--- title: "Icicle ERP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Icicle ERP Software - reviews, pricing plans, popular comparisons to other Demand Planning products and more." source_url: "https://www.capterra.com/p/276485/Icicle-ERP/" page_type: "product" language: "en" --- # Icicle ERP Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Icicle ERP ## What is Icicle ERP? Icicle ERP moves food businesses forward into the future. Icicle makes it easy for you to to balance the demands of running a food business against the requirements of regulators and third-party certifications. We do this by bridging the gaps in your business – the gap between food safety and quality, the gap between traceability and warehouse management, the gap between managing your suppliers and your customers – and it’s all in a single, unified digital system. ## What is Icicle ERP used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Manufacturing](https://www.capterra.com/manufacturing-software/)[Food Traceability](https://www.capterra.com/food-traceability-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Icicle ERP?[Manage this product listing](https://www.g2.com/products/icicle-erp/claim_requests/new?auto=true) ## Icicle ERP Overview Updated September 2026 AI summary Icicle ERP offers cloud-based tools for small and midsize businesses to manage core business functions across inventory, manufacturing, procurement, and warehouse operations. Covering areas like financial management, asset tracking, and production scheduling, it supports integrated workflows and real-time data. Optional features include customizable reports, API access, multi-location management, and document handling. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Icicle ERP 4.3 (3) VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price Contact vendor Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.0 (1,319) Value For Money 4.3 (3) Value For Money 4.1 (1,194) Customer Service 5.0 (3) Customer Service 3.9 (1,183) ## Icicle ERP alternatives [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.4 (17)](https://www.capterra.com/p/13527/BatchMaster/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about Icicle ERP Overview ### What company size and specific industries is Icicle ERP built for? Icicle ERP is designed for small to mid-sized food producers and processors that need an ERP system aligned with GFSI certification program requirements. It is built for companies in the food manufacturing and processing sector, particularly those seeking software suited to compliance-focused operations. Features and Usability ### What are the key features of Icicle ERP? Icicle ERP offers audit management, compliance management, and quality control for regulated operations, plus traceability and product identification for item tracking. It also includes inventory management, inventory optimization, warehouse management, manufacturing planning, vendor management, billing and invoicing, and customizable reports across connected business operations. Getting Started and Support ### What training and onboarding options does Icicle ERP offer? Icicle ERP provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation and videos offer self-paced reference and step-by-step material. Getting Started and Support ### What customer support options does Icicle ERP offer? Icicle ERP provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support experience details are not available in the catalog data, so only the listed channels can be confirmed. These options give users several ways to search for answers or contact the support team directly. ## Features AI summary Based on 2,559 Demand Planning reviews Capterra data shows that buyers of Enterprise Resource Planning software rank the following features as their top priorities: - **Order Management** (**46%** of reviewers rated this feature as critical) - **Accounting** (**54%**) - **Billing & Invoicing** (**54%**) Icicle ERP supports **Order Management** and **Billing & Invoicing**, helping businesses track sales activity and manage customer charges more efficiently. However, it does not include **Accounting**. Instead, it offers other important capabilities that reviewers also value, including **Inventory Management** (**50%**), **Financial Management** (**45%**), and **Purchase Order Management** (**41%**). These features help companies control stock levels, oversee financial operations, and manage supplier purchasing, allowing teams to keep daily operations organized and make better business decisions. Order Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Inventory Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Purchase Order Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Customizable Reports 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alter the layout and content of reports Real-Time Data 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time API 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Icicle ERP 29 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Forecasting: Form predictions based on past and present data/trends - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Manufacturing Planning: Supports the effective planning of manufacturing production based on materials, labor, and machinery. - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traceability: Track and document the history, application, or location of an item or activity - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.3 (3) Basic $0.00 Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AH Adrian H. Director of Manufacturing Food Production ### "Easy-to-use and functional ERP w/ solid customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 9, 2023 Icicle is very important in my operation. Manages all my ins/outs and that was my main consideration when moving to using this product. Pros My reps. I can schedule training as often as necessary or get assistance (immediately usually) at any point I need. The team also works to integrate good suggestions via the communal feature request portion. Cons It doesn't do well with "on-the-fly" adjustments and it is data entry heavy (a feature of all ERPs probably - I still dont have to like it :D ). Everything is tied to something else pretty integrally and adjustments usually involve going through multiple channels to get the output you need at the moment. And then if it was just temporary you need to go back and change it all again. Its easy once you figure it all out but there are many "avenues" you can access, and it can take a while to get used to (recommend training and the help videos!). Reasons for choosing Icicle ERP Cost and interface Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AY Allen Y. COO Food Production ### "Icicle ERP Hard at Work at Honest Dumpings Ltd. (o/a Uproot Food Colelcive)" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2023 Pros Tracking raw materials, packaging, process control, and finished goods inventory are all critical to our food operations. Icicle has become integral to our operations and has become '2nd nature' with our staff. Icicle has enabled us to meet and track our HACCP compliance with accuracy and reliability. Cons Overall we are pleased with our Icicle implementation, and Burton Software has always been responsive and effective with any inquiries we've had. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BG Bill G. Accountant Food Production ### "Icicle ERP serves as the backbone of our organization's traceability and quality assurance goals" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2023 Icicle is an excellent ERP with incredible support staff that are more than accommodating and responsive with feature requests and any questions that we come across! Pros The traceability capabilities that Icicle offers exceeds our expectations! Cons My team sometimes notices that Icicle will freeze unexpectedly, and the fix seems to be closing down your entire browser which can be problematic depending on the other tabs that are open at the same time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.