--- title: "On The Stage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about On The Stage Software - reviews, pricing plans, popular comparisons to other Event Marketing products and more." source_url: "https://www.capterra.com/p/276686/ON-THE-STAGE/" page_type: "product" language: "en" --- # On The Stage Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) On The Stage ## What is On The Stage? On The Stage (OTS) is the ticketing, marketing, and revenue engine built for the performing arts and live entertainment. With always-on automated marketing campaigns, robust audience management, and a frictionless patron experience, OTS turns first-time attendees into lifelong supporters. From educational arts departments to professional performing arts and live entertainment companies, OTS provides the tools, guidance, and partnership to help customers reach new audiences, deepen existing relationships, and build the long-term loyalty that drives financial sustainability. ## What is On The Stage used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 92 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $0.85 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for On The Stage?[Manage this product listing](https://www.g2.com/products/on-the-stage/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### On The Stage 4.7 (92) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price $0.85 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (92) Ease Of Use 4.8 (5,821) Value For Money 4.6 (85) Value For Money 4.9 (3,595) Customer Service 4.7 (88) Customer Service 4.9 (3,324) ## On The Stage alternatives [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [View all alternatives](https://www.capterra.com/p/276686/ON-THE-STAGE/alternatives/) ## FAQs about On The Stage Overview ### What problems does On The Stage solve? On The Stage solves manual, error-prone ticketing, overselling, scattered patron data, and time-consuming show promotion by combining online sales, seating, reporting, fundraising, merchandise, and automated emails in one platform. Small theaters, school drama programs, community arts groups, box office staff, and educators benefit most from its easy setup and responsive support. Answer based on 74 reviews Overview ### Which roles and teams benefit most from On The Stage? On The Stage is most used by theater leadership, including executive directors, artistic directors, presidents, and owners, who oversee ticketing, fundraising, and patron engagement. Educators and drama directors use it to manage school productions and audience sales, while box office and administrative teams streamline event setup, payments, and attendee communication. Answer based on 92 reviews Overview ### What company size and industries is On The Stage built for? On The Stage serves small businesses in performing arts and live entertainment, with 93% of reviewers from small companies and Entertainment leading at 34%. It is built for performing arts educators, schools, theatres, venues, and related organizations, with Performing Arts representing 29% of reviewers and Education Management 13%. Answer based on 92 reviews Features and Usability ### What are the key features of On The Stage? On The Stage offers core event ticketing features like online ticketing, reserved seating, seating maps, and barcode or ticket scanning, plus payment processing and sales reports. Differentiating features include website management, email marketing, fundraising and donor management, merchandise sales through POS, and live streaming for virtual events. Answer based on 42 reviews Integrations ### Which third-party tools and platforms does On The Stage integrate with? On The Stage integrates with 8 third-party tools for website, marketing, accounting, and automation workflows. It connects with GoDaddy Website Builder, Constant Contact, Klaviyo, Zapier, QuickBooks Online, Xero, FreshBooks, and Zoho Books. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does On The Stage offer? On The Stage provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover shared walkthroughs, documentation gives written reference material, and videos offer self-paced learning and review. Answer based on 2 reviews Getting Started and Support ### What customer support options does On The Stage offer, and how do users rate the experience? On The Stage offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live support, and chat. Users generally describe support as easy to reach, fast, friendly, and helpful, with detailed self-service resources. A few mention needing extra help with seating charts or wanting more direct assistance in some situations. Answer based on 42 reviews Features and Usability ### How well does On The Stage handle fundraising and marketing? On The Stage brings ticketing, fundraising, and event promotion into one place for schools, community theaters, and small arts teams. Many users value the built-in website tools, automated emails, social posting, and donation options, though some want more control over email customization, donor communication, and fundraiser page flexibility. Answer based on 22 reviews Features and Usability ### How customizable is On The Stage? On The Stage offers flexible setup for event pages, websites, seating, and production content, which works well for many theater programs. Small teams and educators often find design tools easy to manage, but some users say email templates, program layouts, headers, and certain website elements feel limited or harder to tailor. Answer based on 18 reviews ## Features AI summary Based on 3,186 Event Marketing reviews Capterra data shows that buyers of fundraising software rank the following features as their top priorities: - **Credit Card Processing** (**70%** of reviewers rated this feature as critical) - **Electronic Payments** (**64%**) - **Payment Processing** (**64%**) On The Stage supports all three of the features reviewers rate highest: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help businesses accept donations more easily, handle transactions across payment methods, and manage fundraising payments with less friction, allowing teams to collect funds efficiently and keep campaigns moving forward. Credit Card Processing 4.5 (20) 70.00% of 20 reviewers that rated this feature as important or highly important Accept and process credit card transactions Electronic Payments 4.6 (27) 66.67% of 27 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Payment Processing 4.9 (32) 81.25% of 32 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Donor Management 4.5 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Campaign Management 4.7 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Ticket Reservations 4.8 (71) 76.06% of 71 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events On The Stage 63 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Forms Management: Store, manage and track all forms in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Live Streaming: Live stream to multiple devices simultaneously - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Forms: Create new forms and/or use ready-made online form templates - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Pledge Management: Track commitments to donate in the future - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Ticket Reservations: Create and manage ticket reservations for various events - Visitor Registration: Make a list and register visitors - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.4 (92) 4.4 Based on 92 reviews ## Pricing Value for money 4.6 (85) Basic $0.85 Other, Value for money 4.6 (85) 4.6 Based on 85 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Wave](https://www.capterra.com/p/146264/Wave/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (88) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (88) 4.7 Based on 88 reviews ## User reviews Overall rating 4.7 Based on 92 reviews Filter by rating 5(69) 4(19) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent LW Lindsey W. Director Education Management ### "User-Friendly and Streamlined" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2026 We began using On The Stage during the pandemic when we had to shift our spring show to an online radio production. Since then we have continued using the platform to organize our ticketing and show site, and have loved it! Pros On The Stage has been perfect for our small school theater program. I love that it is user-friendly enough that our student "publicity committee" can mostly set up the website on their own, and that it streamlines ticket sales for our front office. It has taken so much off my plate as a director! Cons We have not had significant issues or drawbacks. In fact, I think OTS offers more possibilities than our school has even taken advantage of so far. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. HB Heather B. Executive Director Entertainment ### "OTS is our Go To Ticketing platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Our organization has really enjoyed the On the Stage platform overall. If we ever have any question or concern, they are easy to reach, very responsive and always helpful. Pros Our organization has been using On the Stage for several years and we find it easy to navigate and to make changes as needed to events. Cons The only thing I can think of that could be considered a con but is really a minor thing is that tracking constituents and donations isn't always as intuitive as I would hope. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite charges astronomical fees that we didn't want to pay or pass along to our patrons. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Julia F. Director of Strategic Communications Primary/Secondary Education ### "Like a Marketing Assistant for the Arts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2026 With On the Stage, we get a production and marketing team that we couldn't afford any other way. The customer service is always prompt, friendly, and helpful. Pros As a one-woman Communications office at a small, private high school, On The Stage's promotion of our events gives The Arts at Delone Catholic the attention they deserve, which I don't always have the time to provide. Cons I can't really think of anything I don't like about OTS, so I guess the biggest con is there is nothing to complain about. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CJ Colby J. Artistic Director Fine Art ### "A great advantage for a new and small theatre" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 17, 2026 It’s been a great experience. This is the third company that I have started that I have signed up with on the stage because I like them. Pros I really like that I can get everything in one. If I need to make a show program, posters, reports, ticket sales… I can do all of that. I especially like that it will hold all of the reports for me so if I need to pull something up from last year’s show, I can easily pull that up. Cons The fees for refunds. That is my biggest thing with them is recently I had a lady emailed me and told me that she didn’t read the website and she thought that we were in Texas and we are in Georgia. She bought 10 tickets to my show. And not only did I have to refund her the money, but I had to pay fees for each ticket that I had to refund. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Andie C. Theater Manager Primary/Secondary Education ### "It's not bad, but there are better..." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 19, 2025 Overall, my experience was fine. It was good enough at what it did, but I ended up finding another software that I like significantly more. Pros On the Stage was a nice was for my school to test out selling tickets digitally for our events. Creating the pages was fairly easy, if technology is something you're strong at, and you were able to personalize things. Cons I did not like that we had to sign a year-long contract right out of the gate. I also did not like how high some of the fees were. I even got charged fees on cash ticket sales AND comp tickets. If I was giving away a ticket to an actor or something, I actually LOST money, which didn't make sense to me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Christa S. Administrative Director Non-Profit Organization Management ### "10/10 recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2025 10/10 recommend! Has upgraded our production season and made it so much quicker! Pros The ease of use, streamline box office, show marketing, online production site, and fundraising! Cons Somethings are behind a paywall, not able to customize emails for fundraising & each performing can't have their own page on a fundraiser. Switched from [Yapsody](https://www.capterra.com/p/135224/Yapsody/) We did not like the non user friendly set up. Plus it was also very disjointed and costly. Alternatives considered [Ludus](https://www.capterra.com/p/136136/Ludus/) Reasons for choosing On The Stage Overall the options were better with OTS. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 7, 2025 Thank you so much for the glowing review and for giving us a 10/10 recommendation! We're thrilled to hear that On The Stage has helped streamline your box office, marketing, fundraising, and overall production process—it means the world to us to know we’re making a real impact on your season. We also truly appreciate your feedback about email customization and fundraising page flexibility. Our team is always working to enhance the platform, and we’re excited about some updates planned for later this year that aim to give users even more control and creative options. Thanks again for choosing On The Stage—we’re honored to support your work and can’t wait to see what you create next! CP Christine P. Owner Performing Arts ### "Great way to sell tickets without hassle" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2024 I am overall pleased with the service. This is my 3rd time using it. Pros What I like most about On The Stage is being able to pass the fees on to the patrons. Cons What I least like most about On the Stage is the challenges in creating a seating chart. The videos and step-by-step didn't cover all I needed to know. I figured in out by doing trial by error. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) It is easier to use and less expensive to use. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KH Kelly H. Teacher Education Management ### "Do it! OTS is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2024 Excellent- problems are mainly my lack of knowledge or ability. Pros I love how comprehensive the product is for all of our basic needs. The staff is excellent and very responsive to communications. The software is easy to use and the checks arrive on time every time. A+ Cons I would love to see an easier way to print programs. I have a devil of a time getting the booklets right and I can NOT figure out how to have different size sponsor blocks in the program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Margaret F. Box Office Manager Education Management ### "On the Stage from the Box Office" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2024 I have enjoyed using on the stage for the last three years. OTS listens to customer feedback and makes changes to assist the user. I love the small company feel and helpful support staff. Pros On the Stage is user friendly. I like the detailed help section that answers almost every question and if not, the staff is ready to assist. Cons I would like to have the ability to print a seating chart with readable seat numbers. In addition, I would like to be able to search for a patron using a seat number. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 14, 2024 Thank you for your review and for being a loyal user of On the Stage for the past three years! We're glad you find our platform user-friendly and our support staff helpful. Your suggestions about printing a seating chart with readable seat numbers and searching for a patron by seat number are valuable, and we will absolutely consider them for future updates. Thanks again for your feedback! SC Stephanie C. teacher, drama director and producer Education Management ### "Awesome customer support!!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 11, 2024 Overall, it has made a lot of the monetary collection much easier. We used it for 3 shows this year, and tweaked our own set up at the door, ticket prices, and I am still playing with entering cast members information and I haven't yet tried the 'showgram' creator. Pros It has made a lot of our ticketing processes easier, and the customer support team has been amazing! Cons The fees did increase our ticket prices, and in our small town, we had some complaints. Many were fine and understood, but change takes time. Reasons for choosing On The Stage Honestly, the people! I felt very comfortable with everyone I've talked to at On the Stage, and didn't get that same feeling from Showtix. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2024 Thank you for sharing your positive experience using our platform for your shows this year. Streamlining ticketing processes and providing excellent customer support are at the core of what we aim to achieve. We understand that changes, especially regarding fees, can sometimes cause concerns, particularly in smaller communities. However, we're committed to continually improving our services and ensuring that our users have a seamless experience. Thank you for choosing On The Stage, and we look forward to supporting your future productions! [View all Reviews](https://www.capterra.com/p/276686/ON-THE-STAGE/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs On The Stage](https://www.capterra.com/compare/114949-276686/Eventbrite-vs-ON-THE-STAGE)