# Platforce Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Platforce Software - reviews, pricing plans, popular comparisons to other Customer Data Platform products and more. Source: https://www.capterra.com/p/276397/Platforce/alternatives --- # Platforce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Platforce ## What is Platforce? The Platforce CRM is a full-fledged customer relationship management platform designed for creating a database of HCP contacts, organizations, marketing cycles and samples. The Platforce CRM system allows you to provide the marketing and sales activities in full: from the marketing cycle initiation through databases creation, territories assigning, and calls carrying – to KPI analysis. It also allows various calls performance, including remote calls, and statistics analysis after the call. ## What is Platforce used for? [Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Platforce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://platforce.io/&name=Platforce) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Platforce 5.0 (1) VS. [4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $15 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.4 (4,352) Value For Money 5.0 (1) Value For Money 4.3 (3,488) Customer Service 5.0 (1) Customer Service 4.4 (3,496) ## Platforce alternatives [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Highest Rated [4.7 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month [4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Audience Targeting 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Campaign Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Database 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customer Segmentation 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of dividing customers into groups based on common characteristics Email Marketing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Email Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track delivered, received, and opened emails Platforce 30 features Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Track and analyse user behavior within a system or network Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Manage various distribution channels, build relations with channel partners, and track their performance Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information A report showing what actions customers perform Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Combining data from different sources and providing a unified view Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track delivered, received, and opened emails Ensure compliance with the General Data Protection Regulation protocols Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Adjust communications based on previous interactions or personal preferences Analyze and gain insights into data in real-time Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $15.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AL Ada L. SFE manager Biotechnology ### "Good CRM for pharma/biotech" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 28, 2022 Overall quite happy with it. Platforce does what it promises. Success of a CRM project is not dependent solely on software features. That's why, industry experience is important and for pharma, Platforce has some experience and know what to expect in this industry. Pros Having the essential features for call recording for medical reps. Also was well equipped with Multi channel infrastructure. Able to send email, integrate whatsapp, conduct video calls without third party app. Showcasing edetailers. Able to display different languages. PowerBI dashboards built-in is also essential for managers and admins. Platforce is flexible with customization and cost effective Cons user-friendliness could be further enhanced. The more traditional reps may struggle at the start. Customization of certain functions can be costly (though, let's be fair, way easier and much less costly than doing customization with OCE/Veeva). Implementation of new features requires the project owner to think through first, as tech team may be too tech. but common problem with almost all IT partners, not exclusive to Platforce Alternatives considered [Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/) [Veeva CRM](https://www.capterra.com/p/129924/Veeva-CRM/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [Rainmaker Platform](https://www.capterra.com/p/198198/Rainmaker-Platform/) [Aforza](https://www.capterra.com/p/240285/Aforza/) Reasons for choosing Platforce industry experience, readiness of MCE infrastructure, cost proposal, support service readiness for global regions & languages, content creation/development capabilities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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