---
title: "Practice Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Practice Software - reviews, pricing plans, popular comparisons to other Coaching products and more."
source_url: "https://www.capterra.com/p/276189/Practice/"
page_type: "product"
language: "en"
---

# 

 Practice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Practice

## What is Practice?

We help coaches consolidate clunky, disjointed and annoying systems into one simple place. Easy scheduling that shows your real-time availability, simple forms to gather information, invoices and payments — all tied together with automations. Create invoices, recurring subscriptions and packages in seconds and get paid on time, every time. Our world-class tools are built for both sides of the relationship, with a client chat portal that centralizes everything for your clients.

## What is Practice used for?

[Coaching](https://www.capterra.com/coaching-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/)

Top alternative

Featured

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

94%

Neutral

0%

Negative

6%

Starting price

$5

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Practice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://practice.do&name=Practice)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Practice

4.6 (33)

VS.

[4.6 (1,471)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$5

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (33)

Ease Of Use

4.6 (14,809)

Value For Money

4.7 (33)

Value For Money

4.4 (12,226)

Customer Service

4.7 (33)

Customer Service

4.6 (11,391)

## Practice alternatives

Highest Rated

[4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (3,034)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,535)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (485)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/276189/Practice/alternatives/)

## FAQs about Practice

Overview

### Which roles and teams benefit most from Practice?

Practice is most used by coaches, solo business owners, and executive leaders who manage client-based services. Coaching professionals use it to organize sessions, track client progress, and share resources, while founders, CEOs, and operations leads rely on it to streamline scheduling, communication, onboarding, and recurring administrative workflows.

Answer based on 33 reviews

Overview

### What company size and industries is Practice built for?

Practice serves service businesses of all sizes, but it is used primarily by small businesses, which make up 97% of reviewers. It is most common in Professional Training and Coaching at 36%, followed by Health, Wellness and Fitness at 21% and Management Consulting at 12%, fitting coaches, consultants, tutors, freelancers, and similar providers.

Answer based on 33 reviews

Features and Usability

### What are the key features of Practice?

Practice offers appointment scheduling and booking management, calendar management with calendar sync, and automated scheduling with availability management. It also includes client and contact management, client portals, billing and invoicing, online payments, reminders, reporting and statistics, workflow automation, and access controls/permissions.

Pricing

### How much does it cost and what fees or limitations are included?

Practice starts at $5 per month for the Basic plan, or $4 monthly billed annually. Pro costs $60 monthly, or $42 annually, and Teams costs $99 monthly, or $69 annually. The free trial helps test features first. Basic includes 1,000MB storage, a 2-contact limit, email support, and limited workflows.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does Practice integrate with?

Practice integrates with Stripe for payments and invoicing, Google Calendar and Gmail for scheduling and email, and Zoom Workplace for virtual meetings. It also connects natively to Google Drive, Google Meet, Microsoft Outlook, and Zapier, giving users 8 third-party integrations across billing, calendar, communication, and automation.

Answer based on 16 reviews

Getting Started and Support

### What training and onboarding options does Practice offer?

Practice provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Practice offer, and how do users rate the experience?

Practice offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as fast, responsive, and open to feedback, with helpful troubleshooting and follow-up. Some users, however, report unhelpful interactions, delayed responses, and difficulty getting account issues resolved.

Answer based on 12 reviews

## Features

AI summary

Based on 1,550 Coaching reviews

Capterra data shows that buyers of coaching software rank the following features as their top priorities:

-   **Client Management** (**57%** of reviewers rated this feature as critical)
-   **Appointment Management** (**74%**)
-   **Calendar Sync** (**69%**)

Practice includes all three features reviewers value most: **Client Management**, **Appointment Management**, and **Calendar Sync**. Together, these capabilities help coaching businesses keep client information organized, schedule sessions efficiently, and keep calendars up to date across tools, allowing teams to reduce administrative work and stay focused on client relationships.

Client Management

4.7 (26)

84.62% of 26 reviewers that rated this feature as important or highly important

Practice offers a centralized space to manage client details, notes, files, and communication. Users think it saves time, keeps everything organized, and makes onboarding and ongoing client interaction seamless, with clients also finding the platform easy to navigate.

Appointment Management

4.9 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Calendar Sync

4.7 (15)

73.33% of 15 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

Scheduling

4.7 (25)

84.00% of 25 reviewers that rated this feature as important or highly important

With this capability, you can easily set up and customize appointments, offer both free and paid options, and integrate with Google Calendar. Reviewers appreciate how it streamlines scheduling, is simple for clients to use, and eliminates the need for tools like Calendly.

Calendar Management

4.4 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Billing & Invoicing

4.4 (27)

66.67% of 27 reviewers that rated this feature as important or highly important

It gives you straightforward invoicing and payment tracking, with seamless Stripe integration for pre-payments and recurring billing. Reviewers appreciate the simplicity and automation, though some mention duplicate or failed payments and wish for more customizable payment plans.

Practice 67 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: It gives you straightforward invoicing and payment tracking, with seamless Stripe integration for pre-payments and recurring billing. Reviewers appreciate the simplicity and automation, though some mention duplicate or failed payments and wish for more customizable payment plans.
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Class Scheduling: Schedule in-person or online classes
- Client Management: Practice offers a centralized space to manage client details, notes, files, and communication. Users think it saves time, keeps everything organized, and makes onboarding and ongoing client interaction seamless, with clients also finding the platform easy to navigate.
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Data Import/Export: Import and export data to and from software applications
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Reminders: Reminders sent via email
- Event Calendar: A list of events with their respective dates
- Event Scheduling: Plan an event's time and location
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Physical Therapy: Designed specifically for physical therapy practices
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Classes: Lessons that can be accessed online, allowing students to learn from home.
- Online Payments: Accept and process online payment transactions
- Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Program Management: Process of managing several related projects or business activities to achieve organizational goals
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Scheduling: With this capability, you can easily set up and customize appointments, offer both free and paid options, and integrate with Google Calendar. Reviewers appreciate how it streamlines scheduling, is simple for clients to use, and eliminates the need for tools like Calendly.
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Session Notes: Private client session notes for coaching, therapy, etc.
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- Task Management: Create, manage and track all task activities and progression
- Team Collaboration: Allow multiple team members to edit and work on the same document
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Website Integration: Seamlessly integrates with 3rd party websites
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (33)

4.6

Based on 33 reviews

## Pricing

Value for money

4.7 (33)

Free Trial

[View pricing plan details](https://www.capterra.com/p/276189/Practice/pricing/)

Basic

$5.00

Flat Rate,Per Month

It includes:

-   2 contact limit
-   1000MB of storage
-   Limited workflows
-   Email support only

Pro

$60.00

Flat Rate,Per Month

It includes:

-   Unlimited contacts & storage
-   Contract & digital signatures
-   Zapier integration
-   Custom domain + branding
-   Priority support

Teams

$99.00

Flat Rate,Per Month

It includes:

-   Round robin scheduling
-   Real-time session tracking
-   Team profiles
-   Includes three (3) seats
-   Shared tasks & to-dos
-   White label and custom branding

Enterprise

Custom Quote Available.

It includes:

-   Dedicated Account Manager
-   Advanced Permissions
-   Capacity Planning
-   Contractor Payroll
-   Custom Implementation

Value for money

4.7 (33)

4.7

Based on 33 reviews

## Integrations

[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (33)

4.7

Based on 33 reviews

## User reviews

Overall rating

4.6

Based on 33 reviews

Filter by rating

5(27)

4(4)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

Christine B.

Pilates transformation expert

Health, Wellness and Fitness

### "Almost Everything in One Place"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 10, 2026

Practice keeps all customer info in one place, which eliminates the need for multiple software programs or spreadsheets to track client info.

Pros

Practice offers a robust platform for scheduling, client history, current notes, document signing and customer management.

Cons

Email management does not include the ability to include my practice name or personal name in the from field, which makes it harder for client to track and find calendar and other email correspondence from me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Cory R.

ops

Transportation/Trucking/Railroad

### "Practice 2025"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 12, 2025

You can customize your answer to match the requirements and goals of the specific context. Works well.

Pros

ease-of-use, durability, and problem-solving, with high ratings reflecting strong user satisfaction and alignment with expectations

Cons

Provide a concise answer and shift the conversation back to the positive aspects of your work and the new opportunity.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FG

Frederick Gianmichael S.

Executive Director

Health, Wellness and Fitness

### "An incredible tool for centralizing client activity and freeing you up to do what matters most!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2025

Practice.do's greatest strength is its ability to centralize client activity and automate tedious administrative tasks via Smart Actions, freeing me up to focus more time on what makes me money -- client work and growth/development.

Pros

Practice.do shines as a unified client management platform by consolidating essential business tools into a single, intuitive hub, effectively minimizing the need for multiple subscriptions. Its standout features center around automation and streamlining the client experience, including highly customizable appointment scheduling that syncs across multiple calendars, and a powerful client portal that serves as a one-stop shop for clients to manage bookings, documents, and communications. It's so easy to set up.

Cons

The customization process was very straightforward, but there was still a bit of a learning curve. Not really able to complain about it, but if I had to pick something, I guess that would be it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

SARA B.

ACCOUNTING SUPERVISOR

Accounting

### "Practice is a good management software for accountants"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 20, 2025

Pros

ease of use and management of client data

Cons

cost and lack of up front training on how to use software

Alternatives considered

[CCH ProSystem fx](https://www.capterra.com/p/176070/CCH-ProSystem-fx/)

Reasons for choosing Practice

EASE OF USE AND COST ASSOCIATED WITH SETUP

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EJ

Erin J.

Coach

Health, Wellness and Fitness

### "Service is unresponsive"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 25, 2025

I would like to like this software. But customer service needs to step it up. I went with another product because of the lack of help.

Pros

I like the ease of setup and the interface.

Cons

Requests for help. I submitted several tickets for help and got no response. There is no way to cancel your account by yourself. You have to submit a help ticket for this, and of course, I got no response.

Alternatives considered

[Paperbell](https://www.capterra.com/p/206052/Paperbell/)

Reasons for choosing Practice

I liked the interface better but went with Paperbell.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GL

Gearl L.

Owner

Education Management

### "My favorite coaching tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2024

I have been very pleased. The onboarding process is simple, and I like their tutorial videos. The Practice team is also very responsive to your requests.

Pros

I enjoy using Pratice as a coaching tool. Practice helps me keep everything organized and in one place. Additionally, the portal and app have increased my efficiency, and my clients like using them.

Cons

I have not found anything that I don't like about Pratice.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Sr. Sales Manager

Professional Training & Coaching

### "Practice Helped Elevate Our Business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 12, 2024

Working with the Practice team has been a true joy! They have been extremely responsive, collaborative, and optimistic. Almost all of our requests were met with urgency and immediate action. They've been a great partner in building up exactly what we needed to help take our organization to the next level, and made the overall experience of transitioning tech platforms (which everyone knows is historically one of the worst parts of growth) pleasant.

Pros

Practice is able to combine so many of the different platforms & technologies we've been previously using into one system with features that we've previously hoped for, but struggled without.

Cons

As we are both growing businesses, there were some features that Practice hadn't previously thought about or built out for a company like ours. But this con was also a pro because our needs were always heard and acted upon! This benefits our organization, Practice, and future organizations who seek out Practice as a potential partner.

Switched from

[Insightly](https://www.capterra.com/p/130671/Insightly/)

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Exploring new opportunities for growth as an organization.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CR

Cleighton R.

Relationship Strategist

Consumer Services

### "Smooth Transition to Practice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2024

Pros

Sleek design Multi functionality across teams All in one client software

Cons

Anything I could put here would just be a growing pain which has since been resolved. I truly don't see any cons so far.

Switched from

[Insightly](https://www.capterra.com/p/130671/Insightly/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jodi H.

Founder and CEO

Management Consulting

### "Hands down the best client management system I've tried (and I've tried THEM ALL)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2024

CRM's are setup for SALES, not DELIVERY. For years, I've tried every new coach/consultant client management tool that came and they were all a huge disappointment. So this has been a HUGE hole in the market until Practice showed up. Honestly, I am terrified at the thougth of them ever not being in business. literally offering packages that I have never been able to offer before because I did NOT want to devote resources to the tracking. Practice does all that for you.

Pros

The ability to setup packages, products and schedulers so that it's easy/seamless to track what a client has used, and what remains was a big standout. The design is clean and lovely. That might seem like a small thing, but anything that's client facing can't be clunky or look dated. I love that the functionality is constantly improving.

Cons

Very little. They are rapidly adding to the functionality and there are a few key pieces I am eager to be added but that's minor. And there have been a couple of minor glitches, but that's super normal with any software, especially one that is in it's growth stage. I'm deeply grateful for the thought they put into what functions we needed to actually manage clients.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JM

Jen M.

CEO

Professional Training & Coaching

### "Aesthetically Pleasing... But Super Buggy and No Customer Support"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

February 20, 2024

Customer service was not helpful, unfortunately. I am a techie person. I don't usually need customer service, and I generally have wonderful experiences with software support. The last straw was when I asked for my account to be deleted so I could start over and they were nonresponsive. I've seriousn't done everything I could to make it work, and I can't anymore with this.

Pros

I love the aesthetics. It's super simple interface made it easy to create programs and services, automations, etc.

Cons

It's so buggy. Calendar notifications for meetings I didn't accept, notifications that meetings I have accepted were cancelled (when they weren't), calendar being disconnected without letting me know (so people can't schedule), paid appointments generating duplicate payments (we had to issue refunds via Stripe), or paid appointments not going through. All of these cons are critical to running a coaching or consulting business that runs off of a calendar and paid appointments. We couldn't handle all of the issues.

Switched from

[Bonsai](https://www.capterra.com/p/238825/Bonsai/)

We are switching back to Bonsai (hellobonsai.com). Although it doesn't do everything we need, it is a stable product. Practice's bugs are just too much to bear.

Alternatives considered

[Paperbell](https://www.capterra.com/p/206052/Paperbell/)

[Bonsai](https://www.capterra.com/p/238825/Bonsai/)

[upcoach](https://www.capterra.com/p/241603/upcoach/)

Reasons for choosing Practice

Ease of use, pricing. We are going back to Bonsai because even though some things are harder to configure, we had a better experience with the software's performance, lack of bugs, and the occasional customer service we've needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2024

Hi there  - Julien here, CEO at Practice. First, I'm sorry we failed you. Feel free to email me (my first name at Practice.do) and I can dialogue with you about this anytime. We want to serve everyone perfectly, and have them have a great experience. Every time we fail, I hope to learn something and do better. Thanks for the compliments around aesthetics, we work hard to make Practice simple for users. Sometimes with bugs, we encounter them a bit too late, which is what it seems like in this case. We are also typically quite good with customer support, so I regret we weren't able to fulfill our mandate at an A+  level here, especially since it affected your business. Like I said, feel free to reach out and we can chat about it, even if it doesn't result in a re-activated account,  from one person to another, I hope to learn something from how we did wrong here.

[View all Reviews](https://www.capterra.com/p/276189/Practice/reviews/)

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