--- title: "FireNote Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FireNote Software - reviews, pricing plans, popular comparisons to other Hospice products and more." source_url: "https://www.capterra.com/p/276249/FireNote/" page_type: "product" language: "en" --- # FireNote Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FireNote ## What is FireNote? FireNote is a modern EMR built to make clinical and administrative work clearer, faster, and easier for hospice and palliative care teams. Designed by hospice professionals who understand the realities of day-to-day care, FireNote removes unnecessary steps from documentation and replaces them with predictable, clinically sound workflows that support how teams actually work. The platform streamlines charting, improves visibility across the entire care team, and strengthens compliance without adding complexity. With documentation automatically organized and ready for review, IDG meetings require no additional preparation, allowing teams to stay focused on care instead of last-minute charting and reporting. The result is less time spent navigating software and more time dedicated to patients, families, and meaningful clinical work. ## What is FireNote used for? [Hospice](https://www.capterra.com/hospice-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FireNote alternatives Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (166)](https://www.capterra.com/p/188024/Hospice-Tools/reviews/) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (157)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [3.8 (14)](https://www.capterra.com/p/161824/Footprints-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 64% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/276249/FireNote/alternatives/) ## FAQs about FireNote Overview ### What company size and specific industries is FireNote built for? FireNote is designed for hospice and palliative care agencies in the United States. The product is aimed at organizations in these healthcare sectors, making it a fit for providers that manage end-of-life care services rather than general-purpose businesses or unrelated industries. Features and Usability ### What are the key features of FireNote? FireNote offers EMR/EHR, patient intake, charting, care plan management, and medication history for clinical recordkeeping. It also includes scheduling, appointment management, reminders, billing and invoicing, claims management, and e-prescribing, plus document management, electronic signature, customizable forms, reporting, and third-party integrations. Getting Started and Support ### What training and onboarding options does FireNote offer? FireNote provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for self-paced learning and review. Getting Started and Support ### What customer support options does FireNote offer? FireNote provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be verified from the provided data. ## Features AI summary Based on 205 Hospice reviews Capterra reviewers point to these as the top priorities when choosing hospice software: - **HIPAA Compliant** (**65%** of reviewers rated this feature as critical) - **Compliance Management** (**53%**) - **Charting** (**61%**) FireNote supports all three features that reviewers rate most highly: **HIPAA Compliant**, **Compliance Management**, and **Charting**. Together, these capabilities help hospice providers protect patient information, stay aligned with regulatory requirements, and maintain accurate clinical documentation, allowing teams to deliver care more efficiently and with greater confidence. HIPAA Compliant 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Compliance Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Charting 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Care Plan Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Document Storage 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Reporting & Statistics 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns FireNote 37 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bereavement Management: Create, manage, and monitor bereavement care plans. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Medication History: Access to patient medication history data - Patient Intake: Patients can register for appointments in advance online - Physician Portal: Online portal that allows physicians to refer patients, order exams, and/or view patient records & images - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (6) 4.7 Based on 6 reviews ## Pricing Value for money 5.0 (5) All-Inclusive $75.00 Other,Per Month Value for money 5.0 (5) 5.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB John B. SVP of Hospice Hospital & Health Care ### "Best Hospice EMR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2023 Excellent team and customer service, very responsive. The TIME saved by field and office staff is immense! Pros Ease of use, efficiency, clinician faxing to partners, pharmacy connection Cons There are no big issues with FireNote, just small improvements which they work on ASAP! Reasons for choosing FireNote Clean, efficient, innovative, and user-friendly product Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NH Nena H. Hospice Nurse Consultant Hospital & Health Care ### "The best hospice EMR I've used." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2023 Firenote has cut my chart audit time down immensely and also made it very simple to identify areas for quality improvement. Pros This EMR is so user-friendly and easy to navigate and find what I need. It also helps with compliance and has intuitive tools that guide documentation and improve it. Cons There was really nothing that I didn't like. They keep making updates and changes to increase compliance and ease of use and I love that. Switched from [Homecare Homebase](https://www.capterra.com/p/82177/Homecare-Homebase/) Alternatives considered [myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/) [MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/) Reasons for choosing FireNote I like it because it is so much faster and easier to use. Less margin for non-compliance and errors. Less clicking around and looking for things and tedious steps that make no sense. No pinning, syncing, refreshing, or super slow loading. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 23, 2023 Wow Nena, thank you so much for all of that feedback. We appreciate your partnership! SH Shelly H. Community Liaison Hospital & Health Care ### "Easy at you fingertips design" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2022 Pros Firenote is quick to access and easy to find everything you're looking for instantly. Very intuitive! Cons There is nothing that stands out as negative at this time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 23, 2022 Shelly, thanks so much for your 5 star review! We are glad FireNote is doing the job for you! AR Alisia R. Clinical Team Assistant Hospital & Health Care ### "Firenote Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 21, 2022 I have loved using Firenote. It's super easy to use from an internal clinical standpoint. The customer support team is quick and very helpful. Pros It's easy to use, fast uploading and documenting, and it's simple to understand. Cons Certain updates may take some time depending on the request. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NJ Nikaya J. Employee Relations Specialist Hospital & Health Care ### "Fast and Compliant!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2022 Pros FireNote makes my life SIMPLE. As the HR manager, it is easy to keep tabs on the pulse of my team with the real-time trends & graphs that FireNote populates (for employees & patients). Timesheets, mileage tracking, all of the payroll items are easy to pull. What's even more exciting is how FAST training new employees gets to be with FireNote! The program is so user-friendly that new team members pick it up within minutes and can jump into their new role with ease! Cons I have had a positive experience with all aspects of FireNote. If I have questions or issues, I can submit a support ticket from the screen I am working on in FireNote and it is always resolved quickly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 16, 2022 Nikaya, thanks so much for your 5 star review! We appreciate your feedback and love working with your group. MB Mike B. Director of Community Relations Hospital & Health Care ### "Great EMR!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2022 The BEST! Pros Saves our clinicians 87% time charting compared to Consolo. Cons Love it! Best EMR I have ever used in the 18 years of Healthcare. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 14, 2022 Mike, thank you so much for your 5 star review! We are so excited your team's charting time has been greatly reduced. This was one of our biggest goals when we set out on developing this fire EMR. We appreciate the support & feedback. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.