# Page 20 | Servant Keeper Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Servant Keeper the right Church Management solution for you? Explore 687 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276838/Servant-Keeper/reviews

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Servant Keeper

4.6 (687)

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Last updated March 13th, 2026

# Page 20 - Reviews of Servant Keeper

## Showing most helpful reviews

Showing 476-500 of 687 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LW

Leslie W.  
  
  
Used the software for:

### "Great Customer Service"

July 10, 2015

5.0

I recently requested help fixing a bug in Servant Keeper. Customer support fixed the bug in the next release, however it was not retroactive. I contacted the Servant Keeper Help Desk and they quickly responded with a positive outcome. They assured me that they would make sure to fix whatever data was not corrected with their release. The Servant Keeper Help Desk fixed our issues quickly and accurately. I couldn't be more pleased and find their customer support to be superior.

Review Source

KL

Kim L.  
Administrative Assistant  
  
Used the software for:

### "Servant Keeper Review"

October 7, 2010

5.0

Yes, I would definitely recommend Servant Keeper.

Pros

\-Informational Seminar Helpful -Informational Webinar Very good. -Sales person Bernadette Reynolds very knowledgeable, nice, non-pressure, patient. -Demo for $10 was reasonable and worth it. -Easy program to use. -Helpful materials. -Reasonably priced.

Cons

I honestly can't think of any cons at the moment. I wish I knew about this earlier!!

Review Source

JM

Julie M.  
Principal  
Religious Institutions  
Used the software for: Less than 6 months

### "First Time User"

June 28, 2021

4.0

The people have been helpful and friendly.

Pros

The software is easy to customize. You are able to do multiple different things with the software.

Cons

Your attendance and member list should really be cleaned up before you transfer data.

Review Source

LH

Linda H.  
Parish Administrator  
  
Used the software for:

### "Servant Keeper is an excellent Database Management Tool"

December 18, 2014

5.0

Our church has been using Servant Keeper for more than 10 years, and we could not be happier with the user-friendly software, outstanding sales support, and technical service. Our salesperson, Bernadette Reynolds, calls us on a regular basis to ask how we're doing with the program, if we have any questions, and to let us know about training courses in our area. The people at Servant PC are pleasant and friendly and their product is an excellent value for churches of any size.

Review Source

WM

Wayne M.  
Minister  
  
Used the software for:

### "Purchase/Introduction"

November 20, 2015

5.0

Jon Haley has been very helpful, informative, and patient with me as we made the decision to switch from our current software (Alpha Five) to Servant Keeper. I have, at this point, loaded the software to my computer and have been able to get somewhat familiar with it. I did have a question while doing the installation which was handled promptly and thoroughly by the technical support team. I look forward to getting the software fully "up and running" for the first of the year.

Review Source

YL

Yonas L.  
Board member & Treasurer  
  
Used the software for: Less than 6 months

### "I use it weekly"

July 14, 2017

4.0

Pros

You can add many information about members. For administration, members and contributions. It gives good report on contributions.

Cons

Very difficult to correct mistakes. It does not include church financial transactions. So you have to look for another software to handle financial business. You can't easily merge duplicate members names like you do it in QuickBooks.

Review Source

Response from Servant Keeper

July 14, 2017

Thank you Yonas for using Servant Keeper. please call us so we can show you how to manage donors, contributions and pledges, as well as how to merge duplicate records. Thanks again! - the Servant Keeper Team

DM

David M.  
Administrative Pastor  
  
Used the software for:

### "Use and Upgrade."

December 1, 2015

4.0

In all fairness, I am still exploring the use of SK. Just upgraded from SK6 to SK7 and changed to a new PC (from a Mac running as a PC with VM Ware) at the same time.. Getting to know and use it more and more. One thing that I will say, their customer service department deserves an A++ rating. They not only fixed an existing problem but patiently and professionally walked me through the backup/data transfer/upgrade process which was not complicated. All went smoothly.

Review Source

CC

Caitlin C.  
Finance Team Member and Ministry Leader  
Religious Institutions  
Used the software for: I used a free trial

### "not visually attentive"

October 15, 2019

3.0

Overall, I like the aspects of child care check-in, initiatives toward small group.

Pros

What I like about this software are the options provided, focus towards member support/input, and the thoughts behind the features.

Cons

What I like least about this software is the emphasis on church members, statuses, and attendance, rather than discipleship-based and reaching others where they are.

Review Source

PH

Permilla H.  
Administrative Assistant  
  
Used the software for:

### "P. Hinton's Review 10/8/10"

October 8, 2010

4.0

Overall I definitely recommend it for church use.

Pros

I love the ServantKeeper Program. What I have learned from it has been so very helpful to me. I look forward to getting much more out of it in the days ahead.

Cons

I think some parts of it could be a little less complicated or made easier to understand. The Groups Keeper, in particular, could be made easier to understand.

Review Source

NK

Nancy K.  
Office Administrator  
  
Used the software for:

### "Servant Keeper Review"

August 11, 2010

4.0

Overall, I would highly recommend Servant Keeper

Pros

I had worked with it at my previous church position and I liked it so well that I asked for it at this church!

Cons

The cons would be just a few things that I wish it would do that it won't. I don't like that you cannot enter just the month and year or just the year on salvation and baptism. Many people do not know the day.

Review Source

DF

Dorothy\` F.  
Treasurer  
  
Used the software for:

### "Positive Experience With Servant Keeper Help Desk"

August 12, 2010

4.0

Although we do not use many of the features of Servant Keeper because we are a very small church, I would recommend it to other potential users.

Pros

The Servant Keeper Help Desk has been very helpful to me over the years of our use of Servant Keeper. Whenever I've had a problem, I've called, and the problem was solved quickly and very understandably.

Cons

No cons. Servant Keeper meets our needs.

Review Source

SM

Stephanie M.  
Fusion Department Leader  
  
Used the software for:

### "Great way to have info organized!"

May 28, 2015

5.0

We used Excel spreadsheets for everything at our church for years and years. Servant Keeper is a great way to keep all your info in one database. It's been very beneficial when I need reports of who's not been at church for more than a week, fast generating rosters, report of members and regular attendees, and those interested in serving in ministries. It had taken hours away from pulling the info myself from Excel. It is definitely worth the investment!

Review Source

MV

Mildred V.  
Executive Secretary  
  
Used the software for:

### "ASCCC"

October 8, 2010

4.0

The program is a good program and I would highly recommed.

Pros

Servant Keeper is very user friendly. Easy to learn and train others to use.

Cons

In Servant Keeper 5 the types of contribution reports are llimited. Sometimes contributors want to know what they have given to a specific fund during a certain period and it would be good if a customized report could be generated.

Review Source

Rachel E.  
Country Logistics Lead  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Servant Keeper Review"

August 5, 2020

3.0

Its definitely an upgrade from what we used previously!

Pros

The software makes it easy to keep data all in one place and get a quick summary of data to date. I really enjoy that ease of use.

Cons

I wish the software could be directly linked to bank info or other databases, not requiring data entry.

Review Source

DC

Dee C.  
Adminstrative Assistant  
  
Used the software for:

### "Love It"

July 30, 2014

5.0

I have just started using Servant Keeper and I do love it. After a computer crash and loosing all the church data (over 62 years of information, two months ago), I was devastated. When I called Servant Keeper there was a voice of an angel on the other end. Bernadette Reynolds was so understanding and so very kind to me while explaining the software in detail. If there is a blessing out of loosing all the membership data, it is Servant Keeper.

Review Source

DG

Debra G.  
Administrative Assistant  
  
Used the software for:

### "I track member info with this software and use it to generate reports as supervisors request."

August 26, 2015

4.0

SK is a very complex software, but the more I use it, the better and faster I've become. I do like the wide variety of reports and stats I can use SK to generate. I also like to be able to print labels. A problem developed with Windows 7 and SK6, and your help desk people Sarah and especially Kelly were patient with me and most importantly, figured out the glitch. Kelly kept at it until my data was back where it belonged. Thank you, Kelly!

Review Source

AR

Andrea R.  
Office Manager  
  
Used the software for:

### "Easy to Use!"

September 14, 2015

5.0

I have been using Servant Keeper for over 10 years now and I have to say the convenience and ease-of-use it affords me in regards to contributions and attendance is wonderful. I wish we did more with it but we are a small church and this fills our needs. The Customer Service support is great too! They are responsive and very knowledgeable. They are there to support you and want you to be comfortable in using Servant Keeper. Great resource!

Review Source

TB

Todd B.  
Minister  
  
Used the software for:

### "SK Review"

October 8, 2010

3.0

Would give above average rating.

Pros

System tracks basic information well and is conveniently in one location.

Cons

Making changes in one area does not automatically transfer to other areas, lists, groups, etc. We seem to have difficulty in recalling and/or making changes to Batches once they are posted.

Review Source

Response from Servant Keeper

October 28, 2014

Please contact HelpDesk as we would love to help you use these features.

TX

Toly X.  
Director of Information Technology  
  
Used the software for:

### "Excellent Product and Customer Service"

November 13, 2013

5.0

The product is perfect for our Church. We have been a paper and excel spreadsheet Church for as long as I can remember. Since volunteered to be the IT Director for the Church I have finally able to get this product, and huge thanks to Ms. Bernadette Reynolds for her excellent service and support. Our Church is excited and can't wait until we go-live with the product. Praise God for allowing us to see through the work he has in store for us.

Review Source

JL

Jim L.  
Financial Secretary  
  
Used the software for:

### "Servant Keeper Upgrade to 7.0 "

November 17, 2015

5.0

The software has been a great help in tracking membership changes for addresses, new dependents, contributions, and receiving useful reports for membership and budgets. Our upgrade to 7.0 along with a new PC and Windows 10 was easy except for a minor issue with the store's tech support person transferring files and not upgrading our Servant Keeper 6 file first. A quick call to the Help Desk provided the solution to convert the file.

Review Source

BB

Bill B.  
Deacon  
  
Used the software for:

### "In each encounter we find new ways it can serve us in growing the effectiveness of our ministry. "

March 20, 2015

5.0

Church Management Software is new to us, so we don't know the full extent of its effectiveness for us. But from the start it is helping us better organize the day to day operations of our church office. Servant Keeper's tech support has been exceptional in their understanding of our situation, their ability to simplify processes for our understanding, and in showing us ways to use their software to best serve our specific needs.

Review Source

NG

Norma G.  
Trustee  
  
Used the software for:

### "Servant Keeper Critique"

October 6, 2010

5.0

I highly recommend this software for any church. I am not yet in a position to answer questions from others.

Pros

I find using Servant Keeper very easy and exceptionally user-friendly. It is designed for use by churches and is not a product that was made for some other use and retro-fitted for church applicability.

Cons

I don't have any complains about it at this point.

Review Source

SG

Sherrie G.  
Financial Director  
  
Used the software for:

### "Financial Director"

October 8, 2010

4.0

Servant Keeper is a great overall church management software. It works well with the Quickbooks accounting program.

Pros

I like the ability to correct contributions after they have been posted.

Cons

Printing contribution letters for Individuals with the same address as their parents can be confusing. And moving members from one class to another can be time consuming.

Review Source

VM

Valerie M.  
Administrative Assistant  
  
Used the software for:

### " if I was better on the computer, it would have 5 stars in every category!"

August 11, 2010

4.0

Awesome! The support is amazing--they never get tired of my calls and they stick with me until we've figured everything out. You don't find help like that very often!

Pros

Plenty of user-defined fields Competitive price Support is awesome

Cons

Any cons I have are based on the fact that I work for a campus ministry as opposed to a church, so our needs are a little different.

Review Source

TK

Terri K.  
Office Manager  
  
Used the software for:

### "MHBC SK Review"

October 8, 2010

4.0

address the "cons" listed above Continue with your exccellent phone support Note: we do not know the exact date of purchase. the date listed above is a wild guess.

Pros

robust and powerful searches understand churches functionality

Cons

lack good documentation not alway intuitive inability to delete members from group "individual" tab on top toolbar does not work

Review Source

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