# Pocketshop Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pocketshop Software - reviews, pricing plans, popular comparisons to other Digital Experience Platforms (DXP) products and more.

Source: https://www.capterra.com/p/276167/Pocketshop

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# 

 Pocketshop Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Pocketshop

## What is Pocketshop?

Digital experience management solution for shops with loyalty features, news, chat, gamification, advertising, and much more.

## What is Pocketshop used for?

[Digital Experience Platforms (DXP)](https://www.capterra.com/dxp-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€99

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Pocketshop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mss-knoll.at/&name=Pocketshop)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pocketshop

5.0 (2)

VS.

[4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

€99

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.9 (501)

Value For Money

5.0 (2)

Value For Money

4.8 (444)

Customer Service

5.0 (2)

Customer Service

4.7 (433)

## Pocketshop alternatives

Highest Rated

[4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/)

[4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009042/RepeatMD/)

[ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/)

[4.8 (39)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/)

Starting price

$20000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83219/GIFT-CARD/)

## FAQs about Pocketshop

Overview

### What company size and specific industries is Pocketshop built for?

Pocketshop is designed for small to mid-sized businesses in food service, hospitality, and retail sales. It fits owners, founders, managing directors, office managers, sellers, salespeople, food service managers, and hospitality specialists who need a solution suited to day-to-day commercial operations.

Features and Usability

### What are the key features of Pocketshop?

Pocketshop offers loyalty program, loyalty cards, gift card management, and rewards management for customer retention, plus CRM and content management for audience data and messaging. It also includes alerts/notifications, reporting/analytics, multi-channel communication, multi-channel marketing, SMS marketing, social media integration, third-party integration, and customizable branding.

Getting Started and Support

### What customer support options does Pocketshop offer?

Pocketshop provides email/help desk, FAQ/forum, phone support, and chat. These channels give users several ways to contact the team or find answers, but there is no reviewer feedback available here to describe response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

CRM

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Gamification

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Games or game-like elements to track progress and reward accomplishments

Gift Card Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Loyalty Cards

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Loyalty Program

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Multi-Channel Marketing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Pocketshop 16 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Games or game-like elements to track progress and reward accomplishments

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

View and track pertinent metrics to find patterns and gain insights from data

Strategize and implement rewards for returning customers, employees and other members

Send promotional campaigns or transactional messages via text messages

Addition of necessary external data, applications, tools, or features

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Basic

€99.00

Other,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SE

Sebastian E.

CEO

Information Technology and Services

### "Lösung gefunden was wir gesucht haben"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2024

Pros

Einfach, APP ist sehr schnell, Pocketshop hilft immer Persönlich wenn Fragen/Anliegen auftauchen! Pocketshop ist auch auf unsere wünsche eingegangen und umgesetzt!

Cons

Mir fällt gerade kein Nachteil ein, läuft.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HC

Haldun C.

Operation Manager

Leisure, Travel & Tourism

### "Entlich haben wir mit Pocketshop die optimale Lösung gefunden."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2024

Pros

Die Bonus-App von Pocketshop ist einfach fantastisch! Ist sehr benutzerfreundlich Die Vielfalt der Angebote und die Möglichkeit, Punkte in tolle Prämien umzuwandeln, machen das Einkaufen noch lohnenswerter. Der Support ist super schnell und hilfreich. Ich kann diese App jedem empfehlen. Danke, Pocketshop, für dieses großartige Tool!"

Cons

Bis jetzt nichts negatives. Alles perfekt!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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