# Page 2 | On the Stage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is On the Stage the right Fundraising solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/276686/ON-THE-STAGE/reviews --- On the Stage 4.7 (88) [View alternatives](https://www.capterra.com/p/276686/ON-THE-STAGE/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of On the Stage ## Showing most helpful reviews Showing 26-50 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SB Shanda B. Theatre Teacher Performing Arts Used the software for: 2+ years ### "Great for busy teachers" June 3, 2024 4.0 Overall, my experience has been very positive, and I have no intention of changing to another service! Pros I love that OTS not only takes care of ticketing, including reserved seating, but includes additional web pages for things like cast and crew bios and show merch. Additionally, setting everything up is relatively easy and self-explanatory for people who are not tech savvy. Cons The most difficult thing is customizing our show site. OTS provides detailed specs for things like page headers, but they have never worked for us no matter how closely we follow the specs. So we end up reverting to designes provided by OTS rather than our own custom designs. Integration with social media is a little clunky. Review Source Response from On the Stage June 14, 2024 We're thrilled to hear about your fantastic experience with On The Stage! It's wonderful to know that our comprehensive ticketing system, along with the added features like cast and crew bios and show merch pages, have contributed positively to your productions. We strive to make the setup process as user-friendly as possible, ensuring even those less familiar with technology can navigate with ease. Regarding customization, we understand the importance of aligning your show site with your unique brand identity. We're actively working to enhance this aspect of our platform. Additionally, we recently launched new social features to include more customization and video support, as well as expanded to integrate with TikTok. Please reach out to your account manager to learn more. Thank you for your valuable feedback; it helps us to continually improve and tailor our services to meet your needs. JB Jennifer B. Director Entertainment Used the software for: 1-2 years ### "CCHS Theatre Review" June 6, 2024 4.0 Overall, my experience with On The Stage has been very good. There are some additional features that I think would be extremely beneficial to the platform and I’ve discussed these with my agent, but they do not seem to go anywhere overall, the pricing is not unreasonable, but higher than other platforms that I could be using. The selling feature for me is the webpage and the design elements that On The Stage offers and their marketing capabilities. Pros What I like most about On The Stage is the webpage design and marketing elements. They are also extremely efficient and prompt with payouts. Cons I wish that On The Stage had the option to not allow for gap seats between purchases in a venue. We often have clients that leave a single seat between their purchase and adjacent seats, and it is very difficult to sell these. We have mentioned this to On The Stage, in the hopes that there would be, the ability to set a parameter whereby gap seats could not be left by clients. Other ticketing platforms do provide the service. But as of yet, this is not something that On The Stage is capable of. This would make it very big difference for us in sales we sell out frequently and have the most difficult time selling single seats. Additionally, it is not simple for our clients to buy multiple tickets to multiple performances in one transaction. If that were simpler and more transparent process, it would make things much easier for our clients. Alternatives considered [Ludus](https://www.capterra.com/p/136136/Ludus/) Review Source MM Marianne M. Lead Theatre Teacher and Director Entertainment Used the software for: 1-2 years ### "On The Stage has brought Pace Drama to the next level!" June 3, 2024 5.0 It has been phenomenal. We are so grateful for On The Stage for making our jobs as educators and program moderators that much easier. Would recommend time and time again. Pros Having a website be our one-stop shop for our program: where anyone in our community can keep up with our information, buy tickets to shows, donate, and even help fundraise for our students to participate and our program to grow. Cons It would be awesome if some more of the website customization can be expanded upon, while still being user friendly. And to have more capabilities built into the program to help with email marketing for customization and avoiding spam, as well as social media marketing. Review Source Response from On the Stage June 14, 2024 Thank you so much for the review! We're thrilled to receive such positive feedback and knowing that our platform has made the lives of educators and program moderators easier is incredibly rewarding. We appreciate the recognition of our efforts to provide a comprehensive solution for program management, from ticket sales to fundraising. Your suggestion for further website customization and enhanced marketing capabilities is duly noted, and we're committed to continuously improving our platform to meet the evolving needs of our users. Thank you for your recommendation and for being a part of the On The Stage community! MF Margaret F. Box Office Manager Education Management Used the software for: 2+ years ### "On the Stage from the Box Office" June 25, 2024 5.0 I have enjoyed using on the stage for the last three years. OTS listens to customer feedback and makes changes to assist the user. I love the small company feel and helpful support staff. Pros On the Stage is user friendly. I like the detailed help section that answers almost every question and if not, the staff is ready to assist. Cons I would like to have the ability to print a seating chart with readable seat numbers. In addition, I would like to be able to search for a patron using a seat number. Review Source Response from On the Stage August 14, 2024 Thank you for your review and for being a loyal user of On the Stage for the past three years! We're glad you find our platform user-friendly and our support staff helpful. Your suggestions about printing a seating chart with readable seat numbers and searching for a patron by seat number are valuable, and we will absolutely consider them for future updates. Thanks again for your feedback! JH John H. District Drama Coordinator Education Management Used the software for: 2+ years ### "OTS is a must have for my department" June 5, 2024 4.0 Using OTS is an important and valued part of what we do in my educational program. I could not do what I do as well without OTS. Pros Ease of use, user friendly, automatic email marketing Cons There have been times when I've gotten a bit confused but another great thing about OTS is that they continually update and improve. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) OTS was more user friendly and had more options. Review Source Response from On the Stage June 14, 2024 We're thrilled to hear about your positive experience with our platform, especially in supporting your educational program. Your endorsement means the world to us. We're dedicated to providing a seamless user experience, and it's rewarding to hear that our efforts are making a difference for you. We understand that software can sometimes be complex, but we're committed to ongoing updates and improvements to ensure that navigating our platform remains intuitive and efficient. Thank you for choosing On The Stage, and we look forward to continuing to support your endeavors with our user-friendly tools and features. GI Gina I. Integrated Marketing and Communications Manager Government Administration Used the software for: 1-2 years ### "Performs the functionality we need, but wish more features were available" May 28, 2024 4.0 Pros Simple to set up and use. Easy customer purchase experience. Cons Email marketing and reporting are lacking. Wish tools were more customizable. Review Source Response from On the Stage June 12, 2024 Thank you for taking the time to share your feedback with us. We truly appreciate your honest review and are pleased to hear that you found our platform simple to set up and use, as well as providing an easy customer purchase experience. We also appreciate your feedback on our email marketing and reporting. In an effort to enhance these features, our most recent product update included new email customization capabilities along with insight into email performance metrics. We would love to share more about this update, please reach out to your account manager to set up some time. Thank you again! MS Maria S. Secretary of the board Non-Profit Organization Management Used the software for: 2+ years ### "Some great stuff" June 6, 2024 4.0 It’s a good platform for now. I’m not satisfied with some of the ticketing options or the seating chart. Pros Accessibility is good. Patrons like the ease of purchasing tickets. Cons The seating chart is awkward to set up. Also, the ticket set up is more difficult than it needs to be. Review Source Response from On the Stage June 14, 2024 Thank you for your feedback! We're glad you find our platform accessible and easy for patrons to purchase tickets. We apologize for the difficulties you've experienced with the seating chart and ticket setup. We're working on making these features more user-friendly and efficient. Your input is valuable, and we appreciate your patience as we improve. If you have more suggestions or need support on future configurations, please don't hesitate to reach out to our support team. RS Rachel S. Drama Director Fine Art Used the software for: 1-2 years ### "School performance use" June 10, 2024 5.0 Good. Appreciate that they reached out to me when I asked them to reconnect when I knew we would be negotiating new contracts for our ticket company Pros Easy use- in expensive. Mostly intuitive/good navigation Cons Sometimes the customer service wouldn’t directly help you do some thing when I couldn’t find it on the site directly Reason for choosing On the Stage Works well with schools, Good pricing points Switched from [Brushfire](https://www.capterra.com/p/154387/Brushfire/) They contacted me at the right time or friendly and easy to use and not expensive Review Source Response from On the Stage June 14, 2024 Thank you for your valuable feedback and positive rating! We're thrilled to hear that you find On The Stage easy to use and appreciate our competitive pricing. We're committed to providing intuitive navigation and user-friendly experiences for all our customers. Regarding your comments about customer service, we apologize for any inconvenience you may have experienced. We aim to take a consultative approach to our customer service and are happy to adjust our interactions to better meet your needs. We're grateful for your business and look forward to continuing to serve you as you negotiate new contracts for your ticket company. Lisa F. Teacher Education Management Used the software for: 2+ years ### "Incredible service " May 29, 2024 5.0 Pros Switching to On the Stage was a game changer for our music program. It is so simple to use and the customer service is amazing. It saved us so much time that we were spending on money and tickets sells that could be better used working with students and on our production. It is an incredible platform. Cons We have had no complaints with the platform at all Review Source Response from On the Stage June 10, 2024 Thank you for your feedback on On The Stage. We're thrilled to hear that our platform has had a positive impact on your music program, allowing you to focus more on your students and production. Your feedback is important to us as we strive for continuous improvement. We're glad you found our platform easy to use and our customer service satisfactory. If you have any further suggestions, please feel free to reach out. DG Dylan G. Subject Expert Teacher Performing Arts Used the software for: 2+ years ### "Love Their Customer Support " June 6, 2024 5.0 I really love it! Makes it easy to sell and track our ticket sales! Pros I love the ease of setting up the dashboard for our shows. Very clear and looks great. I love the email reminders sent out to encourage people to purchase tickets. The best is when I need help with anything before or even say of the show, the response is so quick and they just make sure they solve any problem I’m having! Cons Sometimes it was confusing how to add users as volunteers to process tickets for us. Review Source Response from On the Stage June 14, 2024 "Thank you for your amazing review! We're thrilled you love using our platform for your ticket sales. Your positive feedback on the dashboard setup, email reminders, and our customer support is greatly appreciated. We’ve noted your comment about adding users as volunteers and will work on making this clearer. In the meantime, our support team is always here to help. Thanks again for your support and for choosing us! PL Peter L. Founder Artistic Director Entertainment Used the software for: Less than 6 months ### "I love it " May 24, 2024 4.0 I love it. It has helped so much! I cannot believe how much it has to offer. Pros I love on the stage it allows us to not only have a website, but it helps us advertise for shows and fundraisers. Without on the stage I do not think we would have been able to pul off the fundraiser we just finished or reach all the people we did. Cons I wish the emails that go out for scheduled fundraisers were a little more customizable Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reason for choosing On the Stage Everything is in one place which makes it that much easier to manage for our theatre company. Review Source Response from On the Stage June 12, 2024 We're thrilled to hear that you've had such a positive experience with On The Stage! It's wonderful to know that our platform has been instrumental in helping your theatre company succeed with its shows and fundraisers. We understand the importance of having everything in one place for easy management, and we're delighted that On The Stage has provided that convenience. Your feedback about fundraiser emails is invaluable to us, and we're excited to share that in our latest product update we expanded customization capabilities for both our email and social tools. Please feel free to reach out to your account manager if you would like to learn more about this update. We're here to support you every step of the way! Thank you again for choosing On The Stage." CB Carrie B. Choir Director and Musical Producer Education Management Used the software for: 2+ years ### "On the Stage is top-notch" May 28, 2024 5.0 They are professional, prompt, and courteous. The product is so smooth and any hiccups are addressed quickly. Pros The custom website through which we manage promotions, ticketing, concessions, merchandising and more! Cons It is pricey. They keep a nice chunk of our money. Reason for choosing On the Stage I did not consider other products. I have only used On the Stage because it is so good. Review Source Response from On the Stage June 12, 2024 Thank you so much for your review and for rating us 10/10! We are thrilled to hear that you find our service professional, prompt, and courteous, and that our platform is successful in supporting your promotional, ticketing, and merchandising needs. We understand that pricing is an important factor, and we strive to offer the best value for our services. Your feedback is invaluable as we continue to enhance our offerings and ensure that they deliver maximum benefit to you. Thank you again for choosing On The Stage. We're honored to be your trusted partner and look forward to continuing to serve you and your organization!" BS Brent S. Drama Director Education Management Used the software for: 1-2 years ### "High School Drama" May 19, 2024 5.0 It is easy to use and the customer service is excellent! On the Stage has become a critical part of my drama productions! Pros I like the ease for me and for my patrons. It is a nice way to handle the online sales during the busy time of play preparation. Cons While the cost is low, I always wish that these costs could be less. Review Source Response from On the Stage June 10, 2024 Thank you for your review of On The Stage! We're thrilled to hear that our platform has seamlessly integrated into your drama productions and has simplified online sales during the hectic play preparation period. Our team works tirelessly to ensure that our platform is user-friendly and that our customer service exceeds expectations, so it's rewarding to hear that you've had such a positive experience. We understand the importance of affordability, and while we strive to keep our costs competitive, we appreciate your feedback on pricing. We're continuously exploring ways to enhance the value of our services while keeping costs manageable. Thank you for your support, and we look forward to continuing to support your productions in the future. AB Adam B. Director/Manager Performing Arts Used the software for: 2+ years ### "On The Stage is a great product for your theatre regardless of size." April 27, 2023 5.0 Our overall experience has been great. They are very committed to raising the quality level of the online experience for even the smallest of theatres. Pros On The Stage makes online ticketing a breeze regardless of the size of your venue or event. OTS is extremely user friendly and their customer service is top notch. My company has used OTS for several years now and we couldn't' be happier with the product. They are constantly striving to improve an already great product, and on top of that they are a company that truly cares about your success. The wide array of features they offer make it your one stop shop for everything your theatre needs online, form ticketing, to programs, to fundraising. You can do it all at On The Stage. Cons Honestly there is very little we don't like about OTS. It has been super easy to integrate into our current website, and is very easy to use on the backend. Every time there has been something we had an issue with or thought might be improved on, we have mentioned it to the staff at OTS and if they aren't already working to improve it they take note and have seemed to address it in the future. Switched from [TicketPeak](https://www.capterra.com/p/112015/TicketPeak/) All the features that OTS offers and the overall professional looking appearance of the ticketing website that our patrons interact with. Review Source BD Brent D. Manager, Performing Arts Center Higher Education Used the software for: 6-12 months ### "OTS provides much more than ticketing for the Arts" April 24, 2023 5.0 OTS is the ticketing platform of choice at a great cost. I would recommend to any arts organization. Pros Our College switched to On the Stage this past year and we could not be any happier and pleased with the software and what OTS has to offer both for the internal and external customer. The Client Support is Superb with great communication from your account manager. The system provides layouts that make it easy to build events for your next show that look great online and easy to navigate by your guests to purchase tickets. Automated e-marketing which is a plus for all your events and they offer merchandise which is amazing as well as easy to use. All around a great ticketing platform that is easy to use by all. Cons I would appreciate updated and more efficient reports that generate from the platform for the shows. Review Source MV Mallory V. Creative Director Performing Arts Used the software for: 1-2 years ### "The Perfect Platform for Small Theaters!" April 29, 2023 5.0 My experience with On The Stage has been incredible. I feel valued by the team and I've been over the moon checking out the customization and fundraising options. It's an incredible program backed by one of the best and most communicative teams in the industry. Pros On The Stage is an easy to use platform that is absolutely perfect for small companies that perform in traditional spaces. You can create your own customized website with a few clicks, easily sell ticket, create seating charts, integrate merchandise and fundraising, and even put out a high quality program for your show. I really can't recommend this site enough for any traditional theater companies or spaces.Also the team behind On The Stage is incredibly kind and attentive. They WANT you to succeed and are happy to help you get there. They are also always on hand to answer any questions, fix any problems, and listen to your requests for new options and features. Several new features have been created even in the short time I've been using this product. Cons As a non-traditional company ourselves we've realized that On The Stage isn't our best fit. We don't often produce shows on a stage. We create immersive and interactive shows where we need audiences to be part of the zoom experience, or where we need multiple showtimes in a single night because we're doing short immersive phone calls that have months long runs. I don't necessarily think that our problems should be something fixed, I just think this platform is for someone who isn't us. I still 100% recommend On The Stage to anyone doing traditional shows. I have suggested it to all of the small traditional companies in my area. It is an absolutely amazing product and service. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) We were looking for more customization for our ticketing pages and fundraising integration. Review Source BW Brian W. Director / Music Director / Producer Music Used the software for: 1-2 years ### "All In One Stop For Live Theater" May 8, 2023 5.0 Since I was introduced to this software I have found new ways to implement it to make my workflow easier on a regular basis. What started out as a simple change to save a couple cents for my audience allowed me to make visually pleasing websites, collect money for fund raising, and even give me a full suite of tools to help me properly budget for the future! Pros I wear many hats in the organizations that utilize ON THE STAGE, and being able to know that ticketing is being done right without having to spend a significant portion of my time baby sitting it is really important to me. Cons I wish for registration and fundraising (specifically selling ad books) there was a way for the purchaser to input data / upload files. Review Source SH Samuel H. Brand Manager Performing Arts Used the software for: 1-2 years ### "Leighton Dance Project LOVES On the Stage" June 8, 2023 5.0 The autonomy found with this platform is wonderful. In the past we have experienced the inability to finish or edit things in a timely manner because we had to wait on a third party. But being able to have someone savvy in the platform from our internal team to make these edits has helped tremendously! Our industry moves so quickly and we have to change things on a whim. This has allowed us to do those things on a high level without waiting for another company to do it for us. Pros When researching the right product to use for our company I came across On the Stage and put it on my list to look into. I narrowed down our selection and scheduled a consult. Right off the bat the welcoming environment of all the team members I worked with solidified our choice. They were inviting, funny, and listened to our needs to see if we would be a good match for each other.After signing on their customer support and our account manager has been able to navigate us through the platform quickly, and make edits with me in our ever changing industry! What an amazing team. Cons As always the only feature that we are missing is one that integrates with our current CRM. It is through no fault of On the Stage, but our software will not integrate with the program. Something that would be helpful for performing arts management would be the ability to pull and send reports, cast lists, allow ticketing purchases, etc. between the platforms. We are a dance studio of around 700 kiddos and would love to have integration between these platforms. Review Source JP Julius P. Theatre Teacher Fine Art Used the software for: 2+ years ### "Great for small venues" April 25, 2023 5.0 Prior to this we have only done the old fashion tickets from a printer that the kids went out and sold. This has really made it a lot easier to keep track of tickets, names, dates, and money. \[sensitive content hidden\] was fantastic as she walked us through this program and they have kept in touch every year with me as we head into our season. Pros Ever since we decided to use On The Stage it has really made ticketing a breeze. We have a lot folks who buy tickets for our dinner theatre through this program and it is really easy to see how many people, the history of those who have bought tickets, sending out emails to returning customers, and so much more. The website is fantastically easy to design and build so my students can easily take charge of this task. Cons The only complaint we have ever received is about the fees (which really aren't that much). We remedied this by folding them into our ticket price and have had no problems since. Reason for choosing On the Stage We really chose on the stage due to their customer service and their sales team. They were fantastic and super helpful. Review Source ML Mark L. Executive Director Performing Arts Used the software for: 2+ years ### "Powerful System and simple to use/implement" September 25, 2023 5.0 I've honestly seen our return ticket purchases increase and our continued growth has been attributed partly to OTS. Pros We were able to implement On The Stage with little assistance, and have continued to use the system for every show (4 per semester) plus special events with ease. The system is robust and I'm not sure we even use every piece of it to the best possible, but I do know we use it and LOVE it! We don't do reserved seating much, but setting up our seating charge was SUPER simple and we loved how easy it was for our guests to use as well. Cons I have not found anything I like "least" about OTS, but I would love to see more show options automatically populate for the various productions "show art". Review Source ML Michelle L. Executive Director Entertainment Used the software for: 1-2 years ### "OTS Gets Us and Makes Us Look Good!" May 1, 2023 5.0 Pros On The Stage has definitely provided a one stop show for our scheduling, ticketing and marketing purposes. It always looks good and is easy to navigate for our customers as well as our staff. As a small theater it feels good to know that our work looks good and compares well to the larger houses! Cons I wish we could automatically collect more data and upload contacts into our separate data base. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing On the Stage They understand theater and the theater going experience. They care about small community theater and the customer service was real people who are ready and eager to help you! Review Source AB Aaron B. Director of Arts Primary/Secondary Education Used the software for: 2+ years ### "OG User of OTS" October 25, 2023 4.0 I've been a user since the beginning and I've never even considered going back to any previous vendor. Pros The responsive nature of the team and the agility that they demonstrate is only surpassed by their collective commitment to development and growth for their clients. Cons It isn't the cheapest option. It is by FAR the highest quality. The cost of quality is real. You get what you pay for... Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)[Ludus](https://www.capterra.com/p/136136/Ludus/) I also used ShowTix4U previously. None of the other companies I've used offered the same level of attention, engagement, support, and inspiration. Truly, trying to push the envelope of my programming to meet the potential that OTS offers has really helped me grow. Review Source KW Kevin W. Secretary, Board of Directors Entertainment Used the software for: 1-2 years ### "On The Stage Takes A Well Deserved Bow" May 9, 2023 5.0 Their customer representatives are very helpful and will work with you to help you understand their products and services. Pros We switched a couple years ago from another software ticketing company and highly recommend On The Stage. They offer a professional quality product that is customizable to our needs. Cons We have our own website that we intergrate with On The Stage's system and don't need to use their landing page for our company. I think their landing page could look more professional. However, it isn't something that we need. Review Source AO Aubri O. Artistic Director Performing Arts Used the software for: 1-2 years ### "Exactly what we needed when we needed it" May 3, 2023 5.0 I spent a year reviewing ticketing services and felt like OTS was the best fit for us. They fill spaces I didn't even expect them to - like automated emails, merch, and virtual programs. I recommend them to all small theatres in the community. Pros On The Stage makes it so easy to create ticketing and fundraising for our shows, and access reports for our projects. It's a very intuitive site, and helped us through and after the pandemic. Cons I would offer a few adjustments for the reports and ticket management as well as ticketing and discounting options. With that said, they're constantly releasing new options, so for all I know those options are about to be released! Reason for choosing On the Stage The price point, the benefits, the access to support, the ease of platform use, and so much more. Review Source CS Charles S. Executive Director Entertainment Used the software for: 1-2 years ### "Exceptional Ticketing Service" April 27, 2023 4.0 Has made ticketing much easier and customer friendly. Pros Reliability, ability to have multiple users entering data simultaneously, features that enable us to provide good and individualized customer service Cons zoom in/zoom out function on seating chart is way too sensitive and results in screen getting shrunk or expanded to ridiculous proportions. Accessing some functions can be unnecessarily cumbersome and/or unintuitive. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Reason for choosing On the Stage The start up was greatly helped by being able to speak with actual humans regularly Review Source Similar Products Featured