# Page 2 | On the Stage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is On the Stage the right Fundraising solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/276686/ON-THE-STAGE/reviews --- On the Stage 4.7 (88) [View alternatives](https://www.capterra.com/p/276686/ON-THE-STAGE/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of On the Stage ## Showing most helpful reviews Showing 26-50 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RM Ray M. President Entertainment Used the software for: 2+ years ### "On The Stage Production Marketing and Ticket Sales Platform" May 28, 2024 5.0 Our 25 year community theater decided to step into the 21st century and start selling tickets using an automated online system. We researched many companies that sell event tickets and found On the Stage, which by far was the best and most economical. At NO COST, the initial set-up required about an hour of training and a day of practice for expertise through process. We can create production marketing events, set-up ticketing, and event have reserved seating, al at no cost to the theater, passing the small ticket fees to the patron, with no complaints. We can even sell merchandise at NO UPFRONT cost, where OTS takes care of the production, shipping and fees, and pays us net. I have personally recommended OTS to five different theater groups. Pros OTS is an easy to use (NO COST TO THEATER) even and production marketing tool that also permits the patron to purchase tickets and reserve seats while review all show content, cast and other news. Cons I really can't say anything negative about OTS. It has improved as we went along the way, and it still has some room for a little growth, but the value for benefit far outweigh any small limitations it may have at this time. Reason for choosing On the Stage No cost, Ease of Use, Customer Support and Training, and Functionality. Review Source Response from On the Stage June 12, 2024 Thank you for your fantastic 10/10 review! We're thrilled that On The Stage has seamlessly integrated into your theater's operations and met your needs so effectively. It's great to hear that our system is user-friendly, cost-effective, and has been well-received by your patrons. We appreciate your recommendations to other theater groups and your recognition of our continuous improvements. If you have any further suggestions or need assistance, we're here to help. Thank you for being a valued customer! DL Diana L. Teacher Education Management Used the software for: 2+ years ### "On the Stage works" May 28, 2024 5.0 I really like on the stage and recommend it. The prices are fair, and they are very supportive as an organization. I feel like they understand the needs of schools and small programs. Pros I have used ON the stage for 3 years now. I set up the shows, and I opt to have the fees included in our ticket price. The fees are relatively low, but this option does reduce our income. They have an allowance for donations, they track our donors and our ticket purchasers. The send announcements for upcoming shows. The still send paper checks if your school's system is so archaic that they won't accept direct deposit. They make it easy to thank donors through their website. Cons I had some trouble figuring it out. The people who work there are extremely helpful with set up and teaching tools, but some things I just didn't quite understand all the tools available. I learn more every year. Reason for choosing On the Stage I chose them because they had the best system for streaming and for ticketing prices. It was our first foray into the world of online ticketing, and fortunately, it was an excellent choice. Groups that I know that have used other resources have had difficulty getting their payments. I have never even wondered if the money wouldn't come because it always does. Trustworthy. Review Source Response from On the Stage June 12, 2024 Thank you for your glowing review and for being a loyal customer for the past three years! We're delighted to hear that our donation capabilities, email tools, and supportive team have met your needs and made a positive impact on your program. We appreciate your feedback on our training tools and will use it to improve our user resources and tutorials. As always, your account manager is always available to assist you as well. Your trust and recommendation mean the world to us. We look forward to continuing to support your shows and helping your program succeed. Thank you for choosing On The Stage! MM Marianne M. Lead Theatre Teacher and Director Entertainment Used the software for: 1-2 years ### "On The Stage has brought Pace Drama to the next level!" June 3, 2024 5.0 It has been phenomenal. We are so grateful for On The Stage for making our jobs as educators and program moderators that much easier. Would recommend time and time again. Pros Having a website be our one-stop shop for our program: where anyone in our community can keep up with our information, buy tickets to shows, donate, and even help fundraise for our students to participate and our program to grow. Cons It would be awesome if some more of the website customization can be expanded upon, while still being user friendly. And to have more capabilities built into the program to help with email marketing for customization and avoiding spam, as well as social media marketing. Review Source Response from On the Stage June 14, 2024 Thank you so much for the review! We're thrilled to receive such positive feedback and knowing that our platform has made the lives of educators and program moderators easier is incredibly rewarding. We appreciate the recognition of our efforts to provide a comprehensive solution for program management, from ticket sales to fundraising. Your suggestion for further website customization and enhanced marketing capabilities is duly noted, and we're committed to continuously improving our platform to meet the evolving needs of our users. Thank you for your recommendation and for being a part of the On The Stage community! AB Adam B. Director/Manager Performing Arts Used the software for: 2+ years ### "On The Stage is a great product for your theatre regardless of size." April 27, 2023 5.0 Our overall experience has been great. They are very committed to raising the quality level of the online experience for even the smallest of theatres. Pros On The Stage makes online ticketing a breeze regardless of the size of your venue or event. OTS is extremely user friendly and their customer service is top notch. My company has used OTS for several years now and we couldn't' be happier with the product. They are constantly striving to improve an already great product, and on top of that they are a company that truly cares about your success. The wide array of features they offer make it your one stop shop for everything your theatre needs online, form ticketing, to programs, to fundraising. You can do it all at On The Stage. Cons Honestly there is very little we don't like about OTS. It has been super easy to integrate into our current website, and is very easy to use on the backend. Every time there has been something we had an issue with or thought might be improved on, we have mentioned it to the staff at OTS and if they aren't already working to improve it they take note and have seemed to address it in the future. Switched from [TicketPeak](https://www.capterra.com/p/112015/TicketPeak/) All the features that OTS offers and the overall professional looking appearance of the ticketing website that our patrons interact with. Review Source JB Jennifer B. Director Entertainment Used the software for: 1-2 years ### "CCHS Theatre Review" June 6, 2024 4.0 Overall, my experience with On The Stage has been very good. There are some additional features that I think would be extremely beneficial to the platform and I’ve discussed these with my agent, but they do not seem to go anywhere overall, the pricing is not unreasonable, but higher than other platforms that I could be using. The selling feature for me is the webpage and the design elements that On The Stage offers and their marketing capabilities. Pros What I like most about On The Stage is the webpage design and marketing elements. They are also extremely efficient and prompt with payouts. Cons I wish that On The Stage had the option to not allow for gap seats between purchases in a venue. We often have clients that leave a single seat between their purchase and adjacent seats, and it is very difficult to sell these. We have mentioned this to On The Stage, in the hopes that there would be, the ability to set a parameter whereby gap seats could not be left by clients. Other ticketing platforms do provide the service. But as of yet, this is not something that On The Stage is capable of. This would make it very big difference for us in sales we sell out frequently and have the most difficult time selling single seats. Additionally, it is not simple for our clients to buy multiple tickets to multiple performances in one transaction. If that were simpler and more transparent process, it would make things much easier for our clients. Alternatives considered [Ludus](https://www.capterra.com/p/136136/Ludus/) Review Source RS Rachel S. Drama Director Fine Art Used the software for: 1-2 years ### "School performance use" June 10, 2024 5.0 Good. Appreciate that they reached out to me when I asked them to reconnect when I knew we would be negotiating new contracts for our ticket company Pros Easy use- in expensive. Mostly intuitive/good navigation Cons Sometimes the customer service wouldn’t directly help you do some thing when I couldn’t find it on the site directly Reason for choosing On the Stage Works well with schools, Good pricing points Switched from [Brushfire](https://www.capterra.com/p/154387/Brushfire/) They contacted me at the right time or friendly and easy to use and not expensive Review Source Response from On the Stage June 14, 2024 Thank you for your valuable feedback and positive rating! We're thrilled to hear that you find On The Stage easy to use and appreciate our competitive pricing. We're committed to providing intuitive navigation and user-friendly experiences for all our customers. Regarding your comments about customer service, we apologize for any inconvenience you may have experienced. We aim to take a consultative approach to our customer service and are happy to adjust our interactions to better meet your needs. We're grateful for your business and look forward to continuing to serve you as you negotiate new contracts for your ticket company. JH John H. District Drama Coordinator Education Management Used the software for: 2+ years ### "OTS is a must have for my department" June 5, 2024 4.0 Using OTS is an important and valued part of what we do in my educational program. I could not do what I do as well without OTS. Pros Ease of use, user friendly, automatic email marketing Cons There have been times when I've gotten a bit confused but another great thing about OTS is that they continually update and improve. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) OTS was more user friendly and had more options. Review Source Response from On the Stage June 14, 2024 We're thrilled to hear about your positive experience with our platform, especially in supporting your educational program. Your endorsement means the world to us. We're dedicated to providing a seamless user experience, and it's rewarding to hear that our efforts are making a difference for you. We understand that software can sometimes be complex, but we're committed to ongoing updates and improvements to ensure that navigating our platform remains intuitive and efficient. Thank you for choosing On The Stage, and we look forward to continuing to support your endeavors with our user-friendly tools and features. HD Heath D. Board President Arts and Crafts Used the software for: 2+ years ### "Life-Altering for this Small Theater!" May 8, 2023 5.0 I did above, but I'll reiterate here: Pros For us, On the Stage was a no-brainer. We were doing ticketing and donor management and all of the other things on this list by hand before we transitioned to OTS, which was not only time-consuming and cumbersome, but also prone to human error. OTS has increased our efficiency and reach in ways that we could never have imagined. It makes ticketing and running reports and tracking show data SO EASY. It is very user-friendly and intuitive, even for Luddites like me. And don't get me started on customer service. Fast, friendly, highly responsive, and smart! I have recommended OTS to EVERY SINGLE THEATER GROUP I KNOW since we started. We at Black Swamp Players LOVE LOVE LOVE On the Stage!!! Cons Honestly, there is nothing I really dislike about OTS. When there is a new feature, I have a bit of a learning curve, but that is more me than OTS. Reason for choosing On the Stage Not applicable Review Source MV Mallory V. Creative Director Performing Arts Used the software for: 1-2 years ### "The Perfect Platform for Small Theaters!" April 29, 2023 5.0 My experience with On The Stage has been incredible. I feel valued by the team and I've been over the moon checking out the customization and fundraising options. It's an incredible program backed by one of the best and most communicative teams in the industry. Pros On The Stage is an easy to use platform that is absolutely perfect for small companies that perform in traditional spaces. You can create your own customized website with a few clicks, easily sell ticket, create seating charts, integrate merchandise and fundraising, and even put out a high quality program for your show. I really can't recommend this site enough for any traditional theater companies or spaces.Also the team behind On The Stage is incredibly kind and attentive. They WANT you to succeed and are happy to help you get there. They are also always on hand to answer any questions, fix any problems, and listen to your requests for new options and features. Several new features have been created even in the short time I've been using this product. Cons As a non-traditional company ourselves we've realized that On The Stage isn't our best fit. We don't often produce shows on a stage. We create immersive and interactive shows where we need audiences to be part of the zoom experience, or where we need multiple showtimes in a single night because we're doing short immersive phone calls that have months long runs. I don't necessarily think that our problems should be something fixed, I just think this platform is for someone who isn't us. I still 100% recommend On The Stage to anyone doing traditional shows. I have suggested it to all of the small traditional companies in my area. It is an absolutely amazing product and service. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) We were looking for more customization for our ticketing pages and fundraising integration. Review Source BW Brian W. Director / Music Director / Producer Music Used the software for: 1-2 years ### "All In One Stop For Live Theater" May 8, 2023 5.0 Since I was introduced to this software I have found new ways to implement it to make my workflow easier on a regular basis. What started out as a simple change to save a couple cents for my audience allowed me to make visually pleasing websites, collect money for fund raising, and even give me a full suite of tools to help me properly budget for the future! Pros I wear many hats in the organizations that utilize ON THE STAGE, and being able to know that ticketing is being done right without having to spend a significant portion of my time baby sitting it is really important to me. Cons I wish for registration and fundraising (specifically selling ad books) there was a way for the purchaser to input data / upload files. Review Source DA Dan A. Artistic Director Entertainment Used the software for: 1-2 years ### "On The Stage Delivers Excellence" May 9, 2023 5.0 On They Stage has completely allowed us to have an on-line ticketing presence that is easy for us to manage and easy for our patrons to use. Pros On The Stage has so many great features. As a small community theater, OTS handles so many functions that a full-time box office staff would normally handle. The features I like the most are ease of setting up an event, website hosting, payment processing, reports, marketing tied into social media, and fundraising. The OTS team has been wonderful every step of the way! The onboarding was wonderful and when new features are introduced the onboarding continues. Every time I have a question, one of the OTS team follow up with me quickly. We never feel alone when using this product! Cons There is very little that I do not like about On the Stage. One thing I wish was a little more maleable in the marketing messages tied into social media and email. I would like a little more control over when those posts happen and what the posts say. After almost 2 years, the messages are pretty much the same. Changes to the messages would allow us to be more fresh in out content. Review Source MS Maria S. Secretary of the board Non-Profit Organization Management Used the software for: 2+ years ### "Some great stuff" June 6, 2024 4.0 It’s a good platform for now. I’m not satisfied with some of the ticketing options or the seating chart. Pros Accessibility is good. Patrons like the ease of purchasing tickets. Cons The seating chart is awkward to set up. Also, the ticket set up is more difficult than it needs to be. Review Source Response from On the Stage June 14, 2024 Thank you for your feedback! We're glad you find our platform accessible and easy for patrons to purchase tickets. We apologize for the difficulties you've experienced with the seating chart and ticket setup. We're working on making these features more user-friendly and efficient. Your input is valuable, and we appreciate your patience as we improve. If you have more suggestions or need support on future configurations, please don't hesitate to reach out to our support team. GI Gina I. Integrated Marketing and Communications Manager Government Administration Used the software for: 1-2 years ### "Performs the functionality we need, but wish more features were available" May 28, 2024 4.0 Pros Simple to set up and use. Easy customer purchase experience. Cons Email marketing and reporting are lacking. Wish tools were more customizable. Review Source Response from On the Stage June 12, 2024 Thank you for taking the time to share your feedback with us. We truly appreciate your honest review and are pleased to hear that you found our platform simple to set up and use, as well as providing an easy customer purchase experience. We also appreciate your feedback on our email marketing and reporting. In an effort to enhance these features, our most recent product update included new email customization capabilities along with insight into email performance metrics. We would love to share more about this update, please reach out to your account manager to set up some time. Thank you again! ML Mark L. Executive Director Performing Arts Used the software for: 2+ years ### "Powerful System and simple to use/implement" September 25, 2023 5.0 I've honestly seen our return ticket purchases increase and our continued growth has been attributed partly to OTS. Pros We were able to implement On The Stage with little assistance, and have continued to use the system for every show (4 per semester) plus special events with ease. The system is robust and I'm not sure we even use every piece of it to the best possible, but I do know we use it and LOVE it! We don't do reserved seating much, but setting up our seating charge was SUPER simple and we loved how easy it was for our guests to use as well. Cons I have not found anything I like "least" about OTS, but I would love to see more show options automatically populate for the various productions "show art". Review Source DG Dylan G. Subject Expert Teacher Performing Arts Used the software for: 2+ years ### "Love Their Customer Support " June 6, 2024 5.0 I really love it! Makes it easy to sell and track our ticket sales! Pros I love the ease of setting up the dashboard for our shows. Very clear and looks great. I love the email reminders sent out to encourage people to purchase tickets. The best is when I need help with anything before or even say of the show, the response is so quick and they just make sure they solve any problem I’m having! Cons Sometimes it was confusing how to add users as volunteers to process tickets for us. Review Source Response from On the Stage June 14, 2024 "Thank you for your amazing review! We're thrilled you love using our platform for your ticket sales. Your positive feedback on the dashboard setup, email reminders, and our customer support is greatly appreciated. We’ve noted your comment about adding users as volunteers and will work on making this clearer. In the meantime, our support team is always here to help. Thanks again for your support and for choosing us! ML Michelle L. Executive Director Entertainment Used the software for: 1-2 years ### "OTS Gets Us and Makes Us Look Good!" May 1, 2023 5.0 Pros On The Stage has definitely provided a one stop show for our scheduling, ticketing and marketing purposes. It always looks good and is easy to navigate for our customers as well as our staff. As a small theater it feels good to know that our work looks good and compares well to the larger houses! Cons I wish we could automatically collect more data and upload contacts into our separate data base. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing On the Stage They understand theater and the theater going experience. They care about small community theater and the customer service was real people who are ready and eager to help you! Review Source Lisa F. Teacher Education Management Used the software for: 2+ years ### "Incredible service " May 29, 2024 5.0 Pros Switching to On the Stage was a game changer for our music program. It is so simple to use and the customer service is amazing. It saved us so much time that we were spending on money and tickets sells that could be better used working with students and on our production. It is an incredible platform. Cons We have had no complaints with the platform at all Review Source Response from On the Stage June 10, 2024 Thank you for your feedback on On The Stage. We're thrilled to hear that our platform has had a positive impact on your music program, allowing you to focus more on your students and production. Your feedback is important to us as we strive for continuous improvement. We're glad you found our platform easy to use and our customer service satisfactory. If you have any further suggestions, please feel free to reach out. AB Aaron B. Director of Arts Primary/Secondary Education Used the software for: 2+ years ### "OG User of OTS" October 25, 2023 4.0 I've been a user since the beginning and I've never even considered going back to any previous vendor. Pros The responsive nature of the team and the agility that they demonstrate is only surpassed by their collective commitment to development and growth for their clients. Cons It isn't the cheapest option. It is by FAR the highest quality. The cost of quality is real. You get what you pay for... Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)[Ludus](https://www.capterra.com/p/136136/Ludus/) I also used ShowTix4U previously. None of the other companies I've used offered the same level of attention, engagement, support, and inspiration. Truly, trying to push the envelope of my programming to meet the potential that OTS offers has really helped me grow. Review Source CD Catherine D. Board Secretary Entertainment Used the software for: 6-12 months ### "Spotlight on the stage." April 25, 2023 5.0 Pros On the stage has been a game changer for our adult shows! We have increased sales and the look of the site is very professional! Cons I believe that is would have to “level up” in our sales contract in order to include the accessibility aspect of the website. I think this should be something that is included in every sales tier. After all theatre is for everyone! Review Source KL Kavin L. Theatre Director Education Management Used the software for: 1-2 years ### "Best Ticketing for My Program!" May 28, 2024 5.0 I am very happy with On the Stage. It has the highest of recommendations from me! Pros On the Stage is excellent for all my ticketing needs for my theatre program. Best of all, it doesn't cost my program anything! Cons The "Showgram" feature of On the Stage is great, but it can by tricky to use and it's super customizable. Review Source Response from On the Stage June 12, 2024 Thank you for your review and perfect score! We're thrilled to hear that On The Stage has exceeded your expectations and serves as an excellent solution for your theatre program's ticketing needs. Providing a cost-free platform that enhances your program's operations is a core aspect of our mission, and we're delighted to see it making a positive impact. Your feedback on the ""Showgram"" feature is greatly appreciated. While we aim for high customization to cater to various preferences, we understand the importance of usability. Rest assured, we're continuously refining our platform to provide a smooth experience for all users. Should you encounter any challenges or have suggestions for improvement, please don't hesitate to reach out to your dedicated account manager. We're honored to support your theatre program and look forward to continuing to exceed your expectations." KW Kevin W. Secretary, Board of Directors Entertainment Used the software for: 1-2 years ### "On The Stage Takes A Well Deserved Bow" May 9, 2023 5.0 Their customer representatives are very helpful and will work with you to help you understand their products and services. Pros We switched a couple years ago from another software ticketing company and highly recommend On The Stage. They offer a professional quality product that is customizable to our needs. Cons We have our own website that we intergrate with On The Stage's system and don't need to use their landing page for our company. I think their landing page could look more professional. However, it isn't something that we need. Review Source AO Aubri O. Artistic Director Performing Arts Used the software for: 1-2 years ### "Exactly what we needed when we needed it" May 3, 2023 5.0 I spent a year reviewing ticketing services and felt like OTS was the best fit for us. They fill spaces I didn't even expect them to - like automated emails, merch, and virtual programs. I recommend them to all small theatres in the community. Pros On The Stage makes it so easy to create ticketing and fundraising for our shows, and access reports for our projects. It's a very intuitive site, and helped us through and after the pandemic. Cons I would offer a few adjustments for the reports and ticket management as well as ticketing and discounting options. With that said, they're constantly releasing new options, so for all I know those options are about to be released! Reason for choosing On the Stage The price point, the benefits, the access to support, the ease of platform use, and so much more. Review Source CS Charles S. Executive Director Entertainment Used the software for: 1-2 years ### "Exceptional Ticketing Service" April 27, 2023 4.0 Has made ticketing much easier and customer friendly. Pros Reliability, ability to have multiple users entering data simultaneously, features that enable us to provide good and individualized customer service Cons zoom in/zoom out function on seating chart is way too sensitive and results in screen getting shrunk or expanded to ridiculous proportions. Accessing some functions can be unnecessarily cumbersome and/or unintuitive. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Reason for choosing On the Stage The start up was greatly helped by being able to speak with actual humans regularly Review Source PV Peter V. Treasurer Fund-Raising Used the software for: 2+ years ### "New approach for an old organization" May 7, 2023 4.0 Pros SGWH has been around for over 30 years and this was our first venture into electronic and social media marketing. Rony was very helpful in getting us started and I hope she's still there for our next season. Cons The emails are generic and relate more to Broadway shows than to our small town and small venue products. The web design and dashboard is very cumbersome to a baby boomer Review Source CJ Colby J. Artistic Director Performing Arts Used the software for: 6-12 months ### "On the stage is the best" April 24, 2023 5.0 I absolutely love on the stage and I love that they are always growing and adding more features to make ticket buying and ticket selling easier for patrons and Theatre owners Pros I love the fact that it’s one place that has all of the shows for the season and I don’t have to design a website and pay out of pocket for it. I also like how easy it is to design, kids camps and different things for it. Cons I don’t like the fact that there are no email blasts for auditions or announcements. I also don’t like that there is no app that the patron can use to buy tickets. And I don’t like that the websites don’t have a space to announce auditions. People have often gotten confused on which page to click on to find information about the shows. Reason for choosing On the Stage I have a friend that uses it, and I saw how easy it was so it was my first option to go to Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.