# Page 7 | Servant Keeper Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Servant Keeper the right Church Management solution for you? Explore 687 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276838/Servant-Keeper/reviews

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Servant Keeper

4.6 (687)

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Last updated March 13th, 2026

# Page 7 - Reviews of Servant Keeper

## Showing most helpful reviews

Showing 151-175 of 687 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

Maryann H.  
Admin Asst  
Religious Institutions  
Used the software for: 6-12 months

### "SK review"

September 6, 2019

5.0

It's been a great experience for me as the previous program we used was over 20 years old!

Pros

This software package is very user friendly and handles all the different aspects of our admin i.e. Membership, Contributions, Attendance, etc.

Cons

So far I haven't found any cons with this software itself. If I've ever had a question or problem using the software the Help Desk is quick, friendly and efficiently explains what I need to do.

Review Source

BL

Buddy L.  
Pastor  
  
Used the software for:

### "Since 1997"

August 11, 2010

4.0

It does matter if you are a small church with limited staff or a large church with multi-users, Servant Keeper will simplify your data management in every way.

Pros

I bought Servant Keeper in 1997 because it was the most powerful most affordable church management system. I bought it for the same reason while in two other churches and I helped my local denominational office purchase it as well. Besides the affordability, the best feature is that you can customize any of the fields to your on situation or church. This gives you freedom to create groups, searches and the data any way you need or want. It is THE best way to email any small group or your entire membership. I would recommend Servant Keeper to any church for managing their memebership data without hesitation; it is simply the best on the market.

Cons

Because S/K is so powerful, it can be a little over whelming at first, but anyone can learn to do the basic functions quickly, even if they are not strong in computers. It is a little difficult to manage with multi-users in multi-locations. We have volunteers using it and sometimes in their home. I wish there was a backup system that could be use over the internet some how. This is my only complaint, but we have found a work around to solve this issue with us.

Review Source

AB

Angel B.  
Office Administrator  
  
Used the software for: 2+ years

### "Great customer service experience"

July 19, 2017

5.0

The great assistance of being able to complete our tasks at hand in a timely effective manner.

Pros

Its very useful for mistakes that may take place right away. I love how its easy to maneuver around the software.

Cons

I think the service is really good to have. I don't see anything being wrong. Very supportive to the tasks that have to be completed.

Review Source

Response from Servant Keeper

July 28, 2017

HI Angel, we're so glad Servant Keeper is saving you time. thank you for letting us serve your ministry! - the Servant Keeper Team

BP

Bev P.  
  
  
Used the software for:

### "User-friendly, flexible, highly-professional and reliable; A+++ in every way"

October 20, 2016

5.0

To say that Servant Keeper saved my bacon would be a total understatement. Our old membership software was so confusing and wasn't user-friendly at all. Printing a set of envelopes took 4 hours -- with multiple, very-lengthy calls to customer support, and literally dozens of steps to complete the task. Fast-forward to Servant Keeper. I ran our first set of church-wide envelopes yesterday. The process to initiate this printing, as a brand-new user, took less than one minute. The only time limitation is how fast our printer can print! This is my first week using Servant Keeper and I've already set up our Spanish-language parishioners in a group (just by renaming one of the available check-boxes) so our church communication can skyrocket and be customized based on each family's language. This flexibility is only one of the many things that Servant Keeper offers to enhance our church's communication and our attentiveness to our church family. I'm looking forward to using Servant Keeper for our church directory in the months ahead. I'd like to give Servant Keeper's sales team, trainer and Customer Support an A+++++++. I attended one of the training seminars and was sold on the software immediately. Our sales contact, Jon, was extremely positive, professional and patient as we moved forward on the approval and purchase process. I'm so excited about our church's future, thanks to Servant Keeper and the Lord's will. Bev

Review Source

Response from Servant Keeper

December 20, 2016

Wow Bev, what an incredibly nice review. You are so kind to share this. It's our joy to serve your ministry and it warms our heart that it is such a help to you! The Servant Keeper Team

DT

Dorris T.  
Executive Assistant  
Civic & Social Organization  
Used the software for: 2+ years

### "Review of SK"

February 21, 2020

5.0

Pros

The ease of use and the fact that I can call with questions and get answers.

Cons

I wish the wait wasn't so long when calling for assistance. However, they always take care of my concerns in an efficient and professional manner.

Review Source

MM

Marilyn M.  
Church Secretary  
Religious Institutions  
Used the software for: 2+ years

### "Very professional - kind and patient!!!!!"

November 15, 2017

5.0

Effectiveness of how easy it is to locate the information that I need on the membership.

Pros

Easy to work with and love the Directory that we can print out for our congregation. Helps me with locating the information about current and past members.

Review Source

Response from Servant Keeper

November 16, 2017

Hi Marilyn, it's very kind of you to post a 5 star review. Thank you for using Servant Keeper and for letting us serve your ministry! I'm glad you like the directories and having the data at your fingertips. thank you! - the Servant Keeper Team

DJ

Debbe J.  
Admin Asst.  
  
Used the software for: 2+ years

### "Very good system overall"

December 1, 2017

5.0

Pros

good variety of reports. Interactive with database, emails, and other functions. Complete profile info for each person.

Cons

not compatible with email system for global emails. Have to manipulate a bit. changing group report search info a bit involved.

Review Source

Response from Servant Keeper

December 7, 2017

Hi Debbe, thanks for using Servant Keeper. You should be able to use the built in Servant Keeper email tools with any email address/account. Please call us so we can help you set that up. - the Servant Keeper Team

JV

Julie V.  
Church Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Great Customer Service"

January 8, 2019

5.0

I have needed to call the customer service help desk many times and EVERYTIME they are so helpful and very friendly. They have made the dreaded customer service call and unexpected pleasure. Thanks Help Desk Team!

Pros

Its very user friendly. It did not take very long to get used to all the functions.

Cons

The only function I still struggle with is the difficulty of groups keeper. I wish it was a little easier to pick and choose what you want to search and report.

Review Source

Jessica F.  
Director of Operations  
Religious Institutions  
Used the software for: Less than 6 months

### "Tried this software and loved it! "

May 14, 2018

4.0

Pros

GREAT customer support. And it's a very easy software to navigate with many tutorials. It was also easy to switch over the data.

Cons

The reports are not great. some reports are not easy to generate and have limitations in the ways you can export them.

Review Source

Response from Servant Keeper

May 22, 2018

Hi Jessica! thanks for recommending Servant Keeper and I'm glad we were able to convert your data so easily. Please know that all of the reports are customizable and exportable. If you have any questions about that please contact us so we can help. Thanks for using Servant Keeper! - the Servant Keeper Team

Jami B.  
Associate Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Keeping everything in order"

December 1, 2018

5.0

Does what we need!

Pros

Keeping up with our contributors and being able to print labels for newsletters with ease.

Cons

If someone who isn’t familiar with the software it can be difficult.

Review Source

DT

Deborah T.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wonderful User-Friendly Program"

February 9, 2021

4.0

Easy membership management; creating classes and groups; keeping up with attendance and running reports.... All easily accomplished with Servant Keeper.

Pros

When I came into this job, Servant Keeper was downloaded, data had been added, but no one had taken the reigns to get it up and running. Because I came in late to the game, I missed out on training. But with just the manual and getting into the program and playing around with it, I learned it easily and quickly. It's the most user friendly management databases I've ever used.

Cons

In my experience, there were never any huge issues or parts of the program that I didn't like.

Review Source

BR

Bryon R.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Easy and Trustworthy Software"

April 4, 2016

5.0

Pros

Servant Keeper software is exceptionally user friendly. Servant Keeper helps me to get what I need done and be able to extract info quickly with no stress. Statements of contributions are easily generated with a custom note. Confidential counseling notes are safely kept due to the great security for each user. Important areas in congregants lives never slip by ( birthdays, anniversaries, even anniversary of the date of a death of a loved one) since SK makes the process so easy. This frees me up to do other areas of ministry without headaches of admin that I have experienced in the past with other programs prior to using SK.

Cons

I have no complaints. At first I hoped they would have bill paying built in but now I find it makes more sense to link with the system of my choice.

Review Source

SB

Shelia B.  
Office Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Product Review"

October 21, 2019

5.0

Very Good

Pros

Tracking of members and able to create all types of reports for ministries and administration.

Cons

Sunday School attendance reports date range changed from 4 weeks (5 if 5th sunday in month) to 6 weeks.

Review Source

PR

Patsy R.  
Church Secretary  
Religious Institutions  
Used the software for: 2+ years

### "Love Servant Keeper"

November 6, 2018

5.0

From the time we first got the program to now I have so happy with the patience of the support technicians and the program itself that I tell every person that deals with church books to give it a try. Thanks for saving my sanity!

Pros

I love the simplicity of the program - it makes sense. I like the variety of reports that are available. It is wonderful to print the end of the year contributions with a blink of the eye!

Cons

When entering contributions I wish I could use the keyboard to move between cash and check instead of having to use the mouse. This is such a small issue when you compare it to the over all wonderfulness of the program!

Review Source

Response from Servant Keeper

November 16, 2018

Hi there Patsy! Wow you are so kind to take time to write such a nice review. Thank you for using Servant Keeper and for recommending it to others. It's always a joy to serve you! - the Servant Keeper Team

GH

George H.  
Data Analyst  
Education Management  
Used the software for: 2+ years

### "Servant Keeper (SK) is old school but still works for us)"

June 6, 2019

3.0

Pros

The software is cheap but has a lot of functionality. We use SK to keep track of Church members and their basic information. You can configure the fields to a certain degree, but it is not ideal. We are on the client server version, meaning you still have to install software on the local PC. The software is powerful, but not intuitive to use. Also mobile is not its strength as you have to install software.

Cons

SK is not easy to configure or use. It is however, fill out a lot o options. I would highly recommend going with a cloud based solution for the congregation.

Review Source

GJ

Geri J.  
Church Office Manager  
  
Used the software for: 2+ years

### "Servant Keeper has been a godsend for me for keeping track of all kinds of records."

May 24, 2018

5.0

Saves me a lot of time.

Pros

Once I enter an update to a person it updates it everywhere. I don't have to enter the information more than once. Can advance grades all at once.

Cons

Formatting mailing labels can be a little tricky with SK 8.

Review Source

Response from Servant Keeper

May 30, 2018

Hi Geri! We are so happy to hear how Servant Keeper is helping you manage your ministry! Thanks for taking the time to recommend us!- the Servant Keeper Team

DC

Debra C.  
Office Administrator  
  
Used the software for: 2+ years

### "VERY HAPPY WITH THE SERVICE"

July 17, 2017

5.0

Pros

USER-FRIENDLY, love being able to get necessary reports for certain times of the year for example Statistics and Annual Conference.

Cons

I don't have any dislikes regarding this software. I don't like having a list of the error messages so I can just look them up and know what to do.

Review Source

Response from Servant Keeper

July 28, 2017

Hi Debra, thanks for posting a review. it's an honor to serve your ministry. thanks for using Servant Keeper! - the Servant Keeper Team

KF

Kathy F.  
Administrative Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Servant Keeper Review"

September 5, 2019

5.0

Servant Keeper has always been very helpful.

Pros

It is able to do everything we need it to do

Cons

It can be a little overwhelming figuring out all the nuts and bolts when going deeper for things as reports, etc.

Review Source

CB

Craig B.  
Presiding Bishop  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Servant Keeper PRoduct"

September 6, 2019

5.0

Accountability and detailed record keeping

Pros

Very specific for Church / Religious organization in tracking pledges, donations, categories, etc. The individual and family profiles are very detailed for housing all kinds of data including customized fields. The reports are great and can pull 99.9% of what you're looking for. Groups Keeps is a great portal for pulling data and merging with E-mail Writer.

Cons

The field names can be a little confusing (E-mail vs Email, etc. The ministry names (attributes) are a little challenging to work with

Review Source

John C.  
Educational/Leadership Consultant  
  
Used the software for: 2+ years

### "Good program for financials, but limited"

April 10, 2018

3.0

Pros

Great accounting features, as well as a great tool for creating a church database. It does help streamline your operation in these areas.

Cons

Lack of ability to properly handle scheduling, calendaring, etc.,, in a user-friendly format. To do so, the use of other tools might be required, which can often confuse and frustrate users.

Review Source

Response from Servant Keeper

April 13, 2018

Hi John, thanks for using Servant Keeper! I can't find a customer record for you, but you are correct in that Servant Keeper was not designed for schools but for churches. Thanks! - the Servant Keeper Team

Ashleigh P.  
Customer Service Representative  
Publishing  
Used the software for: 6-12 months

### "Servant Keeper"

December 4, 2019

5.0

Our church uses this for our leaders to log interactions, communications, attendance, and emails. It's a great tool for churches looking to add some analytics to their ministry.

Pros

I like that it is easy to log when I've attempted to make contact with my youth group members. This helps us to keep track of communication and know that we're doing our best to keep in touch.

Cons

I think the interface could be a little more user-friendly but overall it's great. I don't really have any complaints.

Review Source

LB

Lisa B.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Servant Keeper 8"

September 11, 2019

3.0

Central database is a major plus. Definitely recommend training if available in your area.

Pros

Nice database capabilities and record keeping choices

Cons

Confusing to learn without training for the software

Review Source

EP

EDWARD P.  
Finance Secretary  
Non-Profit Organization Management  
Used the software for: 2+ years

### "For the most part the online software is good. "

April 17, 2018

4.0

Keeps historical giving and reports with the online program.

Pros

I like that the giving section allows you to enter several accounts and pledges. The annual giving statements are email-able.

Cons

Can not pull a report on just the notes in the giving lines when entering a batch to see further on what that donation was designated for. i.e. youth conference, and then what youth it was for in the note box in that batch. And would like to see notes on giving statements too.

Review Source

Response from Servant Keeper

April 24, 2018

Hi Edward, thanks for using Servant Keeper and for recommending it to others! I want you to know that you can absolutely run a report and show the notes and designations and you can include that on the contribution statements as well. Please call us so we can show you how to do that (it's one click :) ). - The Servant Keeper Team

PK

Pat K.  
Administrative Assistant  
Religious Institutions  
Used the software for: 1-2 years

### "Awesome, easy to use"

November 15, 2017

5.0

Easy access to members, both from work and from home.

Pros

Its so user friendly. Even when you don't know how to do something, it is easy to find help and figure it out.

Cons

Having the Cloud version is great to be able to access from anywhere, but when our internet is down so is our program. Wish I had access to a downloaded copy as well as Cloud, but still prefer this program to any other

Review Source

Response from Servant Keeper

November 16, 2017

Hi there Pat! Thank you for using Servant Keeper and for taking the time to share a review. We're glad you find SK easy to use as that's extremely important to us. -the Servant Keeper Team

RV

Ray V.  
Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Software Support"

August 21, 2019

5.0

The best Church Software ever.

Pros

Everything; user friendly, quick and professional assistance.

Cons

I love this software and would recommend it to my friends.

Reason for choosing Servant Keeper

A friend recommended it.

Review Source

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