# Page 22 | Servant Keeper Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Servant Keeper the right Church Management solution for you? Explore 687 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276838/Servant-Keeper/reviews

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Servant Keeper

4.6 (687)

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Last updated March 13th, 2026

# Page 22 - Reviews of Servant Keeper

## Showing most helpful reviews

Showing 526-550 of 687 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KW

Karen W.  
Administrative Assistant  
  
Used the software for:

### "It is self explanatory for the most part and when you have questions, CS is there to help. "

August 25, 2015

5.0

Pros - It is user friendly; The Cloud device; Customer Service is eager to help; Cons - When setting up my spreadsheet to Import our information into SK, I had to change what our old system titled "Child" to how SK was set up to "Son or Daughter". It would have been easier to be able to manipulate SK side of the set up to child if that is what would be faster.

Review Source

SN

Sharleen N.  
Admin Assist  
  
Used the software for:

### "Invaluable Data Tool"

October 7, 2010

5.0

Its really the best way to utilize and customize information to your organization's needs. It's also a useful tool to distribute information internally.

Pros

Allows you to organize information, customize lists, generate mass mail, assist in target outreach needs, etc. - quickly and easily.

Cons

Troubleshooting can be tricky.

Review Source

BS

Bonnie S.  
  
  
Used the software for:

### "Time Saver"

March 23, 2017

5.0

Servant Keeper is a easy way to keep up-to-date information. Easy to access when needed. Customer support is outstanding . I learned from the training seminars and met others that use it. I have learned I can't do without it.

Review Source

Response from Servant Keeper

March 27, 2017

Hi Bonnie, thanks for taking the time to post a review. We are so glad we are able to serve your ministry well. The Servant Keeper Team

TW

Tena W.  
secretary  
  
Used the software for:

### "Overall "

August 25, 2014

3.0

Once you get familiar with Servant Keeper it is easy to use. your initial data base set up is lengthy, but it is easy to keep is updated. We use our information track attendance, Bible class roll sheets, Care Group lists, and the list is unlimited. I recently updated our version and the newer one is a little harder to get around in, but hopefully I'm adjusting!

Review Source

KV

Kellie V.  
Assistant  
  
Used the software for:

### "Servant Keeper Review"

October 19, 2012

3.0

Need Lots of free training and tutorials on the web. We paid for a Webinar and had access for 30 days, but after the 30 days AFTER I had been using it for awhile I wished I could go back and review the training again, because it would have made more "sense" You have great customer service!

Pros

Lots of user options

Cons

Program is overwhelming at times

Review Source

JZ

Jennifer Z.  
office manager  
  
Used the software for:

### "Top Notch organizational/tracking software"

October 8, 2010

5.0

I recommend this to churches of any size and denomination. It is very versatile and will grow with us for years to come.

Pros

We are a mission church of 275 baptized members and I see that there is plenty of room for growth with this software not only in numbers but in features.

Cons

Nothing specific comes to mind.

Review Source

cS

clay S.  
business manager  
  
Used the software for:

### "enjoy it immensely ---- have used it for years and it is very user friendly"

December 17, 2015

5.0

just got with Stacey at the help desk and she was wonderful both in terms of her help and her courteousness and friendliness! she was able to get me up and running quickly! have always had good comments about the help assistance when we have needed it. Keep up the great work you provide for churches, especially ours! All of you have a grand Christmas!

Review Source

GA

George A.  
  
  
Used the software for:

### "Upgrade to V 7"

September 29, 2015

5.0

SK's Support Staff Member was extra ordinary helpful and walked me through the migration process from V6 to V7, highlighted the risk of loosing data, suggested a second Seat License, which we purchased, and highlighted the benefit of the Cloud functionality which we will seriously consider Thank you George Abi Nakad Parish Council - President

Review Source

JF

James F.  
Treasurer  
  
Used the software for:

### "TOP Grade Help Desk"

November 20, 2015

5.0

Servant Keeper is a good quality church software. What makes the process First Class is the quality of the service given by the help desk. I have been using the help desk for two years and they have NEVER failed me. And even though, I believe, the help was available in the Manual, I was always given friendly service and never sent away to look it up!

Review Source

SE

Sheri E.  
Office Administrator  
  
Used the software for:

### "Product information and testing"

July 30, 2015

5.0

I reviewed several possible Church database software programs online. Servant Keeper seemed like the best choice. My initial conversation with Bernadette was encouraging. We downloaded the trial software and it was very easy to use. We have now purchased the program, and I look forward to expanding the way we stay connected with our congregation.

Review Source

JC

Justin C.  
Youth Minister  
  
Used the software for:

### "We enjoy SK. We had some issues at first but everything was worked in a timely manner."

December 14, 2015

5.0

Sk is much easier to use then our old system Power Church. We are very happy with it. We also got SK Check in. I had some issues getting it set up at first. My current scanners did not work. My rep was able to sent me a scanner to test. It worked great after that. The cost of the new scanners is still cheaper then paying for Lambslist every year.

Review Source

NA

Nanette A.  
Secretary  
  
Used the software for:

### "Servant Keeper Positive Review"

October 8, 2010

5.0

I would recommend this product to any church office.

Pros

Easy to use and simple to learn.

Cons

Mailing lables - if you choose to sort them by zip code you do not get a secondary choice to sort alphabetically. It would be nice if the labels would sort by zip code and still be alphabetical.

Review Source

TK

Teri K.  
Admin. Asst.  
  
Used the software for:

### "SK meets all of our ministry needs!"

August 13, 2010

5.0

I would and do recommend this ministry management software to any church seeking to be more efficient.

Pros

We switched to Servant Keeper about 16 years ago - what a great move that was. This software is by far the most user-friendly.

Cons

There is absolutely nothing negative to say about this software!

Review Source

CS

Chris S.  
Senior Pastor  
  
Used the software for:

### "We purchased Servant Keeper and use it for our church"

March 24, 2016

5.0

Servant Keeper is a great program. The customization is amazing. It is packed with features and places to put information on our congregation. This is also a con because you really have to think through how you want it organized. I would recommend this program to any church looking for a management solution for their congregations information.

Review Source

SD

Stu D.  
Administrator  
  
Used the software for:

### "Outstanding"

November 23, 2015

5.0

The move to Servant Keeper has been outstanding! All of our interaction with company representatives from our initial contact through sales, delivery, set-up, conversion and follow up support has been exceptional. Explanations are straight forward; the program is intuitive, easy to use and provides much needed flexibility and functionality.

Review Source

PG

Paula G.  
Administrative Assistant  
  
Used the software for:

### "RRCC Servant Keeper review"

October 8, 2010

4.0

Great system to have for the Church. Can do so many things and would recomend it to other churches.

Pros

It's a great system to have for the church, there just needs to be more quility training on the they system

Cons

Not knowing what all it can do yet, and having ran out of free help line.

Review Source

TG

Tammy G.  
Secretary  
  
Used the software for:

### "Love everything so far!"

December 4, 2015

5.0

I haven't gotten all my data input yet, so I've not had a chance to play with it all, but I love the customer service before purchase and even after! Even though we didn't purchase all-out support, Angie has been faithful to call and check on us, to make sure the software is working for us - THAT makes all the difference in the world!!

Review Source

TP

THERESA P.  
Executive Administrator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Servant Keeper Help Desk"

January 11, 2019

5.0

Currently I've been using it for the past 2 months and am still on the learning curve. I can't say enough good things about the help desk. Customer Representatives have been such a saving grace for me!

Pros

I'm really looking forward to getting a handle on this software. I know it will save me a lot of time.

Cons

It doesn't communicate with the online version of Quickbooks. It makes me have a little more work to make sure all is balanced at the end of the month.

Review Source

MF

Mark F.  
Minister of Music/Sr. Adults & Technology  
  
Used the software for:

### "Great product"

October 29, 2014

5.0

After using another program for the past several frustrating and expensive years, we found Servant Keeper. It has been a breath of fresh air. Easy to use, extreme customization, friendly support staff, very well priced. We are a Southern Baptist Church of approx. 1049 members. Servant Keeper has made our ministry so much easier.

Review Source

JO

Judy O.  
Member/Volunteer  
  
Used the software for:

### "Customer service"

February 28, 2015

4.0

The book does not explain as easily as making a phone call to customer service. I was first in the queue for my last two calls and did not wait but a couple of minutes. Kelly and Diana took care of my problem in less than 10 minutes. They were excellent! It's so refreshing not to go through many automated numbering processes.

Review Source

PH

Pam H.  
Administrative Assistant  
  
Used the software for:

### "Customer Review"

October 8, 2010

4.0

I've recommended the program to others because of all the great features and reports.

Pros

Enjoy using and I am figuring out new features all the time.

Cons

Sometimes the way it is set up is not always easily understood. It takes more time to figure out, but once I got it, I got it.

Review Source

LJ

Linda J.  
Secretary/Volunteer  
  
Used the software for:

### "Created a report for certain zip codes"

October 23, 2014

5.0

Learning to set up group reports using parenthesis and requesting certain criteria was a good source of experience and requiring knowledge to set up other reports. The product itself is very useful, but the representative walking me through it was very knowledgable, thorough and patient. The time was well spent over the phone.

Review Source

JU

Jerry U.  
IT and Finance  
  
Used the software for:

### "Just beginning to use Servant Keeper 7"

December 17, 2015

5.0

Angie (Regional Sales) has been great. She answers all my questions every time. The "Getting started with Servant Keeper" training classes are well done. Looking forward to using the Online Training soon. This program will help our Church serve Gods people much better and ease the administrative load on lots of leaders.

Review Source

TG

Tesha G.  
  
  
Used the software for:

### "Definitely worth the money"

March 24, 2017

5.0

I've only been using Servant Keeper for just a few months now, but so far it has been very helpful for our ministry here by making our office run efficiently. I especially love the way it can track all of our giving.

Review Source

Response from Servant Keeper

March 24, 2017

Hi Tesha, thanks for posting your review and for letting us serve your ministry! The Servant Keeper Team

JP

John P.  
Computer Support  
  
Used the software for:

### "Servant Keeper in a small congregation"

December 18, 2015

5.0

Our church has a small congregation and Servant Keeper provides us an avenue to keep member data in one secure place and provides a platform for printing professional looking reports and letters. I believe it is an excellent program and support is available with knowledgeable CSR's who can address just about any problem.

Review Source

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