--- title: "Resova Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Resova Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more." source_url: "https://www.capterra.com/p/276369/Resova/" page_type: "product" language: "en" --- # Resova Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Resova ## What is Resova? Resova is a user-friendly booking software that streamlines the booking process, enables businesses to analyze customer data, and optimizes operations. It offers automated messaging, a customer management system, payment gateway integration, and unique features like in-house waivers system and tiered pricing options. Resova has flat-fee pricing plans, as well as analytics and marketing integrations. Their support team is available 24/7 and provides a 30-day trial period. ## What is Resova used for? [Reservations](https://www.capterra.com/reservations-software/)[Calendar](https://www.capterra.com/calendar-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Resova?[Manage this product listing](https://www.g2.com/products/resova/claim_requests/new?auto=true) ## Resova Overview Updated September 2026 AI summary Resova offers businesses a cloud-based reservations platform designed for scheduling, booking, and managing availability across locations and activities. Serving small to enterprise organizations, it features online booking, payment processing, group reservations, calendar management, and CRM tools. Optional capabilities include API access, calendar sync, reporting, customizable templates, third-party integrations, and support for multi-location operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Resova 4.3 (15) VS. [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price $30 Per Feature, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (15) Ease Of Use 4.8 (5,821) Value For Money 4.5 (14) Value For Money 4.7 (3,595) Customer Service 3.6 (14) Customer Service 4.8 (3,324) ## Resova alternatives [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (471)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/276369/Resova/alternatives/) ## FAQs about Resova Overview ### Which roles and teams benefit most from Resova? Resova is most used by owners, directors, and operations leaders who need to manage bookings, scheduling, and customer communications efficiently. Marketing managers and coordinators use it to support promotions and conversion workflows, while founders and executives rely on it to streamline service delivery, reduce administrative work, and improve operational visibility. Answer based on 15 reviews Overview ### What company size and industries is Resova built for? Resova is built primarily for small businesses in entertainment, with 87% of reviewers from small companies and 80% from that industry. It is designed for escape rooms, seasonal events, and tour operators, with additional use in hospitality and marketing and advertising at 7% each, especially for reservations. Answer based on 15 reviews Features and Usability ### What are the key features of Resova? Resova offers online booking, booking management, and reservations management for activities, appointments, and group bookings. It includes calendar management, scheduling, availability management, attendance tracking, and reminders, plus billing and invoicing, payment processing, CRM, access controls, customizable forms, reporting, and third-party integrations. Integrations ### Which third-party tools and platforms does Resova integrate with? Resova connects natively to GoDaddy Website Builder, Google Analytics 360, Google Calendar, Google Tag Manager 360, Meta for Business, Microsoft Outlook, PayPal, Shopify, Square Payments, Stripe, Squarespace, Twitter/X, Wix, WordPress, and Worldpay for Enterprise. It also supports authorize.net and PayPal Enterprise Payments for payment processing. Getting Started and Support ### What training and onboarding options does Resova offer? Resova provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing. Getting Started and Support ### What customer support options does Resova offer? Resova provides email/help desk support, an FAQ/forum, a knowledge base, phone support, 24/7 live rep support, and chat. No reviewer feedback about support quality is available, so specific comments on response times, helpfulness, or common frustrations cannot be confirmed from the supplied data. ## Features AI summary Based on 5,388 Tour Operator reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Resova supports all three features that reviewers rate highest: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations around the clock, keep bookings organized, and maintain accurate scheduling, allowing teams to reduce manual work and deliver a smoother customer booking experience. Online Booking 5.0 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 4.7 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 4.6 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Payment Processing 4.8 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Access Controls/Permissions 4.1 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Reporting/Analytics 4.2 (9) 66.67% of 9 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Resova 62 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Attendance Tracking: Track the attendance of specific individuals or groups - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Group Reservations: The ability to reserve times in groups. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Scheduling: Track and manage the scheduling of tasks - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (15) 4.4 Based on 15 reviews ## Pricing Value for money 4.5 (14) Free Trial Basic $30.00 Per Feature,Per Month Value for money 4.5 (14) 4.5 Based on 14 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (14) 3.6 Based on 14 reviews ## User reviews Overall rating 4.3 Based on 15 reviews Filter by rating 5(9) 4(3) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent EC Emily C. Marketing Coordinator Entertainment ### "Continues to deliver after 2 years!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2026 Pros Revenue is up, expansion is easy and seamless, the more stress I put on the system of funky methodologies the more it gives. The team continues to be a pleasure to work with. If you are in the Family Entertainment space looking for an eCom solution, I highly recommend this one. Cons Lacking the level of pre-built integration with a traditional eCom setup, but that's the price of a nontraditional business. The pre-built Zapier integration is KEY and I have been able to fill almost every hole through that from a marketing & sales perspective. Switched from [Bookeo](https://www.capterra.com/p/117299/Bookeo/) Centralized enterprise level management, 100% more customization options, better UI and embedded portal, upselling capabilities Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing Resova More control & custom options, better calendar management, more robust reporting, one-click checkout, robust marketing tools & integrations Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jack S. Owner and COO Recreational Facilities and Services ### "Game Show Studio - Resova Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 14, 2025 Overall experience has been extremely positive. It does exactly what I need to run the business and fee structure is competitive. Needs more investment into the reporting and API space, but that's a want not a need right now (will become a need in the future). Pros Resova is a great tool due to its simplicity, functionality, and ease of use for standard operations. Cons Resova needs to improve the reporting, APIs, increase the speed in how quickly they release updates and take in requests. Switched from [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) [Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/) [Bookeo](https://www.capterra.com/p/117299/Bookeo/) Price was the major component, but also simplicity of use and joining a newer and growth oriented restech Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JI Jen I. CEO Entertainment ### "Good bones - need to focus on providing customer satisfaction" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 December 21, 2024 The product is pretty good, the customer service / support when things don't work sucks. If you submit an issue via email, there is little to no communication about progress and ticket items can take MONTHS to be resolved. And even then we don't get informed about the correction - we just happen to notice it in our daily interaction with the platform. Pros Clear view of day to day reservation details Cons The inability to stay logged in for more than 24 hours - logging in to six or so accounts every day is an unnecessary time waste. Switched from [Bookeo](https://www.capterra.com/p/117299/Bookeo/) Corporate headquarters changed providers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Robert S. Director Entertainment ### "Could do better" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 21, 2024 Broadly satisfactory, but could be much more useful. Pros In general, a user friendly interface from both the the business's and the customer's standpoint. The system is robust in my experience (i.e. does what it claims). Cons Customer support is hit and miss; integration with other software, such as Klaviyo, that are very useful tools to drive business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IL Igor L. Manager Entertainment ### "Excellent experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 20, 2024 We have been using Resova for over 3 years, and throughout this time, we have never experienced any issues that have affected our business operations. The platform is intuitive and user-friendly. We also appreciate the proactive communication regarding upcoming updates, which helps us plan and stay ahead. Respect to the Resova team for their excellent service! Pros Easy to operate system. Neatly and created. The platform is intuitive and user-friendly. Cons I hardly remember any problems. I can't comment on anything at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Ken M. Owner-Manager Entertainment ### "Great work, everyone! Now, get rid of the persistent Bot, please." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 20, 2024 Very positive. Responsive support. Enthusiastic webinars. Constantly improving. Pros It's the hub of our escape room booking system. Cons The newly-added Bot. It's intrusive, takes up screen space on a phone, and is not helpful in the least. Alternatives considered [Bookeo](https://www.capterra.com/p/117299/Bookeo/) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reasons for choosing Resova Better price than Fare Harbor. Better design than Bookeo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NL Nathan L. Owner Entertainment ### "Acceptable product with insufficient support" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 20, 2024 It's worked for customers but has been a regular frustration as a business Pros Customer ux is pretty good. A few weird bugs related to unexpected date changes, but overall good Cons Support for businesses is awful. Charges business for services that aren't delivered. Still don't have the dedicated account manager in paying for Alternatives considered [Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/) [Bookeo](https://www.capterra.com/p/117299/Bookeo/) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reasons for choosing Resova Ux and not a percentage charge. Not many options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kyle T. Owner Entertainment ### "Key West Room Escape" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 20, 2024 I have used Resova for eight years and have had excellent customer service and overall experience. Pros The user interface is very easy to understand and intuitive. Cons No complaints. I really cannot think of anything lacking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Mike R. Owner Entertainment ### "A great fit for Escape Rooms, especially in Canada. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 14, 2022 Very good. Transparent about pricing, and willing to listen to feedback. Support is adequate and has been improving over the past couple of years. Pros Easy to use on a day to day for our staff, and easy to manage for our administrators. Robust options allow you to customize experience details and pricing, good customer communication tools, and a monthly cost (as opposed to a % cost per booking) allows for better financial planning and makes only the most sense in locations where credit cards aren't necessarily the preferred form of payment. Cons Missing an app, which would facilitate use even further. Switched from [Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/) Xola changed their pricing model. Since many of our customers pay upon arrival and/or pay with cash or debit, it didn't make sense to move to a model where we're a) requiring credit card to book (barrier to booking) and b) exposing all of our payments to increased financial service fees (i.e. it costs us way less when people pay with cash or debit). Alternatives considered [Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/) [Bookeo](https://www.capterra.com/p/117299/Bookeo/) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reasons for choosing Resova Superior product when compared to Bookeo. Preferred pricing model when compared to XOLA and Fareharbor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Brian L. Co-Founder Entertainment ### "Great platform with even better value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 28, 2022 Pros We've used a couple booking platforms before Resova and have never looked back since switching. The value is unmatched for what they provide and the tools to help grow our business have been fantastic. Cons There isn't a lot of customer service so you need to be able to learn most things yourself but we've heard they're adding this component shortly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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