# Mitratech AssureHire Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Mitratech AssureHire Software - reviews, pricing plans, popular comparisons to other Background Check products and more.

Source: https://www.capterra.com/p/276237/AssureHire

---

# 

 Mitratech AssureHire Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mitratech AssureHire

## What is Mitratech AssureHire?

Mitratech AssureHire is a modern background screening solution designed to help organizations hire faster while staying compliant. With automation, customizable workflows, and seamless ATS integrations, recruiters gain real-time visibility into candidate status, requisitions, and hiring stages from one intuitive dashboard. AssureHire reduces time-to-hire with mobile-friendly, candidate-first tools and flexible screening packages that create a smoother experience for applicants. Built-in compliance safeguards and robust data security help organizations confidently navigate evolving regulations while protecting sensitive information. Backed by Mitratech’s global expertise in risk, compliance, and workforce technology, AssureHire empowers HR and talent acquisition teams to improve efficiency, reduce manual work, and scale hiring with confidence.

## What is Mitratech AssureHire used for?

[Background Check](https://www.capterra.com/background-check-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Reference Check](https://www.capterra.com/reference-check-software/)

Overall rating

Based on 36 user reviews

Reviews sentiment

Positive

92%

Neutral

8%

Negative

0%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Mitratech AssureHire alternatives

Highest Rated

[4.9 (4,765)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.5 (300)](https://www.capterra.com/p/177814/Checkr/reviews/)

Starting price

$29.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.9 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/276237/AssureHire/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Background Screening

4.7 (29)

82.76% of 29 reviewers that rated this feature as important or highly important

Researching and validating a person's criminal, educational, job or financial records

Criminal History Verification

4.7 (27)

85.19% of 27 reviewers that rated this feature as important or highly important

Verify an individual's arrest record through connection with a criminal database

Identity Verification

4.8 (21)

76.19% of 21 reviewers that rated this feature as important or highly important

Validating the identity of an individual or entity through verification of personal information or credentials

Employment Screening

4.2 (19)

63.16% of 19 reviewers that rated this feature as important or highly important

Screen and verify candidates for professional roles

Status Tracking

4.3 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

Data Verification

4.4 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Mitratech AssureHire 36 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Researching and validating a person's criminal, educational, job or financial records

Software's ability to perform similar action on multiple similar files simultaneously

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Verify an individual's arrest record through connection with a criminal database

Alter the layout and content of reports

Protect sensitive data for digital privacy

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Store, manage, and track all electronic documents in a centralized location

Monitor drug test samples taken for background checks

Verify an individual's educational past, including degree, training, or certification claims, among others

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Screen and verify candidates for professional roles

Identify and prevent suspicious activity

Validating the identity of an individual or entity through verification of personal information or credentials

Observe and track the demand, usage, progress or quality of a system, product, or user

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Process used by hiring managers to get more information about a candidate by contacting previous employers

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Screening performed by employees working for the vendor. Software functionality is offered on top of these services.

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

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Features

4.5 (36)

4.5

Based on 36 reviews

## Pricing

Value for money

4.5 (33)

### Starting price

Free trial  
not available

Value for money

4.5 (33)

4.5

Based on 33 reviews

## Integrations

[

Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[

Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[

SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/)[

Mitratech TalentReef](https://www.capterra.com/p/119807/talentReef/)[

Fountain](https://www.capterra.com/p/178067/fountain/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (35)

4.5

Based on 35 reviews

## User reviews

Overall rating

4.6

Based on 36 reviews

Filter by rating

5(26)

4(7)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CN

Chris N.

HR Manager

Real Estate

### "Great Applicant Screener"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2026

Very happy with the service they provide. Customer service is very professional, responsive, and attentive to our needs. Works great with our ATS system.

Pros

The user friendly platform, quick and timely turnover times for background checks, physical examination results, and great customer service.

Cons

There are some delays on results that require a follow up with customer service. Unless you are tracking periodically, the results will stay pending past the original expected date.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

Nate P.

HR

Environmental Services

### "AssureHire, the asset you need!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 22, 2025

Overall, AssureHire has been a much needed asset for screening employees, and the simple layout makes it easy for even the least experienced user to manage.

Pros

I love the how easy to use AssureHire is. Performing background checks has never been easier for us. The integration with our HCM system is greatly appreciated too.

Cons

I have experienced a few issues with attempting to log in. Sometimes it doesn’t recognize my username/email as a authorized account.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RJ

Rebecca J.

HR Director

Oil & Energy

### "HR Director "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 25, 2025

I wish I had a dedicated customer service rep I could call regularly. It is hard to explain myself each time.

Pros

I have used this for the second time. The first and this time has been good. The customer service team has been helpful and the response for our backgrounds are great.

Cons

It has been a little bumpy but over all it has been good. I with I had a person to call instead of a general line.

Switched from

[ClaimBuild](https://www.capterra.com/p/10029242/ClaimBuild/)

They were not able to integrate with our system. Isn’t helpfull

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TK

Trevor K.

Director of Human Resources

Retail

### "NASCAR FAST!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2025

The introduction call/demo was straight and to the point. They delivered what they promised, and at the price they promised. The people were so cool and relatable too. Since switching to AssureHire, we've been very pleased.

Pros

I like the people, the product, the speed, and the price. All things AssureHire for us. We hire hundreds of employees annually. We've had all good experiences, and after over a year with them, you'd think we'd have something to say....even if only to make this review more believable.

Cons

It may sound like a really inflated review when I say "We have no concerns.", but my HR Generalist feels the same....and he'd be the one to know. We moved providers due to a lack of response, but have had nothing but good reviews since.

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

The previous company was slow in their response, more expensive per screening, and less reliable than we needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Justin R.

Talent Acquisition Manager

Wholesale

### "Excellent System and Customer Support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2024

Pros

Frankly, the customer support aspect of AssureHire is phenomenal. Our rep at AssureHire provides quick support and responses any customizations or tweaks to our process. It's been a phenomenal partnership, and we're huge fans of how user-friendly and customizable AssureHire is.

Cons

Integration with our ATS is a challenge for us.

Switched from

[Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/)

Cost was a big motivator for us, but it was also turnaround times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Leonard C.

Recruiter

Logistics and Supply Chain

### "My experiences"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2024

Good experience. I love \[sensitive content hidden\] she is very responsive and helpful

Pros

Effectiveness and ease of use, great product

Cons

There were not many huge issues that I had

Reasons for choosing Mitratech AssureHire

Ease of use, cost and employee experience

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

Laural P.

Human Resource Manager

Retail

### "Assure Hire is a Good Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2024

Our overall experience with AssureHire has been very good.

Pros

AssureHire is easy to use, and gives quick response.

Cons

The cost of using the Work Number for employment verifications is high.

Reasons for choosing Mitratech AssureHire

Cost and ease of implementation, and we use TalentReef.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kristen M.

People and Culture, Senior Generalist

Pharmaceuticals

### "Happy Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 2, 2024

Pros

Ease of use, ability to put the responsibility in the hands of the candidate, quick followup and follow through. Good relationship managers \[sensitive content hidden\] and fantastic sales rep \[sensitive content hidden\].

Cons

Id suggest adding in a mechanism to verify title along with employment confirmation (W2) when the employer cant be reached. This would help with fraud which is becoming more and more prominent in the Clinical Research Associate position we hire for frequently.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

It was very slow (turnaround) and employer driven

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HA

Hannah A.

Director of Teammate Experience

Health, Wellness and Fitness

### "Highly recommend using AssureHire"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2023

Productive, easy to use and meets our needs. They worked with me on price which was incredibly important!

Pros

The ease of use, the responsiveness of customer services and the integration with our onboarding to allow us to streamline the processes.

Cons

No applicable answer to this. I could say that the user interface could be revamped.

Switched from

[Checkr](https://www.capterra.com/p/177814/Checkr/)

Integration with Paycor was a big positive for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Suzanne K.

HR Director

Airlines/Aviation

### "Easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 21, 2023

Working with Assurehire was a very positive experience. The implementation specialist was very through and the process was simple to set up.

Pros

Streamlined the Pre-employment process and easy for both HR and employees to use.

Cons

We recently moved to a new HR/Payroll Software, isolved and Assurehire currently doesn't integrate with our new provider.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/276237/AssureHire/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)