# FireNote Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FireNote Software - reviews, pricing plans, popular comparisons to other Hospice products and more.

Source: https://www.capterra.com/p/276249/FireNote

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# 

 FireNote Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

FireNote

## What is FireNote?

FireNote is a modern EMR built to make clinical and administrative work clearer, faster, and easier for hospice and palliative care teams. Designed by hospice professionals who understand the realities of day-to-day care, FireNote removes unnecessary steps from documentation and replaces them with predictable, clinically sound workflows that support how teams actually work. The platform streamlines charting, improves visibility across the entire care team, and strengthens compliance without adding complexity. With documentation automatically organized and ready for review, IDG meetings require no additional preparation, allowing teams to stay focused on care instead of last-minute charting and reporting. The result is less time spent navigating software and more time dedicated to patients, families, and meaningful clinical work.

## What is FireNote used for?

[Hospice](https://www.capterra.com/hospice-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$75

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## FireNote alternatives

Highest Rated

[4.8 (182)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (166)](https://www.capterra.com/p/188024/Hospice-Tools/reviews/)

Starting price

$85.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting price

$295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/276249/FireNote/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Care Plan Management

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Charting

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Reporting & Statistics

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Task Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Compliance Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

FireNote 37 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and monitor bereavement care plans.

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Track and manage adherence to policies for any service, product, process, or supplier

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Transmit prescriptions to pharmacies electronically

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Access to patient medication history data

Patients can register for appointments in advance online

Online portal that allows physicians to refer patients, order exams, and/or view patient records & images

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (6)

4.7

Based on 6 reviews

## Pricing

Value for money

5.0 (5)

All-Inclusive

$75.00

Other,Per Month

Value for money

5.0 (5)

5.0

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

5.0

Based on 6 reviews

Filter by rating

5(6)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JB

John B.

SVP of Hospice

Hospital & Health Care

### "Best Hospice EMR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2023

Excellent team and customer service, very responsive. The TIME saved by field and office staff is immense!

Pros

Ease of use, efficiency, clinician faxing to partners, pharmacy connection

Cons

There are no big issues with FireNote, just small improvements which they work on ASAP!

Reasons for choosing FireNote

Clean, efficient, innovative, and user-friendly product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NH

Nena H.

Hospice Nurse Consultant

Hospital & Health Care

### "The best hospice EMR I've used."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2023

Firenote has cut my chart audit time down immensely and also made it very simple to identify areas for quality improvement.

Pros

This EMR is so user-friendly and easy to navigate and find what I need. It also helps with compliance and has intuitive tools that guide documentation and improve it.

Cons

There was really nothing that I didn't like. They keep making updates and changes to increase compliance and ease of use and I love that.

Switched from

[Homecare Homebase](https://www.capterra.com/p/82177/Homecare-Homebase/)

Alternatives considered

[myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)

[MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)

Reasons for choosing FireNote

I like it because it is so much faster and easier to use. Less margin for non-compliance and errors. Less clicking around and looking for things and tedious steps that make no sense. No pinning, syncing, refreshing, or super slow loading.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Wow Nena, thank you so much for all of that feedback. We appreciate your partnership!

SH

Shelly H.

Community Liaison

Hospital & Health Care

### "Easy at you fingertips design"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2022

Pros

Firenote is quick to access and easy to find everything you're looking for instantly. Very intuitive!

Cons

There is nothing that stands out as negative at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 23, 2022

Shelly, thanks so much for your 5 star review! We are glad FireNote is doing the job for you!

AR

Alisia R.

Clinical Team Assistant

Hospital & Health Care

### "Firenote Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 21, 2022

I have loved using Firenote. It's super easy to use from an internal clinical standpoint. The customer support team is quick and very helpful.

Pros

It's easy to use, fast uploading and documenting, and it's simple to understand.

Cons

Certain updates may take some time depending on the request.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NJ

Nikaya J.

Employee Relations Specialist

Hospital & Health Care

### "Fast and Compliant!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2022

Pros

FireNote makes my life SIMPLE. As the HR manager, it is easy to keep tabs on the pulse of my team with the real-time trends & graphs that FireNote populates (for employees & patients). Timesheets, mileage tracking, all of the payroll items are easy to pull. What's even more exciting is how FAST training new employees gets to be with FireNote! The program is so user-friendly that new team members pick it up within minutes and can jump into their new role with ease!

Cons

I have had a positive experience with all aspects of FireNote. If I have questions or issues, I can submit a support ticket from the screen I am working on in FireNote and it is always resolved quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 16, 2022

Nikaya, thanks so much for your 5 star review! We appreciate your feedback and love working with your group.

MB

Mike B.

Director of Community Relations

Hospital & Health Care

### "Great EMR!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2022

The BEST!

Pros

Saves our clinicians 87% time charting compared to Consolo.

Cons

Love it! Best EMR I have ever used in the 18 years of Healthcare.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 14, 2022

Mike, thank you so much for your 5 star review! We are so excited your team's charting time has been greatly reduced. This was one of our biggest goals when we set out on developing this fire EMR. We appreciate the support & feedback.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)