# Square Customer Directory Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Square Customer Directory Software - reviews, pricing plans, popular comparisons to other Directory products and more. Source: https://www.capterra.com/p/276840/Square-Customer-Directory --- # Square Customer Directory Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Square Customer Directory ## What is Square Customer Directory? Square Directory is a free tool that helps users grow their business, integrate data, and build lasting customer relationships. The system integrates with Square Marketing and Square Loyalty Progams to track the entire customer relationship in one location. The system saves customer data through manual entry or POS automation to create customer profiles that enhance a customers experience in a physical store location. ## What is Square Customer Directory used for? [Directory](https://www.capterra.com/directory-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Square Customer Directory?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://squareup.com/&name=Square Customer Directory) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Square Customer Directory 5.0 (1) VS. [4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price Contact vendor Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.3 (2,882) Value For Money 5.0 (1) Value For Money 4.1 (2,207) Customer Service 4.0 (1) Customer Service 4.2 (2,051) ## Square Customer Directory alternatives [4.5 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.7 (528)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Square Customer Directory Features and Usability ### What are the key features of Square Customer Directory? Square Customer Directory offers CRM, contact management, contact database, and lead management for organizing customer records. It also includes interaction tracking, segmentation, and campaign management for grouping contacts and tracking outreach. Reporting/analytics, search/filter, data import/export, and an API support access, analysis, and system connections. Integrations ### Which third-party tools and platforms does Square Customer Directory integrate with? Square Customer Directory integrates with 7 third-party tools and platforms, including GoDaddy Online Bookkeeping, Mailchimp, Square Loyalty, Square Marketing, Wix Studio, WooCommerce, and Xero. These integrations cover bookkeeping, email marketing, loyalty, site building, ecommerce, and accounting workflows. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Square Customer Directory offer? Square Customer Directory provides documentation and videos for training. Documentation gives teams written reference material for setup and feature review, while videos support visual, self-paced learning for users getting started with the product. Getting Started and Support ### What customer support options does Square Customer Directory offer? Square Customer Directory provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be summarized from the provided information. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Square Customer Directory 13 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Import and export data to and from software applications Create, update or delete entries in a directory Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Basic $0.00 Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/)[ Square Loyalty](https://www.capterra.com/p/276727/Square-Loyalty/)[ Square Marketing](https://www.capterra.com/p/276660/Square-Marketing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RW Robyn W. Program Director Education Management ### "The importance of Square Directory" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 8, 2024 Pros It helps sellers understand each of their customers, so we can provide the best customer service experiences. Cons There are absolutely no cons! This directory has been very beneficial for my company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.