--- title: "Techtouch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Techtouch Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/276281/Techtouch/" page_type: "product" language: "en" --- # Techtouch Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Techtouch ## What is Techtouch? テックタッチは、Web上のあらゆるシステムに入力ガイドを設置でき、正しくゴールまでナビゲーションすることで、対クライアントサポートや、対社内の問い合わせ対応といった工数負担を圧倒的に軽減するノーコードのガイド・ナビゲーションツールです。 システムを活用できるガイド・ナビゲーションにより、システムへの入力操作が分からないことで発生するミス、各種お問い合わせ対応やダブルチェックなどの業務を削減します。システム教育のあたらしい形として、多くの企業に導入いただいています。 導入企業様の中には、問い合わせ率33%削減、差し戻し率79%削減など、システム活用に関わる業務の工数を大幅に削減されている大手企業事例もあります。 2019年の提供開始以降、大手企業を中心に、情報システム部門や人事部門、コンタクトセンターでご利用いただいているほか、SaaSプロバイダーのカスタマーサクセスツール、官公庁/中央省庁/自治体など公共セクターでのシステム活用の一環としてもご活用いただいています。2022年10月時点で、200万人以上の方にご利用いただいています。 ## What is Techtouch used for? [Onboarding](https://www.capterra.com/onboarding-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Digital Adoption Platform](https://www.capterra.com/digital-adoption-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Techtouch?[Manage this product listing](https://www.g2.com/products/dx-platform-for-sap-successfactors/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Techtouch 0.0 VS. [4.7 (128)](https://www.capterra.com/p/232772/Rocketlane/reviews/) Starting Price Contact vendor Starting Price $49 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (9) Value For Money 0.0 (0) Value For Money 4.6 (6) Customer Service 0.0 (0) Customer Service 4.7 (7) ## Techtouch alternatives [4.4 (63)](https://www.capterra.com/p/131194/WalkMe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (154)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Centralpoint](https://www.capterra.com/p/161470/Centralpoint/) [4.6 (9)](https://www.capterra.com/p/161470/Centralpoint/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161470/Centralpoint/) [Product Fruits](https://www.capterra.com/p/227997/Product-Fruits/) [4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/) Starting price $111.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227997/Product-Fruits/) ## FAQs about Techtouch Overview ### What company size and specific industries is Techtouch built for? Techtouch is designed for CRM experts in Japan across organizations in banking, education, fashion, hospitality, media, and public service. The target audience appears to span companies that rely on CRM work in these sectors, rather than a single company size category. Features and Usability ### What are the key features of Techtouch? Techtouch offers CRM and HR management features, along with contextual guidance, in-app training, and onboarding tools. It also includes activity monitoring, behavior tracking, configurable workflows, launch management, analytics, reporting, alerts/notifications, and third-party integrations for customer experience and employee onboarding workflows. Getting Started and Support ### What training and onboarding options does Techtouch offer? Techtouch provides in person training, live online sessions, webinars, and documentation. In person training supports face-to-face instruction, live online sessions allow guided remote learning, webinars cover product topics in a group format, and documentation gives teams written reference material for self-paced review. Getting Started and Support ### What customer support options does Techtouch offer? Techtouch provides email/help desk support, FAQ/forum resources, a knowledge base, and phone support. User feedback on support quality is not available here, so the support experience cannot be assessed from reviewer comments. ## Features AI summary Based on 154 Customer Loyalty reviews Capterra reviewers highlight these as the features buyers value most when comparing Digital Experience Platforms (DXP): - **Third-Party Integration** (**44%** of reviewers rated this feature as critical) - **Content Management** (**54%**) - **API** (**37%**) Techtouch includes **Third-Party Integration** and **Content Management**, giving teams the tools to connect with other business systems and manage digital content in one place. However, it does not offer **API**. Instead, it provides other features that reviewers also rate as important, including **Activity Tracking** (**39%**), **Analytics** (**38%**), and **Reporting/Analytics** (**33%**). These capabilities help businesses monitor user behavior, measure performance, and make better decisions based on platform data, allowing teams to improve digital experiences over time. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Analytics Tools for the systematic analysis of various types of data or statistics Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Techtouch 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Creation: The ability to create unique content - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integration: Addition of necessary external data, applications, tools, or features - User Onboarding: Guide new users to understand and become proficient in using a product or service - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Basic ¥0.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.