--- title: "Figtree Worker's Compensation Claims Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Figtree Worker's Compensation Claims Software - reviews, pricing plans, popular comparisons to other Claims Processing products and more." source_url: "https://www.capterra.com/p/276569/Figtree-Workers-Compensation-Claims/" page_type: "product" language: "en" --- # Figtree Worker's Compensation Claims Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Figtree Worker's Compensation Claims ## What is Figtree Worker's Compensation Claims? Figtree Systems provides an end-to-end workers compensation system that streamlines the claims process. From incidents being captured and processed, through to supporting full-scale claims management functions. Figtree offers a robust and highly configurable system that is adaptable to varying business rules, jurisdictions and reporting needs. It includes a full suite of case management functions, injury intake to appointments, medical certificates, letter templates, periodic reviews, and more. ## What is Figtree Worker's Compensation Claims used for? [Claims Processing](https://www.capterra.com/claims-processing-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$35000 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Figtree Worker's Compensation Claims?[Manage this product listing](https://www.g2.com/products/figtree-worker-s-compensation-claims/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Figtree Worker's Compensation Claims 4.3 (7) VS. [4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price A$35000 per user, per month Starting Price $69 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7) Ease Of Use 4.7 (969) Value For Money 4.1 (7) Value For Money 4.6 (691) Customer Service 4.3 (7) Customer Service 4.7 (919) ## Figtree Worker's Compensation Claims alternatives [4.7 (51)](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (214)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.9 (18)](https://www.capterra.com/p/88357/Claimable/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/276569/Figtree-Workers-Compensation-Claims/alternatives/) ## FAQs about Figtree Worker's Compensation Claims Overview ### What company size and specific industries is Figtree Worker's Compensation Claims built for? Figtree Worker's Compensation Claims is designed for claims management professionals at specialized and self-insured organizations, including those handling workers’ compensation claims. It fits businesses that need configurable tools to manage claims processes and stay compliant, rather than a specific small, mid-market, or enterprise segment. Features and Usability ### What are the key features of Figtree Worker's Compensation Claims? Figtree Worker's Compensation Claims includes case management, claims tracking, claims settlement, and incident management for workers' compensation workflows. It also offers audit trail, compliance tracking, document management, workflow automation, and reporting & statistics, plus client portal and self service portal access, third-party integrations, and real-time analytics. Getting Started and Support ### What training and onboarding options does Figtree Worker's Compensation Claims offer? Figtree Worker's Compensation Claims provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation gives written reference material for self-paced review and later support. Getting Started and Support ### What customer support options does Figtree Worker's Compensation Claims offer? Figtree Worker's Compensation Claims provides Email/Help Desk, FAQ/Forum, and Phone Support. No reviewer feedback on support is available, so user experience details such as response times, helpfulness, or common frustrations cannot be described from the provided data. ## Features AI summary Based on 447 Claims Processing reviews Capterra reviewers highlight these as the features buyers care about most when choosing claims processing software: - **HIPAA Compliant** (**81%** of reviewers rated this feature as critical) - **Payment Processing** (**59%**) - **Claims Tracking** (**64%**) Figtree Worker's Compensation Claims includes **Payment Processing** and **Claims Tracking**, giving teams the tools to handle claim-related payments and monitor claim progress from intake through resolution. However, it does not include **HIPAA Compliant**. Instead, the product offers **Document Management** (**44%**), **Billing & Invoicing** (**54%**), and **Workflow Management** (**47%**), which can support record organization, financial administration, and process coordination. Together, these features help businesses keep claims work organized, improve visibility into case activity, and manage day-to-day operations more efficiently. Payment Processing 4.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Claims Tracking 4.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Process of tracking new and submitted claims and the status of submitted claims Document Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Billing & Invoicing 3.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Workflow Management 3.5 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Claims Settlement 4.3 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Process of paying the insurance sum to the policyholder Figtree Worker's Compensation Claims 43 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Claims Adjuster Management: Manage insurance and claims adjuster agents - Claims Settlement: Process of paying the insurance sum to the policyholder - Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - EDI: Transfer of data from one computer system to another - Electronic Claims: A paperless claim form that is electronically shared - Forms Management: Store, manage and track all forms in a centralized location - Incident Management: Manage and track all disruptions and incidents - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (7) 4.3 Based on 7 reviews ## Pricing Value for money 4.1 (7) Free Trial Basic A$35,000 Value for money 4.1 (7) 4.1 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (7) 4.3 Based on 7 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating 5(2) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SR Surash R. General Manager Logistics and Supply Chain ### "Feedback 22 Oct 2024" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 22, 2024 Good to use and easy to understand. Need Pros Easy to use and navigate. It isa bale told different licensee in one platform Cons We need to build an incapacity calculation model tailored to the complexity of Linfox. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Stephen B. Director Information Technology and Services ### "Workers' Comp System for Workers' Comp People" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 8, 2024 Easiest of the available systems to use. It still does exactly what it should do without all the gimmicky lights and flags. And the upgrades have added value rather than being onerous. Pros It has the necessary functionality for a workers' compensation system without the issues of its competitors. It's easy to access. It has the proper validation. It has authorisation levels. You can access the data for reporting without having to jump through hoops. You can update your hierarchy and field values without backend interventions. It's a workers' comp system for workers' comp people. Cons Still has some UI issues that need to be resolved. Field errors that show up. There are also some field issues in modules outside the core workers' compensation ones that need work. Alternatives considered [HSI](https://www.capterra.com/p/172814/HSI/) Reasons for choosing Figtree Worker's Compensation Claims Figtree worked with us initially to get the product to where we needed it to be. It now works in with our workflows and operations. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VF Valerie F. Service Manager Insurance ### "Review of Figtree Claims management system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 30, 2023 I find it a fairly simple system to use. Pros It is very familiar with the claims management system Cons Having two different platform - should only have one Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KB Kate B. Workers' Compensation and Rehabilitation Officer Government Administration ### "Figtree - Workers' Compensation Softwawre" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2023 There are so many benefits to Figtree, including the ability to personalise the system and have constant, readily available support when needed. Pros Figtree is a very easy to learn and use system and has a large variety of uses. The system supports the work we complete easily and the technical support offered from our Account Manager is exceptional. They are always readily available and willing to help learn new areas of the modules that we can utilise. Cons The task features can be difficult to use due to not being present on the claim screens and having to go into another screen. This however has been discussed and advised it is being worked on. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CJ Christine J. Senior Workers' Compensation Officer Government Administration ### "Figtree Workers' Compensation Claims System - Excellent Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2023 The benefits of a personalised approach from our Figtree support representative, is significant in our choice to continue our relationship with Figtree. Pros After the initial installation, the most important feature is the technical support that Figtree offers. We have noticed the level of technical support from Figtree is of an expert quality and delivered without undue delay. We are kept updated on any issues that cannot be resolved immediately. There is no delay in our business continuity. Cons We least like the task features, however, have recently been advised that Figtree are working on upgrades to the task functionality which will be an improvement.The Figtree system was integrated within our organisation with ease and the security measures are up to date with current controls. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DW David W. Head of Insurance ### "Figtree - Workers Comp" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 16, 2023 I have used the Figtree Worker comp modukle in three different organisations. In my current organsiation I have been on an older version. The more up-to-date versions provided greater functionality. Pros The database was totally tailored to suit the NZ ACC enviroment, and updatres were made to keep it compliant. The web -hosted version made it easy for remote access. Cons The reporting is usually never enough. Although all data could be extracted for reporting using other vtools. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PE Patrick E. Injury Management Lead Airlines/Aviation ### "Figtree - injury management" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 16, 2023 Pros The day to day function is simple and easy to use. Cons I find running reports and trying to withdraw information and trends is complicated and very IT focused and not simple for non IT people. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.