# Page 21 | Servant Keeper Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Servant Keeper the right Church Management solution for you? Explore 687 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276838/Servant-Keeper/reviews

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Servant Keeper

4.6 (687)

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Last updated March 13th, 2026

# Page 21 - Reviews of Servant Keeper

## Showing most helpful reviews

Showing 501-525 of 687 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RW

Ron W.  
IT  
  
Used the software for:

### "support"

October 17, 2014

5.0

I can't say that I know the product very well, but the end users are very happy with it. The desktop and server installation are pretty straight forward, but when I ran into problems the phone support was excellent as usual. Kelly was right on with it and patient with me until I could get it. I work with support alot and only wish they all could be as patient and help full . The only downfall is it's not a toll free call

Review Source

BA

Becky A.  
Secretary  
  
Used the software for:

### "Living Faith Church Secretary"

August 11, 2010

5.0

I would definitely recommend this software to other churches!

Pros

We love the features of Servant Keeper - it helps us keep our church member's information together and organized in a simple and clear way. I'm also excited about being able to put together a church directory for all our members!

Cons

I am not aware of any cons at this point in time.

Review Source

SB

Sara B.  
Administrative Assistant  
  
Used the software for:

### "AMAZING PRDUCT AND SERVICE"

December 17, 2015

5.0

Servant Keeper is an amazing software. We have used the software in our church for less than 6 months and are already amazed at the ease of use that it offers. Being able to customize the reports, the fields, and find information so quickly and easily is what has drawn us to Servant Keeper. The customer service before our purchase, during our purchase, and after is nothing short of amazing. Thank you for everything.

Review Source

SB

Sara B.  
  
  
Used the software for:

### "Excellent Product for Church Membership "

January 24, 2017

5.0

Servant Keeper has been wonderful in helping us get and keep our Church Membership of over 500 people organized and up to date! We love being able to share the data with each other in our office regarding new members, Deacon assignments, and much more! WONDERFUL tool for any church of any size to have and use!

Review Source

Response from Servant Keeper

January 24, 2017

Thank you so much for taking the time to share this review Sara and thanks for using Servant Keeper!

FH

Frank H.  
Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Living Rock Church"

April 30, 2019

5.0

Customer support was very gracious and helpful when we had to reload our program after a computer crash. It relieved a lot of stress.

Pros

It has all of the features and then some that we use as a smaller church.

Cons

Uploading the data from a backup thumb drive was a challenge

Review Source

JH

Joy H.  
Treasurer  
  
Used the software for:

### "Easy to customize and use"

November 13, 2015

5.0

The software is very user friendly. The guidebooks are a tremendous help in getting the program set up the way we need it to be to optimize its use as a ministry tool. I have set up all of the system preferences...wow, so many options to pick, it is great! We are collecting updated information using the SK information form, and I can't wait to get the data entered so we can start using the program.

Review Source

MH

Michele H.  
Executive Assistant  
  
Used the software for:

### "LEARNING THE IN'S AND OUT'S OF SK 6 CONTRIBUTION"

November 16, 2015

5.0

Kristin was awesome!!!! I so appreciate her help and your company for the patience and time you take to help me learn this program. I'm knew to it and am learning through the back door so to speak... I'm rather computer saavy but of course with a new program and no formal training, I'm in the dark here. Everytime I've called, your techs have been more than helpful and I greatly appreciate it!!!!!

Review Source

SA

Sarah A.  
Secretary  
  
Used the software for:

### "I've used more consistent databases than Servant Keeper."

November 23, 2015

3.0

My customer service rep gave me a quick fix to the slowness that I was experiencing. Since our upgrade to version 7, we lost the history of what we have done in each person's profile. I really wish that certain fields would auto-fill (like spouse's email addresses) or marking a spouse as widowed when the other one is marked deceased and updating the mailing address for a recently widowed person.

Review Source

DO

Diana O.  
Treasurer  
  
Used the software for:

### "Servant Keeper Review"

January 20, 2015

5.0

I've been using SK for several years and absolutely love it. It's so easy to use. I love the freedom of maintaining only one database. As a church secretary/bookkeeper using Servant Keeper together with QuickBooks is like discovering the "Dream Team" in data management. THANK YOU Servant Keeper!! I'm so excited to now use SK7 in my duties as the treasurer for our district women's ministry.

Review Source

CM

Christopher M.  
None  
Religious Institutions  
Used the software for: Less than 6 months

### "Just started using it but really enjoy it so far"

July 18, 2019

4.0

Pros

We just started using Servant Keeper but so far the features (mass emails, tracking info on patrons, etc..) has been great!

Cons

Nothing. I absolutely love it so far. The only thing that caused some concern with folks was the monthly price but its paid for itself already!

Review Source

DK

Deborah K.  
Administrator  
  
Used the software for:

### "Meets Needs of Church"

August 11, 2010

4.0

Very Good......still learning how to use it.

Pros

It meets our needs so far.

Cons

Problems with moving from one line to another. Freezing!

Review Source

Response from Servant Keeper

April 25, 2012

Deborah, problems moving from one line to another is not a known issue. It may be due to another program using the majority of your system's resources. Please call us so we can help you more with this. Thank you for using Servant Keeper :-) !

JB

Jeff B.  
Engineer I I I - Specialist  
Religious Institutions  
Used the software for: Less than 6 months

### "Great Church Software"

December 18, 2018

5.0

We want to track new attendees for follow-up, track ministries, more accurate record keeping, Make contribution reporting accessible, keep better metrics

Pros

Easy to use Very functional Good Support Integrated online Vanco giving Reports

Cons

There isn'tt anything that we found at this point we do not like.

Review Source

HG

Hector G.  
Manager for gateway church  
Religious Institutions  
Used the software for: Less than 6 months

### "The best of the best"

December 5, 2017

5.0

Fun, easy!

Pros

This software makes life easy, quick, and affordable. I have to say that there is something great!!!!

Review Source

ET

Eric T.  
  
  
Used the software for:

### "Extremely great value with the best of customer care and support."

April 3, 2017

5.0

I wish we had signed up for this sooner. The software really is user friendly and has more options available than we could ever use. Signing up was easy and customer support is awesome. Highly recommend this.

Review Source

Response from Servant Keeper

April 12, 2017

Hi Eric, we hear that phrase "wish we'd done this sooner" a lot! :) We are glad to serve your ministry and trust Servant Keeper is a blessing for you. The Servant Keeper Team

SF

Steve F.  
Vice President  
  
Used the software for: Less than 6 months

### "Well thought out. You can tell the developer was familiar with church ministry."

March 27, 2018

5.0

Pros

We have the cloud so we appreciate the accessibility of our records. We are not limited or tied to just one computer.

Cons

Because there are so many features, there is a bit of a learning curve. The more you get familiar with the program the easier it gets to move around within the software.

Review Source

Response from Servant Keeper

April 2, 2018

Hi Steve, thanks so much for recommending Servant Keeper. It's a joy to serve your ministry and I know as you grow you'll get a lot out of all the features. thanks for using Servant Keeper! - the Servant Keeper Team

MP

Mary P.  
Finance  
  
Used the software for:

### "A Blessing"

May 10, 2014

5.0

Our church is small and the thought of paying anything over $400.00 for computer software seemed like an expense that we simply could not afford. However, when you consider the ease, convenience and possibilities of what "Servant Keeper" can do it IS well worth the price. As you shop for church software, remember . . . we serve a great God so don't worry about the price.

Review Source

VR

Verified Reviewer  
Business Manager  
Accounting  
Used the software for: Less than 6 months

### "Easy to use, great for managing everything"

March 28, 2019

5.0

Pros

I love how easy it was to use. They are quick to respond when you need help with something

Cons

Having to pay for the Help Desk, but it is definitely worth it! Also, the cost to do mobile was a little pricey. It would be difficult for a smaller church to afford.

Review Source

KS

Kristen S.  
Admin  
  
Used the software for: Less than 6 months

### "Great app"

June 19, 2018

5.0

Pros

I used servant keeper in a church log that I worked for in the office. Servant keeper was super easy to keep every records of money organized.

Cons

I feel like it could be upgraded to merge with more applications for easier tracking. It's similar to quick books.

Review Source

Response from Servant Keeper

June 26, 2018

Hi Kristen, thanks for recommending Servant Keeper, we're glad you give it 5 stars! Please know that the latest version of Servant Keeper integrates with Quickbooks, Mailchimp, Eventbrite, Verified Volunteers, GivePlus, and many other apps and services. thanks again! - the Servant Keeper Team

AT

Amy T.  
Office Manager  
  
Used the software for:

### "FUMC Warren Review"

August 11, 2010

4.0

Really like the software, easy to use, one software for all the needs of our church

Pros

Easy to install, ease of use, Groups Keeper, nice directories, Contributions ease of use, Contribution reports are great, all of our needs are in one software

Cons

Pay for customer support, no back button, individual edit of profiles

Review Source

PI

Paulette I.  
Administrative Assistant  
  
Used the software for:

### "Servant Keeper is a very usable program...easy to learn!"

December 1, 2015

5.0

When I came to this church two years ago I had never used Servant Keeper. Without any training from anyone I was able to figure out how to use the program. I also was able to figure out - by trial and error - how to do things. It is very user friendly and easy to learn. Today I needed your customer support and the lady I spoke with was EXCELLENT! I give her 5+ stars!!!

Review Source

SL

Stacy L.  
pastor  
  
Used the software for:

### "Software is easy to use...unfortunately i did lose 6 months of data. "

December 3, 2015

4.0

Your Tech support assisted me trying to locate lost data. Unsuccessful, but very helpful. We did upgrade to SK 7 because we have Windows 10. Your Tech people are very helpful and knowledgeable.

Review Source

Response from Servant Keeper

December 3, 2015

Stacy, Thank you for using Servant Keeper! We are always happy to help. To prevent loss of your data, we recommend making regular backups or using the ServantPC cloud. God Bless!

RG

Rosemary G.  
Administrative Assistant  
  
Used the software for:

### "Best tool ever!!!"

October 6, 2010

5.0

I love working with Servant Keeper and look forward to using this product for many years to come.

Pros

I've only started using Servant Keeper for the a short time but I have been able to use at my church for the past three years and it has been the easiest system to install and use from the beginning.

Cons

No complaints

Review Source

TM

Teresa M.  
Secretary  
  
Used the software for:

### "An awesome product"

October 30, 2014

5.0

I have found Servant Keeper to be an absolutely great product. It is easy to use, easy to understand and meets all our needs. More than that, is the help desk. They are helpful to the extreme. But the thing that I am most impressed with is the fact that they speak to me in plain English (not computer speak) and go through the steps slowly so that I can follow them.

Review Source

KB

Karen B.  
Secretary  
  
Used the software for:

### "First time user of church management software. Just getting started."

December 1, 2015

5.0

Jon has been fabulous! Extremely helpful. The software is so flexible and can be customized to specific needs. But . . . being a first time user for church software it is a bit overwhelming because it is difficult to know what we want and how to customize it. It is very user friendly and easy to enter the info, find the info, and navigate through all the screens.

Review Source

MC

Mary C.  
Church Secretary  
  
Used the software for:

### "Good Product"

August 26, 2014

3.0

Servant Keeper is rather easy to use, once you have training and works with the database. To me there are several steps to do, in order to complete one task, but once you get the hang of things, it's okay. There should be no fee for customer service, once you have purchased the product. As a whole I like the Servant Keeper and I do recommend it to other people.

Review Source

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