# On the Stage Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about On the Stage Software - reviews, pricing plans, popular comparisons to other Fundraising products and more.

Source: https://www.capterra.com/p/276686/ON-THE-STAGE

---

# 

 On the Stage Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

On the Stage

## What is On the Stage?

On the Stage (OTS) is a robust platform for ticketing, box office, fundraising, marketing, merchandising, and streaming that is free to performing arts organizations. Our all-in-one technology platform empowers directors, producers, box office managers, and patrons across performing arts programs of all sizes to control their own operational and financial destiny, letting theatremakers focus on making great art.

## What is On the Stage used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)[Fundraising](https://www.capterra.com/fundraising-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 88 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$0.85

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Ticketing / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for On the Stage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://onthestage.com&name=On the Stage)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### On the Stage

4.7 (88)

VS.

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting Price

$0.85

Other

Starting Price

$7000

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (88)

Ease Of Use

4.6 (164)

Value For Money

4.6 (81)

Value For Money

4.7 (143)

Customer Service

4.7 (84)

Customer Service

4.8 (160)

## On the Stage alternatives

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (593)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (782)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/276686/ON-THE-STAGE/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Ticket Reservations

4.8 (70)

75.71% of 70 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Reporting/Analytics

4.3 (40)

67.50% of 40 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Barcode/Ticket Scanning

4.1 (36)

27.78% of 36 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Event Scheduling

4.9 (34)

58.82% of 34 reviewers that rated this feature as important or highly important

Plan an event's time and location

Customer Data Management

4.1 (32)

53.13% of 32 reviewers that rated this feature as important or highly important

Searchable repository of information about clients

Payment Processing

4.9 (32)

81.25% of 32 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

On the Stage 55 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage attendance for classes, shifts, meetings, or events

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Scan barcodes to ensure accurate pricing and label tracking

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Track products that are for sale at a reduced price or part of coupon promotions

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Establish measurable goals and objectives and track their progress over a specific period of time

Live stream to multiple devices simultaneously

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Ability to make a donation from a mobile device/app

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Create new forms and/or use ready-made online form templates

Real-time registration over the web

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Accept, record, and reconcile financial transactions

Track commitments to donate in the future

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Reports specific to sales analysis for trends and strategies

Grants the users access to all events for one season

For selection of seat at booking or check-in

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Create and manage ticket reservations for various events

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.4 (88)

4.4

Based on 88 reviews

## Pricing

Value for money

4.6 (81)

Basic

$0.85

Other,

Value for money

4.6 (81)

4.6

Based on 81 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (84)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (84)

4.7

Based on 84 reviews

## User reviews

Overall rating

4.7

Based on 88 reviews

Filter by rating

5(65)

4(19)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Andie C.

Theater Manager

Primary/Secondary Education

### "It's not bad, but there are better..."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 19, 2025

Overall, my experience was fine. It was good enough at what it did, but I ended up finding another software that I like significantly more.

Pros

On the Stage was a nice was for my school to test out selling tickets digitally for our events. Creating the pages was fairly easy, if technology is something you're strong at, and you were able to personalize things.

Cons

I did not like that we had to sign a year-long contract right out of the gate. I also did not like how high some of the fees were. I even got charged fees on cash ticket sales AND comp tickets. If I was giving away a ticket to an actor or something, I actually LOST money, which didn't make sense to me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Christa S.

Administrative Director

Non-Profit Organization Management

### "10/10 recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2025

10/10 recommend! Has upgraded our production season and made it so much quicker!

Pros

The ease of use, streamline box office, show marketing, online production site, and fundraising!

Cons

Somethings are behind a paywall, not able to customize emails for fundraising & each performing can't have their own page on a fundraiser.

Switched from

[Yapsody](https://www.capterra.com/p/135224/Yapsody/)

We did not like the non user friendly set up. Plus it was also very disjointed and costly.

Alternatives considered

[Ludus](https://www.capterra.com/p/136136/Ludus/)

Reasons for choosing On the Stage

Overall the options were better with OTS.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2025

Thank you so much for the glowing review and for giving us a 10/10 recommendation! We're thrilled to hear that On The Stage has helped streamline your box office, marketing, fundraising, and overall production process—it means the world to us to know we’re making a real impact on your season. We also truly appreciate your feedback about email customization and fundraising page flexibility. Our team is always working to enhance the platform, and we’re excited about some updates planned for later this year that aim to give users even more control and creative options. Thanks again for choosing On The Stage—we’re honored to support your work and can’t wait to see what you create next!

CP

Christine P.

Owner

Performing Arts

### "Great way to sell tickets without hassle"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2024

I am overall pleased with the service. This is my 3rd time using it.

Pros

What I like most about On The Stage is being able to pass the fees on to the patrons.

Cons

What I least like most about On the Stage is the challenges in creating a seating chart. The videos and step-by-step didn't cover all I needed to know. I figured in out by doing trial by error.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

It is easier to use and less expensive to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kelly H.

Teacher

Education Management

### "Do it! OTS is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2024

Excellent- problems are mainly my lack of knowledge or ability.

Pros

I love how comprehensive the product is for all of our basic needs. The staff is excellent and very responsive to communications. The software is easy to use and the checks arrive on time every time. A+

Cons

I would love to see an easier way to print programs. I have a devil of a time getting the booklets right and I can NOT figure out how to have different size sponsor blocks in the program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Margaret F.

Box Office Manager

Education Management

### "On the Stage from the Box Office"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2024

I have enjoyed using on the stage for the last three years. OTS listens to customer feedback and makes changes to assist the user. I love the small company feel and helpful support staff.

Pros

On the Stage is user friendly. I like the detailed help section that answers almost every question and if not, the staff is ready to assist.

Cons

I would like to have the ability to print a seating chart with readable seat numbers. In addition, I would like to be able to search for a patron using a seat number.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 14, 2024

Thank you for your review and for being a loyal user of On the Stage for the past three years! We're glad you find our platform user-friendly and our support staff helpful. Your suggestions about printing a seating chart with readable seat numbers and searching for a patron by seat number are valuable, and we will absolutely consider them for future updates. Thanks again for your feedback!

SC

Stephanie C.

teacher, drama director and producer

Education Management

### "Awesome customer support!!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 11, 2024

Overall, it has made a lot of the monetary collection much easier. We used it for 3 shows this year, and tweaked our own set up at the door, ticket prices, and I am still playing with entering cast members information and I haven't yet tried the 'showgram' creator.

Pros

It has made a lot of our ticketing processes easier, and the customer support team has been amazing!

Cons

The fees did increase our ticket prices, and in our small town, we had some complaints. Many were fine and understood, but change takes time.

Reasons for choosing On the Stage

Honestly, the people! I felt very comfortable with everyone I've talked to at On the Stage, and didn't get that same feeling from Showtix.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2024

Thank you for sharing your positive experience using our platform for your shows this year. Streamlining ticketing processes and providing excellent customer support are at the core of what we aim to achieve. We understand that changes, especially regarding fees, can sometimes cause concerns, particularly in smaller communities. However, we're committed to continually improving our services and ensuring that our users have a seamless experience. Thank you for choosing On The Stage, and we look forward to supporting your future productions!

RS

Rachel S.

Drama Director

Fine Art

### "School performance use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 10, 2024

Good. Appreciate that they reached out to me when I asked them to reconnect when I knew we would be negotiating new contracts for our ticket company

Pros

Easy use- in expensive. Mostly intuitive/good navigation

Cons

Sometimes the customer service wouldn’t directly help you do some thing when I couldn’t find it on the site directly

Switched from

[Brushfire](https://www.capterra.com/p/154387/Brushfire/)

They contacted me at the right time or friendly and easy to use and not expensive

Reasons for choosing On the Stage

Works well with schools, Good pricing points

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 14, 2024

Thank you for your valuable feedback and positive rating! We're thrilled to hear that you find On The Stage easy to use and appreciate our competitive pricing. We're committed to providing intuitive navigation and user-friendly experiences for all our customers. Regarding your comments about customer service, we apologize for any inconvenience you may have experienced. We aim to take a consultative approach to our customer service and are happy to adjust our interactions to better meet your needs. We're grateful for your business and look forward to continuing to serve you as you negotiate new contracts for your ticket company.

DG

Dylan G.

Subject Expert Teacher

Performing Arts

### "Love Their Customer Support "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2024

I really love it! Makes it easy to sell and track our ticket sales!

Pros

I love the ease of setting up the dashboard for our shows. Very clear and looks great. I love the email reminders sent out to encourage people to purchase tickets. The best is when I need help with anything before or even say of the show, the response is so quick and they just make sure they solve any problem I’m having!

Cons

Sometimes it was confusing how to add users as volunteers to process tickets for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 14, 2024

"Thank you for your amazing review! We're thrilled you love using our platform for your ticket sales. Your positive feedback on the dashboard setup, email reminders, and our customer support is greatly appreciated. We’ve noted your comment about adding users as volunteers and will work on making this clearer. In the meantime, our support team is always here to help. Thanks again for your support and for choosing us!

MS

Maria S.

Secretary of the board

Non-Profit Organization Management

### "Some great stuff"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 6, 2024

It’s a good platform for now. I’m not satisfied with some of the ticketing options or the seating chart.

Pros

Accessibility is good. Patrons like the ease of purchasing tickets.

Cons

The seating chart is awkward to set up. Also, the ticket set up is more difficult than it needs to be.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 14, 2024

Thank you for your feedback! We're glad you find our platform accessible and easy for patrons to purchase tickets. We apologize for the difficulties you've experienced with the seating chart and ticket setup. We're working on making these features more user-friendly and efficient. Your input is valuable, and we appreciate your patience as we improve. If you have more suggestions or need support on future configurations, please don't hesitate to reach out to our support team.

JB

Jennifer B.

Director

Entertainment

### "CCHS Theatre Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 6, 2024

Overall, my experience with On The Stage has been very good. There are some additional features that I think would be extremely beneficial to the platform and I’ve discussed these with my agent, but they do not seem to go anywhere overall, the pricing is not unreasonable, but higher than other platforms that I could be using. The selling feature for me is the webpage and the design elements that On The Stage offers and their marketing capabilities.

Pros

What I like most about On The Stage is the webpage design and marketing elements. They are also extremely efficient and prompt with payouts.

Cons

I wish that On The Stage had the option to not allow for gap seats between purchases in a venue. We often have clients that leave a single seat between their purchase and adjacent seats, and it is very difficult to sell these. We have mentioned this to On The Stage, in the hopes that there would be, the ability to set a parameter whereby gap seats could not be left by clients. Other ticketing platforms do provide the service. But as of yet, this is not something that On The Stage is capable of. This would make it very big difference for us in sales we sell out frequently and have the most difficult time selling single seats. Additionally, it is not simple for our clients to buy multiple tickets to multiple performances in one transaction. If that were simpler and more transparent process, it would make things much easier for our clients.

Alternatives considered

[Ludus](https://www.capterra.com/p/136136/Ludus/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/276686/ON-THE-STAGE/reviews/)

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Popular comparisons

[Eventbrite vs On the Stage](https://www.capterra.com/compare/114949-276686/Eventbrite-vs-ON-THE-STAGE) 

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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