--- title: "Exero Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Exero Software - reviews, pricing plans, popular comparisons to other Observability products and more." source_url: "https://www.capterra.com/p/276317/Exero/" page_type: "product" language: "en" --- # Exero Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Exero ## What is Exero? Exero is a robust, device agnostic business intelligence solution that delivers real-time security alerts and health information from all connected devices and systems via a single, centralized platform, giving users command over their physical and networked environments from any location. ## What is Exero used for? [Observability](https://www.capterra.com/observability-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $34.2 Usage Based, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Exero?[Manage this product listing](https://www.g2.com/products/exero/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Exero 0.0 VS. [4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Starting Price $34.2 Usage Based, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (493) Value For Money 0.0 (0) Value For Money 4.6 (482) Customer Service 0.0 (0) Customer Service 4.9 (486) ## Exero alternatives [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [ITM IT Asset Management](https://www.capterra.com/p/148102/Asset-Management/) [5.0 (42)](https://www.capterra.com/p/148102/Asset-Management/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148102/Asset-Management/) ## FAQs about Exero Overview ### What company size and specific industries is Exero built for? Exero is designed for businesses of all sizes, from small companies to large enterprises, across industries that need IP camera monitoring, real-time dashboards, software version tracking, and server file restoration. Its device-agnostic platform suits organizations with varied IT environments and security monitoring needs. Features and Usability ### What are the key features of Exero? Exero offers IT asset tracking, inventory management, and asset lifecycle management alongside incident management, problem management, and support ticket management. It also includes workflow management, SLA management, audit trail, compliance tracking, role-based permissions, customizable reports, real-time reporting, and a self service portal with knowledge base management. Getting Started and Support ### What training and onboarding options does Exero offer? Exero provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance. Getting Started and Support ### What customer support options does Exero offer? Exero provides email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live rep support. These channels give users multiple ways to find answers or contact support at any time. ## Features AI summary Based on 2,375 Observability reviews Capterra data shows that buyers of IT Asset Management software rank the following features as their top priorities: - **Inventory Management** (**49%** of reviewers rated this feature as critical) - **Asset Tracking** (**49%**) - **Incident Management** (**48%**) Exero supports all three of the features reviewers consider most important: **Inventory Management**, **Asset Tracking**, and **Incident Management**. Together, these capabilities help businesses maintain accurate asset records, monitor equipment throughout its lifecycle, and respond to issues faster, allowing teams to improve visibility, reduce downtime, and keep IT operations organized. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Exero 29 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Change Management: Track and monitor efficient handling of all changes/transitions - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contract/License Management: Track, store, and access client contracts or licenses - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Decision Making: Makes informed choices based on available data and objectives - Email Management: Manage, store and organize emails within the system or via third-party apps - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Support Ticket Management: Allow customers/users to submit support queries and service requests - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $34.20 Usage Based,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.