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On the Stage (OTS) is a robust platform for ticketing, box office, fundraising, marketing, merchandising, and streaming that is free to performing arts organizations. Our all-in-one technology platform empowers directors, producers, box office managers, and patrons across performing arts programs of all sizes to control their own operational and financial destiny, letting theatremakers focus on making great art.
Provider
On the Stage
Located In
United States
Deployment
Cloud, SaaS, Web-Based
Training
Webinars, Documentation, Videos, Live Online, In Person
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Chat
OTS provides Broadway-caliber technology for performing arts organizations of all sizes in the education, community, professional, and immersive theatre space.
Content Source: On the Stage
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On the Stage Reviews
Pros
The customer service has been the best feature of On the Stage. Everyone has been wonderful to work with, and is very responsive to questions.
They are constantly striving to improve an already great product, and on top of that they are a company that truly cares about your success.
They are constantly striving to improve an already great product, and on top of that they are a company that truly cares about your success.
Easy to implement, and easy to maintain. The staff is friendly, knowledgeable, and very eager to help you succeed.
Cons
I don't necessarily think that our problems should be something fixed, I just think this platform is for someone who isn't us. I still 100% recommend On The Stage to anyone doing traditional shows.
We had a terrible time with social media integration, and other advertising features and were never able to get help to make them work properly.
Zoom in/zoom out function on seating chart is way too sensitive and results in screen getting shrunk or expanded to ridiculous proportions.
I find it difficult to fix certain mistakes or delete mistake/test shows.
"The Black Bullet Dichotomy "
Overall: Good and user friendly
Pros: The Virtual capabilities allowed me to execute a smooth and good looking project.
Cons: I couldn’t obtain a copy of the livestream performance on tape
"OTS is a must have for my department"
Overall: Using OTS is an important and valued part of what we do in my educational program. I could not do what I do as well without OTS.
Pros: Ease of use, user friendly, automatic email marketing
Cons: There have been times when I've gotten a bit confused but another great thing about OTS is that they continually update and improve.
Vendor Response
"Why I Use On The Stage"
Overall: This product is great! We can use it minimally for just credit card and ticket sales or expand it for other purposes such as marketing, fundraising and even sales.
Pros: We can easily manage our credit card sales, sell merch without a cash outlay, and promote our shows.
Cons: It is difficult to upload merch or make changes to the established template (for example, if I want just a small logo on the shirt, I can't do it.)
"I love it "
Overall: I love it. It has helped so much! I cannot believe how much it has to offer.
Pros: I love on the stage it allows us to not only have a website, but it helps us advertise for shows and fundraisers. Without on the stage I do not think we would have been able to pul off the fundraiser we just finished or reach all the people we did.
Cons: I wish the emails that go out for scheduled fundraisers were a little more customizable
Vendor Response
"Great Customer Service"
Overall: Overall, I feel On the Stage works incredibly well for ticket sales and fundraising for organizations that don't have a lot of time to commit to either function.
Pros: The customer service has been the best feature of On the Stage. Everyone has been wonderful to work with, and is very responsive to questions.
Cons: I wish I was able to use the program for communication with our donors and patrons, outside of ticket sales and fundraising.