Cons The support sometimes takes a long time to respond to requests. Also when they respond to requests or open tickets sometimes it takes months to get thing actually completed. It seems that some people are quicker than other. Review Source LL Lori L. Billing Manager Medical Practice Used the software for: 2+ years ### "I used this soft ware at two different practices, I think it is good software" March 13, 2018 4.0 I think this is a very good software compared to a lot that i have tried. I think the appointment scheduler is the best part of the program. Pros I really liked the scheduling system with Allscripts, very easy to learn just a lot of steps. I also like the EMR portion of this software, very user friendly. Cons my least favorite thing about this software is the amount of steps you have to make to complete a task. Review Source lL lisa L. PA Health, Wellness and Fitness Used the software for: Less than 6 months ### "Worst EMR ever - same as Amber W said" January 10, 2020 1.0 If you are a medical home, RUN away from this software. There are so many little buttons for this at that, many that do not cross over, it is nearly impossible to cover everything needed for a medical home - unless you can spend at least hour on every patient visit. If I were interviewing for a new position and knew that this was their software, after this current exposure, I would decline the interview. It is that bad. Good luck. Pros Nothing. Maybe good for COA approach? As a user, nothing. Cons Everything. I have been exposed to multiple EMR systems. So far Medent, while not perfect, has been the most user friendly. Allscripts literally feels punitive to use. You cannot even open 2 screens at a time and if you try to you will be kicked out of the original with no option to go back either. When as a healthcare provider have you ever been able to limit yourself to one thought from beginning to end at a time?! Review Source Similar Products Featured ## Related categories [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.