IBM

IBM Rational


3.5 / 5
18 reviews


Average Ratings

18 Reviews

  • 3.5 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3 / 5
    Customer Service

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About IBM Rational

Improve the profitability of a software intensive product or service, and improve your IT productivity and reduce overhead costs,


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IBM Rational Features

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IBM Rational Reviews Recently Reviewed!


The standard for systems engineering artifact creation - but not the easiest to use.

Apr 20, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ubiquitous capability within the DOORS toolset is undeniable, and the interface with MagicDraw enables useful systems engineering artifacts to be created with ease. The integrated nature of the entire Rational suite is actually very robust, and if working with a legacy project where DOORS is implemented, MagicDraw can be tremendously helpful in converting larger spreadsheet flavored artifacts into something actually parse-able to most human brains.

Cons: Ease of use is the biggest limitation, particularly with doors. An indirect side benefit of having a large database in DOORS is that configuration management occurs indirectly because only a small number of people can properly execute a change, therefore version control happens because only one (or maybe two) person is actually inputting the information.

The flexibility in MagicDraw is somewhat limited, even with some creative metamodel application. Not a massive drawback or worth looking elsewhere as a singular cause, but it is a capability limitation in some instances.

Value is the other serious drawback - to implement the full Rational suite is actually a solid chunk of change, and to really get full utility out of the entire IBM Rational package, at least two applications are requisite (unless you are a DOORS specialist, in which case my express condolences go out to you). The value proposition of Vitech offerings, and for anybody looking to use OML the much better value of Innoslate really are the reason I use the IBM Rational toolkit sparingly, and only when somebody else is footing the bill.

Overall: The ability to use DOORS databases from existing projects, and incorporate model-based systems engineering workflow using MagicDraw is tremendously valuable, but if DOORS isn't a central requirement, I do prefer the Vitech CORE and Genesys offerings for fixed scale applications, and vastly prefer Innoslate for Enterprise and Cloud solutions where concurrent engineering is valuable.

Rational Tool Concert (RTC)

Feb 24, 2017
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Highly configurable. Strong work flow. Real time dashboard. Audit history. Can attach files. Good security profile management. Scaleable, flexible, powerful

Cons: Requires config, training and support staff. Licenses are expensive

Overall: RTC is a highly configurable enterprise wide large scale tool for supporting initial engagement of ideas that can be distilled down into epics, features, stories and tasks.. Configure the level of granularity and what you want to capture at each level with highly customised forms to capture requirements and track through to build. Not so suitable for developers who find the burden of forms and multiple screens for data capture annoying.

RTC is great through initiation, planning, and testing. Also great for real time report dashboards and has preloaded a number of report types, charts, pie, bar etc for building informative dashboards.

Take care to establish initial configuration approach and data structure before creating forms and onboarding people as it is hard to correct sttucture changes. It does require a dedicated config person initially and support staff.

Deployed in IBM, Telstra, NBN to give you an idea of scale

Recommendations to other buyers: Not suitable for small or medium enterprise

Obsolete interface, but does the job

Mar 09, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Used to track software change and support requests in a highly regulated environment. Bland integration with Source Code Management systems, supports attachments, notes and estimations.

Nice search/query tools and good configurability. There are way worse tools out there...

Cons: Maybe not in the latest versions, but the interface is old and text fields won't stretch. If you have some longer text you'll better copy/paste from a proper text editor.

Integration with Source Code Management is achieved with a java tool that breaks if there are particular characters in tickets names, and forces to search and click the ticket at every source code check-in. The integration is nothing more than copying the commit log in a section of the ticket.

Licenses are probably expensive, because we often reach the maximum number of concurrent (logged in) users and that means you can't use the software. You have to log out and retry. Session duration hence is short and even if you're logged in, you can't click a link to a ticket, it opens another window that's not logged in.

Ease of use+ Comparible= Perfect Application

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: IBM Rational is very easy to use bug tracking tool with excellent quality. It is compatible on all the browsers. It includes all the functionalities and features to give a tester a better way to raise his/her defect. There are different tabs for different use e.g.the Attachment can be attached through Link tabs.

Cons: There is nothing bad in this application. It is very easy compatible and a quality product.

Overall: I am working with a Multi national company from last 6 years as a tester. And have used different tracking tools e.g.: bugzilla Jira etc but Found IBM Rational as the best application including all the features at same place.

Capterra loader

Good option for requirement tracking.

Oct 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Our team use this software to track/manage the high level business requirements in a common repository.

This tool is great option for managing common requirements for different customers.

This software is user friendly. It is easy to track the status, charts, and taking the reports.

This makes project management easy.

Cons: People find difficult to work on the RTC, when they are new to it.

Exported reports are mostly in CSV format. It become difficult to extract information for complex reports.

Software lacks the training materials for freashers.

Overall: For Business Analysts, IBM rational tool is good option to track requirements. Moreover it has support by known vendor so there should not be any issue with customer support.

I would recommend to use this for relatively small projects.

Outdated, Clunky, Awkward, Buggy, Unreliable, and Expensive to Implement and Use

Nov 16, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I haven't found anything at all that I like about Rational DOORS.

Cons: Document preparation and review capabilities are the worst of any system I've ever used. The editing functions date back to pre Windows 3 capability, might as well do requirements development in a spreadsheet using a text editor. Managing tracing is ridiculously difficult. Almost impossible to modify, or to review comprehensively. The tool requires extensive professional wrappers to be useful at all. It's too complicated, inflexible, and doesn't integrate with the rest of the document tools provided by Microsoft and other vendors. (The "Export" function ... is not integration.)

Overall: Terrible. I can't get away from it fast enough. It explodes my development costs, and creates massive overhead for very simple chores. The entire suite needs to be retired and replaced with something that works as easy as a smart phone, integrates with standard document tools from Microsoft and other vendors, makes modifying tracing simple, easy, and effective, and allows creative tasks like trace rationale to be applied. I give IBM a fat zero for this overpriced, junky, and outdated software.

Nice to the manage tasks...

Sep 10, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: The tool is a good solution for managing tasks, very flexible infrastructure make it easy to fit the company needs.

Cons: The concept of the concurrent connected users license is frustrating and should be changed. In addition, the updating process is awful and taking too much time (in case of success)

Capterra loader

Excellent tool for the development of business applications, incorporating a server for easy testing

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: many facilities and integration with plugins for development, ease of testing applications by incorporating an application server

Cons: cost of application server licenses, hardware resources and maintenance, requires third-party software to monitor the application server (Tivoli?

Good application for developing IBM specific products

May 23, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Complete IDE for developing applications but most of all it is also tailored to make the development process easier for IBM specific products such as WebSphere

Cons: Only a limited set of instances can be run parallel on a network. This is based on the number of licenses acquired

Overall: I benefit from this application because it auto generates stub files for the development of EJB < 3 applications

Bugs fix management

Nov 23, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I most like the tool's ability to review history and run detailed queries.

Another feature worth mentioning is it's API while integrating it in some other 3rd part tool.

Cons: Licensing method is annoying as it give only concurrent number of users to work on it in parallel.

I assume it is more related to budgeting but it was still slowing my work.

Overall: Helped generating statistics per division in the organization

Highly customisable to suit your personal or organisational requirements

Oct 07, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Can be easily customised and troubleshooting is also quite easy.

Cons: Server gets quiet slow when large number of users are online.

Overall: Requirement engineering

An excellent tool for Requirements engineering

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Currently we are working on IBM Doors, this tool is user friendly, you have the power to manage and add new filters according to the requirements.

Cons: Whenever I work on more than 2 modules at a time it starts to hang.

Overall: In a nutshell I can say it is a good tool, I am fine working on this tool in the future as well.

Capterra loader

The IBM Rational software is a collection of software development tools integrated for ease of use

May 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The IBM Rational software suite is useful for every phase of software development from the capture of requirements through data modeling through use case development through documentation and developing testable components. The suite also includes the ability to perform automated unit, integration, load, and regression testing.

Cons: Because it is an integrated suite of tools, there is some inability of the individual components to interact with external components.

Overall: The benefits from the Rational software suite are that the information provided in one set of components can be migrated to others in the suite.

Capterra loader

Better than Service Center or Mantis, not as good as JIRA

Oct 03, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Stable - somewhat customization in terms of fields, relating efforts and work teams

Cons: Feels too complicated, can't truly customize down/remove some fields you don't want

Not a fan, just too complicated

Feb 07, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money

Pros: Still better than ServiceCenter: more flexible, better customizable, and the UI is better. Also this is very stable and reliable.

Cons: Feels too complicated, can't truly customize down/remove some fields you don't want. It may be good now, but check if you are comfortable with the UX

Over-priced

Dec 08, 2016
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Comments: SW is over-priced and overly complicated to use. There are many alternative vendors that offer similar tools for a much lower cost and with a more user-friendly interface.

Perfect

May 21, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: High quality product with a good price.

Your software sucks

May 26, 2016
1/5
Overall

1 / 5
Ease of Use

1 / 5
Customer Support

Comments: Tell me how you are better with requirement management than HPE?