--- title: "Figtree General Insurance Claims Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Figtree General Insurance Claims Software - reviews, pricing plans, popular comparisons to other Insurance products and more." source_url: "https://www.capterra.com/p/276726/Figtree-General-Insurance-Claims/" page_type: "product" language: "en" --- # Figtree General Insurance Claims Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Figtree General Insurance Claims ## What is Figtree General Insurance Claims? Figtree Insurance Management is an integrated claims management software that provides efficient claims handling effective to any insurance operation. It improves customer service, lowers costs, and provides comprehensive data for risk analysis. The software provides a configurable, cloud-based claims management platform. The solution is fully configurable and its features include workflow automation, document management, standard and ad-hoc reporting, dashboards, and web-based data capture. ## What is Figtree General Insurance Claims used for? [Claims Processing](https://www.capterra.com/claims-processing-software/)[Insurance](https://www.capterra.com/insurance-agency-software/)[Insurance Policy](https://www.capterra.com/insurance-policy-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Figtree General Insurance Claims?[Manage this product listing](https://www.g2.com/products/alog-converter/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Figtree General Insurance Claims 5.0 (1) VS. [4.7 (284)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/) Starting Price Contact vendor Starting Price $70 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (81) Value For Money 0.0 (0) Value For Money 4.7 (59) Customer Service 5.0 (1) Customer Service 4.9 (79) ## Figtree General Insurance Claims alternatives [4.2 (142)](https://www.capterra.com/p/70671/Applied-Epic/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [A1 Tracker](https://www.capterra.com/p/166909/A1-Tracker/) [4.9 (81)](https://www.capterra.com/p/166909/A1-Tracker/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166909/A1-Tracker/) [AdInsure](https://www.capterra.com/p/200794/AdInsure/) [0.0](https://www.capterra.com/p/200794/AdInsure/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/200794/AdInsure/) [NowCerts](https://www.capterra.com/p/132779/NowCerts/) [4.8 (150)](https://www.capterra.com/p/132779/NowCerts/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132779/NowCerts/) ## FAQs about Figtree General Insurance Claims Overview ### What company size and specific industries is Figtree General Insurance Claims built for? Figtree General Insurance Claims is designed for insurance, claims, and risk management organizations that need better visibility and control over claims and insured risks. It is suited to companies operating in the insurance sector, particularly teams handling claims management and risk oversight across their lifecycle. Features and Usability ### What are the key features of Figtree General Insurance Claims? Figtree General Insurance Claims offers claims management, claims tracking, claims settlement, and claims adjuster management for insurance workflows. It also includes policy management, case management, document management, configurable workflow, workflow automation, reporting and statistics, audit trail, access controls, and third-party integrations. Getting Started and Support ### What training and onboarding options does Figtree General Insurance Claims offer? Figtree General Insurance Claims provides in person training, live online sessions, and documentation. In person training supports guided setup with direct instruction, live online sessions allow remote group learning, and documentation gives teams written material for self-paced reference and feature review. Getting Started and Support ### What customer support options does Figtree General Insurance Claims offer? Figtree General Insurance Claims provides Email/Help Desk and Phone Support. Support experience cannot be summarized from reviewer feedback here, so users should expect these direct contact channels without any reported patterns on response times, helpfulness, or common frustrations. ## Features AI summary Based on 470 Insurance reviews Capterra data shows that buyers of Insurance software rank the following features as their top priorities: - **Payment Processing** (**64%** of reviewers rated this feature as critical) - **Insurance Policy Management** (**56%**) - **Policy Management** (**52%**) Figtree General Insurance Claims supports all three of the features reviewers rate highest: **Payment Processing**, **Insurance Policy Management**, and **Policy Management**. Together, these capabilities help businesses handle claims-related payments accurately, keep policy details organized, and manage coverage information consistently, allowing teams to process insurance work more efficiently and maintain better operational control. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Figtree General Insurance Claims 60 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Claims Adjuster Management: Manage insurance and claims adjuster agents - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Settlement: Process of paying the insurance sum to the policyholder - Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - EDI: Transfer of data from one computer system to another - Electronic Claims: A paperless claim form that is electronically shared - Email Management: Manage, store and organize emails within the system or via third-party apps - For Insurance Industry: Intended to be used by insurers - Forms Management: Store, manage and track all forms in a centralized location - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Insurance Policy Management: Create, administer and manage insurance policies for various customers and insurance lines - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Life & Health: Businesses operating within the life and health insurance sectors - Payment Processing: Accept, record, and reconcile financial transactions - Policy Management: Create, manage, and track policies and procedures within an organization - Property & Casualty: Specialized for companies in property and casualty (P&C) insurance sector - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MM Michelle M. Insurance Claims Officer Government Administration ### "Review Figtree System General Insurance Claims" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2023 Pros It's relatively easy to use. Has the required features needed for entering claims into the system. Cons That we can't change or update the "claim number", "claimant & contacts". Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.