--- title: "in2pbx Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about in2pbx Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more." source_url: "https://www.capterra.com/p/276634/in2pbx/" page_type: "product" language: "en" --- # in2pbx Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) in2pbx ## What is in2pbx? A business phone system for a small business price. This UCaaS offers voice, video, call centre, instant messaging, and presence in a single system. Benefit from an extensive list of calling and call management features perfect for road warriors, home offices and a dispersed workforce. It is available on any Apple, or Android device, and Windows or iOS computers. Easily switch between devices based on location and route calls to the most suitable device. ## What is in2pbx used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €11 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for in2pbx?[Manage this product listing](https://www.g2.com/products/in2pbx/claim_requests/new?auto=true) ## in2pbx Overview Updated September 2026 AI summary in2pbx provides small and midsize businesses with a cloud-based phone system that covers core features such as call routing, recording, reporting, and collaboration tools. Designed for flexibility, it offers capabilities like IVR, mobile access, and third-party integrations, with options for call center management, video conferencing, SMS messaging, and computer telephony integration across web and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### in2pbx 0.0 VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price €11 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (467) Value For Money 0.0 (0) Value For Money 4.3 (308) Customer Service 0.0 (0) Customer Service 4.1 (339) ## in2pbx alternatives [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) Highest Rated [HoduPBX](https://www.capterra.com/p/208449/HoduPBX/) [5.0 (22)](https://www.capterra.com/p/208449/HoduPBX/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208449/HoduPBX/) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) [4.5 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208535/Zoom-Phone/) ## FAQs about in2pbx Overview ### What company size and specific industries is in2pbx built for? in2pbx is designed for small and medium businesses, including sole traders, in the Irish and UK markets. It suits organizations of these sizes that need a business phone system for operations in Ireland or the United Kingdom. Features and Usability ### What are the key features of in2pbx? in2pbx offers PBX and cloud phone system features such as automatic call distribution, IVR, ring groups, call routing, and voice mail. It also includes call center management tools like auto-dialer, predictive dialer, call recording, call monitoring, queue management, and real-time reporting, plus CRM, SMS messaging, and third-party integrations. Integrations ### Which third-party tools and platforms does in2pbx integrate with? in2pbx integrates with 7 third-party tools, including CRM and support platforms such as HubSpot CRM, Zoho CRM, Bitrix24, Odoo, Zendesk Suite, Microsoft Teams, and WhatsApp. These catalog integrations cover customer management, messaging, collaboration, and help desk workflows. Getting Started and Support ### What training and onboarding options does in2pbx offer? in2pbx provides in-person training and documentation. In-person sessions allow guided instruction with a trainer, while documentation gives teams written reference material for setup, feature review, and ongoing use. Getting Started and Support ### What customer support options does in2pbx offer? in2pbx provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the provided data. ## Features AI summary Based on 181 Cloud PBX reviews Capterra data shows that buyers of Cloud PBX rank the following features as their top priorities: - **Call Routing** (**59%** of reviewers rated this feature as critical) - **Communication Management** (**52%**) - **Caller ID** (**45%**) in2pbx supports all three features that reviewers rate most highly: **Call Routing**, **Communication Management**, and **Caller ID**. Together, these capabilities help businesses direct calls to the right people, manage conversations more effectively, and identify callers quickly, allowing teams to respond faster and handle day-to-day communication with more consistency. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Automated Attendant A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. in2pbx 52 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Without Minutes €11.00 Per User,Per Month Minutes Included €22.00 Per User,Per Month ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.