# Page 3 | On the Stage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is On the Stage the right Fundraising solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/276686/ON-THE-STAGE/reviews --- On the Stage 4.7 (88) [View alternatives](https://www.capterra.com/p/276686/ON-THE-STAGE/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of On the Stage ## Showing most helpful reviews Showing 51-75 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PV Peter V. Treasurer Fund-Raising Used the software for: 2+ years ### "New approach for an old organization" May 7, 2023 4.0 Pros SGWH has been around for over 30 years and this was our first venture into electronic and social media marketing. Rony was very helpful in getting us started and I hope she's still there for our next season. Cons The emails are generic and relate more to Broadway shows than to our small town and small venue products. The web design and dashboard is very cumbersome to a baby boomer Review Source CJ Colby J. Artistic Director Performing Arts Used the software for: 6-12 months ### "On the stage is the best" April 24, 2023 5.0 I absolutely love on the stage and I love that they are always growing and adding more features to make ticket buying and ticket selling easier for patrons and Theatre owners Pros I love the fact that it’s one place that has all of the shows for the season and I don’t have to design a website and pay out of pocket for it. I also like how easy it is to design, kids camps and different things for it. Cons I don’t like the fact that there are no email blasts for auditions or announcements. I also don’t like that there is no app that the patron can use to buy tickets. And I don’t like that the websites don’t have a space to announce auditions. People have often gotten confused on which page to click on to find information about the shows. Reason for choosing On the Stage I have a friend that uses it, and I saw how easy it was so it was my first option to go to Review Source RS Robbie S. President Entertainment Used the software for: 1-2 years ### "Great service" May 4, 2023 5.0 overall it has been amazing. the team has always been responsive and wonderful! Pros Great service. worth the cost. easy ticket sites easy reporting and customer retention tools! Cons When it comes to the CONs i dont have any. Its a wonderful product. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) was looking for something easier to use! Review Source CS Clark S. Box Office, Treasurer Entertainment Used the software for: 2+ years ### "Great Ticket Site" April 25, 2023 5.0 easy to understand and easy to publish a site simple to build and nice to have the ability to use our own graphics Pros The ability to have the customer select there seats and able to pay for tickets without any interface with my staff. Cons pre selected reports and not able to produce custom reports Reason for choosing On the Stage no need for extra equipment Review Source TE Tim E. Artistic Director Performing Arts Used the software for: 1-2 years ### "Thank you, On the Stage." April 25, 2023 4.0 Even with some of the notes above, I still appreciate the site and plan to continue use. Pros Love the relative ease of setting up ticketing, love the look of the individual ticketing site. Love the Cust Experience. Cons The platform is geared a little toward the middle of the road, trying to please both professional theatres, schools, community theatres and more. This can be frustrating at times; I need to have the professional tools, not the summer camp tools or the more youthful oriented things. Eventually, I think you'll have to split the services into a Pro and a School version with a different set of needs, ESPECIALLY around ease of use for reporting after a show has closed. Alternatives considered [Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)[AudienceView Unlimited](https://www.capterra.com/p/84798/AudienceView/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing On the Stage pricing, ease of use, and readily available to address my issues during Covid Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) During Covid, I needed specific seating management to keep people safe as we returned to live performance. Review Source CR Carl R. Producing Artistic Director Performing Arts Used the software for: 1-2 years ### "On The Stage is a huge success" April 25, 2023 5.0 We have been able to manage our season easier and more professionally since using OTS. Pros The ease and clean website for each production makes my job so much easier. It aids us with marketing, fundraising and ticket sales all in one location. Cons As with any programs there is room for improvement. However, the staff at OTS is always available and willing to listen to new ideas. Review Source MZ Mike Z. Executive Director Performing Arts Used the software for: 2+ years ### "The Platform that Solved Ticket Issues" May 4, 2023 5.0 OTS has allowed us to track customer purchases, provide a stable ticketing platform, and handle marketing all in one! Pros It is easy to use and fully customizable. Cons At times it can be hard to reach someone by phone. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Cost, ease, better product Review Source PS Paulina S. Board of Directors-President Entertainment Used the software for: 1-2 years ### "popa review " April 24, 2023 5.0 Pros Streamline out ticket sales has been the best thing that we’ve ever done! Cons I wish there was a spot to find the list of ALL the names of ticket holders for each production in a list Review Source DS David S. 2023-24 Office Hours Resident for social and cultural impact at The Kennedy Center Entertainment Used the software for: 2+ years ### "The Black Bullet Dichotomy " April 25, 2023 5.0 Good and user friendly Pros The Virtual capabilities allowed me to execute a smooth and good looking project. Cons I couldn’t obtain a copy of the livestream performance on tape Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing On the Stage Price point Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) To get an uninterrupted experience-copy of usable livestream Review Source SD Shelby D. Executive Director Entertainment Used the software for: 2+ years ### "I find it !" April 25, 2023 5.0 It is easy to use! Pros Ticketing, i find to be very easy to set up and use.Promo codes also helped is increase our ticket sales. Cons Lack of marketing options, and graphics.More ways to edit the site. Review Source CG Caryl G. Theatre Director Performing Arts Used the software for: 2+ years ### "Enjoy the Product" May 4, 2023 5.0 Kind and courteous customer service. Needs based innovations. Responsive to needs of customer. Pros The customer service and simplicity. I enjoy the layout, but chafe when new changes are presented but require deeper financial commitment. Cons The limits to our current package in relationship to the cost per ticketing. Reason for choosing On the Stage The presentations. Review Source IL Ilana L. Artistic Director Entertainment Used the software for: 2+ years ### "On the Stage is reliable and has great customer support" April 28, 2023 5.0 On the Stage was partially responsible for my company making it through the pandemic in one piece. Their streaming service was very helpful. Pros On the Stage has been very good about working with us to solve all technical challenges, especially week of and day of show. They even helped us with a fundraiser that had unique properties that weren't initially designed for in the platform. Cons I find the amount of info that has to be entered at the door for credit card purchases to be deterring, but this is probably determined by the credit card companies. Review Source DF Donna F. Artistic Director Entertainment Used the software for: 6-12 months ### "So simple and easy" May 7, 2023 5.0 Mostly, setting up tickets for each show saved me a ton of time, I can check ticket sales anytime day or night at at glance, and questions were answered immediately. It is so easy, clear and quick. Pros I was so impressed with the ease of set up. Step by step instructions were logical and easy to follow. Personal assistant is amazing for quick answers to any questions. Cons There is NOTHING about it to dislike. We were a little hesitant about the price, but it is so worth it. Alternatives considered [Arts People](https://www.capterra.com/p/10010710/Arts-People/) Reason for choosing On the Stage Recommended by 2 other theater companies. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) It took half a day to set up per show, was hard for patrons to navigate and understand, and most of the time door sales wouldn't work. Review Source WL Wendy L. Manager Performing Arts Used the software for: 1-2 years ### "Do not sleep on ON THE STAGE" April 24, 2023 5.0 From start to finish this product has simplified ticketing, sales, and marketing. The social media marketing online ticket sales sells the product on its own. However, ON THE STAGE really shine in customer support and communication. They want the user to succeed and do their best to make it happen. Pros The customer service is second to none. And the ease of use on the end user interface is amazing. Cons Reserved Seating charts are a little tricky. I usually have to ask for help, but customer service is superior as always. Review Source KS Kyle S. Board President Fine Art Used the software for: 6-12 months ### "Exactly what our Theater Needed" April 24, 2023 5.0 Again, the overall ease of setting up, ticketing and selling of an event. Pros We love the ease of use. The backend is extremely easy to use, whether creating events or checking in Patrons. Cons We have not found any deficiencies yet with the platform. Reason for choosing On the Stage The sales presentation and demo of the product. As well as the cost of use. Review Source BR Bennyroyce R. Producing Artistic Director Performing Arts Used the software for: 6-12 months ### "OTS Useful for Self-Producing Performing Artists" May 2, 2023 3.0 ON THE STAGE has helped me promote and sell tickets for my dance projects. Pros The customer service and support from OTS staff is great. They are very helpful and professional. Cons More design features and options for the ticketing website would be great, like changing font types, etc. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing On the Stage Good customer service. Review Source MM Michelle M. Artistic Director Entertainment Used the software for: 2+ years ### "Performance Management made easy." May 5, 2023 5.0 I have had a very good experience and will continue to use their services. Pros On the Stage encompasses everything you need to set up ticket sales for a theatre production. Cons I am very pleased with all features. The only difficulty I ever had was with the connection with Switcher Studio with Live Streaming. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) On the Stage had more features that assisted us. Review Source CK Cynthia K. Financial Director, Box Office Administrator Fine Art Used the software for: 6-12 months ### "Market Plays and Sell Tickets With Ease" May 8, 2023 5.0 On The Stage increased our show revenue by 20% and makes us look polished and professional. Pros We love that everything we need to market, sell, and box office our show is in one place, and we can present a cohesive box office experience, including requests for donations and an easy way to sell merchandise! The fundraising tool is also well done. Cons Marketing emails are not customizable and are a little cheesy. Reason for choosing On the Stage Tailored to theater company needs Review Source JW Juliana W. Director Fine Art Used the software for: 1-2 years ### "User-friendly for everyone" April 25, 2023 5.0 On the Stage is easy to use, customer service is incredibly helpful, and our audience members love how stream-lined it is! Pros We love having a platform that makes it easy for us to set up virtual ticket sales that look great and function well for our audience members! Cons Our front-of-house would love to have a printable ticket list with a larger font. Review Source FC Frederic C. Social Media Producer Religious Institutions Used the software for: 6-12 months ### "Excellent software that is easy to use! " April 25, 2023 5.0 Overall the product has been fantastic. It has give us the easy ability to use credit cards without worry and has given people the chance to order tickets ahead which I think has increased attendance. Pros I find the ability to manage shows and ticket sales to be mostly easy to use and has really helped us elevate our ticket sales. Cons I find it difficult to fix certain mistakes or delete mistake/test shows. It would be nice to have an easy delete for a show with no ticket sales yet. Review Source SL Sue L. Board president Performing Arts Used the software for: 2+ years ### "Why I Use On The Stage" May 1, 2023 3.0 This product is great! We can use it minimally for just credit card and ticket sales or expand it for other purposes such as marketing, fundraising and even sales. Pros We can easily manage our credit card sales, sell merch without a cash outlay, and promote our shows. Cons It is difficult to upload merch or make changes to the established template (for example, if I want just a small logo on the shirt, I can't do it.) Review Source TG Tracey G. General Manager Government Relations Used the software for: 6-12 months ### "OTS Review " May 4, 2023 4.0 Experience has been good overall. Pros I love how OTS captures emails from people who have purchased tickets and sends out promotional information regarding upcoming productions. Cons At times it's not the most user friendly. Review Source JS Jennifer S. President Performing Arts Used the software for: 1-2 years ### "Great Customer Service" May 1, 2023 5.0 Overall, I feel On the Stage works incredibly well for ticket sales and fundraising for organizations that don't have a lot of time to commit to either function. Pros The customer service has been the best feature of On the Stage. Everyone has been wonderful to work with, and is very responsive to questions. Cons I wish I was able to use the program for communication with our donors and patrons, outside of ticket sales and fundraising. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Brown Paper Tickets made some terrible financial decisions that resulted in organizations not getting paid. Review Source JW Joe W. Founder Motion Pictures and Film Used the software for: 2+ years ### "act review" May 3, 2023 5.0 Overall it has been great, good client service and support and the system outside of reporting works well. Pros The ability to create a event--and organize it. Set up is simple enough. Cons The reporting is very clunky, and doesn't have everything I need in one report---i have to do 4-5 reports to get all of my data---wish I was able to customize the data better---that is the worst part. Review Source SS Sharon S. Artistic Director Entertainment Used the software for: 2+ years ### "Love On The Stage " May 8, 2023 5.0 Always great and support is always available Pros Ease of use! I love that we don't even need to see a ticket from the customer. Everything is on the site. Cons I wish there was a website component. I think a website would make this product top tier. Reason for choosing On the Stage We were courted by your sales department Switched from [ShowClix](https://www.capterra.com/p/82542/Easy-To-Use-Ticketing-Software/) Ease of use and created by actors in the industry Review Source Similar Products Featured