# Ubidots Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Ubidots the right IoT solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276226/Ubidots/reviews

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Ubidots

4.9 (20)

[View alternatives](https://www.capterra.com/p/276226/Ubidots/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Ubidots

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

HE

Hans Ulrich E

COOInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Ability to create complex workflows in an easy graphic UI.“

September 24, 2024

LR

Luis R

BDMInformation Technology and Services, Self-employedUsed the software for: More than 2 years.

“Seems to be complex to explain to an end user that they had to pay for the dots out depending on the number of times the page is refresh for example“

January 30, 2025

JP

Jefferson P

Electronics Prototyping EngineerIndustrial Automation, 2 - 10 employeesUsed the software for: More than 2 years.

“The platform is intuitive and versatile, allowing for quick implementation of IoT solutions.“

September 18, 2024

JP

Jefferson P

Electronics Prototyping EngineerIndustrial Automation, 2 - 10 employeesUsed the software for: More than 2 years.

“The ease of device integration, service reliability, and consistent support are some of the standout features.“

September 18, 2024

DJ

Douglas J

Technology ManagerInternet, 2 - 10 employeesUsed the software for: 1-2 years.

“The tool met the need for integration and display of information well.“

February 7, 2025

## Showing most helpful reviews

Showing 1-20 of 20 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chip M.  
Cloud Software Sales  
Computer Software  
Used the software for: 2+ years

### "Ubidots is a great platform for IoT"

September 5, 2023

5.0

Pros

I love the easy of use and complete feature set. With the new HTML widgets in the dashboards, Ubifunctions and key integrations, it is a very complete service. Customer service is amazing so I am very content.

Cons

There are some features I would love to see such as "event on data send". That said, new functions are being added all the time and the programmable nature of the platform makes it easy to find an alternative way of achieving what you need.

Alternatives considered

[AWS IoT](https://www.capterra.com/p/234826/AWS-IoT/)

Reason for choosing Ubidots

Ease of use - chance to focus on my product not managing the platform.

Review Source

DI

Darren I.  
Product Engineer  
Farming  
Used the software for: 1-2 years

### "Flexible and Reliable IoT Platform with Outstanding Support"

January 17, 2026

5.0

We have been using Ubidots for several years and have found it exceptional in both its capabilities and flexibility, as well as in the quality of support we receive from the Ubidots team. As a small business, we rely heavily on a stable, well supported IoT platform that we can confidently deploy our client facing applications. The interface is highly customisable, allowing us to tailor dashboards and data visualisation to suit a wide range of use cases without unnecessary complexity. The custom functions are a lifesaver when implementing advanced logic, data transformation, or edge-case handling that goes beyond standard out of the box features. From device ingestion through to analytics, alerts, and visualisation, the platform scales well and remains intuitive for both developers and end users. Ubidots has become a core part of our IoT offering, and we would confidently recommend it to other businesses looking for a flexible, reliable, and well-supported IoT platform.

Pros

Customer support is fantastic, the tools, including plugins and custom functions, have made it easy to integrate new products, while the continually expanding features allows us to keep adding new functionality and capabilities for our end users.

Cons

The pricing model around variable limits per device can take some getting used to. It’s easy to exceed the 20 variables limit when expanding an existing deployment, particularly with soil moisture probes where a single sensor can use as many as 24 variables. We understand the rationale, but it’s something to be aware of during system growth.

Alternatives considered

[ThingSpeak](https://www.capterra.com/p/210468/ThingSpeak/)[The Things Stack](https://www.capterra.com/p/240007/The-Things-Stack/)[Blynk](https://www.capterra.com/p/179337/Blynk/)

Reason for choosing Ubidots

We chose Ubidots because it offered a more professional interface and felt easier to use compared to alternatives. The ability to trial the platform, combined with online documentation and responsive support during evaluation, made the decision straightforward.

Review Source

MC

Mizael C.  
Quality Manager  
Automotive  
Used the software for: 6-12 months

### "Great IoT platform"

January 29, 2025

5.0

Great and sucessfull, I hope keep working together in the future

Pros

1.-The support is amazing 2.-Connectivity and cibersecurity are really great 3.- A lot of IOT devices posibility

Cons

May be part of the service needs to include specific trainings according to the customer needs

Review Source

Response from Ubidots

January 30, 2025

Hello Mizael, Thank you for your review and feedback! We look forward to continue powering your IoT initiatives withing the automotive industry.

SM

Saadique M.  
General Manager  
Telecommunications  
Used the software for: 6-12 months

### "Easy to use, yet powerful and flexible. "

January 22, 2025

5.0

My experience overall was excellent. The actual software and platform was great, and the Ubidots support teams was extremely helpful getting me up and running and also ironing out any kinks.

Pros

Clean and intuitive platform. The support team was amazing in assisting with integrations.

Cons

I liked everything. No complaints from me!

Alternatives considered

[Zoho IoT](https://www.capterra.com/p/165891/Webnms/)

Reason for choosing Ubidots

Ease of use, the look and feel of the platform and some features where available in Ubidots that were not available on some of the other platforms at the time.

Review Source

LR

Luis R.  
BDM  
Information Technology and Services  
Used the software for: 2+ years

### "LCR review"

January 30, 2025

5.0

It is great, as I said easy to use and intuitive interfaces

Pros

Ease to use, ease to get devices onboarded, intuitive dashboards

Cons

Pricing. Seems to be complex to explain to an end user that they had to pay for the dots out depending on the number of times the page is refresh for example

Review Source

Response from Ubidots

January 31, 2025

Thank you for your feedback and review! We truly appreciate your insights. Regarding the concern about pricing and page refreshes, we'd like to clarify that dots are not consumed by refreshing the dashboard. Dot consumption occurs when data is extracted via API requests, not through dashboard interactions like refreshing a page. We're happy to walk you through our pricing model if you'd like more details. Thanks again for your valuable feedback, and let us know how we can further support your experience with Ubidots!

TU

Tom U.  
Founder  
Environmental Services  
Used the software for: 1-2 years

### "Ubidots is a Flexible, Powerful, and Feature-Rich IoT Platform with Great Support"

January 29, 2025

5.0

Overall, Ubidots has been a great platform for our IoT projects. The ability to tweak dashboards and widgets to fit my needs is a big plus, and the advanced features make it really versatile. The support team has been great whenever I needed help, which makes a huge difference. If you're looking for a platform with lots of customization options and an industrial focus, this is a solid choice.

Pros

As an IoT Integrator, I really like how customizable Ubidots is. The widgets and dashboards make it easy to display data exactly how I want, and the advanced device features give a lot of control over integrations. It’s also great that their support team is responsive and helpful whenever I run into issues.

Cons

There’s a bit of a learning curve, especially at the beginning. Some things aren’t super intuitive, but once you get the hang of it, it’s a really powerful tool.

Review Source

Response from Ubidots

January 30, 2025

Tom, thank you for your review and feedback! We’re excited to continue witnessing your company's success, and keep adding even more features.

SB

Steve B.  
Principal Engineer  
Utilities  
Used the software for: 2+ years

### "Ubidots - An outstanding IoT application development platform"

October 3, 2024

5.0

We have had an excellent experience with Ubidots and we use it for our IoT application development and our customer / end user visualisation products. We have had great technical support from the team at Ubidots and are pleased to recommend them and their platform.

Pros

Ubidots provides a flexible, rapid development platform for the development and deployment of IoT applications and services. It is easy to use and can be customised for an excellent end user experience. Development of applications can be done very quickly with the extensive set of tools provided in the platform.

Cons

The platform has such a rich set of features it sometimes makes it hard to keep the scope of the project in check !

Review Source

JP

Jefferson P.  
Electronics Prototyping Engineer  
Industrial Automation  
Used the software for: 2+ years

### "\*\*"Comprehensive Review of My Experience with Ubidots"\*\*"

September 18, 2024

5.0

My overall experience with Ubidots has been extremely positive. The platform is intuitive and versatile, allowing for quick implementation of IoT solutions. The ease of device integration, service reliability, and consistent support are some of the standout features. Additionally, Ubidots is always innovating, which provides us with access to updated tools and resources. However, on more basic plans, some of the advanced features are limited, which may be something to consider depending on the project's needs.

Pros

We use Ubidots because it is a comprehensive broker platform that allows us to quickly optimize implementations and is constantly introducing innovations for users. We have been with Ubidots for at least six years and look forward to continuing this partnership for a long time.

Cons

We were a bit disappointed with the new features, as we are unable to fully benefit from them due to being on a lower-tier plan.

Alternatives considered

[Losant IoT Platform](https://www.capterra.com/p/230365/Losant-IoT-Platform/)[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[Blink](https://www.capterra.com/p/173179/Blink/)[Things](https://www.capterra.com/p/119096/Things/)

Reason for choosing Ubidots

Good support and ease of use of Ubidots.

Review Source

DJ

Douglas J.  
Technology Manager  
Internet  
Used the software for: 1-2 years

### "Good graphics tool"

February 7, 2025

5.0

The tool met the need for integration and display of information well.

Pros

Easy to use tool with good integration .

Cons

Currently it is only a web application without the possibility of local installation.

Review Source

AP

Abraham P.  
Technical Trainer  
E-Learning  
Used the software for: 1-2 years

### "Inuitively managable IoT Platform"

January 29, 2025

5.0

Most intuitively managable IoT Platform I ever used. Only very few times I needed to access any guide or help to navigate through / use the platform.

Pros

Ubidots has the most Intuitive user interface.

Cons

There is nothing i remember which I didn't like.

Review Source

rO

roberto O.  
Ing.  
Automotive  
Used the software for: 1-2 years

### "Ingeniero electronico"

April 10, 2025

5.0

Nos ayuda a para supervisión de equipos de alta prioridad

Pros

Buen sistema lo usamos con gran sitisfacción

Cons

Amena es facial de usar y entender fácil de agregar elementos y quitar confiable no se pierden los datos en la nube puedes exportarlos o db

Review Source

RM

Ricardo M.  
CTO Intelix  
Telecommunications  
Used the software for: 2+ years

### "Excelente experiencia, un gran partner tecnológico"

January 1, 2025

5.0

Trabajamos juntos por más de 5 años, pudimos pasar desde el prototipo a una solución productiva. Estamos fuertemente agradecidos del apoyo prestado durante todos estos años.

Pros

Excelentes Dashboards, buena integración con diferentes soluciones. Gestión completa de usuarios y Clientes. Posibilidad de escalar a medida que crece tu negocio. Un up-time de calidad, prácticamente no tuvimos interrupción del servicio.

Cons

Sistema de cobros por dots. Actualmente la capa mínima no permite branding.

Review Source

MM

Marcelo M.  
IoT Specialist  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Mas que una plataforma de IoT"

September 23, 2024

5.0

En general la experiencia es excelente, desde las posibilidades que da la plataforma hasta el soporte del equipo de trabajo que tienen que te acompañan de cerca para poder sacar el mayor provecho y así ir creciendo.

Pros

El nivel de soporte (velocidad de atención y resolución). La Flexibilidad de la plataforma. El conjunto de prestaciones. El SLA

Cons

La interrupción de algunos servicios de publicación de datos en algunos clientes críticos debido a proveedores de nube que entiendo ya no usan. Algunos Widgets se asimilan a portales web de prototipo y orientados más al estudiante y eso da la sensación a usuarios empresariales de que no es tan robusto. Aunque se soluciona desarrollando widget propios.

Alternatives considered

[ThingSpeak](https://www.capterra.com/p/210468/ThingSpeak/)[Blynk](https://www.capterra.com/p/179337/Blynk/)

Reason for choosing Ubidots

Porque fue el único que entendió como ayudarme en el start up y me dieron un soporte excelente.

Review Source

FV

Fernando V.  
Ingeniero de Productos  
Consumer Electronics  
Used the software for: 2+ years

### "Una plataforma robusta en constante evolución."

October 11, 2024

4.0

En general ha sido una experiencia satisfactoria, nos ha permitido ofrecer un servicio de telemetría a terceros que de otra manera sería mucho más complicado, ya que administrar un plataforma con estas características no es una tarea sencilla.

Pros

La simplicidad a la hora de agregar dispositivos, crear y configurar tableros, administrar reglas, usuarios y la cada vez mas potente función de correr scripts personalizados dentro de la plataforma.

Cons

Mi unica queja es que hubo una época en la que estuvimos encontrando multiples bugs o errores con temas como la zona horaria, la generación de reportes y algunos otros detalles menores que no recuerdo en este momento.

Alternatives considered

[ThingSpeak](https://www.capterra.com/p/210468/ThingSpeak/)[Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)[Particle](https://www.capterra.com/p/199984/Particle-IoT-Platform/)

Reason for choosing Ubidots

Es más económico, y era la plataforma que estaban pagando en la empresa cuando llegué al area.

Review Source

FC

Felix C.  
ENCARGADO DE PRODUCCION  
Alternative Medicine  
Used the software for: 2+ years

### "Mi experiencia con ubidots"

September 24, 2024

5.0

en general fue facil implementar un control de ubicacion y de control , pude encontrar muchos ejemplos de otros colegas que lo estaban usando y llevarlo a cabo fue muy directo .

Pros

Muy fácil de usar , bien documentado y una gran comunidad activa , esto facilita poder emprender un proyecto . Poder usar primero la version gratuita fue fundamental para comenzar a tomar contacto con ubidots.

Cons

Encontrar ayuda especifica para nuevos dispositivos, para los cuales no hay bibliotecas especificas de comunicación , aunque esta limitación es mas del dispositivo que de ubidots .

Review Source

JH

Joiner H.  
Jefe de Desarrollo Tecnológico  
Mining & Metals  
Used the software for: 2+ years

### "Nuestra experiencia con Ubidots"

September 7, 2024

5.0

Se ha convertido en una herramientas clave en la transformación de la compañía y en la toma de decisiones informadas.

Pros

Nos permite centralizar la información crítica de la compañía, segmentarla por perfiles, crear reportes y alertas automatizadas

Cons

Es necesario avanzar en la integración de ubidots con herramientas de analítica, modelamiento y predicción

Review Source

HT

Harold T.  
CEO  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Reseña Sobre Ubidots"

October 2, 2024

5.0

Es una platafoma muy flexible, bien estructurada, fácil de operar.

Pros

Es muy flexible, y permite programar muchas posibles aplicaciones. Los Dashboard son increiblemente buenos.

Cons

El soporte tecnico a veces es muy demorado

Review Source

HUE

Hans Ulrich E.  
COO  
Information Technology and Services  
Used the software for: 6-12 months

### "Great platform for experimenting and then scaling data driven ideas."

September 24, 2024

4.0

Pros

Ability to create complex workflows in an easy graphic UI.

Cons

Rather complex handling of large amounts of individual data sources per device.

Review Source

UM

Uria M.  
CTO  
Industrial Automation  
Used the software for: 1-2 years

### "Ubidots is great!"

September 3, 2023

5.0

Perfect.

Pros

The prodcut itself is great and so is the service level and CS.

Cons

We are having great results with Ubidots, not much we could ask for more, and if we do ask we are also getting.

Reason for choosing Ubidots

They work the best with out products and we are getting amazing service, its a no brainer

Review Source

Response from Ubidots

September 4, 2023

Thank you Uria for choosing to build your Industrial IoT initiatives with us! To more years of continued success.

PV

Pablo V.  
Electronic Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Ubidots our PARTNER"

September 4, 2023

5.0

Ubidots allows us to provide an excellent IOT service in addition to our hardware.

Pros

What I like most about Ubidots is its great power of parameterization to adjust to the needs of each client.

Cons

Due to the constant evolution of Ubidots, sometimes we do not find out quickly about some news or new features.

Review Source

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