# Charm Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Charm Software - reviews, pricing plans, popular comparisons to other Lead Capture products and more.

Source: https://www.capterra.com/p/276372/Charm

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# 

 Charm Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Charm

## What is Charm?

Use Charm to find and analyze 5 million ecommerce brands worldwide. With Charm you can: -Build the perfect pipeline of qualified ecommerce brands & TikTok Shops: Prospect for ecommerce brands and TikTok Shops. Search for leads across key metrics including the Charm Growth Score, Charm Success Score, ad count, tech stack, marketplace, social media metrics, and more. Reach out to them using Charm's verified contact information. -Discover fast-growing brands to sell at your retail organization: Discover up-and-coming brands selling online or on TikTok Shop. Search within target product categories to find brands that are a good fit to sell on your store, and make informed, data-backed merchandising decisions. -Get in-depth data points to source and diligence your next investment: We used the Charm Growth Score to discover up-and-coming brands like Allbirds and Caraway before they became household names.

## What is Charm used for?

[Lead Generation](https://www.capterra.com/lead-generation-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Charm?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://charm.io/&name=Charm)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Charm

5.0 (5)

VS.

[4.5 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (5)

Ease Of Use

4.3 (496)

Value For Money

4.8 (4)

Value For Money

4.2 (483)

Customer Service

5.0 (5)

Customer Service

4.4 (480)

## Charm alternatives

[4.5 (484)](https://www.capterra.com/p/207295/Seamless-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[MailerFind](https://www.capterra.com/p/10001468/MailerFind/)

[4.7 (496)](https://www.capterra.com/p/10001468/MailerFind/reviews/)

Starting price

$97.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10001468/MailerFind/)

[Lead Forensics](https://www.capterra.com/p/156889/Lead-Forensics/)

[4.5 (234)](https://www.capterra.com/p/156889/Lead-Forensics/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/156889/Lead-Forensics/)

[View all alternatives](https://www.capterra.com/p/276372/Charm/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Database

3.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Data Import/Export

4.3 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Lead Capture

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Lead Generation

5.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Manage the process of attracting and converting business prospects into leads

Lead Qualification

5.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Score a lead on their quality or likelihood to buy based on certain behaviors

Prospecting Tools

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Tools designed to streamline the process of lead generation and management for sales teams

Charm 21 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Process of dividing customers into groups based on common characteristics

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Predefined actions automatically performed on the occurance of specific events

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Real-time alerts or notifications that inform teams about new leads or prospects

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Divide leads into buckets based on predefined criteria and routing rules

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Tools designed to streamline the process of lead generation and management for sales teams

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.8 (5)

4.8

Based on 5 reviews

## Pricing

Value for money

4.8 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (4)

4.8

Based on 4 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JP

John P.

General Manager

Marketing and Advertising

### "Excellent for DTC ecommerce prospecting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 5, 2023

Great support / troubleshooting but the interface is easy to use.

Pros

Data Volume and Veracity - there are clear definitions stated for every attribute collected, and plenty of it. To date, the data has provided the most accurate revenue revenue estimates per merchant of any data source tested.

Cons

The contact data could be better sorted - it captures all contact data across many roles and so when batch loading into your CRM - it's a bit tricky to only pull / upload the contacts / title that you want without having to do a lot of manual data transformation (in Excel).

Reasons for choosing Charm

Revenue estimation data, breadth and veracity of brand attributes, unique metrics created such as growth scores etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Seth B.

CRO

Banking

### "Best tool for identifying DTC brands"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2022

Pros

Easy to use. I create dynamic lists filtering for brands in my target demographic and hand them off to my marketing and sales team. Helped to reduce our CAC significantly from traditional paid marketing campaigns.

Cons

Not much. The prospector could have some more functionality, but overall better than the rest.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GA

Guilherme A.

Chief of Staff & Head of Partnerships

Logistics and Supply Chain

### "Charm.io: A powerful tool for lead management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2022

Pros

Overall, I would highly recommend Charm.io to anyone in need of a powerful lead management tool. Its data import/export capabilities are top-notch and the lead qualification and lead generation features are incredibly useful. It has made my job much easier and has helped Flieber improve its overall conversion rate.

Cons

Hard to tell. I'm overall satisfied with the tool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Dave B.

CBDO

Retail

### "Charm is Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2022

Fantastic overall experience

Pros

Imagine Built With on Steroids... that is Charm.Fantastic Look-a-like tools, captures more signal noise than any other lead gen tool to find your real ecommerce ICP leads

Cons

I wish they had more personas and contact info per company to make it an all-in-one software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mallory S.

Account Executive

Consumer Services

### "Useful for lead generation! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2022

Pros

Being able to source new leads at large scale

Cons

More in depth searches for brands ex: sustainable or eco driven brands

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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