# Groomer.io Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Groomer.io Software - reviews, pricing plans, popular comparisons to other Pet Grooming products and more.

Source: https://www.capterra.com/p/276684/Groomerio

---

# 

 Groomer.io Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Groomer.io

## What is Groomer.io?

Groomer.io is a powerful pet grooming business management platform that simplifies your operation, whether you run a mobile or storefront salon. From appointment scheduling and customer communication to payroll reporting and automated reminders, our platform offers all the tools you need for efficient management. With personalized white-glove onboarding and support, Groomer.io sets you up for success from day one, letting you focus on what matters most—making pets look their best. Key Benefits: Save Time: Automate communications, streamline workflows, and optimize travel routes. Increase Revenue: Accept deposits, track overdue services, and reduce no-shows. Strengthen Client Relationships: Keep clients engaged with personalized communications—no hidden fees. Scale with Ease: Manage your growing business effortlessly, from mobile grooming to larger salons. Stay in Control: Customize scheduling, payments, and customer data. With Groomer.io, you’re set for success from the start!

## What is Groomer.io used for?

[Pet Grooming](https://www.capterra.com/pet-grooming-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$79

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Groomer.io

5.0 (25)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$79

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (25)

Ease Of Use

4.7 (3,905)

Value For Money

5.0 (25)

Value For Money

4.5 (2,698)

Customer Service

5.0 (25)

Customer Service

4.6 (2,392)

## Groomer.io alternatives

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (255)](https://www.capterra.com/p/154785/GoReminders/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/276684/Groomerio/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Management

4.9 (23)

73.91% of 23 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Appointment Management

5.0 (22)

81.82% of 22 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

4.7 (22)

68.18% of 22 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Confirmations/Reminders

4.9 (20)

90.00% of 20 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Client Management

4.7 (17)

64.71% of 17 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Pet Grooming

5.0 (17)

70.59% of 17 reviewers that rated this feature as important or highly important

For pet grooming businesses

Groomer.io 39 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Digital forms that are shared and accessed online

Electronically collect payments for goods or services

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Mobile pet grooming business that can work from different locations

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Book meetings and appointments through a website or digital platform

Saves and tracks pet birthdays

For pet grooming businesses

Accept and process customer payments for products or services using hardware and software

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor and manage customers' perceptions about a business, product, or service

Reports specific to sales analysis for trends and strategies

Database containing accurate and up-to-date information on all operational services

Send messages via SMS

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Set up connections to third-party platforms to improve business processes

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Record, update and manage waiting lists

Get Advice

We can help you find the software with the features you need.

Features

4.8 (25)

4.8

Based on 25 reviews

## Pricing

Value for money

5.0 (25)

Free Trial

All Inclusive

$79.00

Flat Rate,Per Month

Value for money

5.0 (25)

5.0

Based on 25 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (25)

5.0

Based on 25 reviews

## User reviews

Overall rating

5.0

Based on 25 reviews

Filter by rating

5(25)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BK

Brianne K.

Business Owner/Pet Groomer

Consumer Services

### "Happy Groomer.io User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2023

I have had an extremely positive experience with groomer.io.

Pros

I love the two-way messaging and automated calls to let the pet parent know their dog is ready to be picked up at the end of the appointment. it is a very convenient feature that many of my clients like as well. I also like that we are able to save the client's card on file to charge in the case of a no-call or no-show, or there is the option to charge a deposit.

Cons

I don't like that the payment processing fees for using a card that is saved on file for a client are more than the processing fee if I were to physically swipe the card in person with my client. They offer the option to save a payment card on file yet we are charged a higher percentage and base fee for using that option as a way to pay for a clients grooming services.

Alternatives considered

[Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)

[DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/)

[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

Reasons for choosing Groomer.io

I like the simplicity of their design and the ease of use was not complicated or overly detailed to the point of not being able to understand the product without an extremely in-depth tutorial of the software. They also have a great price point and I love that it is priced per appointment completed not an overall rate that doesn't vary if you do more or less business every month.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Morgain D.

Dog Trainer/Groomer

Professional Training & Coaching

### "Easy to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

Pros

This is a super easy app that has made my life so much easier!

Cons

I wish it was for grooming, boarding and training

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Megan H.

Dog Groomer

Consumer Services

### "Groomer.io is worth it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

It was so much easier when I made the switch to Groomer.io. They don’t charge you for the appointment if the client cancels last minute! It has truly been helpful to me starting up my grooming business!

Pros

I love how everything is in the app on my phone! I like being able to communicate with my clients and them having the option to book online!

Cons

I haven’t found anything that I don’t like about the app!

Switched from

[Groomsoft](https://www.capterra.com/p/129785/Groomsoft/)

This program had an app and all the features I needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Johan C.

Owner

Individual & Family Services

### "The Right Solution For Mobile Groomers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

Groomer.io is the most important software of my business. It is what I use to make sure my employees are booked up each and every day, and it’s what my employees use to work their route and complete each service from start to finish. I’m so happy that we found a solution that checks all the boxes of what we need to run a successful mobile grooming business.And the Groomer.io team is second-to-none. I know we are in good hands with their help.

Pros

Groomer.io is one of the easiest apps to use from the client’s side. Your clients don’t have to download an app into their phone in order to use your services. They can do their intake forms and appointment requests straight from your website, and when they get notifications or reminders, they receive a normal SMS text message to their phone, so they can’t miss it. They also get an automated phone call when their groomer is on the way.This is honestly the most high-tech solution developed with a low-tech audience in mind.

Cons

The initial set up and implementation was not the easiest thing process, and this is coming from someone who considers themselves very tech-savvy. There was a lot of walking through with the support team (which is awesome by the way) initially to get everything to function the way I wanted it to function. Once everything works as it should, though, it is a smooth experience.

Alternatives considered

[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

Reasons for choosing Groomer.io

From our research, it looks like Groomer.io really functioned in the way we needed to. MoeGo is more popular and established, however it requires customers to download an app, and at-a-glance, it didn’t seem to have a lot of website integration. An app that integrated intake/appointment scheduling features that I can link to straight from our website was extremely important for our marketing purposes, since we needed to be able to track traffic and conversion data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LJ

Lacy J.

Pet groomer

Veterinary

### "Grooming by Lacy loves groomer.io "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

Phenomenal!

Pros

Customer support, online scheduling, the customer portals, and terms of service

Cons

You have to do select things online and some in the app

Switched from

[Barkley HQ](https://www.capterra.com/p/183070/BarkleyHQ/)

I could write a book….. customer service…. #1Online booking was horrible Customer profiles took minimal infoNo space for ahot records just a “vaccination note” box then a drop down list of “vaccinated” “partially vaccinated” “not vaccinated”

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Ruth G.

Co-Owner

Consumer Services

### "Easy to use and saves us $$$$$$"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2023

They are awesome!!! I’ve used three other grooming softwares and they’re awful. Groomer IO is the best!

Pros

This program is so easy to use. It’s customizable so I don’t feel like I need to adjust my business to use it. I really like how they listen to their clients. I’ve made several suggestions on changes that would benefit us, only to see it implemented a few weeks later. I’ve experienced very few issues, and ones that come up are remedied within a few hours. Most of all, this software has allowed us to not need a full time staff member to schedule, onboard new clients, and process payments. We have saved THOUSANDS each year in decreased payroll by using Groomer IO. It’s the best improvement I’ve ever made to our business.

Cons

Our business works on appointments and I wish Groomer IO would clients to make an appointment online. Right now, they can only make a schedule request.

Reasons for choosing Groomer.io

Customer service, ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sterlin B.

Owner operator

Consumer Services

### "Everything you need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2023

Pros

Easy to use and understand. Other programs I did trials with were confusing with tons of fields for every client. Groomer.io made everything simple and it is a very affordable program. Others I tried charged a ton for features I didn’t want or need! Groomer:io has everything I need

Cons

Mobile routing assistance could be better, I wish it showed me the miles between stops on every screen instead of just some. On some screens it only tells you the minutes not the miles. Wish I could fully customize my confirmation messages instead of selecting from premade messages. Also really needs to have a list I can view of canceled appointments.

Reasons for choosing Groomer.io

Easy to use and affordable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Misti S.

Owner

Consumer Services

### "Groomer.io is the way to go! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2023

Customer service is very good. App is easy toUse. We like it

Pros

Easy to use. Saves time. Customers like it too.

Cons

Still haven’t mastered mobile grooming.

Alternatives considered

[Ginger](https://www.capterra.com/p/151872/Ginger-Page/)

Reasons for choosing Groomer.io

\[sensitive content hidden\] won me over

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Semian A.

Owner, CEO, dog groomer

Cosmetics

### "Perfect starting out"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 2, 2023

so far this is working very well for my needs

Pros

i love how there is auto reminders. i like the concept of calendar sync if it ever gets fixed.

Cons

i wish there was options to customize auto texts

Alternatives considered

[MOGO](https://www.capterra.com/p/2336/MOGO-Cloud-Dental-Software/)

[MyTime](https://www.capterra.com/p/145188/MyTime/)

Reasons for choosing Groomer.io

i liked the cost based on usage

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Marissa M.

Owner

Cosmetics

### "Groomer.io"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 2, 2023

Mostly good. Very easy to reach out to them if you have issues.

Pros

Easy and good to use. Easy on both us and the clients.

Cons

Update a lot. There are always new things being released that require us to update the app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/276684/Groomerio/reviews/)

Popular comparisons

[Google Calendar vs Groomer.io](https://www.capterra.com/compare/213340-276684/Google-Calendar-vs-Groomerio) 

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