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Infor M3 is a cloud ERP solution that delivers industry-specific capabilities without extensive customizations or integrations in 32 languages and 71 countries. Infor M3 CloudSuites combine the Infor cloud platform built on infrastructure services from AWS®, and Infor OS—enabling cloud applications to work collaboratively with each other and with legacy software. M3 supports single and multi-company organizations, multi-site, multi-currency and empowers your ever changing business needs.
Provider
Infor
Located In
United States
Foundation
2014
Open API
Unverified
Deployment
On-Premise Windows, Cloud, SaaS, Web-Based, On-Premise Linux
Mobile Apps
iOS, Android
Training
In Person, Documentation, Live Online, Webinars
Support
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat
Infor M3 CloudSuites are designed for medium to large global manufacturers and distributors in the chemical, distribution, equipment, fashion, food and beverage, and industrial manufacturing.
Content Source: Infor M3
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Infor M3 Reviews
Pros
Really appreciate the Infor & Overall Infor M3 very good & helpful for using.
To conclude, I am an avid fan how the capabilities and also very active in the M3 User Community.
Good support both from consultants and web portal. Very good documentation available, lots of details on the setup.
The Human Capital portal includes good Human Resource functions, managing Payroll and Employee Benefits, and is also helpful in HR Recruiting of new employees.
Cons
And also for sales, all accounting are inherited from order. Workaround exists, but it is still a limitation.
Had some trouble with communication in China (servers in Sweden) - possibly problem for everyone outside China.
As we have associates leave, there is no need to replace them.
Output management (for forms such as customer invoices or packing lists) has long been a weak spot but that is being addressed with new tools being developed.
"Proven, mature ERP is getting modern UI at last"
Overall: I have worked with M3 for a number of organizations, and besides effectively managing the material plan and production schedule, it has also served well for the management of multiple business units which require monthly consolidation, multi-currency financial operations, and the complete life cycle of business processes.
Pros: M3 is a stable, robust, proven ERP system that fits a wide variety of industries well, handles international business requirements and has the flexibility to support both the front office and the back office. In recent years, this has been supplemented with a modern UI toolset, allowing for workflow design and management, along with browser-based homepages and widgets that present users with the information they need to act on, focusing on exceptional situations instead of repetitive, routine tasks.
Cons: The basic user interface for functional programs is still designed in the old AS400/RPG style, with a series of panels and a method of proceeding from panel to panel and program to program which can seem counter-intuitive to the user. Output management (for forms such as customer invoices or packing lists) has long been a weak spot but that is being addressed with new tools being developed. API's are available for many programs which allows for the development of custom user interfaces via Infor OS Homepages and Widgets, but there are significant gaps where API's have not been published.
"Lot of flexibility and usefull functionalities"
Overall: user experience makes easier introduction of new hired colleagues. Flexibility in configuration helps to add new functionalities fast.
Pros: flexibility, easy of use and a lot of functionalities ready to use (that had to implement custom with other products)
Cons: I see mainly 2 points: 1. enterprise structure has got some lacks, do not manage structured sales organizations (it doesn't exist a concept like it, which is usefull when you have same customer managed in different sales organization within the same company which could have different price list, discounts, payment terms) 2. all accounting is inherited through order, in example when I post good receipt I need to have cost center in purchase order and I cannot change during good receipt. And also for sales, all accounting are inherited from order. Workaround exists, but it is still a limitation
"High rated ERP Software for the manufacturing industry"
Overall: We used this software for one of our client for their supply chain management and purchase order management, and its works very smoothly and process has been optimized by few work hours by using this ERP. this was the first instance when we go live within a week, so kudos to their team and also support was very good. they are guiding us wherever we stuck in the process and we have almost recieved return on experience by using this software for our client
Pros: This is the best ERP software for manufacturing industry with some of the top notch functionalities to serve in a better way, i like the customer purchase order management feature, which i think the best feature in this software also the implementation within very much less time.
Cons: User interface is still looks very old and even in the updated versions also due to the old UI, features are not look promising. UI need be corrected
"Niche Rental Application"
Overall: Allows for high volume of transactions and equipment movement throughout our over 30 locations. Could use more documentation on what is and is not supported functionality in certain programs. It is a fairly large ERP system, so this would be tough with all the new features being added.
Pros: It has many more features than we currently use, that we can grow into.
Cons: We are an unusual rental operation and initially it didn't have all the functionality that we required, so our 3rd party implementer made modifications to our base code, so when infor came out with the similar feature, we could not move to it. There are some feature fixes that can not be retrofit into our release.
"Work Buddy"
Overall: Overall as of now I don't have trouble using the INFOR system, for me this i a work buddy that maximize my work output and meet deadlines, experiencing minor problems but can handle it immediately.
Pros: We are currently using INFOR in our office, so far using this system is very easy to understand and very work friendly. Details and functions are organized that new user will catch up easily.
Cons: Sometimes experiencing website errors, and personalization of tool bars and forms sometimes bit a tricky.