--- title: "Mitratech AssureHire Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mitratech AssureHire Software - reviews, pricing plans, popular comparisons to other Background Check products and more." source_url: "https://www.capterra.com/p/276237/AssureHire/" page_type: "product" language: "en" --- # Mitratech AssureHire Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mitratech AssureHire ## What is Mitratech AssureHire? Mitratech AssureHire is a modern background screening solution designed to help organizations hire faster while staying compliant. With automation, customizable workflows, and seamless ATS integrations, recruiters gain real-time visibility into candidate status, requisitions, and hiring stages from one intuitive dashboard. AssureHire reduces time-to-hire with mobile-friendly, candidate-first tools and flexible screening packages that create a smoother experience for applicants. Built-in compliance safeguards and robust data security help organizations confidently navigate evolving regulations while protecting sensitive information. Backed by Mitratech’s global expertise in risk, compliance, and workforce technology, AssureHire empowers HR and talent acquisition teams to improve efficiency, reduce manual work, and scale hiring with confidence. ## What is Mitratech AssureHire used for? [Background Check](https://www.capterra.com/background-check-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Reference Check](https://www.capterra.com/reference-check-software/) Overall rating Based on 36 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Mitratech AssureHire alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/276237/AssureHire/alternatives/) ## FAQs about Mitratech AssureHire Overview ### Which roles and teams benefit most from Mitratech AssureHire? Mitratech AssureHire is most used by HR leaders, recruiters, talent acquisition teams, and compliance managers who need to streamline background checks, onboarding, and hiring workflows. HR coordinators and generalists use it to reduce administrative delays, while executives and people operations leaders rely on it to support compliant, efficient candidate screening. Answer based on 36 reviews Overview ### What company size and industries is Mitratech AssureHire built for? Mitratech AssureHire is built for midsize businesses first, with 44% of reviewers, and is used most in Hospital & Health Care at 17%. It also serves HR, talent acquisition, and compliance teams in small businesses at 33% and enterprises at 22%, especially across Hospitality and Oil & Energy, primarily for background checks. Answer based on 36 reviews Features and Usability ### What are the key features of Mitratech AssureHire? Mitratech AssureHire includes applicant tracking, employee onboarding, and offboarding for hiring workflows, plus background screening, identity verification, criminal history verification, and education verification. It also offers compliance management, risk assessment, workflow automation, real-time monitoring, reporting and analytics, document management, and third-party integrations for screening operations. Integrations ### Which third-party tools and platforms does Mitratech AssureHire integrate with? Mitratech AssureHire integrates with Paycor, Mitratech TalentReef, and NEOGOV, and the official catalog also lists Fountain, Greenhouse, Paylocity, and SmartRecruiters. These integrations cover HRIS, applicant tracking, hiring, and onboarding platforms commonly used to manage pre-employment screening workflows. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Mitratech AssureHire offer? Mitratech AssureHire provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide on-demand walkthroughs for reviewing features and setup steps. Getting Started and Support ### What customer support options does Mitratech AssureHire offer? Mitratech AssureHire provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Users often describe customer service as responsive, professional, and helpful, with quick replies and clear guidance during setup or follow-up. Some also note occasional delays that require periodic checking on pending results. Answer based on 9 reviews ## Features AI summary Based on 709 Background Check reviews Capterra data shows that buyers of background check software rank the following features as their top priorities: - **Background Screening** (**54%** of reviewers rated this feature as critical) - **Identity Verification** (**50%**) - **Criminal History Verification** (**56%**) Mitratech AssureHire supports all three of the features reviewers consider most important: **Background Screening**, **Identity Verification**, and **Criminal History Verification**. Together, these capabilities help businesses confirm candidate information, review relevant screening results, and make more informed hiring decisions while reducing compliance and workplace risk. Background Screening 4.7 (29) 82.76% of 29 reviewers that rated this feature as important or highly important Researching and validating a person's criminal, educational, job or financial records Criminal History Verification 4.7 (27) 85.19% of 27 reviewers that rated this feature as important or highly important Verify an individual's arrest record through connection with a criminal database Employment Screening 4.2 (19) 63.16% of 19 reviewers that rated this feature as important or highly important Screen and verify candidates for professional roles Status Tracking 4.3 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Data Verification 4.4 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Identity Verification 4.8 (21) 76.19% of 21 reviewers that rated this feature as important or highly important Validating the identity of an individual or entity through verification of personal information or credentials Mitratech AssureHire 36 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Criminal History Verification: Verify an individual's arrest record through connection with a criminal database - Customizable Reports: Alter the layout and content of reports - Data Security: Protect sensitive data for digital privacy - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Document Management: Store, manage, and track all electronic documents in a centralized location - Drug & Health Screenings: Monitor drug test samples taken for background checks - Education Verification: Verify an individual's educational past, including degree, training, or certification claims, among others - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employment Screening: Screen and verify candidates for professional roles - Fraud Detection: Identify and prevent suspicious activity - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Screening Services Integration: Screening performed by employees working for the vendor. Software functionality is offered on top of these services. - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (36) 4.5 Based on 36 reviews ## Pricing Value for money 4.5 (33) Value for money 4.5 (33) 4.5 Based on 33 reviews ## Integrations [ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[ SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/)[ Mitratech TalentReef](https://www.capterra.com/p/119807/talentReef/)[ Fountain](https://www.capterra.com/p/178067/fountain/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (35) 4.5 Based on 35 reviews ## User reviews Overall rating 4.6 Based on 36 reviews Filter by rating 5(26) 4(7) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CN Chris N. HR Manager Real Estate ### "Great Applicant Screener" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2026 Very happy with the service they provide. Customer service is very professional, responsive, and attentive to our needs. Works great with our ATS system. Pros The user friendly platform, quick and timely turnover times for background checks, physical examination results, and great customer service. Cons There are some delays on results that require a follow up with customer service. Unless you are tracking periodically, the results will stay pending past the original expected date. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP Nate P. HR Environmental Services ### "AssureHire, the asset you need!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 22, 2025 Overall, AssureHire has been a much needed asset for screening employees, and the simple layout makes it easy for even the least experienced user to manage. Pros I love the how easy to use AssureHire is. Performing background checks has never been easier for us. The integration with our HCM system is greatly appreciated too. Cons I have experienced a few issues with attempting to log in. Sometimes it doesn’t recognize my username/email as a authorized account. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RJ Rebecca J. HR Director Oil & Energy ### "HR Director " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 25, 2025 I wish I had a dedicated customer service rep I could call regularly. It is hard to explain myself each time. Pros I have used this for the second time. The first and this time has been good. The customer service team has been helpful and the response for our backgrounds are great. Cons It has been a little bumpy but over all it has been good. I with I had a person to call instead of a general line. Switched from [ClaimBuild](https://www.capterra.com/p/10029242/ClaimBuild/) They were not able to integrate with our system. Isn’t helpfull Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Trevor K. Director of Human Resources Retail ### "NASCAR FAST!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2025 The introduction call/demo was straight and to the point. They delivered what they promised, and at the price they promised. The people were so cool and relatable too. Since switching to AssureHire, we've been very pleased. Pros I like the people, the product, the speed, and the price. All things AssureHire for us. We hire hundreds of employees annually. We've had all good experiences, and after over a year with them, you'd think we'd have something to say....even if only to make this review more believable. Cons It may sound like a really inflated review when I say "We have no concerns.", but my HR Generalist feels the same....and he'd be the one to know. We moved providers due to a lack of response, but have had nothing but good reviews since. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) The previous company was slow in their response, more expensive per screening, and less reliable than we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Justin R. Talent Acquisition Manager Wholesale ### "Excellent System and Customer Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2024 Pros Frankly, the customer support aspect of AssureHire is phenomenal. Our rep at AssureHire provides quick support and responses any customizations or tweaks to our process. It's been a phenomenal partnership, and we're huge fans of how user-friendly and customizable AssureHire is. Cons Integration with our ATS is a challenge for us. Switched from [Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/) Cost was a big motivator for us, but it was also turnaround times. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LC Leonard C. Recruiter Logistics and Supply Chain ### "My experiences" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2024 Good experience. I love \[sensitive content hidden\] she is very responsive and helpful Pros Effectiveness and ease of use, great product Cons There were not many huge issues that I had Reasons for choosing Mitratech AssureHire Ease of use, cost and employee experience Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LP Laural P. Human Resource Manager Retail ### "Assure Hire is a Good Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2024 Our overall experience with AssureHire has been very good. Pros AssureHire is easy to use, and gives quick response. Cons The cost of using the Work Number for employment verifications is high. Reasons for choosing Mitratech AssureHire Cost and ease of implementation, and we use TalentReef. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KM Kristen M. People and Culture, Senior Generalist Pharmaceuticals ### "Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2024 Pros Ease of use, ability to put the responsibility in the hands of the candidate, quick followup and follow through. Good relationship managers \[sensitive content hidden\] and fantastic sales rep \[sensitive content hidden\]. Cons Id suggest adding in a mechanism to verify title along with employment confirmation (W2) when the employer cant be reached. This would help with fraud which is becoming more and more prominent in the Clinical Research Associate position we hire for frequently. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) It was very slow (turnaround) and employer driven Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HA Hannah A. Director of Teammate Experience Health, Wellness and Fitness ### "Highly recommend using AssureHire" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2023 Productive, easy to use and meets our needs. They worked with me on price which was incredibly important! Pros The ease of use, the responsiveness of customer services and the integration with our onboarding to allow us to streamline the processes. Cons No applicable answer to this. I could say that the user interface could be revamped. Switched from [Checkr](https://www.capterra.com/p/177814/Checkr/) Integration with Paycor was a big positive for us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SK Suzanne K. HR Director Airlines/Aviation ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 21, 2023 Working with Assurehire was a very positive experience. The implementation specialist was very through and the process was simple to set up. Pros Streamlined the Pre-employment process and easy for both HR and employees to use. Cons We recently moved to a new HR/Payroll Software, isolved and Assurehire currently doesn't integrate with our new provider. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/276237/AssureHire/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Paylocity vs Mitratech AssureHire](https://www.capterra.com/compare/86714-276237/WebPay-vs-AssureHire)[Rippling vs Mitratech AssureHire](https://www.capterra.com/compare/172127-276237/Rippling-vs-AssureHire) [BambooHR vs Mitratech AssureHire](https://www.capterra.com/compare/110968-276237/BambooHR-vs-AssureHire)